Mercure Hotel Khamis Mushait 4 stars

Customer review rating (ALL Rating) 4.5/5 85 reviews

Best price
guarantee
Mercure Hotel Khamis Mushait - Image 1
Mercure Hotel Khamis Mushait - Image 2
Mercure Hotel Khamis Mushait - Image 3
Mercure Hotel Khamis Mushait - Image 4
3148 Khamis Mushait, 8592, Al Musa District, 62463 KHAMIS MUSHAIT, Saudi Arabia

Description

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM TWIN BED

Photo out of - CLASSIC ROOM TWIN BED

A cozy and practical room with a bedroom and toilet, ideal for solo travelers or couples on short stays. Key features include WiFi, LED TV, mini fridge, safety box, coffee/tea facilities, telephone, alarm clock, and reading lamp.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

A cozy and practical room with a bedroom and toilet, ideal for solo travelers or couples on short stays. Key features include WiFi, LED TV, mini fridge, safety box, coffee/tea facilities, telephone, alarm clock, and reading lamp.

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Deluxe Suite with 1 King bed & sofa bed

Photo out of - Deluxe Suite with 1 King bed & sofa bed

Suite with 1 king bed & sofa bed. Free WIFI, safe, coffee & tea making facilities and bathroom with standing shower.

Max. number of persons
4
Area
From 47 m² / 505 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Khamis Mushait

3148 Khamis Mushait, 8592, Al Musa District
62463 KHAMIS MUSHAIT
Saudi Arabia

GPS:18.32987, 42.76072

Telephone
Fax +966 966175170444

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service
  • 93 rooms
  • One room for people with reduced mobility
  • 8 connecting rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

Room service

  • Hot meals

Breakfast

  • Express
  • Children
  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Swimming pool

  • Covered
  • On site

Gym

  • On site

Sports and leisure

Athletics stadium

  • Nearby

Football

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.58 m / 8.5 ft
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Bus parking

Security

  • Parking with security service

Accessibility

  • Elevators

Valet parking

Located in the Al Mosa District, 3148 Khamis Mushit

Parking information

  • On site
  • Outdoor parking
  • Public
  • Parking opened 24/7

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Bus parking

Accessibility

  • Elevators

THE HUB LOBBY CAFÉ

Photo out of - THE HUB LOBBY CAFÉ

Lobby Café at Mercure Khamis Mushait is a stylish and welcoming spot located in the heart of the hotel's lobby. Designed with a modern and elegant ambiance, it provides a relaxed atmosphere for guests to unwind and socialize.

Cooking style
Cafe
Capacity
50
Accessibility
Accessible service
62463 Khamis Mushait, Saudi Arabia
Telephone +966 17 517 0444
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Lobby Café at Mercure Khamis Mushait is a stylish and welcoming spot located in the heart of the hotel's lobby. Designed with a modern and elegant ambiance, it provides a relaxed atmosphere for guests to unwind and socialize.

With attentive service and a relaxed vibe, Shisha Café provides an authentic experience for those looking to enjoy shisha in a comfortable and friendly setting. Serves fresh food from the grill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  85 reviews

Customer review rating 3.5/5

Rami I. Families - Confirmed reviews ALL

ضيفنا العزيز، رامي اسكندر. شكراً جزيلاً لكم على تقييمكم الكريم وكلماتكم الطيبة. يسعدنا أنكم استمتعتم بالخدمة والمرافق ووجبة الإفطار، ونعتذر عن الملاحظة المتعلقة بالنافذة. سعدنا بتمكن فريقنا من معالجة الأمر وتوفير غرفة بديلة لكم بشكل فوري. ملاحظاتكم محل تقديرنا، ونسعى دائماً لتقديم تجربة أفضل تليق بتطلعاتكم. نتطلع للترحيب بكم مجدداً. Dear Rami I. Thank you very much for your valuable feedback. We are delighted that you appreciated our supportive team, facilities, and breakfast. We sincerely apologize for the inconvenience caused by the window issue, and we are glad our team was able to assist you promptly with an immediate room change. Your feedback is truly appreciated and motivates us to continuously improve. We look forward to welcoming you again for an even better experience. GR Team E: re… M: +96…9

