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Grand Mercure Mysore 5 stars

Customer review rating 4.5/5 1,828 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Mysore
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+ 22 Services
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Hotel extras

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • MassagePaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road
Nelson Mandela Circle
Karnataka
570021
mysuru
india

Tel: +918214021212

Fax: (+91)8214021250

Check-in from 14h00

Check out up to 11h00

  • KSTRC BUS DEPOT : 

  • By plane

    KEMPEGOWDA INTL APT At 190km / 118 miles - Shuttle paying

  • By plane

    MYSORE AIRPORT At 13km / 8 miles - Shuttle paying

  • By train

    MYSORE JUNCTION At 2km / 1 miles

GPS :12.330195, 76.64506

Our accommodation(s)

Grand Mercure Mysore offers a total of 146 spacious rooms featuring numerous value add-ons like balconies in a few rooms, mini-bar, free Wi-Fi, Flat Screen LED TV, tea-coffee makers and round the clock room service. What's more? Maintain a balanced lifestyle while at the hotel with an intense work out session at our state-of-the-art fitness centre, followed by a relaxing spa therapy or a dip in the pool.

Deluxe Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM WITH QUEEN SIZE BED

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

BY THE BLUE

Type of cuisine: Regional

If the prospect of a finger-licking-good North Indian meal gets you all excited, visit our rooftop resto-bar. The menu, handcrafted specially by our chefs for our discerning guests, uses fresh ingredients, meats and choicest of condiments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA UPPU

Type of cuisine: International

Step into La Uppu, our all-day dining 140 sitter restaurant to appreciate a soul-soul-satisfying meal. The a' la carte menu has the delectable local delicacies and an eclectic mix of the finest global cuisine.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SILK BAR

Non contractual photo

How about a sundowner or two to ring in a relaxed evening? Head to the plush Silk Bar and choose from an eclectic collection of single malts, cocktails, mocktails, spirits and wines. The Silk Bar, located at the lobby level, can accommodate 18 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 200 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Grand Mercure Mysore

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,828 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,706 reviews

Great Hotel but OK Experience this instance was very average

TripAdvisor rating 4.5/5

RohanJ52 28/10/2020 TripAdvisor review

Overall good, however felt that the reservation team should have proactively informed us on limited availability of facilities during pandemic. Initially the room allocated to us was stinking of cigarette smoke but the staff was kind enough to change to a better room - Just that we had to wait for a good 30 mins. This was my forth visit to this hotel and i rate this particular experience the least.

Good stay

Customer review rating 4.5/5

Nandakishor Families - 21/10/2020 Confirmed reviews ALL

It was nice experience, it was quite and clean. Have seen the room was sealed after sanitized.

Dear Nandakishor, It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Grand Mercure Mysore. We have shared the feedback with the team which will definitely motivate him to continue providing exemplary services. At Grand Mercure Mysore we strive to turn the precious moments that each guest spends with us as a memory they will cherish for a lifetime. Your feedback gives us an assurance that we were able to create a memorable experience. We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. Thank you for kind words of appreciation once again and we look forward to welcoming you back again soon. Best Regards & Stay Safe, Sunaina Sharma Manerker General Manager Grand Mercure Mysore

Best stay

Customer review rating 4.5/5

Anusriti J. Families - 17/03/2020 Confirmed reviews ALL

Its was an amazing stay. It was my parents 25th anniversary and they made it so special bu decorating the room and arranging for a surprise cake. It was amazing. Rooms are very clean.Thanks to Prerana she made sure that our stay was comfortable. Food was good. Nice breakfast spread. Would love to come back soon

Dear Ms. J., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I am glad that we could help make your parents's anniversary special.I will share your comments regarding the service, staff and food with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker, General Manager

Great Stay

Customer review rating 4.5/5

Amit D. Families - 14/03/2020 Confirmed reviews ALL

Loved the stay at Grand Mercure. Everything that was in offer by my travel partner was already in place and there was no second guessing.

Dear Amit D., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Great place!

Customer review rating 4.5/5

Dee P. Friends - 12/03/2020 Confirmed reviews ALL

The hotel is wonderful. The location is good. The food in the restaurants is amazing. THE STAFF ARE FANTASTIC. A special thank you to Sanjana! She is a credit to your business.

Dear Deborah P., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Memorable stay

Customer review rating 4.5/5

Rajeshkumar P. Families - 09/03/2020 Confirmed reviews ALL

Overall a memorable and happy one. One point if you wish to consider - please place an ashtray at the designated smoking area as people (including me) tend to dirty the area throwing cigarette sticks. No other point of concern. Although it was a short visit, we enjoyed the stay.

