Fairmont El San Juan Hotel 5 stars

Customer review rating (ALL Rating) 3.9/5 833 reviews

Fairmont El San Juan Hotel - Image 1
Fairmont El San Juan Hotel - Image 2
Fairmont El San Juan Hotel - Image 3
Fairmont El San Juan Hotel - Image 4

Description

Hotel extras

  • Three Green Keys

  • Iconic hotel located on award-winning Isla Verde Beach

  • Four pristine pools with cabanas to enjoy

  • Newly renovated guest rooms, suites and villas

  • Wellness spa and fitness center

Our accommodation(s)

Book this hotel
Room 1

Delight by the storied décor in these extraordinary accommodations featuring tropical views of the resort and partial views of the ocean, to make your stay an unforgettable one.

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 45 / 484 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 45 / 484 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: Garden View or Pool side

Spread throughout the Grand Tower, these guestrooms boast breathtaking views of the Atlantic Ocean and lush gardens. Featuring one king bed, guests can rest after a long day at the beach.

  • Views:

    Pool side or Sea side

Max. number of persons
2
Area
From 50 / 538 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spread throughout the Grand Tower, these guestrooms boast breathtaking views of the Atlantic Ocean and lush gardens. Featuring two queen beds, guests can rest after a long day at the beach.

  • Views:

    Pool side or Sea side

Max. number of persons
4
Area
From 40 / 430 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located in the Grand Tower, this guestroom is an elegant and spacious reflection of the rich culture of San Juan that features one king bed and a luxurious comfortable sitting area. Call to inquire about guaranteed connecting options.

Max. number of persons
2
Area
From 59 / 635 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Blending the rich history of San Juan with contemporary flair, this room inspires travelers to rejuvenate on their private Patio before spending the day at the pristine Isla Verde Beach.

  • Views:

    Patio

Max. number of persons
2
Area
From 41 / 441 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring one king bed and a cozy sitting area.

Max. number of persons
2
Area
From 41 / 441 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring two queen beds and a cozy sitting area.

Max. number of persons
4
Area
From 41 / 441 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Blending the rich history of San Juan with contemporary flair, this room inspires travelers to rejuvenate on their private Patio before spending the day at the pristine Isla Verde Beach.

  • Views:

    Patio

Max. number of persons
4
Area
From 41 / 441 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring one king bed and a cozy sitting area. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

Max. number of persons
2
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring one king bed and a cozy sitting area. Mobility accessible, roll-in shower with grab bars and height adjusted room features.

Max. number of persons
2
Area
From 41 / 441 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring one king bed and a cozy sitting area. Hearing and Mobility accessible, roll-in shower with grab bars and height adjusted room features.

Max. number of persons
4
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover a peaceful retreat in the Caribbean and escape to our San Juan paradise in a guestroom featuring one king bed and a cozy sitting area. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

Max. number of persons
4
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Blending the rich history of San Juan with contemporary flair, this room inspires rejuvination on your private Patio before spending the day at the beach. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

Max. number of persons
2
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Delight by the storied décor in these accommodations featuring tropical views of the resort and partial views of the ocean, to make your stay an unforgettable one. Mobility accessible, roll-in shower with grab bars and height adjusted room features.

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 45 / 484 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spread throughout the Grand Tower, these guestrooms boast breathtaking views of the Ocean. Featuring one King bed, guests can rest after a long day at the beach. Mobility accessible, roll-in shower with grab bars and height adjusted room features.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

ONE BEDROOM SUITE 2 QUEEN. 974sf,90sm. Parlor with sitting area, pull-out sofa, dining table.

Ideal for guests desiring an intimate feeling of home, our One Bedroom Suite is a spacious accommodation offering an elegant parlor with a dining, sitting area, and separate bedroom.

  • Views:

    City View

Max. number of persons
6
Area
From 90 / 968 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

GRAND TERRACE OCEAN VIEW ONE BEDROOM SUITE 1 KING. 1374sf,127sm. 1 King or 2 Queen.

