Mercure Tokyu Stay Hiroshima 4 stars

Customer review rating (ALL Rating) 4.5/5 183 reviews

Best price
guarantee
Mercure Tokyu Stay Hiroshima - Image 1
Mercure Tokyu Stay Hiroshima - Image 2
Mercure Tokyu Stay Hiroshima - Image 3
Mercure Tokyu Stay Hiroshima - Image 4
8-19 Teppou-cho, Naka-ku Hiroshima-shi, 730-0017, 730-0017 HIROSHIMA, Japan

Description

Hotel extras

  • 2 min to HATCHOBORI tram; walk to Castle & Peace Park; easy to Hiroshima Sta./Airport

  • Residential-style comfort for short & long stays; all rooms feature washer-dryer and microwave

  • Locally inspired: 'Beauty of Water & Light' echoing rivers, Seto Sea & Itsukushima Shrine

  • Local breakfast: Hiroshima bakery bread and roastery coffee, with salads and fresh fruit

  • Fitness & Share Lounge: 24-hour gym; coworking lounge with free drinks for work & leisure

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort Queen

Photo out of - Comfort Queen

Comfort Queen Room 20sqm with 1 queen bed. Free WIFI, safe, washer-dryer facilities mini kitchen and bathroom with shower. (There is no bathtub.) Maximum 2 adults and 1children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
See availabilities

Superior Queen Room 20sqm with 1queen bed. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 2 adults and 1children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Superior Twin Room 24sqm with 2single beds. Free WIFI, safe, Washer-dryer facilities mini kitchen, and bathroom with bathtub. Maximum 2 adults and 2children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Queen Living Room 30sqm with 1 queen bed. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 3adults and 2children (0-5 years old) One extra sofa is available.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Bunk Room 30sqm with 2 bunk 4 beds. Free WIFI, safe, Washer-dryer facilities mini kitchen, and bathroom with bathtub. Maximum 4 adults and 4children (0-5 years old) No extra beds are available.

  • Views:

    City View

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Bunk bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Deluxe Twin Room 29sqm with 2 single beds. Free WIFI, safe, washer-dryer facilities, mini kitchen and bathroom with bathtub. Maximum 3 adults and 3children (0-5 years old) One sofa bed is available.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Twin Living Room 33sqm with 2 single beds. Free WIFI, safe, washer-dryer facilities, mini kitchen, and bathroom with bathtub. Maximum 3adults and 3children (0-5 years old) One extra bed is available.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Privilege Family Room 49sqm with 2 single beds. Free WIFI, safe, Washer-dryer facilities mini kitchen and bathroom with bathtub. Maximum 4adults and 4children (0-5 years old) One extra bed and one sofa bed are available.

  • Views:

    City View

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Universal design room. Accessible Twin Room 29sqm with 2 single beds. Free WIFI, safe, washer-dryer facilities and bathroom with bathtub. (Bathroom and toilet are in the same area) Maximum 2 adults and 2children (0-5 years) No extra beds are available.

  • Views:

    City View

Max. number of persons
2
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mercure Tokyu Stay Hiroshima

8-19 Teppou-cho, Naka-ku Hiroshima-shi, 730-0017
730-0017 HIROSHIMA
Japan

GPS:34.39484, 132.46414

Telephone
Fax +81 82-221-5109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 182 rooms
  • 2 rooms for people with reduced mobility
  • 182 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Family

Services for children

  • Children''s Club for 0 to 3 years

Well-being

Fitness center

Breakfast

Photo out of - Breakfast

Services

  • Cold breakfast

Restaurant

  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  183 reviews

Customer review rating 5.0/5

Harsha J. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sean M. K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Ma M. C. L. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Michelle M. L. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Rie H. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sean M. K. Couples - Confirmed reviews ALL

Overall great

Customer review rating 5.0/5

Ma M. C. L. Couples - Confirmed reviews ALL

My husband and I had a great stay at Mercure Tokyu Stay Hiroshima! The rooms were made for comfort, and the in-room amenities made our stay worthwhile and efficient. Everything was clean, the room was spacious, and the staff was attentive and very polite. We especially appreciated the washer-dryer!

Customer review rating 4.5/5

Michelle M. L. Business - Confirmed reviews ALL

Great staff, wonderful lobby to meet up with people you may be traveling with but also to decompress with snacks and drinks, room has all the basic needs, but be wary of size and not much of a view.

Customer review rating 0.5/5

Rie H. Couples - Confirmed reviews ALL

We paid extra for a “City View” room. What we got was a window sealed behind a blackout shade that was literally screwed shut. No sunlight, no view, nothing. It felt like a basement closet. When we complained at the front desk, the entire response was “Sorry, but no other rooms!” No apology, no alternative, no offer to make it right. And at no point, from booking to check-in, did anyone disclose that the “view” was a screwed-down shade. That isn’t an oversight. It’s a misleading listing, and they charged us a premium for it. The room itself is a case of style over function: the sink sits out in the bedroom, and the mirrors, TV, and fixtures are placed for photos rather than for people who actually have to use the space. We paid for a view and received a blocked window and a shrug. We expect a partial refund, and I’d urge anyone considering this hotel to think twice before paying extra for a “view.”