Dear Rajeshkumar P., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Waste of money

Customer review rating 4.5/5

Anonymous Families - 03/03/2020 Confirmed reviews ALL

Rooms are small food is not good

Dear Sathya B., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Bad experience

Customer review rating 4.5/5

Anonymous Families - 03/03/2020 Confirmed reviews ALL

Firstly room are not worth for money paid breakfast is not satisfied improve in all

Dear Karthik C., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Excellent Hospitality

Customer review rating 4.5/5

Venkat R. A. Friends - 03/03/2020 Confirmed reviews ALL

We liked the ambiance of the hotel and the hospitality of the staff. the room was well decored and neat and clean. Service was good. Overall, our experience was too good during our stay in the hotel.

Dear Venkat Rao A., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Good stay

Customer review rating 4.5/5

Roger Couples - 18/02/2020 Confirmed reviews ALL

Comfortable hotel. Staff great, food very good. Room good, bathroom functional but getting close to refresh time.

Dear Roger C., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Excellent Hospitality

Customer review rating 4.5/5

Joy G. Families - 17/02/2020 Confirmed reviews ALL

Though I have left my review on Google, I would like to my gratitude to your staff and shout for Sanjana in particular who greeted my family and took care of all the needs at ease. This is what we call, Top of the line experience... Thank you. On the other hand Mussadiq was equally efficient and assisted well. All in All , Fabulous experience at Grand Mercure and we will be coming back for more. Cheers!!

Dear Joy G., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

1 and 2 nights in Grand Mercure Mysore

Customer review rating 4.5/5

Roland Friends - 15/02/2020 Confirmed reviews ALL

We have had a perfect stay in this hotel. Staff was very friendly expecially Pawan who served us several times during breakfast. The hotel had given us an upgrade to the suite wich was very comfortable as well.

Dear Roland V., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Felt like royalty...except did not have to dress up!

Customer review rating 4.5/5

Lew T. Friends - 10/02/2020 Confirmed reviews ALL

As above

Dear Lewis John T., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Good stay

Customer review rating 4.5/5

Mrs L. D. Couples - 02/02/2020 Confirmed reviews ALL

Thanks so much for the lovely team in ur hotel that made us feel special n loved, the warmth ambeience ,food n Service was amazing , a special thanks to Sanjana n all those at the reception who took extra care to make us feel special,thankyou a must stay,.

Dear d. D., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Well located

Customer review rating 4.5/5

Jesny Families - 01/02/2020 Confirmed reviews ALL

The rooms are overly priced. It is not worth the rate.

Dear Jesny E., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concern. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Outstanding Stay

Customer review rating 4.5/5

Suresh S. Solo - 30/01/2020 Confirmed reviews ALL

Spent 4 nights at the Grand Mercure while attending a wedding celebration. Fantastic service throughout with very attentive staff. Nadeem the Duty Manager and Mithun in the resturant went out of their way to make sure my stay was fabulous. The vada selection and the Mysore Dosa were very special highlights in terms of the quality of cuisine. Will be back!

Dear Suresh S., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Comfortable stay

Customer review rating 4.5/5

Eswari P. Couples - 29/01/2020 Confirmed reviews ALL

Upkeep and maintenance to improve a lot. The worn out and dirty floor carpets looks very ugly. We got goodies for Republic day But was not handles with gloves and was open. The apple in room was stale.

Dear Ms. Eswari P., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Expected Luxurious Room

Customer review rating 4.5/5

Narendran Business - 29/01/2020 Confirmed reviews ALL

Room was not spacious as expected. Was lesser than the 3 star hotel

Dear Mr. Narendran, Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Sharma Manerker General Manager

Great staff

Customer review rating 4.5/5

Dr A. P. Families - 28/01/2020 Confirmed reviews ALL

All the staff, at all different lications are great, well trained and serve with smile and affaction.

Dear Arunkumar P., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Comfortable stay nice staff

Customer review rating 4.5/5

Arpita Families - 28/01/2020 Confirmed reviews ALL

It was my parents anniversary. We got our rooms upgraded and they also arranged a small cake. The food was super delicious with varied choices in the menu. Must compliment the staff as well. We were well taken care of.

Dear Arpita B., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Sharma Manerker General Manager

Our most recent 20 reviews

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