Located on Floor 3 of the Grand Tower, this Suite features a spacious terrace offering Ocean and Pool Views, a parlor with dining and sitting areas and a connecting room with a King bed. Call to inquire about guaranteed connecting options.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 127 / 1367 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

ONE BEDROOM SUITE 1 KING. 974sf,90sm. Parlor with sitting area, pullout sofa bed, dining table

Ideal for guests desiring an intimate feeling of home, our One Bedroom Suite is a spacious accommodation offering an elegant parlor with a dining, sitting area, and separate bedroom.

Max. number of persons
4
Area
From 89 / 957 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

PARTIAL OCEAN VIEW TWO BEDROOM SUITE 1 KING, 2 QUEEN.1374sf,127sm. Sofabed, dining table.

A warm welcome awaits in this spacious Suite. Its comfort relies on the partial ocean views of the floor-to-ceiling windows and sophisticated style of its spacious dining, sitting area, and adjoining bedrooms.

  • Views:

    City View or Garden View or Ocean/Sea view

  • Most of the accommodation:

    Corner Room

Max. number of persons
8
Area
From 128 / 1377 sq ft

Bedding

Queen size bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

OCEAN VIEW PRESIDENTIAL ONE BEDROOM SUITE 1 KING. 2051sf,190sm. Full Ocean View.

Ultimate luxury and relaxation comes to life in El San Juan Presidential Suite. Experience the essence of elegance in this suite boasting ocean views, lounge, separate dining area and kitchenette. Call to inquire about guaranteed connecting options.

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 190 / 2045 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA BALCONY ROOM 2 QUEEN. 489sf,45sm. Near Well and Being Pool, private balcony.

Designed to inspire island relaxation, these guestrooms are nestled beside our beautiful gardens and pools. Lounge on your balcony located just steps away from the Well and Being Pool.

  • Views:

    Pool side

Max. number of persons
4
Area
From 44 / 473 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA TERRACE ROOM 1 KING. 489sf,45sm.Ground level, private terrace.

Located just steps away from our gardens and signature Well & Being pool, these guestrooms are the perfect paradise for you to recharge your mind and body during an unforgettable stay from your own terrace.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 43 / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA TERRACE ROOM 2 QUEEN. 489sf,45sm. Ground level, private terrace.

Located just steps away from our gardens and signature Well & Being pool, these guestrooms are the perfect paradise for you to recharge your mind and body during an unforgettable stay from your own terrace.

  • Views:

    Pool side

Max. number of persons
4
Area
From 44 / 473 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

OCEAN VIEW VILLA BALCONY ROOM 1 KING. 649sf,60sm. 2nd Floor, private balcony, ocean view.

Your oasis awaits in our Ocean View King Villa Room, fit with all the luxury amenities such as a sitting area, soaking tub, separate shower and dual vanity. Enjoy the pristine ocean views from the private balcony of these second floor Villa Rooms.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 59 / 635 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

OCEANSIDE VILLA TERRACE ROOM 2 QUEEN 539sf,50sm. Ground level, private terrace, whirlpool bath

Enjoy direct access to the award-winning Isla Verde beach and crystalline pools from the private terrace of these luxurious Oceanside guestrooms. These ground level rooms feature a sitting area, soaking tub, separate shower and dual vanity.

  • Views:

    Sea side

Max. number of persons
4
Area
From 49 / 527 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

OCEANSIDE VILLA TERRACE ROOM 1 KING. 539sf,50sm. Ground level, private terrace, whirlpool bath

Enjoy direct access to the award-winning Isla Verde beach and crystalline pools from the private terrace of these luxurious Oceanside guestrooms. These ground level rooms feature a sitting area, soaking tub, separate shower and dual vanity.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 49 / 527 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

CASA DEL MAR OCEANSIDE VILLA 1 KING. 1590sf,147sm. Rooftop Terrace and ocean view

This Two-story Ocean Front Private Villa is located near the beach. Featuring private outdoor rooftop terrace with whirlpool, sundeck, living room, two bars and a kitchenette. Call to inquire about guaranteed connecting options.

