Mercure Madiun 4 stars

Customer review rating (ALL Rating) 4.7/5 208 reviews

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Jl H Agus Salim No 50, Madiun, 63129 MADIUN, Indonesia

Description

Hotel extras

  • Ballroom with videotron and natural light to host large events for up to 714 guests

  • Centrally located, surrounded by shopping and business hubs, and government districts

  • Dedicated kids' club and facilities conveniently located beside the pool

  • Refresh in the infinity pool where the water seamlessly meets the horizon

Our accommodation(s)

Hotel location

Mercure Madiun

Jl H Agus Salim No 50, Madiun
63129 MADIUN
Indonesia

GPS:-7.63165, 111.51693

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

DJAWARA

Indulge in an epicurean selection of international and local dishes, while savouring a unique gastronomical experience with our creative cocktails, mocktails at Djawara restaurant and bar. Whether you prefer a buffet or à la carte menu, each dish is craft

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  208 reviews

Customer review rating 5.0/5

Alfanuradi R. Families - Confirmed reviews ALL

Nice hotel with a nice environment

Customer review rating 4.5/5

Bambang E. H. Families - Confirmed reviews ALL

Good

Customer review rating 3.0/5

Devara A. Families - Confirmed reviews ALL

Hotel is well located near Alun-Alun Madiun and other attractions. The carpet was nice, clean, and the room was soundproof. The guest was provided with welcoming drink and snack. However, it was quite unfortunate that it lacks power outlet and the existing ones were already worn out and loosen up. The exhaust in the bathroom was not functioning. I hope that the amount of chlorine in the pool can be reduced since there’s many children swimming. Also, please add washing room near the pool. I would love if there’s a roof from the parking lot and entrance gate to the lobby/lift for the pedestrian since it was raining and I was damped because of the lack of it

Dear Devara A., Warm greeting from Mercure Madiun. Thank you very much for your detailed and constructive review. We are delighted to hear that you enjoyed our location, as well as the cleanliness, and the welcome drink and snack provided upon your arrival. At the same time, we sincerely apologize for the inconveniences you experienced. Your feedback regarding the power outlets, bathroom exhaust, and pool chlorine level has been well noted and shared with the respective teams for immediate improvement. We also appreciate your suggestion about adding a covered walkway from the parking area to the lobby, which is very valuable for enhancing guest comfort during rainy weather. Kindly allow us to inform you that a bathroom facility is actually available in the area around the pool. Our team will ensure that the signage and information are made clearer so it can be easily located by our guests. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Tania General Manager

Customer review rating 3.5/5

Galia E. F. P. Business - Confirmed reviews ALL

Breakfast area feels so crowded, temperature was very hot and stuffy until air condotioning was turned on, food OK

Dear Devara Adhika, Warm greeting from Mercure Madiun. Thank you very much for your detailed and constructive review. We are delighted to hear that you enjoyed our location, as well as the cleanliness, and the welcome drink and snack provided upon your arrival. At the same time, we sincerely apologize for the inconveniences you experienced. Your feedback regarding the power outlets, bathroom exhaust, and pool chlorine level has been well noted and shared with the respective teams for immediate improvement. We also appreciate your suggestion about adding a covered walkway from the parking area to the lobby, which is very valuable for enhancing guest comfort during rainy weather. Kindly allow us to inform you that a bathroom facility is actually available in the area around the pool. Our team will ensure that the signage and information are made clearer so it can be easily located by our guests. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Tania General Manager

Customer review rating 4.5/5

Salfitrie R. M. Families - Confirmed reviews ALL

For a first-timer, not bad at all

Other web-users rate our hotel

  • 77 reviews 9.6/10 Location
  • 284 reviews 9.1/10 Room
  • 359 reviews 9.4/10 Service
  • 263 reviews 9.4/10 Food
  • 189 reviews 9.7/10 Cleanliness
  • 179 reviews 9.7/10 Vibe
  • 150 reviews 9.1/10 Amenities
  • 121 reviews 9.1/10 Breakfast

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