Mercure Tokyu Stay Hiroshima 4 stars

Customer review rating (ALL Rating) 4.4/5 101 reviews

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8-19 Teppou-cho, Naka-ku Hiroshima-shi, 730-0017, 730-0017 HIROSHIMA, Japan

Description

Hotel extras

  • 2 min to HATCHOBORI tram; walk to Castle & Peace Park; easy to Hiroshima Sta./Airport

  • Residential-style comfort for short & long stays; all rooms feature washer-dryer and microwave

  • Locally inspired: 'Beauty of Water & Light' echoing rivers, Seto Sea & Itsukushima Shrine

  • Local breakfast: Hiroshima bakery bread and roastery coffee, with salads and fresh fruit

  • Fitness & Share Lounge: 24-hour gym; coworking lounge with free drinks for work & leisure

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort Queen

Photo out of - Comfort Queen

Comfort Queen Room 20sqm with 1 queen bed. Free WIFI, safe, washer-dryer facilities mini kitchen and bathroom with shower. (There is no bathtub.) Maximum 2 adults and 1children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
See availabilities

Superior Queen Room 20sqm with 1queen bed. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 2 adults and 1children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Superior Twin Room 24sqm with 2single beds. Free WIFI, safe, Washer-dryer facilities mini kitchen, and bathroom with bathtub. Maximum 2 adults and 2children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Queen Living Room 30sqm with 1 queen bed. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 3adults and 2children (0-5 years old) One extra sofa is available.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Bunk Room 30sqm with 2 bunk 4 beds. Free WIFI, safe, Washer-dryer facilities mini kitchen, and bathroom with bathtub. Maximum 4 adults and 4children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Bunk bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Deluxe Twin Room 29sqm with 2 single beds. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 3 adults and 3children (0-5 years old) One sofa bed is available.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Twin Living Room 33sqm with 2 single beds. Free WIFI, safe, washer-dryer facilities, mini kitchen, and bathroom with bathtub. Maximum 3adults and 3children (0-5 years old) One extra bed is available.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Family Room 49sqm with 2 single beds. Free WIFI, safe, Washer-dryer facilities mini kitchen and bathroom with bathtub. Maximum 4adults and 4children (0-5 years old) One extra bed and one sofa bed are available.

  • Views:

    City View

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mercure Tokyu Stay Hiroshima

8-19 Teppou-cho, Naka-ku Hiroshima-shi, 730-0017
730-0017 HIROSHIMA
Japan

GPS:34.39484, 132.46414

Telephone
Fax +81 82-221-5109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 182 rooms
  • 2 rooms for people with reduced mobility
  • 182 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Family

Services for children

  • Children''s Club for 0 to 3 years

Well-being

Fitness center

Breakfast

Photo out of - Breakfast

Services

  • Cold breakfast

Restaurant

  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  101 reviews

Customer review rating 3.5/5

Yuen C. N. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Filadelfo E. M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Samuel J. B. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Lise M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bradley J. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Filadelfo E. M. Couples - Confirmed reviews ALL

Friendly staff professional

Customer review rating 4.5/5

Samuel J. B. Solo - Confirmed reviews ALL

I stayed in a single room. The bed was comfy, bathroom and shower were immaculate, and brand new

Customer review rating 5.0/5

Lise M. Couples - Confirmed reviews ALL

Very clean, and nicely designed rooms. Great location, easy access to peace park and the castle.

Customer review rating 5.0/5

Bradley J. Families - Confirmed reviews ALL

Great beds, Waching machine, Cosy, Good location to nearby food and drinking spots.

Customer review rating 4.0/5

Fang-ju L. Friends - Confirmed reviews ALL

Overall, we had a pleasant stay; the only area for improvement is the consistency of the housekeeping. During our stay, the cleaning standards varied from day to day—on some days the trash was left unemptied, used cups were not cleaned, toilet paper wasn't replenished, or used bath towels were not collected. We hope the team can pay closer attention to these details, as a bit more thoroughness would make the guest experience exceptional.

Customer review rating 5.0/5

Anthony D. V. Families - Confirmed reviews ALL

Very professional and friendly team. They made our stay very enjoyable.

