Customer review rating (ALL Rating) 3.8/5 727 reviews
Fairmont El San Juan Hotel
6063 Av Isla Verde
00979 San Juan
Puerto Rico
GPS:18.442995, -66.019684
Telephone +1 7877877911000
Contact email
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Amusement park
Access: 2 km / 1.24 mi 1 hrs 9 min walk / 9 min drive
Museums
Access: 3 km / 1.86 mi 1 hrs 23 min walk / 13 min drive
Museums
Access: 5 km / 3.11 mi 1 hrs 39 min walk / 18 min drive
Amusement park
Access: 8 km / 4.97 mi 1 hrs 39 min walk / 22 min drive
Entertainment/theatre district
Access: 10 km / 6.21 mi 1 hrs 39 min walk / 14 min drive
Museums
Access: 65 km / 40.39 mi 1 hrs 39 min walk / 1 hrs 6 min drive
Museums
Access: 75 km / 46.6 mi 1 hrs 39 min walk / 1 hrs 39 min drive
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Wood/forest
Access: 35 km / 21.75 mi 1 hrs 39 min walk / 1 hrs 21 min drive
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Bar
Access: 100 m / 0.06 mi
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Restaurant and cafe district
Shopping centre/mall
Shopping centre/mall
Shopping centre/mall
Restaurant and cafe district
Shopping centre/mall
Shopping centre/mall
Restaurant and cafe district
Bar
Bar
Shopping centre/mall
Restaurant and cafe district
Bar
Shopping centre/mall
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Enjoy a variety of local gourmet coffees and grab-and-go farefrom delicious baked breads and fresh fruit, to sandwiches and salads.
This casual, family-run restaurant is an ode to authentic Italian fare. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings.
Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. Each one-of-a-kind dish invites guests to celebrate San Juan's traditions with the international zest and fresh ingredients Chef Juliana Gonzalez is known for.
Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors.
Contemporary take on a traditional steakhouse.
Crudo Sushi at The Lobby, invites guests to savor Sushi and signature cocktails, featuring our Classic Perfected menu, by the radiant aura of the Czechoslovakian crystal centerpiece.
Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors.
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Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations.
Timelessly true to Puerto Rico, the Rum Bar radiates with a warm glow reflective of the island's national spirit, rum.
Stunning architecture and timeless décor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries.
Live entertainment Thursdays to Sundays, bottle service and crafted cocktails.
Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages.
Where San Juan's people, parties and performances come together.
Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility.
At Fairmont El San Juan Hotel, partnering indulgence and wellness feels natural, because a healthy life includes fresh, flavorful opportunities for both.
Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets.
You'll love our inspired accommodation here on San Juan's enchanting Punta El Medio cape. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite.
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Decent hotel, but beware lackluster service and surprise fees and taxes!!
TripAdvisor rating 3.0/5
Rory B TripAdvisor review
What a dump
TripAdvisor rating 2.0/5
eaglebrian Solo travel - TripAdvisor review
Returning Guests Underwhelmed With Service
TripAdvisor rating 3.0/5
Eileen062011 Couples - TripAdvisor review
Nice stay
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear Kellie L., We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be pleasant.
Room ok, breakfast not good
Customer review rating 3.5/5
L R. Families - Confirmed reviews ALL
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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