ibis Styles Medan Pattimura 3 stars

Customer review rating (ALL Rating) 4.3/5 218 reviews

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Description

Hotel extras

  • Web corner and Free Wi-fI

  • 1 Hotel Restaurant, 3 Meeting Rooms and Bar with variety menu

  • Great facilities: Indoor Swimming Pool, 1 Gym and Kids' corner

  • Strategies Location near Supermarket and Restaurants Nearby

  • Unique and Modern Design in heart of Medan City

Our accommodation(s)

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s)

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Styles Medan Pattimura

Jalan Pattimura No 442, Kelurahan Darat, Kecamatan Medan Baru
20153 MEDAN
Indonesia

GPS:3.573974, 98.663415

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • KUALANAMU Additional charge
  • KNO Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 133 rooms
  • 8 connecting rooms
  • 88 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

6 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Children''s TV Channels

Well-being

DECITA

  • Covered
  • On site

DECITA

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 18 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 2.5 ft

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Smoke extractors in car park

sTREATs

Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Maestro
  • Visa

sTREATs Restaurant offer all day dining restaurant features a buffet breakfast as well as a la carte options for lunch and dinner. The menu includes local and international cuisine as well as exciting street food dishes.

The open-air bar is adjacent to the swimming pool and surrounded by the gym and Kid's corner.

Our compact gym is located next to the swimming pool.

A perfect place for your special wedding reception, the hotel can host up to 250 guests for cocktail receptions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  218 reviews

Customer review rating 5.0/5

Leo M. Business - Confirmed reviews ALL

Dear Mr. Leo M., Horas! Thank you for your kind review. We are happy to hear that you enjoyed our friendly service while you were staying with us. We truly appreciate your kind review and look forward to welcoming you and family back to ibis Styles Medan Pattimura. Warm regards, The Management Team

Customer review rating 4.5/5

Joshua S. Solo - Confirmed reviews ALL

Dear Mr. Joshua S., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management

Customer review rating 5.0/5

E. E. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Yvonne T. Friends - Confirmed reviews ALL

Dear Ms. Yvonne T., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management Team

Customer review rating 4.0/5

H. H. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Dear Mr. Leo M., Horas! Thank you for your kind review. We are happy to hear that you enjoyed our friendly service while you were staying with us. We truly appreciate your kind review and look forward to welcoming you and family back to ibis Styles Medan Pattimura. Warm regards, The Management Team

Customer review rating 4.5/5

Joshua S. Solo - Confirmed reviews ALL

room was spacious, amenities were good, staff were very helpful during the check in as i forgot to bring my credit card which i used for my reservation through the app

Dear Mr. Joshua S., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management

Customer review rating 5.0/5

E. E. Families - Confirmed reviews ALL

We had a wonderful time here, the rooms were very comfortable and the staff were so nice and quick to help us with everything.

Customer review rating 4.0/5

Yvonne T. Friends - Confirmed reviews ALL

It easy to reach to all the mall and massage spa salon that we want to go to

Dear Ms. Yvonne T., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management Team

Customer review rating 4.0/5

H. H. Business - Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Customer review rating 4.5/5

Yenny R. Families - Confirmed reviews ALL

Fast check in and out, good service and hospitality. Many options for menu.

Dear Ibu Yenny R., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management Team

Customer review rating 4.5/5

Fransisca G. Families - Confirmed reviews ALL

I would like to stay here for my next visit.

Dear Ibu Fransisca G., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management Team

Customer review rating 4.5/5

Zulfi H. A. P. Couples - Confirmed reviews ALL

I've been staying countless times in this hotel, one this that has never changed is the Clean and Warmth ambience, in addition the hotel is well located, in a city Centre. i also love the food selections for the breakfast, i love their lontong medan.

Dear Mt. Zulfi H. A. P., Warmest greeting from ibis Styles Medan Pattimura. Thank you so much for your wonderful review. We're thrilled to hear that you had a great experience at the ibis Styles Medan Pattimura. It's always our goal to provide exceptional service, and we're glad we could meet your expectations. We appreciate your kind review. We hope to have the pleasure of welcoming you back in the future. If there's anything we can assist with for your next stay, please don't hesitate to reach out. Kind Regards, Management.

Customer review rating 5.0/5

Orlando L. Solo - Confirmed reviews ALL

Check in process was done under 3 minutes. Hats off to Valensia who assisted for the process.

Customer review rating 4.0/5

Jenna W. Families - Confirmed reviews ALL

Room clean, bed and pillow very very comfortable. Shower water didn't get very hot. And breakfast is not as good as it used to be.

