Mövenpick Resort Carita 5 stars

Customer review rating (ALL Rating) 4.2/5 334 reviews

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Jalan Raya Anyer - Carita, Pasauran, Cinangka, 42167 SERANG, Indonesia

Description

Hotel extras

  • Seaside resort with 219 rooms and suites, each offering a balcony and serene ocean views.

  • Distinct dining venues offering global flavors and signature treats for a memorable stay.

  • Enjoy Seabreeze Golf, featuring a modern simulator and fun play for all skill levels.

  • Mövenpick Resort Carita offers a grand ballroom, a ballroom, and ten versatile meeting rooms.

  • Entertainment comes alive at Movenpick Resort Carita with vibrant fun and private KTV nights.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Premier King Bed, Ocean View

  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Ocean/Sea view
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities
See availabilities

Hotel location

Mövenpick Resort Carita

Jalan Raya Anyer - Carita, Pasauran, Cinangka
42167 SERANG
Indonesia

GPS:-6.24005, 105.82707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 219 rooms
  • 60 connecting rooms
  • 219 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Indonesian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Catering

One Restaurant

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Kids Slide Pool

  • Outside
  • On site

Infinity Pool

  • Outside
  • On site

Toddler Pool

  • Outside
  • On site

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Private beach

  • On site

Table tennis

  • On site

Kayaking Additional charge

  • Nearby

Private beach

  • Nearby

Kayaking Additional charge

  • On site
  • On site
  • Indoor parking
  • Public

Services & equipment

  • Valet parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

LAGOON RESTAURANT

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Lagoon Restaurant presents an elevated dining experience inspired by the calm of Carita's shoreline. Guests savour refined Nusantara, Asian, and Western flavours crafted from premium ingredients, featuring Swiss Signature Dishes and coastal ambience.

OCEANA POOL BAR

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Musical Entertainment

Payment

  • Credit card
  • Contactless

Credit cards

  • Mastercard
  • Visa

Snacks facilities

  • Cold snacks
  • Hot snacks

Oceana Pool Bar serves refreshing cocktails, tropical coolers and light bites beside shimmering waters. Guests unwind under the sun, enjoy laid‑back resort vibes, and embrace breezy coastal moments in a relaxed poolside setting.

SEABREEZE GOLF

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Payment

  • Credit card
  • Contactless

Credit cards

  • Mastercard
  • Visa

Seabreeze Golf features a lively bar, golf simulator, and games area. Guests enjoy casual drinks, light snacks, and fun play, creating a welcoming venue suited for relaxed gatherings, social fun, and effortless entertainment daily for visitors here.

Breakfast is available at Mövenpick Resort Carita, offering a delightful selection of fresh, flavorful dishes to start your day. Enjoy a relaxed morning with a variety of international and local favorites in a warm and inviting seaside setting.

An elegant Infinity pool overlooking the horizon, a playful Toddler pool designed for our youngest guest and a fun filled splash zone at Kids Slide pool brings joyful moments and memorable family experiences.

Our fitness centre offers modern equipment and a bright, inviting atmosphere, perfect for energising workouts. Whether starting your morning or unwinding later in the day, enjoy a refreshing exercise experience steps away from the ocean.

Craft your dream wedding at Mövenpick Resort Carita. Our elegant venues and thoughtful facilities can be tailored to your vision, creating unforgettable moments by the ocean and memories you'll cherish for a lifetime.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  334 reviews

Customer review rating 3.5/5

Yohanes G. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Abdul R. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Hengki W. Friends - Confirmed reviews ALL

