ibis Aktobe 3 stars

Customer review rating (ALL Rating) 4.6/5 146 reviews

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5 Otegen Seitov, 030000 AKTOBE, Kazakhstan

Description

Hotel extras

  • First and only international brand hotel in Aktobe city

  • 5 minutes far from the biggest shopping mall of Aktobe city

  • The hotel with the highest number of rooms in the city

  • At the city center

  • Newest and most modern hotel in the city

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 twin beds.

Photo out of - Standard Room with 2 twin beds.

The airconditioned Standard non smooking room, with 2 single beds, offers contemporary room design, minibar, LED TV, tea making facilities, WIFI, working area with a desk.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Superior room with 1 queensize bed and sofa, enjoy the extra space and comfort of Superior room, Free minibar with soft drinks, WIFI, safe, coffee & tea making facilities and bathroom with or shower.

  • Views:

    City View

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The air-conditioned superior non smoking room with balcony, with one Queen size bed, refrigerator, LED TV, tea making facilities, WIFI, working area with a desk.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Aktobe

5 Otegen Seitov
030000 AKTOBE
Kazakhstan

GPS:50.290412, 57.1892345

Telephone
Fax +7 7132 74 00 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 123 rooms
  • 2 rooms for people with reduced mobility
  • 11 connecting rooms
  • 123 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Business

One Meeting room

  • On site

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
49 m²  /  527 sq ft
Maximum seats capacity
35
Maximum capacity for banquets
0
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  146 reviews

Customer review rating 5.0/5

Assel Y. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and recommendation! We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of the hotel, and found our team friendly and welcoming. Your kind words are a great motivation for our entire team. We look forward to welcoming you back soon! Warm regards, The ibis Hotel Aktobe Team

Customer review rating 4.5/5

Didar B. Business - Confirmed reviews ALL

Thank you very much for your wonderful review and for highlighting our convenient location and the kindness and professionalism of our team. We are especially happy to know that our reception staff was able to assist you with the unexpected changes to your schedule and make you feel okay. It is a pleasure to know that you had a relaxing stay after your busy business days. We truly appreciate your kind words and look forward to welcoming you again! Kind regards, Ibis Aktobe Hotel team

Customer review rating 1.5/5

Henry M. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We regret that the air conditioning was not satisfactory and that the presence of insects affected your comfort. During the period of your stay, our city experienced an unusual seasonal increase in insects, which unfortunately affected many properties in the area. While this situation was beyond our control, we fully understand how unpleasant it was and sincerely apologize for the inconvenience. Please be assured that we continue to take all possible preventive measures to minimize the impact and provide the best possible experience for our guests. We appreciate your comments, as they help us improve. Kind regards, Ibis Hotel Aktobe Team

Customer review rating 4.5/5

Artem O. Solo - Confirmed reviews ALL

Dear Artem O.! Thank you for your feedback! We are glad to hear that you enjoyed your stay and found our hotel to be a great value for money. We look forward to welcoming you again! Kind regards, The ibis Hotel Aktobe Team

Customer review rating 5.0/5

Khalida A. Business - Confirmed reviews ALL

Dear Khalida A.! Thank you for your kind review! We are delighted to hear that you had a comfortable and relaxing stay and that the spacious, well-equipped room exceeded your expectations. We look forward to welcoming you back again soon! Kind regards, The ibis Hotel Aktobe Team

Dear Guest, Thank you very much for your wonderful review and recommendation! We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of the hotel, and found our team friendly and welcoming. Your kind words are a great motivation for our entire team. We look forward to welcoming you back soon! Warm regards, The ibis Hotel Aktobe Team

Customer review rating 4.5/5

Didar B. Business - Confirmed reviews ALL

i had good relax after busy day during my business trip, I had an emergency change in my schedule, receiption personnel made changes and let me feel @no problem@

Thank you very much for your wonderful review and for highlighting our convenient location and the kindness and professionalism of our team. We are especially happy to know that our reception staff was able to assist you with the unexpected changes to your schedule and make you feel okay. It is a pleasure to know that you had a relaxing stay after your busy business days. We truly appreciate your kind words and look forward to welcoming you again! Kind regards, Ibis Aktobe Hotel team

Customer review rating 1.5/5

Henry M. Business - Confirmed reviews ALL

Air conditioning is not strong enough and bed every where in room

Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We regret that the air conditioning was not satisfactory and that the presence of insects affected your comfort. During the period of your stay, our city experienced an unusual seasonal increase in insects, which unfortunately affected many properties in the area. While this situation was beyond our control, we fully understand how unpleasant it was and sincerely apologize for the inconvenience. Please be assured that we continue to take all possible preventive measures to minimize the impact and provide the best possible experience for our guests. We appreciate your comments, as they help us improve. Kind regards, Ibis Hotel Aktobe Team

Customer review rating 4.5/5

Artem O. Solo - Confirmed reviews ALL

Nice staff, good room, very good breakfast

Dear Artem O.! Thank you for your feedback! We are glad to hear that you enjoyed your stay and found our hotel to be a great value for money. We look forward to welcoming you again! Kind regards, The ibis Hotel Aktobe Team

Customer review rating 5.0/5

Khalida A. Business - Confirmed reviews ALL

Spacious room fully equipped for a relaxing and comfortable stay. The hotel exceeded my expectations.