  • Views:

    Garden View or Ocean/Sea view or Sea side

  • Most of the accommodation:

    Duplex or Terrace

Max. number of persons
4
Area
From 147 / 1582 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA BALCONY ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM

Designed to inspire island relaxation, lounge on your private balcony located just steps away from the Well and Being Pool. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

  • Views:

    Pool side

Max. number of persons
2
Area
From 44 / 473 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA BALCONY ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM

Designed to inspire island relaxation, lounge on your private balcony located just steps away from the Well and Being Pool. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

  • Views:

    Pool side

Max. number of persons
4
Area
From 44 / 473 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM

Located just steps away from our gardens and signature pool, these guestrooms are the perfect paradise to recharge your mind and body from your own private terrace. Mobility accessible, roll-in shower with grab bars and height adjusted room features.

Max. number of persons
2
Area
From 44 / 473 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS,489SF,45SM

Located just steps away from our gardens and signature pool, these guestrooms are perfect to recharge your mind and body from your own private terrace. Mobility accessible, bathtub with grab bars, handheld shower, height adjusted room features.

  • Views:

    Pool side

Max. number of persons
2
Area
From 44 / 473 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

POOLSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM

Located just steps away from our gardens and signature pool, these guestrooms are the perfect paradise to recharge your mind and body from your own private terrace. Mobility accessible, roll-in shower with grab bars and height adjusted room features.

  • Views:

    Pool side

Max. number of persons
4
Area
From 44 / 473 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

OCEANSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 539SF,50SM

Enjoy direct access to the award-winning Isla Verde beach and crystalline pools from the private terrace of these luxurious Oceanside guestrooms. Mobility accessible, bathtub with grab bars, handheld showerhead, height adjusted room features.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 49 / 527 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Named for the hotel's legendary 300 year old tree, the Banyan Bungalow is thoughtfully designed to transport guests to a tropical rainforest. Walk onto your terrace to soak in the sun and appreciate the lush garden and pool views.

  • Views:

    Pool side

Max. number of persons
2
Area
From 32 / 344 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Fairmont El San Juan Hotel

6063 Av Isla Verde
00979 San Juan
Puerto Rico

GPS:18.442995, -66.019684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 388 rooms
  • 18 rooms for people with reduced mobility
  • 244 connecting rooms
  • 388 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Disco/Nightclub

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

10 Restaurants

8 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Children
  • Buffet
  • Room service

Business

13 Meeting rooms

Family

Services for children

  • Play area
  • Green area

Well-being

Signature Pools and Cabanas

  • Outside

Well & Being Fitness Center

  • On site

Sports and leisure

Jet-ski

  • Nearby

Table tennis

  • On site

Tennis

  • Nearby

Boat excursions

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Jet-ski Additional charge

  • On site

Boat excursions Additional charge

  • On site

Tennis

  • On site

Gym

  • On site

Bodybuilding equipment/Gym

  • On site

Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors.

Fuel up for a perfect start to your day in San Juan. Locally roasted gourmet coffees, grab-and-go bites, delicious fruit and freshly baked breads are available every day at El Bistro. Stop by this welcoming spot in our lobby for breakfast and light lunch

Where luxury dining meets high-energy nightlife, we've created a space where every moment feels extraordinary. Indulge in perfectly crafted steaks, fresh seafood, and signature cocktails, all set against a vibrant atmosphere filled with live music, DJs,

Savor sushi, signature cocktails, and selections from a deep and diverse wine list. Your favorite rolls, sashimi, and nigiri pair with other light bites, in our iconic lobby, featuring vibrant live entertainment 7 days.

This casual, family-run restaurant is an ode to authentic Italian fare. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings.

An elevated cocktail experience that blends inventive mixology with Puerto Rican luxury, The Lobby features three distinctive bars, Rum Bar, Chandelier Bar, and Wine Bar. Indulge in tapas accompanied by expertly crafted cocktails.

Indulge in comfort food from around the world as you admire our historic banyan tree that dates back over 300 years

Enjoy Fairmont El San Juan Hotel's delightful dining from the comfort and luxury of your room. Choose from a diverse selection of delicious dishes for breakfast or all-day meals.