Customer review rating 4.0/5

Thomas P. W. Solo - Confirmed reviews ALL

Hotel is really nice and located well. I only don't give max rating because the lobby is very heavily perfumed, and the soap is also perfumed. I would have preferred a lighter scent level

Customer review rating 5.0/5

Qifan Z. Families - Confirmed reviews ALL

It's one of the best hotel I had in Japan. Everything is nice about the hotel with every amenities and there's a lounge that we can access freely.

Customer review rating 5.0/5

Jeongmin K. Friends - Confirmed reviews ALL

good rocation friendly staff clean condition

Customer review rating 5.0/5

Wai H. L. Solo - Confirmed reviews ALL

Very good

Customer review rating 5.0/5

Daniel F. L. S. Couples - Confirmed reviews ALL

Good location, excellent attention from the staff and the shared lounge was a pleasant surprise. Would recommend to anyone who goes to Hiroshima

Customer review rating 4.0/5

Jemy C. Couples - Confirmed reviews ALL

Good rooms, very accessible. Would recommend. Only downside was the electrical socket near the bed was broken, and it was difficult to charge phones and the like.

Customer review rating 4.0/5

Kin H. C. Families - Confirmed reviews ALL

I like that the room equipped with washing machine ( with drying function!)

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel was located at such a convenient location with the Hondori shopping district almost adjacent to it. Transportation was also very convenient. The amenities such as the shared lounge, availability of toiletries, and provision of in-room facilities were top-notch. The rooms were also well-maintained and thoroughly clean. Staff are polite and helpful. Overall a wonderful experience! I’m highly satisfied and would likely recommend this hotel to other friends and family traveling to Hiroshima!

Customer review rating 2.0/5

Lukavcova T. Couples - Confirmed reviews ALL

Check-in was not ready at 2:00 PM as advertised, and we had to wait an additional 20 minutes. The mattress was very hard and uncomfortable. The breakfast selection was very limited, consisting mostly of bread and pastries, with very few other options.

Customer review rating 5.0/5

Chia F. C. Solo - Confirmed reviews ALL

I had an excellent stay. The hotel is conveniently located near Hatchobori Station, with the main sightseeing spots and shopping streets all within walking distance. At check-in, the Duty Manager provided a professional and attentive welcome, which immediately made me feel that the hotel genuinely values service quality and the member experience. My Privilege Twin Room had an open view and excellent natural light. I also found the washer-dryer provided in every guest room extremely practical. The Share Lounge was spacious and impressive, especially the striking book wall, and the complimentary snacks and soft drinks made the stay even more enjoyable. I was particularly grateful for the hotel’s recognition of my loyalty as a LIMITLESS member. The locally inspired welcome gift was exceptionally thoughtful and truly touched me. It felt carefully selected rather than simply prepared as a routine amenity. I also appreciated being granted access to the upper-floor area of the Share Lounge, which made the stay feel even more special and personally recognised. The breakfast selection may appear simple at first, but the quality and local character were excellent. The bread from Hiroshima-based Aloft had wonderful texture and flavour, while the exclusive Hiroshima Motoyasu River and Miyajima Misen coffees created by Mount Coffee for the hotel were especially memorable. The overall design beautifully reflects Hiroshima’s rivers, natural light and the vermilion elements of Itsukushima Shrine. From the public spaces and guest room to the breakfast experience, the hotel shows great attention to local culture and detail. This is a thoughtfully designed, comfortable hotel with a strong sense of place. I thoroughly enjoyed my three-day, two-night stay and sincerely appreciated the genuine and refined recognition of my LIMITLESS status.

Customer review rating 4.5/5

Daniel K. Y. L. Solo - Confirmed reviews ALL

Great amenities -washing machine and shampoo, hand soap Clean and nice room Great big tv Good location

Customer review rating 5.0/5

Wei W. L. Families - Confirmed reviews ALL

I really like this new hotel which was newly opened. like the lobby area/lounge and the room itself. it comes with washing machine and dryer. Clean and pleasant decor.

Customer review rating 4.0/5

Osamu U. Business - Confirmed reviews ALL

The room was spotlessly clean and very well-maintained throughout. However, it was a bit disappointing that opening the large window revealed nothing but the corridor of the neighbouring building. As for breakfast, while the selection of bread was excellent and delicious, there were no other options apart from bread, salad, and coffee. I feel the breakfast selection is definitely an area for improvement.

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