Customer review rating 2.0/5

Daniele M. Couples - Confirmed reviews ALL

Nice Decor, but Small Rooms and Disappointing Breakfast The hotel has lovely, modern décor and a pleasant atmosphere. However, the rooms were noticeably smaller compared with other hotels we stayed at during our trip to Japan. There was very limited space for larger suitcases, which made unpacking and moving around the room quite inconvenient. The breakfast was also rather underwhelming, with limited variety and nothing particularly special. We were especially disappointed by how strict the hotel was about the 9:30 AM last-order time, despite it being a buffet breakfast. This isn't ideal for guests who prefer a more relaxed morning while on holiday. The WiFi is very weak and constantly disconnected. Overall, while the hotel looks attractive and has some nice design features, the small rooms and disappointing breakfast experience made our stay less comfortable than expected. There is definitely room for improvement, particularly given the standards we experienced at other hotels in Japan.

Customer review rating 4.5/5

Kumarjit S. Couples - Confirmed reviews ALL

Great first experience at Mercure, room was more than decent, the Share lounge was great way to engage.

Customer review rating 3.5/5

Ian W. R. Couples - Confirmed reviews ALL

Great location, within walking distance to the memorial Park and trams. Very clean hotel, and staff helpful and friendly. Complimentary soft drinks, tea, coffee and snacks available from 10am to 10pm. Breakfast choice is limited for vegetarians and rooms are very small. Shower and toilet are separate with the sink in the bedroom, which is not ideal. Overall we had a pleasant stay.

Customer review rating 5.0/5

Andrea R. H. Couples - Confirmed reviews ALL

We had a wonderful stay. Having a washer dryer in our room was extremely handy. We could travel lighter

Customer review rating 4.5/5

Fiona R. Couples - Confirmed reviews ALL

we were happy with the room , its size and the facilities it offered. interestingly the toilet was away from the bathroom and not sure about that planning as there was no hand basin in the toilet to circumvent using the toilet on the very other side of our room.

Customer review rating 5.0/5

Andrew G. P. Couples - Confirmed reviews ALL

Easy. Room was good and everything was clean and fresh

Customer review rating 4.5/5

Mark R. Couples - Confirmed reviews ALL

Short but lovely stay.

Customer review rating 5.0/5

Julius C. Couples - Confirmed reviews ALL

The front desk agent who checked us in was super helpful and warm and friendly.

Customer review rating 4.0/5

Stephane M. Solo - Confirmed reviews ALL

Very kind and very helpful staff willing to help and assist the client and aiming for satisfaction

Customer review rating 4.5/5

Glen Y. S. Couples - Confirmed reviews ALL

Located within a block of a subway station, this hotel is comfortable, efficient and thoughtful in approach. The large, “snack and beverage” lobby is a wonderful feature. Rooms are comfortable and clean.

Customer review rating 5.0/5

Wendy J. Y. Couples - Confirmed reviews ALL

Room was fantastic, but glad we only had hand luggage as it was quite small. Would highly recommend.

Customer review rating 5.0/5

Oscar E. C. Couples - Confirmed reviews ALL

Good location. Breakfast could be a little better

Customer review rating 4.0/5

Cameron J. N. Families - Confirmed reviews ALL

Recently open the rooms are cleans and fresh, bed is comfortable with pyjamas supplied. Bathroom is roomy with a bath and good water pressure. Some rooms you can't open the blinds out all which is a bit weird.Ice machine only has small cups available so thats a bit if inconvenience. Breakfast is ok as it only bread based product like crossiants and such. Locations is good with multiple trams near by. Plenty of good food options also

Customer review rating 4.5/5

Lee M. S. Solo - Confirmed reviews ALL

Wonderful stay, great staff, and a washing machine in the room

Customer review rating 5.0/5

Piper L. M. Families - Confirmed reviews ALL

We had a great stay and would book this hotel again. The staff were super friendly and helpful. The shared areas and our room were very clean. The beds were SUPER comfy - which was very welcomed after a day of lots of walking. My daughter enjoyed the library. The location was central and convenient to public transport options

Other web-users rate our hotel

  • 274 reviews 9.3/10 Location
  • 426 reviews 8.1/10 Room
  • 312 reviews 7.9/10 Service
  • 8 reviews 4.5/10 WiFi
  • 243 reviews 9.7/10 Vibe
  • 221 reviews 8.4/10 Amenities
  • 182 reviews 8.2/10 Food
  • 138 reviews 7.9/10 Cleanliness

Powered by Trustyou

Frequently asked questions