The classic Sushi By Bou experience includes a timed chef's choice 12-piece omakase. Come early, and stay late, to enjoy Sushi By Bou's craft cocktails, imported sake selection, and high-energy vibes.

CHICO CABARET

In 1958, it was the hotel's speakeasy, a cozy secluded lounge hidden from The Lobby and originally designed and named after a famous speakeasy in Manhattan. Chico Cabaret recreates vibrant traditions, old and new, with an emphasis on curated entertainment

Bar Type
BAR
Capacity
75
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

In 1958, it was the hotel's speakeasy, a cozy secluded lounge hidden from The Lobby and originally designed and named after a famous speakeasy in Manhattan. Chico Cabaret recreates vibrant traditions, old and new, with an emphasis on curated entertainment

SWIM-UP BAR

Make a splash or simply bask in the sunny atmosphere in our Swim-Up Bar. Savor unique cocktails and island-inspired décor, both inside and outside of the pool. Grab a drink where every day is extraordinary.

Bar Type
BAR
Capacity
24
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only
  • Musical Entertainment
  • Terrace

Payment

  • Cash

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Make a splash or simply bask in the sunny atmosphere in our Swim-Up Bar. Savor unique cocktails and island-inspired décor, both inside and outside of the pool. Grab a drink where every day is extraordinary.

CHANDELIER BAR

Savor classic and signature cocktails or glasses of sparkling champagne under the radiant aura of our iconic Czechoslovakian Crystal Chandelier centerpiece. This is the epicenter of Fairmont El San Juan Hotel's famous vibrant nightlife.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Savor classic and signature cocktails or glasses of sparkling champagne under the radiant aura of our iconic Czechoslovakian Crystal Chandelier centerpiece. This is the epicenter of Fairmont El San Juan Hotel's famous vibrant nightlife.

RUM BAR

This timelessly Puerto Rican bar radiates the warm glow of the island's signature spirit: rum. Sip on cocktails crafted by award-winning mixologists and immerse yourself in an authentic San Juan bar experience.

Bar Type
BAR
Capacity
20
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

This timelessly Puerto Rican bar radiates the warm glow of the island's signature spirit: rum. Sip on cocktails crafted by award-winning mixologists and immerse yourself in an authentic San Juan bar experience.

BRAVA Night Club

Other informations

Services

  • Air conditioning
  • Musical Entertainment

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

This is the place to see and be seen in San Juan. Energy, excitement, and late-night dancing create an atmosphere to rival the best clubs in the world. Don't miss your chance to visit one of Puerto Rico's best nightlife destinations.

The Lobby

Adorned with a dazzling Czechoslovakian crystal centerpiece, stands as the epicenter of entertainment in Puerto Rico. Here, guests can indulge in signature cocktails, an extensive wine list, and exquisite sushi and tapas. Featuring daily entertainment.

Bar Type
LOBBY BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Cash

Bar Recreation facilites

  • Billiards/Snooker/Pool Table

Adorned with a dazzling Czechoslovakian crystal centerpiece, stands as the epicenter of entertainment in Puerto Rico. Here, guests can indulge in signature cocktails, an extensive wine list, and exquisite sushi and tapas. Featuring daily entertainment.

Foxwoods El San Juan Casino

Experience the excitement of Foxwoods El San Juan Casino in Puerto Rico. Enjoy world-class gaming, live entertainment, table games, slots, and vibrant nightlife-all within the iconic Fairmont El San Juan Hotel.

Bar Type
BAR
Capacity
200
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Experience the excitement of Foxwoods El San Juan Casino in Puerto Rico. Enjoy world-class gaming, live entertainment, table games, slots, and vibrant nightlife-all within the iconic Fairmont El San Juan Hotel.

Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility.

At Fairmont El San Juan Hotel, partnering indulgence and wellness feels natural, because a healthy life includes fresh, flavorful opportunities for both.

Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  833 reviews

Customer review rating 1.5/5

Yizhou S. Couples - Confirmed reviews ALL

Dear Yizhou S., Thank you for taking the time to share your feedback regarding your recent stay at Fairmont El San Juan Hotel. We sincerely apologize for the delays you experienced during check-in and the challenges you faced during breakfast service. Your comments regarding staffing during peak times are noted, and we understand how frustrating it can be to wait longer than expected, especially on a holiday. We also regret that you encountered issues with your billing. Accuracy in billing is crucial, and we are sorry to hear about the discrepancies you found. Please rest assured that your concerns will be reviewed internally to enhance our service delivery. We strive for excellence and your experience does not reflect our usual standards. We appreciate your insights as they help us improve. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 0.5/5

Gabriel U. Families - Confirmed reviews ALL

Dear Gabriel U., Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the discomfort you encountered due to the air conditioning issues in your room. While we strive to ensure all accommodations meet our high standards, we regret that this was not your experience. Your comments regarding humidity and room conditions have been noted, and we will use them to enhance our services in the future. Thank you for your understanding. Sincerely, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Susan B. Families - Confirmed reviews ALL

Dear Susan B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff friendly and accommodating, as well as appreciating the cleanliness and beauty of our facilities. Your feedback is greatly valued. Warm regards, Fairmont El San Juan Hotel

Customer review rating 4.0/5

Monica C. Solo - Confirmed reviews ALL

Dear Monica C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you felt welcomed during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Kimberly F. Friends - Confirmed reviews ALL

Dear Kimberly F., Thank you for your positive feedback regarding our location and staff. We appreciate your thoughts on room updates and luxury enhancements, which are valuable as we continuously strive to improve our offerings for our guests. Goodbye and best regards, Fairmont El San Juan Hotel

Dear Yizhou S., Thank you for taking the time to share your feedback regarding your recent stay at Fairmont El San Juan Hotel. We sincerely apologize for the delays you experienced during check-in and the challenges you faced during breakfast service. Your comments regarding staffing during peak times are noted, and we understand how frustrating it can be to wait longer than expected, especially on a holiday. We also regret that you encountered issues with your billing. Accuracy in billing is crucial, and we are sorry to hear about the discrepancies you found. Please rest assured that your concerns will be reviewed internally to enhance our service delivery. We strive for excellence and your experience does not reflect our usual standards. We appreciate your insights as they help us improve. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 0.5/5

Gabriel U. Families - Confirmed reviews ALL

AC was busted through the whole stay in the pool villas (room 167). My friends were staying in 367 and they got moved after they had told us they fixed it. Imagine going from a hot day to a hot room, it’s unhealthy. My clothes were damp and wet because of the humidity.

Dear Gabriel U., Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the discomfort you encountered due to the air conditioning issues in your room. While we strive to ensure all accommodations meet our high standards, we regret that this was not your experience. Your comments regarding humidity and room conditions have been noted, and we will use them to enhance our services in the future. Thank you for your understanding. Sincerely, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Susan B. Families - Confirmed reviews ALL

Very friendly staff Very clean Beautiful inside Pool always clean Upscale atmosphere

Dear Susan B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff friendly and accommodating, as well as appreciating the cleanliness and beauty of our facilities. Your feedback is greatly valued. Warm regards, Fairmont El San Juan Hotel

Customer review rating 4.0/5

Monica C. Solo - Confirmed reviews ALL

You have a great location, your staff is profesional and very attentive as if your visiting with friends.

Dear Monica C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you felt welcomed during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Kimberly F. Friends - Confirmed reviews ALL

Although the hotel was clean and staff were exceptional, I would prefer more luxury. The rooms could use an update.

Dear Kimberly F., Thank you for your positive feedback regarding our location and staff. We appreciate your thoughts on room updates and luxury enhancements, which are valuable as we continuously strive to improve our offerings for our guests. Goodbye and best regards, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Albert T. Couples - Confirmed reviews ALL

Perfect location that fit my needs. Beautiful landscaping and architectural design. Great lobby. A bit too noisy with the music. Bars and restaurants with great service. Excellent food.