Customer review rating 4.0/5

S. S. Families - Confirmed reviews ALL

عزيزي السيد سالم شكراً جزيلاً على تقييمكم الرائع وكلماتكم الطيبة. يسعدنا أن موقع الفندق وخدماته نالت إعجابكم، ونفخر بشكل خاص بإشادتكم بفريق الاستقبال. سنحرص على مشاركة كلماتكم معهم، فهي تمثل حافزاً كبيراً لنا للاستمرار في تقديم أفضل تجربة لضيوفنا. Dear Mr. S. Thank you very much for your wonderful review and kind words. We are delighted that you enjoyed our convenient location and services, and we are especially pleased with your recognition of our welcoming and supportive reception team. We will be happy to share your feedback with them, as it is a great motivation for us to continue providing an excellent guest experience. **M:** +96…9 **E:** [re…]

Customer review rating 5.0/5

Ghaleb H. Friends - Confirmed reviews ALL

عزيزي السيد غالب شكرًا لكم على تقييمكم الكريم وملاحظاتكم القيمة. يسعدنا أن نعرف أن تجربتكم كانت مريحة وممتعة، ونتطلع دائمًا إلى تقديم أفضل مستوى من الخدمة لضيوفنا. نتشرف بزيارتكم القادمة، ونتمنى أن نراكم معنا مرة أخرى قريبًا. Dear Mr. Ghakeb Thank you for your kind review and valuable feedback. We are delighted to know that you had a comfortable and enjoyable experience with us. We always strive to provide the highest level of service to our guests, and we look forward to welcoming you back again soon. M: +96…9 E: [re…]

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Ali H. Solo - Confirmed reviews ALL

عزيزي السيد علي شكرًا جزيلًا لكم على تقييمكم الرائع ومشاركتكم لتجربتكم معنا. يسعدنا أن طاقم العمل نال استحسانكم، وأنكم استمتعتم بجلسات السطح المفتوحة، بالإضافة إلى نظافة الغرف واتساعها. نسعد دائمًا بتقديم أفضل تجربة لضيوفنا، ونتطلع إلى الترحيب بكم مرة أخرى قريبًا. **M:** +96…9 **E:** [re…]--- Dear MR. Ali Thank you very much for your wonderful review. We are delighted to know that you enjoyed our friendly and helpful team, the rooftop open-air lounge, and our clean and spacious rooms. Your kind feedback means a lot to us, and we look forward to welcoming you back for another memorable stay. **M:** +96…9 **E:** [re…]

ضيفنا العزيز، رامي اسكندر. شكراً جزيلاً لكم على تقييمكم الكريم وكلماتكم الطيبة. يسعدنا أنكم استمتعتم بالخدمة والمرافق ووجبة الإفطار، ونعتذر عن الملاحظة المتعلقة بالنافذة. سعدنا بتمكن فريقنا من معالجة الأمر وتوفير غرفة بديلة لكم بشكل فوري. ملاحظاتكم محل تقديرنا، ونسعى دائماً لتقديم تجربة أفضل تليق بتطلعاتكم. نتطلع للترحيب بكم مجدداً. Dear Rami I. Thank you very much for your valuable feedback. We are delighted that you appreciated our supportive team, facilities, and breakfast. We sincerely apologize for the inconvenience caused by the window issue, and we are glad our team was able to assist you promptly with an immediate room change. Your feedback is truly appreciated and motivates us to continuously improve. We look forward to welcoming you again for an even better experience. GR Team E: re… M: +96…9

Customer review rating 4.0/5

S. S. Families - Confirmed reviews ALL

Well located, great hotel at its class. Employees are welcoming and supportive, especially guys at reception.

عزيزي السيد سالم شكراً جزيلاً على تقييمكم الرائع وكلماتكم الطيبة. يسعدنا أن موقع الفندق وخدماته نالت إعجابكم، ونفخر بشكل خاص بإشادتكم بفريق الاستقبال. سنحرص على مشاركة كلماتكم معهم، فهي تمثل حافزاً كبيراً لنا للاستمرار في تقديم أفضل تجربة لضيوفنا. Dear Mr. S. Thank you very much for your wonderful review and kind words. We are delighted that you enjoyed our convenient location and services, and we are especially pleased with your recognition of our welcoming and supportive reception team. We will be happy to share your feedback with them, as it is a great motivation for us to continue providing an excellent guest experience. **M:** +96…9 **E:** [re…]