Customer review rating 1.5/5

Blane B. Solo - Confirmed reviews ALL

Positive: Mita in Reception was very kind. She always took time to make me feel welcome. Bed and pillows in my room were very comfortable. Negative: The aircon was weak. After a day, I contacted maintenance to check it. When they came to my room to inspect, they found the filter was blocked by dust. The filter was cleaned, but by then, my lungs were suffering from the dust I had already breathed and I became very ill. The mini fridge when I arrived was broken. It was replaced, again, after I called. That the aircon filter was full of dust and the mini fridge broken tells me the management does not enforce periodic checks of appliances in each room to ensure each guest arriving has a room with everything clean and functioning. On the large windows in my room, there were prints on the glass from past guests and you could tell some were small children from their handprints. After 12 days of my stay, those prints still remained. The floor of my room was not swept or mopped, only the bathroom floor. The other negative was the hotel restaurant. I ate there twice, once for breakfast and once room service for dinner. For the breakfast, it was very disorganized. Dirty dishes on empty tables for long periods, people coming to sit at my table while I went to get food because there were no free clean tables available. Many of the chafing dishes were empty. I waited for 20 minutes and they were still empty. Egg station only had cold eggs sitting on plates. Food did not taste good. For my room service dinner, fish and chips, it was disgusting. The food was very greasy and overcooked. I could tell the oil everything was fried in was old. Because of the negatives, I cannot recommend this hotel and its restaurant.

Dear Mr. Blane B., Warmest greeting from ibis Styles Medan Pattimura. Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Customer review rating 4.5/5

Chen B. Business - Confirmed reviews ALL

nice hotel, big room size, the staff is willing to help and protect their customers. highly recommended.

Dear Mr. Chen B., Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management.

Customer review rating 4.0/5

Shinta P. Business - Confirmed reviews ALL

Front desk service ok . But breakfast always runs out of egg and utensils need to be take care of.

Customer review rating 5.0/5

Shadi A. Families - Confirmed reviews ALL

Nice clean and most importantly in Indonesia, cold AC, the breakfast options could be better to be honest

Customer review rating 5.0/5

Wan A. A. A. Friends - Confirmed reviews ALL

Great experience

Dear Mr. Wan A. A. A., Greeting from ibis Styles Medan Pattimura. Thank you for your wonderful review We’re so happy to hear that you enjoyed your stay and that everything met your expectations. Your kind review means a lot to us and motivates our team to keep delivering great service. We’d love to host you again whenever your travels bring you back this way. Warm Regards, Management.

Customer review rating 4.0/5

Matthew T. Solo - Confirmed reviews ALL

Very nice rooms and service from staff. Just disappointed that the pool was out of order for the week I was there. Was not informed about this before arrival. Over all happy with my experience.

Dear Mr. Matthew T., Warmest greeting from ibis Styles Medan Pattimura. Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our rooms and that our staff’s service made a positive impression during your stay. Your kind words mean a lot to the team. At the same time, we sincerely apologize for the inconvenience caused by the swimming pool being out of order during the week of your visit. We completely understand how disappointing this must have been, especially as you were not informed prior to your arrival. Please be assured that your feedback has been noted, and we will work with our team to improve how we communicate temporary facility closures to our guests in the future. We truly appreciate your understanding and are glad to hear that, overall, you were happy with your experience. It would be a pleasure to welcome you back on your next visit, and we hope you will be able to fully enjoy all of our facilities then. Warm regards, Hotel Management

Customer review rating 4.5/5

Sofin F. Business - Confirmed reviews ALL

Lokasi strategis, standarisasi Accor Group. Staff ramah dan friendly.

Yth Bapak Sofin F., Horas! Kami sangat menghargai ulasan yang Anda bagikan mengenai kunjungan Anda di ibis Styles Medan Pattimura. Sangat menyenangkan bagi kami untuk mengetahui bahwa fasilitas dan pelayanan kami telah menjadikan staycation Anda menyenangkan. Kami akan membagikan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih atas ulasan yang baik ini. Kami menantikan kunjungan Anda dan keluarga kembali ke ibis Styles Medan Pattimura untuk pengalaman yang lebih menyenangkan lagi bersama kami. Hormat kami, Manajemen.

Customer review rating 4.5/5

Dilaarina M. N. H. S. Friends - Confirmed reviews ALL

Nice & clean room. Facilities complete. Staffs are friendly. Tasty buffet breakfast too.

Customer review rating 2.5/5

Najmudeen M. Business - Confirmed reviews ALL

ROOM SETUP - ALRIGHT ROOM LIGHTING - ALRIGHT HOUSE KEEPING - INEXPERIENCE ROOM CLEANLINESS - AVERAGE LINEN - VERY BAD ( BROWNISH OLD AND SMELLY) TOWELS - OLD AND TORN BREAKFAST - AVERAGE AND REPEATED IN-HOUSE DINING - AVERAGE STAFF - OBLIGING FRONT OFFICE - RUGGED ARMY TRAINED MANAGERS ARE IN-HOUSED

Dear Mr. Najmudeen M., Warmest greeting from ibis Styles Medan Pattimura. Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura.We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. See you soon. Sincerely, Management

Customer review rating 4.0/5

W. W. Families - Confirmed reviews ALL

nice

Other web-users rate our hotel

  • 154 reviews 5.6/10 Location
  • 411 reviews 8/10 Room
  • 377 reviews 8.9/10 Service
  • 9 reviews 9.7/10 WiFi
  • 269 reviews 8.2/10 Cleanliness
  • 212 reviews 6.2/10 Food
  • 162 reviews 6.2/10 Breakfast
  • 100 reviews 8.6/10 Vibe

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