Dear Albert T., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location, landscaping, and architectural design met your expectations. We appreciate your comments about the noise level and will take them into consideration as we continue to enhance our guest experience. regards, Fairmont El San Juan Hotel

Customer review rating 1.5/5

Kristal H. Couples - Confirmed reviews ALL

Not worth the money and if you’re expecting great customer service DONT!!! I had the most rude interaction with Shirley at the front desk, the hotel charged me 2x for beverages and I even showed her my bank statement showing the posted charge, she proceeded to be extremely rude to me saying it doesn’t matter what my bank says I only care about what my system says, I asked for a supervisor which she reluctantly went to ask for and left me Standing at the desk 15 min… we also had an issue with the beach club/pool staff we were ignored multiple times, told to go get our own drinks and food even though we paid over $400 for multiple cabanas each day. Yet our counter parts in other cabanas who were either white or of Latin decent received superior service when asking for the same basic things.. I never play the race card ever but I know how this 6 day trip has left me feeling. After spending over $5,000 you would think I would’ve been treated better

Dear Kristal H., Thank you for sharing your experience with us. I would like to extend my sincerest apologies for the challenges you faced during your stay, particularly regarding the interactions with our staff and the service you received at the beach club. It is concerning to hear that your experience did not meet the high standards we strive to uphold. I assure you that our team is trained to provide exceptional customer service, and I am disappointed to hear that this was not reflected in your interactions. Your feedback regarding the billing issue and the service discrepancies is valuable, and I encourage you to reach out through our official channels so we may further investigate these matters. We appreciate your feedback, as it helps us to improve our services. Thank you for choosing Fairmont El San Juan Hotel, and I hope you will consider visiting us again in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 4.5/5

Kendel O. Couples - Confirmed reviews ALL

Wonderful !! Everything was as expected.

Dear Kendel O., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that our location and services met your expectations. We look forward to welcoming you back in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 2.5/5

Tejaswini D. Couples - Confirmed reviews ALL

I wanted to share some honest feedback about our stay. While the property itself is beautiful, the service unfortunately fell well below what I expected from a Fairmont. We experienced long waits for drinks at the pool, and the service often felt indifferent rather than genuinely welcoming. The front desk was particularly disappointing—apart from Melanie, who was wonderful, we found the other interactions quite unhelpful, including when I simply needed assistance understanding my bill. What was most concerning was that we genuinely felt overlooked during our stay. As the only Indian guests we noticed around us, there were moments when we couldn't help but wonder whether unconscious bias played a role in how we were treated. I sincerely hope that was not the case, but that was the impression the experience left us with. At a property of this caliber, every guest should feel equally welcomed, valued, and cared for. Unfortunately, we did not feel that way.

Dear Tejaswini D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our property beautiful; however, we regret to learn that the service you experienced did not meet your expectations. We strive to provide attentive and welcoming service, and it is concerning to know that this was not your experience at our pool and front desk. Your comments regarding the interactions with our staff and the feeling of being overlooked are taken seriously. We aim to create an environment where all guests feel valued and respected, and your insights will be shared with our team for reflection and improvement. It is our commitment to ensure that every guest receives the highest level of service and attention. Thank you once again for your valuable feedback. We hope you might consider giving us another opportunity to provide you with the exceptional experience that Fairmont is known for. Sincerely, Fairmont El San Juan Hotel

Customer review rating 4.0/5

Armando M. Families - Confirmed reviews ALL

Comfortable experience most days but the people staying in the next room to ours were making a lot of noise in the very late hours of the night (past 1am). I called security twice during my stay. Ultimately it was resolve. Aside from this, staff at the hotel, food and facilities were wonderful!