Customer review rating 5.0/5

Ghaleb H. Friends - Confirmed reviews ALL

comfortable

عزيزي السيد غالب شكرًا لكم على تقييمكم الكريم وملاحظاتكم القيمة. يسعدنا أن نعرف أن تجربتكم كانت مريحة وممتعة، ونتطلع دائمًا إلى تقديم أفضل مستوى من الخدمة لضيوفنا. نتشرف بزيارتكم القادمة، ونتمنى أن نراكم معنا مرة أخرى قريبًا. Dear Mr. Ghakeb Thank you for your kind review and valuable feedback. We are delighted to know that you had a comfortable and enjoyable experience with us. We always strive to provide the highest level of service to our guests, and we look forward to welcoming you back again soon. M: +96…9 E: [re…]

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Hi My stay for two nights was unpleasant experience. Services were not up to expaecatations. The responses were not professional from receptionists and their superior Mr. Mansour Saad. I feel very sorry for that. Thank you

Customer review rating 5.0/5

Ali H. Solo - Confirmed reviews ALL

Very friendly and helpful staff, ausem roof top open air lounge , clean and spacious rooms.

عزيزي السيد علي شكرًا جزيلًا لكم على تقييمكم الرائع ومشاركتكم لتجربتكم معنا. يسعدنا أن طاقم العمل نال استحسانكم، وأنكم استمتعتم بجلسات السطح المفتوحة، بالإضافة إلى نظافة الغرف واتساعها. نسعد دائمًا بتقديم أفضل تجربة لضيوفنا، ونتطلع إلى الترحيب بكم مرة أخرى قريبًا. **M:** +96…9 **E:** [re…]--- Dear MR. Ali Thank you very much for your wonderful review. We are delighted to know that you enjoyed our friendly and helpful team, the rooftop open-air lounge, and our clean and spacious rooms. Your kind feedback means a lot to us, and we look forward to welcoming you back for another memorable stay. **M:** +96…9 **E:** [re…]

Customer review rating 5.0/5

Muffakir A. M. Couples - Confirmed reviews ALL

Excellent hotel having comfortable spacious rooms with all amenities

الأستاذ Muffakir A. M.، شكرًا جزيلاً على كلماتكم اللطيفة. يسعدنا أنكم استمتعتم بإقامتكم ووجدتم الغرفة مريحة وواسعة ومجهزة بجميع الاحتياجات. نتطلع إلى الترحيب بكم مجددًا قريبًا. Dear Muffakir A. M., Thank you for your kind feedback. We are delighted to know that you enjoyed your stay and found the room comfortable, spacious, and well-equipped with all amenities. We look forward to welcoming you again soon. GR Team E: re… M: +96…9

Customer review rating 5.0/5

Faisal A. Families - Confirmed reviews ALL

One of the best hotels in the region

عزيز السيد فيصل شكرًا جزيلًا لك على هذا الإطراء الرائع. يسعدنا جدًا أن تعتبر فندقنا من أفضل الفنادق في المنطقة، فهذا يعد حافزًا كبيرًا لنا للاستمرار في تقديم أفضل الخدمات وتجارب الإقامة المميزة لضيوفنا. نتطلع إلى الترحيب بك مرة أخرى قريبًا. M: +96…9 E: [re…](mailto:re…) dear MR. Faisal Thank you very much for your wonderful compliment. We are truly honored to be considered one of the best hotels in the region. Your kind words motivate us to continue delivering exceptional service and memorable experiences for our guests. We look forward to welcoming you back again soon. M: +96…9 E: [re…](mailto:re…)

Customer review rating 2.0/5

Sirhan A. Couples - Confirmed reviews ALL

Overall, the check-in experience was excellent especially thanks to Omar and Mansour who were professional, welcoming, and helpful throughout our stay. The maintenance team also responded quickly to issues we reported including a faulty power socket and a bathroom bidet. However, there were several areas that affected our experience. On the day of check-out, we had already received approval from the front desk for a late check-out as an ALL Accor member until around 2- 3 PM. Unfortunately, we received a call from reception around noon asking whether we intended to check out or extend our stay which woke us up unexpectedly. In addition, there appeared to be an electrical issue in the room, causing one of the lights near the entrance to flicker repeatedly. The power socket that had been repaired also stopped working again later during the stay. Another major concern was the quality of the pillows which were significantly below the standard we have experienced at other Mercure properties. This caused severe neck pain and I reported the issue to the front desk on the second or third day of our stay. The staff were genuinely helpful but the room maintenance issues and bedding quality need improvement to match the standards expected from the Mercure brand.