Dear Hengki W., Thank you very much for taking the time to share your review and for choosing Mövenpick Resort Carita. Please accept our sincere apologies for the shortcomings you experienced, particularly regarding ALL membership knowledge, personalized service, room amenities, noise insulation, and the lack of clear information during check-in. We also regret the difficulties you encountered when contacting our team and the concerns regarding your Diamond member benefits, room upgrade, and late check-out arrangements. We recognize that our service delivery must be consistent with Mövenpick standards and the expectations of our valued ALL members. Your feedback will be shared with the relevant departments for further evaluation, with particular attention to team training, communication, and the recognition of member privileges. We sincerely regret that we missed the opportunity to provide you with a more personalized and seamless experience. We truly appreciate your feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide you with better experience. Warm regards, Angga Rayadi Front Office Manager

Customer review rating 3.0/5

Muhammad S. Families - Confirmed reviews ALL

Dear Muhammad S., Thank you for sharing your feedback. Please accept our sincere apologies for the room not being properly prepared upon your arrival, drinks not setup yet and the handling of your luggage. We understand your disappointment, especially after experiencing the standards of other Accor hotels. Your feedback is taken seriously and will be shared with the relevant teams to improve our room readiness, luggage handling, and overall service consistency. We sincerely regret that we fell short of your expectations and appreciate you bringing these matters to our attention. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience. Warm regards, Angga Rayadi Front Office Manager

Customer review rating 5.0/5

Budi A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Abdul R. Families - Confirmed reviews ALL

Everythings great as one of new hotel in Carita Anyer, from check in until check out process. Need improvement for uniform staff, find glamour design but movenpick style. And TV channel sometimes trouble seems like searching signal, please contact the provider

Customer review rating 3.0/5

Hengki W. Friends - Confirmed reviews ALL

The rooms amenities such as shower gel and shampoo like not use the movenpick brandstandard amenities. The noise from the next door can be heard. No welcome card from GM or DOR or FOM just the fruits as welcome amenities as diamond level. No personal touch service.

Dear Hengki W., Thank you very much for taking the time to share your review and for choosing Mövenpick Resort Carita. Please accept our sincere apologies for the shortcomings you experienced, particularly regarding ALL membership knowledge, personalized service, room amenities, noise insulation, and the lack of clear information during check-in. We also regret the difficulties you encountered when contacting our team and the concerns regarding your Diamond member benefits, room upgrade, and late check-out arrangements. We recognize that our service delivery must be consistent with Mövenpick standards and the expectations of our valued ALL members. Your feedback will be shared with the relevant departments for further evaluation, with particular attention to team training, communication, and the recognition of member privileges. We sincerely regret that we missed the opportunity to provide you with a more personalized and seamless experience. We truly appreciate your feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide you with better experience. Warm regards, Angga Rayadi Front Office Manager

Customer review rating 3.0/5

Muhammad S. Families - Confirmed reviews ALL

Bags put on the floor, room not prepared, mini bar no drinks, i just back from other accor hotel and this movenpick is not up to standards.

Dear Muhammad S., Thank you for sharing your feedback. Please accept our sincere apologies for the room not being properly prepared upon your arrival, drinks not setup yet and the handling of your luggage. We understand your disappointment, especially after experiencing the standards of other Accor hotels. Your feedback is taken seriously and will be shared with the relevant teams to improve our room readiness, luggage handling, and overall service consistency. We sincerely regret that we fell short of your expectations and appreciate you bringing these matters to our attention. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience. Warm regards, Angga Rayadi Front Office Manager

Customer review rating 5.0/5

Budi A. Families - Confirmed reviews ALL

Awesome, me and my family loves this hotel and had a wonderful moment ever. The playground, services, room and views, all of its are excellent. Thank you

Customer review rating 4.0/5

Iqbal N. Families - Confirmed reviews ALL

Overall the room and all facility ia very good, the service level of all staff and the breafkast menu can be improved to reach 5 stars service level

Customer review rating 4.5/5

Fitri A. Families - Confirmed reviews ALL

comfortable and clean, and the staff are so friendly, and many activities for kids

Customer review rating 5.0/5

Lila Y. Families - Confirmed reviews ALL

We had a wonderful stay at Mövenpick Carita during our holiday to celebrate my husband’s birthday. From the moment we arrived, all the hotel staff were incredibly friendly, welcoming, and always happy to help, which made our stay even more enjoyable. Our room was very comfortable, and the breathtaking sea view made the experience even more special. We especially loved spending time at the swimming pool and enjoying fun moments by the beach. It was such a lovely and memorable getaway, and we can’t wait to return to Mövenpick Carita with our children next time so we can share this wonderful experience as a family. Thank you, Mövenpick Carita, for making our stay so special. We look forward to coming back again!