Dear Armando M., Thank you for taking the time to share your experience. We are pleased to hear that you found our staff, food, and facilities to your liking. We apologize for the disturbances caused by noise from neighboring guests and appreciate your patience as we addressed the situation. Your feedback is invaluable in helping us maintain a comfortable environment for all our guests. Fairmont El San Juan Hotel

Customer review rating 5.0/5

Brent B. Families - Confirmed reviews ALL

Staff and management were exceptional rooms need a little more upgrading in certain areas but Estate was very pleasant

Dear Brent B., Thank you for your kind words regarding our exceptional staff and management. We appreciate your feedback about the room upgrades and will certainly take it into consideration for future improvements. We are pleased to hear you enjoyed your stay overall. Fairmont El San Juan Hotel

Customer review rating 4.0/5

Caridad D. Couples - Confirmed reviews ALL

Good customer service however, room are very outdated and need to be renovated. Overpriced

Dear Caridad D., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location and customer service. We acknowledge your concerns about the room condition and pricing, and we continuously strive to enhance our offerings for all guests. Best regards, Fairmont El San Juan Hotel

Customer review rating 2.5/5

Mabel V. A. Families - Confirmed reviews ALL

Hotel common areas are beautiful and seemingly well kept, however the rooms are run down and dirty. Customer service also not as expected. Upon checking in we noticed that not only the room had a mildew smell, but more concerning the toilet was disgusting with obvious debris, toilet rings and mold on the inner rim. When the front desk was notified they said they would try to switch our rooms. We eventually were moved to a different room, however no apology for the inconvenience as this was at 11pm. It would have also been nice for them to offer some sort of compensation for this (upgrade, discounted rate, etc.) in my opinion. They did not seem surprise or bothered by my claim of the bathroom being disgustingly, almost like they were use to it. Back to the state of the room, furniture and doors had scratches. Bathroom door had signs of water damage and was missing paint. Overall would not recommend this hotel for the price and definitely not for the customer service.

Dear Mabel V. A., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our common areas; however, we are truly sorry to learn about your experience with the condition of your room and the level of service you received. Your comments regarding the cleanliness and maintenance of the room are concerning. We strive to maintain a high standard of housekeeping and room condition, and it is clear we fell short in your case. We appreciate your bringing these issues to our attention, as this feedback is essential in helping us improve. We regret that your request to change rooms did not come with an apology or an acknowledgment of the inconvenience, as we understand how important it is for our guests to feel valued. Your comments will be addressed with our team to ensure a more attentive response in the future. Thank you once again for your input, and we hope you consider giving us another chance in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 1.0/5

Jose G. Friends - Confirmed reviews ALL

Unfortunately, my experience was terrible. The air conditioner in my room was not functioning properly and that’s not great in August in Puerto Rico. I contacted the front desk they sent someone up and he changed the temperature from 65 to 60 assuming that was going to help. That did not help whatsoever and the room stayed relatively warm all night, which is uncomfortable. I then reached out the next day and they said they will send a technician to take a look at it. I called the front desk and they said someone took a look at it and it’s now functioning. Unfortunately, when I went to bed, it was still warm in the room. I go down to the desk the third night and asked for somebody to come up. I waited over an hour and no one showed up and I called down and they said someone would be there and at that point it was past midnight and we just went to bed hot. The final day I went down and I was livid, but I got an incredibly helpful young lady who said let me upgrade your room to something that actually works so my last day there was my only comfortable day in the hotel. I typically stay at La Concha so I was giving the Fairmont a try and this was probably one of the worst experiences I’ve had at a hotel. Thank you

Dear Jose G., Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for the discomfort you faced due to the air conditioning issues in your room. I understand how crucial a comfortable environment is, especially in the warm climate of Puerto Rico. It is disappointing to learn that our efforts to resolve the situation fell short of your expectations. We aim to provide prompt assistance, and it seems we did not meet that standard during your stay. I appreciate your patience while our team addressed the issue, and I am pleased to hear that our staff was able to upgrade your room on the final day, allowing you to enjoy a more comfortable experience. Your feedback is invaluable, and I will ensure it is shared with our management team for further reflection on our service protocols. We hope you might consider giving us another opportunity in the future to provide you with the high standard of service we strive to uphold. Regards, Fairmont El San Juan Hotel

Customer review rating 4.0/5

Taylor H. Couples - Confirmed reviews ALL

Hotel has everything we needed for an amazing vacation. One thing we thought could be improved was the quality of the room itself, the photos made it appear nicer than it was.