Customer review rating 4.5/5

Ahmed B. Families - Confirmed reviews ALL

Calm place and spacious rooms

عزيزي السيد احمد شكرًا لك على تعليقك الجميل. يسعدنا جدًا أنك استمتعت بهدوء المكان واتساع الغرف. نتطلع إلى الترحيب بك مرة أخرى قريبًا. للحجوزات والاستفسارات: M: +96…9 E: [re…](mailto:re…) Dear MR. Ahmaed Thank you for your kind feedback. We are delighted to hear that you enjoyed the calm atmosphere and the spacious rooms. We look forward to welcoming you again soon. For reservations and inquiries: M: +96…9 E: [re…](mailto:re…)

Customer review rating 4.5/5

Sherif M. Solo - Confirmed reviews ALL

I had a wonderful stay at the hotel and would like to thank the reception team for their excellent service. Miss Bashair, Bander, Noha, Fahad, and M. were especially welcoming, professional, and always ready to help with any questions or requests. The rest of the reception staff, whose names I unfortunately can’t remember, were also friendly, courteous, and made me feel valued throughout my stay. Their kindness and dedication contributed greatly to a comfortable and enjoyable experience. I would also like to commend the restaurant staff for their outstanding service. The waiter was attentive, friendly, and always eager to assist, making every dining experience enjoyable. In addition, the breakfast offered an excellent variety of fresh and delicious options, catering to different tastes and preferences, which was a wonderful way to start each day. Thank you all for your outstanding hospitality. I would happily stay here again and recommend this hotel to others. The only downside was the lack of available parking, which was a bit inconvenient. Nevertheless, the exceptional service and overall experience more than made up for it.

عزيزي السيد شريف ، شكرًا جزيلًا لك على تقييمك الرائع وكلماتك الطيبة. يسعدنا كثيرًا معرفة أن فريق الاستقبال وفريق المطعم قد ساهموا في جعل إقامتك ممتعة ومميزة. وسوف نحرص على مشاركة إشادتك مع بشاير، وبندر، ونهى، وفهد، ومنصور، ومع جميع أعضاء الفريق. كما نشكرك على ملاحظتك المتعلقة بتوفر مواقف السيارات، وسنأخذها بعين الاعتبار ضمن جهودنا المستمرة لتحسين تجربة ضيوفنا. شكرًا لاختيارك الإقامة لدينا، ونتطلع إلى الترحيب بك مرة أخرى قريبًا. مع أطيب التحيات، فريق العناية بالضيف Dear MR. Sherif, Thank you very much for your wonderful review and kind words. We are delighted to know that our reception and restaurant teams contributed to making your stay enjoyable and memorable. Your compliments will be shared with Bashair, Bander, Noha, Fahad, M., and the entire team. We also appreciate your feedback regarding parking availability and will take it into consideration as we continue to enhance our guests’ experience. Thank you for choosing to stay with us. We look forward to welcoming you back again soon. Kind regards, GR for future reservation M: +96…9 E: re…

Customer review rating 5.0/5

Mohamed K. Families - Confirmed reviews ALL

I stayed for one night with family and our stay was extremely good. The hotel staff was very friendly and helpful. They were professional with all our requests especially from my kids. The room was spacious and we managed to enjoy the room amenities. Very recommended hotel for sure and we will come again soon.

Dear Mr. Mohamed K., Thank you for your kind feedback. We are delighted to hear that you and your family had an enjoyable stay and that our team met your expectations. We look forward to welcoming you again soon. السيد محمد خاطر المحترم، شكرًا جزيلًا على ملاحظاتكم الكريمة. يسعدنا أن إقامتكم مع العائلة كانت ممتعة وأن فريق العمل قد لبّى توقعاتكم. نتطلع لاستقبالكم مرة أخرى قريبًا. GR Team E: re… M: +96…9

Customer review rating 5.0/5

Ahmed M. Business - Confirmed reviews ALL

Very good and pro staff , comfortable stay

الاستاذ احمد شكرًا على كلماتك اللطيفة! يسعدنا جدًا أنك استمتعت بإقامة مريحة وأن طاقم الاستقبال وفريق العمل تركوا لديك انطباعًا إيجابيًا. تقديرك يعني الكثير لنا، ونتطلع للترحيب بك مرة أخرى قريبًا. Dear MR. Ahmad Thank you for your kind words! We’re delighted to hear that you had a comfortable stay and that our reception and staff made a positive impression. Your appreciation means a lot to our team, and we look forward to welcoming you again soon. for future reservation M: +96…9 E: re…

Customer review rating 5.0/5

Moha A. Couples - Confirmed reviews ALL

Great location, clean and spacious rooms, great facilities (pool & gym), great breakfast buffet, limited parking outside the building.