Dear Khalida A.! Thank you for your kind review! We are delighted to hear that you had a comfortable and relaxing stay and that the spacious, well-equipped room exceeded your expectations. We look forward to welcoming you back again soon! Kind regards, The ibis Hotel Aktobe Team

Customer review rating 5.0/5

Sean K. B. Business - Confirmed reviews ALL

Polite, friendly staff,nice rooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Hotel Aktobe team

Customer review rating 4.0/5

Madi T. Business - Confirmed reviews ALL

I’ve liked the breakfasts most of all. The room was a little bit cold and noisy, because the sound isolation is poor.

Dear Madi T., Thank you for taking the time to share your feedback. We’re glad to know that you enjoyed our breakfasts — it’s wonderful to hear they made your stay more pleasant. We’re sorry for the inconvenience caused by the temperature and noise levels in your room. Your comments have been shared with our team to help us improve comfort and sound insulation for future stays. Sincerely, The Ibis Hotel Aktobe Team

Customer review rating 5.0/5

Daniyar R. Business - Confirmed reviews ALL

They do improve themselves every time. Each time I come some new things/features are there. They always do think about their guests.

Dear Daniyar R. Thank you so much for your kind words and continued trust in our hotel! We are truly delighted to hear that you notice and appreciate our efforts to improve and bring new features for our guests. Your feedback motivates our team to keep enhancing comfort and service quality with every stay. Sincerely, The Ibis Hotel Aktobe Team

Customer review rating 4.0/5

Jae H. L. Business - Confirmed reviews ALL

깨끗하고 조용해서 좋았어요..

좋은 리뷰 남겨주셔서 감사합니다! 조용하고 쾌적한 환경을 즐기셨다니 기쁩니다. 언제든 다시 방문해 주세요.

Customer review rating 4.5/5

Malika T. Business - Confirmed reviews ALL

Friendly staff, great location, clean, excellent breakfast.

Dear Malika T.! Thank you for your wonderful review! We’re delighted to hear you enjoyed our friendly staff, great location, clean rooms, and breakfast. We look forward to welcoming you back soon!

Customer review rating 3.5/5

Natalia L. Families - Confirmed reviews ALL

Современный отель, внимательный персонал, вкусные завтраки со свежей выпечкой и десертами собственного производства. Единственный минус - шум от дороги.

Уважаемая Natalia L.! Благодарим вас за отзыв и за то, что отметили современность отеля, работу персонала и наши завтраки - нам очень приятно Сожалеем, что шум от дороги доставил неудобства. Мы обязательно учтём ваш комментарий и будем рады предложить номер с более тихим расположением при следующем визите. Будем рады снова видеть вас у нас! С уважением, Команда ibis Hotel Актобе

Customer review rating 5.0/5

Akshtap S. Business - Confirmed reviews ALL

I liked your hotel. It was very clean, the breakfast was perfect too. The staff is very polite.

Dear Akshtap S.! Thank you for your kind review! We’re delighted to hear that you enjoyed the cleanliness of the hotel, our breakfast, and the politeness of our staff. We truly appreciate your feedback and hope to welcome you again soon.

Customer review rating 5.0/5

Mikhail P. Business - Confirmed reviews ALL

Удобное расположение, рядом большой торговый центр, в номере всё есть, включая чайник и халат

Уважаемый Mikhail P.! Благодарим за ценную обратную связь и за высшую оценку! Нам очень приятно, оставайтесь с нами, мы постараемся и дальше радовать Вас ! С уважением, Команда ibis Hotel Актобе

Customer review rating 5.0/5

Elena S. Couples - Confirmed reviews ALL

Останавливались в отеле по пути из Москвы в Алматы, были очень уставшие после прохождения границы. Отель стал нашим спасением. На ресепшене нас встретил очень вежливый сотрудник, который подсказал где можно поужинать поздней ночью, где поменять деньги. В номере было все необходимое, удобные подушки и матрас, мы очень хорошо выспались. На завтрак отель предлагает разнообразный выбор блюд по системе шведский стол. От ночи в отеле остались самые прекрасные воспоминания.

Уважаемая Elena S., Благодарим за великолепный отзыв нашему отелю! Мы рады, что вы хорошо провели у нас время и надеемся скоро увидеть вас снова. С уважением, Команда ibis hotel Актобе

Customer review rating 5.0/5

Mikhail T. Couples - Confirmed reviews ALL

good breakfast and lunch, very delicious

Dear Mikhail T.! Thank you for your lovely feedback! We’re glad you enjoyed your stay and hope to see you again soon.

Customer review rating 2.0/5

Andrea L. Friends - Confirmed reviews ALL

Breakfast was poor. Croissants, for example, were of poor quality and/or old. Heat of the shower could not be adjusted well. Changed all the time from hot to cold and back. Everything looked good on the surface but was not of good quality.

Dear Andrea L.! Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not fully meet your expectations. We regret that the breakfast quality, including the croissants, was not satisfactory. Your comments have been shared with our kitchen team for immediate review. We also apologize for the inconvenience caused by the unstable shower temperature - this is certainly not the level of comfort we aim to provide, and our technical team will look into this issue. We appreciate your honest remarks, as they help us improve, and we hope you might consider giving us another opportunity to provide a better experience in the future.

Customer review rating 4.5/5

Beka G. Business - Confirmed reviews ALL

Breakfast was ok

Dear Beka G.! Thank you for your feedback! We’re glad you enjoyed your stay and hope to see you again soon.

Other web-users rate our hotel

  • 78 reviews 9.2/10 Location
  • 189 reviews 7.5/10 Room
  • 225 reviews 9.4/10 Service
  • 7 reviews 7/10 WiFi
  • 135 reviews 8.8/10 Breakfast
  • 109 reviews 9.7/10 Cleanliness
  • 80 reviews 5.3/10 Comfort
  • 49 reviews 9.1/10 Food

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