Dear Taylor H., Thank you for your positive feedback regarding your recent vacation at our hotel. We appreciate your comments about the room quality and will take them into consideration as we continually strive to enhance our guests' experiences. Goodbye and best regards, Fairmont El San Juan Hotel

Customer review rating 3.0/5

Mark S. Couples - Confirmed reviews ALL

Hotel staff was great. Pool food was expensive and poor portions. Conditions of the pool (Green Alga on tile and pool bottom) was poor and most likely unhealthy. Cement cracking in cabana areas and pool grounds in sad condition. Rooms had decaying walls in bathrooms with dark dirty grout., and breakfast areas showed peeling paint and decaying structure.

Dear Mark S., Thank you for taking the time to provide your feedback. We sincerely appreciate your recognition of our staff's efforts. However, I regret to learn that certain aspects of your stay did not meet your expectations, particularly regarding the pool's condition and the overall maintenance of the facilities. Your input is invaluable as we continually strive to enhance our guest experience. We will review your comments with our team for future improvement. Warm regards, Fairmont El San Juan Hotel

Customer review rating 5.0/5

Kathy B. Couples - Confirmed reviews ALL

Our villa was roomy and thoroughly cleaned every single day during our whole stay. floors were mopped every day and the soaker tub was hand scrubbed every day. The A/C worked perfectly and we stayed cool all day. The personnel was attentive and timely responded to our every request. We will definitely book our trip at The Fairmont next time. Zero complaints!

Dear Kathy B., Thank you for sharing your delightful feedback regarding your recent stay at Fairmont El San Juan Hotel. We are thrilled to hear that you enjoyed the spaciousness and cleanliness of your villa, as well as the attentive service provided by our staff. It is our goal to ensure that each guest has a memorable experience, and your comments affirm our commitment. We look forward to welcoming you back for another exceptional visit in the future. best regards, Fairmont El San Juan Hotel

Customer review rating 4.0/5

Daniel T. Families - Confirmed reviews ALL

Very nice staff, clean

Dear Daniel T., Thank you for your kind words regarding our staff and the cleanliness of our hotel. We are delighted to hear that you had a classy experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Fairmont El San Juan Hotel

Customer review rating 4.5/5

Jose T. Couples - Confirmed reviews ALL

I had a wonderful stay at Fairmont Foxwood Resort Casino. The staff was so pleasant and always willing to help, they really made me feel comfortable and taken care of. I want to give a special thanks to Mr. Jesus Garlobo for always providing great results, and to the entire casino team for all your assistance!

Dear Jose T., Thank you for your kind words regarding your recent stay at Fairmont El San Juan Hotel. We are delighted to hear that our team provided you with excellent service and made your stay comfortable. Your appreciation for Mr. Jesus Garlobo and our casino team will certainly be shared with them, as it is always rewarding to know that their efforts have positively impacted our guests' experiences. We look forward to welcoming you back in the future. Best regards, Fairmont El San Juan Hotel

Customer review rating 2.5/5

Heather R. Couples - Confirmed reviews ALL

Booked an Oceanside Villa for the ocean view that was advertised in the online pictures. Showed up and had a view of just bushes. Moved rooms picked a cheap room at that point. Got to the room and went to get a shower after a day of travel. Was in shower and realized Body wash they provided was completely empty. Service was great, but overall room experience was not.

Dear Heather R., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discrepancies you encountered with your room view and the inconvenience of the empty body wash. While we strive to ensure that our accommodations meet expectations, it appears we fell short during your visit. I appreciate your kind words about our service, and I will be sure to convey your comments to our team. Your experience is important to us, and we will take your observations into consideration as we continue to improve our guests' experiences. best regards, Fairmont El San Juan Hotel

Other web-users rate our hotel

  • 523 reviews 8.7/10 Location
  • 1,060 reviews 5/10 Room
  • 2,019 reviews 8.1/10 Service
  • 733 reviews 7.8/10 Vibe
  • 531 reviews 8.7/10 Pool
  • 461 reviews 4.3/10 Cleanliness
  • 402 reviews 9.7/10 Beach
  • 295 reviews 3.8/10 Comfort

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