ibis Styles Mysuru

Customer review rating (ALL Rating) 4.4/5 538 reviews

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ibis Styles Mysuru - Image 1
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Plot 17 2 KRS Road Metagalli, 570016 Mysuru, India

Description

Hotel extras

  • Dedicated children's play area

  • City's largest collection of balcony rooms and 30 suites.

  • Pet-Friendly Policy as we welcome your furry friends with special amenities

  • Rooftop Pool with stunning views of Mysuru and 24/7 gym

  • Ample parking space available for guests

Our accommodation(s)

Hotel location

ibis Styles Mysuru

Plot 17 2 KRS Road Metagalli
570016 Mysuru
India

GPS:12.356917, 76.628417

Telephone
Fax +91 821 691 1111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE VERANDAH

Discover The Verandah at ibis Styles Mysuru Our all-day dining restaurant offers indoor and outdoor spaces, perfect for family lunches, remote work, team meetings and social events. Enjoy global flavors and inventive beverages, crafted for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  538 reviews

Customer review rating 1.0/5

Yatheeshvar S. Business - Confirmed reviews ALL

The room service was an absolute nightmare, couldn't reach them directly and the explanation given to me was that the number gets automatically blocked when there is too many calls made - this is the stupidest thing i have heard. I first ordered a pasta which costed Rs 600 and was shocked to see the portion received - even a baby would be left hungry after eating that. As i was still hungry, later on, i decided to order in some cut fruit. I asked them how long it would take and the man said 25 minutes maximum. 45 mins passed and i hadn't received it, then had to call the reception to complain ( as the room service number was blocked), she said she will arrange a call back, 10 mins later, i did not receive any call, then called the reception again and then she seemed surprised that i hadn't received a call from room service, then said she will arrange a call back AGAIN, then another 10 minutes later, i finally got a call and then she says she only received the order just then!! and said she will have it sent in 15 minutes, its been close to 1.5 hours at this point - all this just for a bowl of fruits and when i demanded for an explanation, i was shocked at how poorly trained the employees at ibis are at handling customer objections, she was repeating a ready made memorized line over and over again, i felt like i was talking to a wall. Finally when i got my Rs300 bowl of fruits - i ended up with half an apple, quarter papaya and and a few pieces of watermelon. I was fuming at this point, Very very disappointed overall. I keep coming to Mysore for business and i have another hotel i keep going back to, but this time i tried ibis as the other hotel was all booked up, i thought being owned by a French multinational hospitality company would have international standards, i thought it will be a nice experience to try out IBIS, but i am absolutely disappointed. Apart from this, when i was waiting in the lobby to check in, i saw the waiter serving the welcome drink to everyone, except me, don't know why. While check out, the receptionist missed to collect the key card from me, so had to drive back to the hotel just to return it, when i realized it was still in my pocket. When i gave the key back, the lady there just smiled and said thank you sir. Very silly, uncoordinated and a sub standard experience.

Dear Mr. Yatheeshvar, Thank you for taking the time to share your feedback with us. I am concerned about the feedback you have shared. We try our best to deliver services of highest standards. Please accept my sincere apology as the experience didn’t meet the expectation. I have discussed the points of improvement with the team to take the corrective measure to enhance the guest experience. Your feedback is invaluable to us as we continue to strive for excellence. We look forward to welcoming you back in the future. Regards, Ganeshram Iyer Hotel Manager ibis Styles Mysuru

Customer review rating 2.0/5

Anand S. Families - Confirmed reviews ALL

Amenities are good ......But service is the least that can be expected from an ibis brand .......for each house keeping service / room service ... we had to call them twice and also it literally took hours to come . ......pathetic service .....

Dear Mr. S., Thank you for taking the time to share your feedback with us. Please accept my apology as the experience didn’t meet the expectation during your last visit. We have well noted the points of improvements you have shared and have discussed with the team to avoid such incident and enhance the guest experience. Your feedback is invaluable to us as we continue to strive for excellence. We look forward to welcoming you back in the future. Regards, Ganeshram Iyer Hotel Manager ibis Styles Mysuru

Customer review rating 3.5/5

Subramanian I. Families - Confirmed reviews ALL

Reception was good and responsive, appreciate. Should improve in the morning breakfast area service. I told for coffee and i didn't get at all. Warm water i had to wait for and i had to say leave it. Thanks.

Dear Mr. I., Thank you for taking the time to share your feedback with us. I am concerned about the feedback you have shared. We try our best to deliver services of highest standards. This is not the service we provide in ibis styles Mysuru. We assure that the all the points of improvement you have shared will be taken care of on a high priority. Your feedback is invaluable to us as we continue to strive for excellence. We look forward to welcoming you back in the future. Regards Ganeshram I. Hotel Manager ibis Styles Mysuru

Customer review rating 5.0/5

Harinder K. Couples - Confirmed reviews ALL

It's a mid sized hotel and rooms are comfortable and well maintained. Breakfast is not unduly elaborate but more than adequate. A cozy rooftop bar and restaurant which opens only in the evening serves some good fare. The staff team, especially the front office and the resturant staff are friendly and go out of the way to make you feel special. We enjoyed our stay

Dear Mr. K., Thank you for taking the time to share your valuable feedback. We are glad to know that you had a positive experience with us and the experience meet the expectations. We appreciate your kind words about our team members and the service provided, and it's wonderful to know their efforts made an impact during your visit. We look forward to welcoming you back in the future. Regards, Ganeshram Iyer Hotel Manager ibis Styles Mysuru

Customer review rating 4.0/5

Prithvi K. Families - Confirmed reviews ALL

I am a regular guest at this property, since the launch. I have been closely watching this property when I visit each time I find the improvement in your hospitality service. Keep it up for the good work. Like to mention Mr. Ganesh, GM and Mr. Gaurav, Head Chef presence makes the property vibrant and lively.

Dear Mr. Prithvi, Thank you for taking the time to share your feedback with us. It is always a pleasure to meet you. We are glad to know that you had a positive experience with us and the experience meet the expectations. We appreciate your kind words about our team members and the service provided, and it's wonderful to know their efforts made an impact during your visit. We look forward to welcoming you back in the future. Regards, Ganeshram Iyer Hotel Manager ibis Styles Mysuru

Other web-users rate our hotel

  • 253 reviews 8.7/10 Location
  • 883 reviews 8.7/10 Room
  • 1,628 reviews 9.1/10 Service
  • 22 reviews 6.9/10 WiFi
  • 801 reviews 7.9/10 Food
  • 573 reviews 9.5/10 Cleanliness
  • 457 reviews 9.8/10 Vibe
  • 399 reviews 9/10 Amenities

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Customer review rating (ALL Rating) 4.0/5 (1165 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.