Customer review rating 3.5/5

Happy N. S. Families - Confirmed reviews ALL

Overall, the cleanliness was acceptable, but unfortunately, many aspects of my stay were disappointing. The check-in process was quite inconvenient, as I had to go downstairs just to get a welcome drink. For a hotel of this standard, I would expect welcome drinks to be available in the lobby. After making the effort to go downstairs, I was served a lychee drink that tasted unpleasant. There was a tomcat insect on the balcony, which meant I had to keep the balcony door closed at all times. Additionally, while I understand that promoting spa services is part of the hotel’s business, repeatedly calling my room to offer promotions was extremely disruptive to my rest. If the hotel wants to promote its spa services, it would be much more appropriate to do so during check-in rather than disturbing guests in their rooms. The swimming pool area was also uncomfortable due to the intense heat, as there were no umbrellas provided over the sun loungers. The process of borrowing pool towels was unnecessarily complicated as well. The lounge was, by far, the most disappointing part of my experience. I ordered an iced cappuccino, but it took an excessively long time to arrive. When it finally did, I was served a hot cappuccino instead, along with an oversized straw intended for iced drinks. The staff also appeared to lack basic product knowledge and were unable to provide proper assistance. In terms of service, the staff at the playground, reception, and security were helpful. Unfortunately, the service provided by other staff members was disappointing, with many appearing to have very limited knowledge of their services and facilities. Lastly, breakfast at approximately IDR 400,000 was absolutely not worth the price. The food did not taste fresh and gave the impression that it had been reheated rather than freshly prepared. Overall, despite the acceptable cleanliness and a few helpful staff members, the poor service, inconvenient procedures, lack of basic amenities, and disappointing food quality made my stay far from satisfactory. I would not recommend this hotel, especially considering its pricing and star rating. The hotel has significant room for improvement in terms of guest experience, staff training, and food quality.

Dear Happy N. S., Thank you for sharing your detailed feedback. We sincerely apologize that your stay at Mövenpick Resort Carita did not meet your expectations. We regret the inconvenience regarding the welcome drink arrangement, the insect on your balcony, repeated spa promotion calls, pool facilities, and the complicated towel borrowing process. We also apologize for the incorrect drink order and delayed service at the lounge, as well as the disappointment with our breakfast quality and value. We appreciate your recognition of our helpful Playground, Reception, and Security teams. Your comments regarding staff knowledge, service consistency, and food quality have been shared with the relevant departments for further evaluation and improvement. We understand that a resort of our standard should deliver a more seamless and comfortable guest experience. We sincerely regret falling short of your expectations and appreciate your feedback as an opportunity to improve. Warm regards, Angga Rayadi Front Office Manager

Customer review rating 4.0/5

Belinda S. Families - Confirmed reviews ALL

Staff are friendly but need to be train further. I booked directly should have option for credit card or dp for the room.

