Grand Mercure Mysore 5 stars

Customer review rating 4.5/5 1,805 reviews
Grand Mercure Mysore
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+ 22 Services
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Room 1

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Hotel extras

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

If you are looking for medical facilities, the hotel's location is at a vantage point with nearby hospitals like Columbia Asia (3.5 km), Apollo BGS (5.7 km) and Narayana Multi-Specialty Hospital (5 km).

Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road
Nelson Mandela Circle
Karnataka
570021
mysuru
india

Tel: +91 821 4021212

Fax: (+91) 821 4021250

Contact email

Check-in from 14h00

Check out up to 11h00

  • KSTRC BUS DEPOT :  

  • By plane

    KEMPEGOWDA INTL APT At 190km / 118 miles - Shuttle paying

  • By plane

    MYSORE AIRPORT At 13km / 8 miles - Shuttle paying

  • By train

    MYSORE JUNCTION At 2km / 1 miles

GPS :12.330195, 76.64506

Our accommodations

Grand Mercure Mysore offers a total of 146 spacious rooms featuring numerous value add-ons like balconies in a few rooms, mini-bar, free Wi-Fi, Flat Screen LED TV, tea-coffee makers and round the clock room service. What's more? Maintain a balanced lifestyle while at the hotel with an intense work out session at our state-of-the-art fitness centre, followed by a relaxing spa therapy or a dip in the pool.

Accessible room

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM WITH QUEEN SIZE BED

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE WITH DBL BED & SOFA

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE WITH DBL BED & BALCONY

  • Max. number of persons: 3
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE SUITE WITH DBL BED & BALCONY

  • Max. number of persons: 5
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

BY THE BLUE

Type of cuisine: Regional

If the prospect of a finger-licking-good North Indian meal gets you all excited, visit our rooftop resto-bar. The menu, handcrafted specially by our chefs for our discerning guests, uses fresh ingredients, meats and choicest of condiments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA UPPU

Type of cuisine: International

Step into La Uppu, our all-day dining 140 sitter restaurant to appreciate a soul-soul-satisfying meal. The spread includes delectable local delicacies and an eclectic mix of the finest global cuisine- in the buffet as well as a la carte.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SILK BAR

Photo non contractuelle / Strictly non binding

How about a sundowner or two to ring in a relaxed evening? Head to the plush Silk Bar and choose from an eclectic collection of single malts, cocktails, mocktails, spirits and wines. The Silk Bar, located at the lobby level, can accommodate 18 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 200

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Grand Mercure Mysore

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,805 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,647 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Felt like royalty...except did not have to dress up!

Customer review rating 4.5/5

Lew T. Friends - 10/02/2020 Confirmed reviews ALL

As above

Dear Lewis John T., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Good stay

Customer review rating 4.5/5

Mrs L. D. Couples - 02/02/2020 Confirmed reviews ALL

Thanks so much for the lovely team in ur hotel that made us feel special n loved, the warmth ambeience ,food n Service was amazing , a special thanks to Sanjana n all those at the reception who took extra care to make us feel special,thankyou a must stay,.

Dear d. D., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Well located

Customer review rating 4.5/5

Jesny Families - 01/02/2020 Confirmed reviews ALL

The rooms are overly priced. It is not worth the rate.

Dear Jesny E., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concern. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Outstanding Stay

Customer review rating 4.5/5

Suresh S. Solo - 30/01/2020 Confirmed reviews ALL

Spent 4 nights at the Grand Mercure while attending a wedding celebration. Fantastic service throughout with very attentive staff. Nadeem the Duty Manager and Mithun in the resturant went out of their way to make sure my stay was fabulous. The vada selection and the Mysore Dosa were very special highlights in terms of the quality of cuisine. Will be back!

Dear Suresh S., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Comfortable stay

Customer review rating 4.5/5

Eswari P. Couples - 29/01/2020 Confirmed reviews ALL

Upkeep and maintenance to improve a lot. The worn out and dirty floor carpets looks very ugly. We got goodies for Republic day But was not handles with gloves and was open. The apple in room was stale.

Dear Ms. Eswari P., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Expected Luxurious Room

Customer review rating 4.5/5

Narendran Business - 29/01/2020 Confirmed reviews ALL

Room was not spacious as expected. Was lesser than the 3 star hotel

Dear Mr. Narendran, Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Great staff

Customer review rating 4.5/5

Dr A. P. Families - 28/01/2020 Confirmed reviews ALL

All the staff, at all different lications are great, well trained and serve with smile and affaction.

Dear Arunkumar P., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Comfortable stay nice staff

Customer review rating 4.5/5

Arpita Families - 28/01/2020 Confirmed reviews ALL

It was my parents anniversary. We got our rooms upgraded and they also arranged a small cake. The food was super delicious with varied choices in the menu. Must compliment the staff as well. We were well taken care of.

Dear Arpita B., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager
Customer review rating 4.5/5

Nashith M. H. Families - 28/01/2020 Confirmed reviews ALL

Stay was amazingWe arrived late at the night, receptionist sameer and musadik was great!! Will definatelly come backWell done kudos

Dear Rushna I., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Excellent service

Customer review rating 4.5/5

Agnel P. Business - 27/01/2020 Confirmed reviews ALL

We had a wonderful stay. The ambiance and location were excellent. The staff was very pleasant and interactive, and made our stay very comfortable. Of special mention, Sanjana made our stay even more memorable with her approach and pleasant interactions.