Dear Moha A. Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed the location, our clean and spacious rooms, as well as the facilities including the pool, gym, and breakfast buffet. We truly appreciate your feedback regarding the limited parking, and we will certainly take it into consideration to improve our guests’ experience. We look forward to welcoming you again soon GR Team E: re… M: +96…9

Customer review rating 4.0/5

Ahmed A. Families - Confirmed reviews ALL

the room was suite, the location is bad, no windows nor view, if i book single room, i will have better view than the higher rate suite...!! the basement parking can't have small car, as there is an issue entering the gate, car got scratech down when entering the gate food selection should be improved payment method is okay compare to last time hotel location is far from all attrctions do you need more?

Dear Mr. Ahmed A. Thank you for your valuable feedback. We’re pleased to hear that you found the payment process smooth and improved from your previous visit. Your comments regarding the room, parking, and food selection are greatly appreciated and will help us enhance our services moving forward. We look forward to welcoming you again and providing an even better experience next time. Kind regards for future reservation M: +96…9 E: re…

Customer review rating 0.5/5

Abdelhamid K. Business - Confirmed reviews ALL

No aknowlage to me as a silver members No welcome drink

Customer review rating 3.5/5

Yoanne H. Business - Confirmed reviews ALL

Room very nice (I got a suite thanks to Dania , but one day the pool water was in my room lol and other day no cleaning service } then all was ok , just need to make a more bigger Gym it s realy to small to be honest , please check your windows ther are totaly useless [too noisy outside night and day ] breakfast was very good .

Dear yoanne Thank you very much for your feedback We’re really happy to hear that you enjoyed the suite upgrade and that Dania made your stay special — we will definitely share your kind words with her. At the same time, we sincerely apologize for the inconvenience you experienced with the pool water issue and the missed cleaning service. This is certainly not the standard we aim to provide, and we appreciate your understanding once everything was resolved. Thank you as well for your comments about the gym size and the windows. Your feedback is very important to us, and we will review these points carefully as we continue working on improvements. We’re glad you enjoyed the breakfast! We truly appreciate your honest review and hope to welcome you back again soon for an even better experience. E: re… M: +96…9

Customer review rating 4.5/5

Bandar A. Solo - Confirmed reviews ALL

Thank u Daniah AlShehri for ur provisional performance ..

Dear Mr. Bandar A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, for future reservation M: +96…9 E: re…

Customer review rating 4.5/5

Enrico R. Business - Confirmed reviews ALL

The people at the reception where all very friendly and helpful during my stay.

Dear Mr. Enrico Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Team

Customer review rating 3.0/5

Ali H. Friends - Confirmed reviews ALL

Parking was very limted, rooms aren't designed to be a hotel rooms

عزيزي علي حناد، شكرًا لتعليقك. نحن نقدر كلماتك الطيبة بشأن موظفينا. ومع ذلك، نأسف لأن مرافقنا لم تلبي توقعاتك وأنك واجهت قيودًا في مواقف السيارات. سيتم الأخذ بملاحظاتك في اعتبارنا في جهودنا المستمرة لتعزيز رضا الضيوف. وداعًا، وأطيب التحيات، فندق ميركيور خميس مشيط.

Customer review rating 5.0/5

Vivek S. Business - Confirmed reviews ALL

I stayed for only 1 night, the location, ambiance, food and services are very good. The staff is courteous and helpful. I am already looking forward for my next stay in Mercure Khamis Mushait.

Dear Vivek S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, atmosphere, and services, as well as the kindness of our staff. We look forward to welcoming you again on your next visit. Kind regards, Mercure Khamis Mushait Hotel

Other web-users rate our hotel

  • 45 reviews 7.2/10 Location
  • 81 reviews 7.6/10 Room
  • 281 reviews 9.5/10 Service
  • 69 reviews 9.2/10 Vibe
  • 55 reviews 8.3/10 Cleanliness
  • 28 reviews 8.6/10 Breakfast
  • 17 reviews 8.4/10 Amenities
  • 13 reviews 7.9/10 Value

Powered by Trustyou

Frequently asked questions