Customer review rating 5.0/5

Susan N. T. Families - Confirmed reviews ALL

Awesome

Customer review rating 4.5/5

Pak K. C. Friends - Confirmed reviews ALL

Was a good experience. Room is spacious and well equipped and maintained. Really enjoyed my trip and will recommend my friends to stay there is they are holidaying in that parts of Indonesia

Customer review rating 5.0/5

Cyndy R. S. S. Families - Confirmed reviews ALL

The room is large and can see a great view from the balcony. We were absolutely amazed that every room type has a bathtub. Unfortunately, the breakfast selection lacks variety, but it is still decent overall. Overall the staff are also friendly and we enjoyed the kids area. Hopefully, we'll be back again in the future

Customer review rating 4.5/5

Indra K. Families - Confirmed reviews ALL

Specious room

Customer review rating 4.5/5

M A. N. Families - Confirmed reviews ALL

I think all good, but you can improve with receptionist should more polite and cheerful

Dear M A. N.,, Thank you for sharing your feedback with us. We are pleased to hear that you had an overall good experience during your stay at Mövenpick Resort Carita. We also appreciate your valuable suggestion regarding our reception team. We understand that polite, warm, and cheerful interactions at the front desk play an important role in creating a welcoming first impression. Your feedback will be shared with the team as a reminder of the importance of providing friendly and attentive service to every guest. We look forward to welcoming you back to Mövenpick Resort Carita and providing you with an even better experience on your next visit. Warm regards, Management Team Mövenpick Resort Carita

Customer review rating 4.0/5

Verry S. Families - Confirmed reviews ALL

New Good quality accommodation, Clean and comfort, Good food extraordinary facility but need some very little improvement

Customer review rating 5.0/5

Ruri P. Families - Confirmed reviews ALL

Nice view, great room, great service, nice breakfast, calm.vibes, great private beach.

Customer review rating 4.0/5

Ivan D. Families - Confirmed reviews ALL

Took too long for check-in, one of the staff miscalculated the amount that i need to pay after using my accor points. Still lack of experiences.

Customer review rating 3.0/5

H. H. Families - Confirmed reviews ALL

nothing special with this property. decent room, decent facility, decent breakfast. but my platinum status got me nothing except welcome amenities that I rarely enjoy.

Dear Mr. H., Thank you for taking the time to share your feedback following your stay at Mövenpick Resort Carita. We are pleased to know that you found our rooms, facilities, and breakfast satisfactory. However, we sincerely apologize that your overall experience did not feel particularly special and, more importantly, that the recognition of your Platinum status did not meet your expectations. We truly value your loyalty and understand that our most loyal guests should feel genuinely appreciated during their stay. Your feedback regarding the benefits and recognition extended to Platinum members is important to us, and we will share it with our management team for further review. We hope to have the opportunity to welcome you back and provide a more personalized and rewarding experience that better reflects your loyalty. Warm regards, Management Mövenpick Resort Carita

Customer review rating 3.0/5

Putri P. Families - Confirmed reviews ALL

The AC stopped working on the second day, valet parking wa also not helpful with charging the car. The bathroom amenities were incomplite with no cotton pads, lotion or proper body wash, including for children. Tea n coffee supplies were also very limited, with only two tea bags per night. The food selection lacked variety, especially for guests saying more than one night. We also were not informed about the hotel’s facilities and activities during check-in, so we had to ask. Overall for a movenpick n 5star accor hotel, there are still areas that need improvement despite being a new property

Dear Putri P., Thank you for sharing your feedback. We sincerely apologize that several aspects of your stay did not meet your expectations. We are sorry for the inconvenience caused by the AC issue and for the lack of assistance with vehicle charging. We also acknowledge your comments regarding the bathroom amenities, tea and coffee supplies, food variety, and the lack of information about our facilities and activities during check-in. As a new property, we are continuously improving our operations and service standards. Your feedback has been shared with the relevant departments as an important reference for improvement, particularly in guest communication, room amenities, F&B variety, and service coordination. We truly appreciate your honest feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Warm regards, Angga Rayadi Front Office Manager

Other web-users rate our hotel

  • 84 reviews 7.6/10 Location
  • 430 reviews 8.3/10 Room
  • 442 reviews 7.3/10 Service
  • 348 reviews 8.8/10 Amenities
  • 290 reviews 6.7/10 Food
  • 160 reviews 7.5/10 Cleanliness
  • 122 reviews 8/10 Breakfast
  • 80 reviews 4.5/10 Value

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