Dear Agnel Godwin P., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Extremely disappointing

TripAdvisor rating 4.5/5

GrahamR242 26/01/2020 TripAdvisor review

We stayed for one night prior to a safari at Kabini. Check in was amateurish, didn’t even advise us where the facilities were or the breakfast timings. We made our way to the room with our bagas unaided. Waited for about twenty ministers in the bar and then were informed that the only tonic available was twist, the cheapest available. As a five stat hotel you must sell schweppes or another unaldulerated tonic. Check out was a nightmare as the card machine was not working properly. As smokers we were told to sit behind a screen, no table for our drinks and the overpowering smell of sewerage. Because we had booked to return in three days we had no alternative, I would have booked the Raddison. See next review of our return trip.

Dear Guest, Namaskara!! Thank you for taking the time to tell us about your experience at the Grand Mercure Mysuru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Comfortable stay, good location, helpful staff

Customer review rating 4.5/5

Shivi V. Couples - 25/01/2020 Confirmed reviews ALL

Staff was extremely helpful and polite. Room was extremely comfortable, food was very good. Only thing I could ask for is some drinks by the pool

Dear Sivaranjani V., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Lovely hotel

Customer review rating 4.5/5

Gd Solo - 21/01/2020 Confirmed reviews ALL

I was very satisfied and thought the hotel has excellent facilities and good staff. I was only disappointed it was too far out of the centre of Mysore to walk.

Dear Gareth D., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Enjoyed, relaxed and fun

Customer review rating 4.5/5

Surjit Families - 18/01/2020 Confirmed reviews ALL

Room was neat and clean. Enjoyed food at La Uppu.

Dear Surjit S., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Good Experience. Kind and skilled staff

Customer review rating 4.5/5

Lakshmish N. Business - 14/01/2020 Confirmed reviews ALL

Overall good experience, nice food, nice ambiance.

Dear Lakshmish N., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager
Customer review rating 4.5/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Fine

Dear Lynn W., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

A Let Down. Not a 5 star.

Customer review rating 4.5/5

Bunny Families - 11/01/2020 Confirmed reviews ALL

The stay at Grand Mercure Mysore was a let down. Il brief it in points. 1. No benefit experienced for online check in from accor app. The check in experience was ordinary. 2. The front desk did not know if there was a lunch buffet or not when there was actually one and was not aware of any dining benefits available to members. 3. The la carte dining experience at La uppu for lunch on both days was also not satisfactory. There was no smile on any of the staff and they seemed overworked and less pleasant. Service was slow too. Also there were very few veg options in the buffet so opted la carte. Also nobody to greet you and help u with seating at the restaurant. Had to do it myself. 4. Was let down when visited the sixth floor as the person at the counter of the spa was not so happy to see me in that floor and handed out the spa menu in distaste. This floor has the pool, spa, gym and a restaurant which would open in the evening. 5. On the second day despite 3 requests at the front desk and leaving the clean my room signal on, the room was not cleaned. It was finally cleaned at 3PM. 6. The renewed wifi credentials were not provided for the second night. Had to go to down to front desk to get it myself. 7. The health faucets installed in the bathrooms had too much force. Was hurt a couple of times 8. The mini bar was totally empty on both the days. 9. Was given a room near the lift despite my preferences in accor account. Would recommend accor to conduct an audit. In the current state i think it should be downgraded to Ibis.

Dear Bhadran Nair S., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Excellent customer service but facilities could be improved

Customer review rating 4.5/5

Arun P. Families - 10/01/2020 Confirmed reviews ALL

Customer service excellent with both front desk and managers excellent and welcoming. In room and restaurant staff highly commendable. Room cleaning and maintenance of facilities could be better - a bit dated.

Dear Arun P., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

An excellent choice of hotel for visiting Mysore

TripAdvisor rating 4.5/5

ajbsalt Family - 10/01/2020 TripAdvisor review

The Grand Mercure is a really good hotel. The staff are helpful. The rooms impeccably clean. And the food is generally excellent, esp the breakfasts. The only quibble was the roof top restaurant which we found rather disappointing overall. We had a better meal outside at the Metropole Hotel. Ceiling fans would be a good addition to have a break from the drying sensation of a/c when not too hot.

Dear Guest, Namaskara!! Thank you for reviewing Grand Mercure Mysuru. We are delighted to know that you had a memorable stay with us. Thank you for your appreciation for our hotel staff, food and service. We have noted your concerns regarding the rooftop restaurant and the ceiling fans. We sincerely hope you will give us another opportunity to showcase our hospitality. We take a lot of pride in our team members as they are ambassadors for our hospitality. We duly look forward to welcome you back again with us. Sincerely, Sunaina Sharma Manerker General Manager

Very nice hotel, great hospitality and wonderful experience!!!

Customer review rating 4.5/5

Aniket A. Families - 08/01/2020 Confirmed reviews ALL

It was very nice experience! Staff was courteous and very helpful - all the way from check-in to check-out. Had a great time during our stay! Would love to come back again.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your feedback about the staff as well as your check in and check out experience with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager
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