Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.2/5 876 reviews

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Description

Hotel extras

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms. Electric car recharging units 22 Kilowatts A/C

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

Our accommodation(s)

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Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  876 reviews

TripAdvisor Rating  4.5/5  2,764 reviews

Certificate of excellence 2024

Poor room quality

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Room had stained sofas. Asked multiple times for towels and there were none placed in the powder room toilet. This was supposed to be a deluxe suite.

Dear Guest, Thank you for bringing these issues to our attention. We deeply apologize for the inconvenience you experienced during your stay, This is not the standard of service we strive to provide, and we are taking immediate steps to ensure such issues are addressed and prevented in the future. Please be assured that we will have the sofas cleaned thoroughly and our housekeeping team will be reminded of the importance of fully stocking the amenities in each room. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John SURENDRANATH General Manager Grand Mercure Mysore

Ticks all the right boxes, luxurious and value for money

Customer review rating 4.5/5

Aashish B. Families - Confirmed reviews ALL

1. Hotel is easy to access as I did not face any major choke points while coming from bengauluru mysore highway 2. Standard rooms and bathroom are clean, well maintained and bathrooms. 3. Reception, lobby and lift area are all spacious and lavish which enhances overall experience of the stay. 4. Restaurant and bar provides good food and serene ambience. Cocktails are slightly expensive but that's expected at a 5 star hotel. Cons 1. Only con I found was that swimming pool (on top floor) is a bit small, For a 150 room hotel. I wanted to go for a swim but it was a bit crowded. May be an early morning swim would be a good idea.

Dear Mr B., Thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that you found our hotel luxurious, clean, and well-maintained, providing value for your money. It's delightful to know that you enjoyed the spacious and lavish reception, lobby, and lift areas, as well as the good food and serene ambiance in our restaurant and bar. We appreciate your feedback regarding the size of our swimming pool. We apologize for any inconvenience caused by the crowds and suggest considering an early morning swim for a more serene experience. Your comments are valuable to us as we strive to improve our guests' overall experience. We hope to welcome you back for another pleasant stay. Best Regards, John SURENDRANATH General Manager Grand Mercure Mysore

Pleasant Stay

Customer review rating 5.0/5

Giriraj S. Families - Confirmed reviews ALL

It was a pleasant experience and stay for us . we loved it

Dear Mr Giriraj, We are delighted to hear that you had a pleasant stay with us at Grand Mercure Mysore. Your kind words are truly appreciated. We look forward to welcoming you back soon. Best Regards, John SURENDRANATH General Manager Grand Mercure Mysore

Centraly Located and Well apointed

Customer review rating 4.5/5

M G. Friends - Confirmed reviews ALL

We had a very good Check in experience with the Front desk staff being extremely proactive . The rooms were very well apointed with all creature comforts being top class. The room service to was good. We did not opt for the breakfast option.

Dear Mr. G., Thank you for taking time out to review us and we are delighted to read your wonderful feedback. Set amidst the cultural capital of Karnataka, Grand Mercure Mysore has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city. We are so grateful for your appreciation of the staff and facilities and I am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property. We look forward to welcoming you back again soon. Best Regards, John SURENDRANATH General Manager Grand Mercure Mysore

House skipping room net and clean

TripAdvisor rating 5.0/5

Wanderer31868769274 TripAdvisor review

House skipping room net and clean from very good everything house skipping room cleaning is good 2 days family stay exclint room cleaning name rani good 😊.......................................................................

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Other web-users rate our hotel

  • 842 reviews 9.2/10 Location
  • 2,023 reviews 7.4/10 Room
  • 3,228 reviews 8.4/10 Service
  • 38 reviews 9/10 WiFi
  • 1,082 reviews 7.4/10 Cleanliness
  • 768 reviews 7.6/10 Breakfast
  • 677 reviews 7.5/10 Amenities
  • 664 reviews 8.8/10 Vibe

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