Mercure Kathmandu Sukedhara Heights 5 stars

Customer review rating (ALL Rating) 4.8/5 78 reviews

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Description

Hotel extras

  • Located in the heart of the city and 20 mins drive from Tribhuvan International Airport.

  • 15 Mins away from UNESCO World Heritage Site BoudhanathStupa & 20 mins away from Pashupatinath

  • Distinctive and spacious Ball rooms

  • Unwind by the outdoor infinity pool and get fit at the fitness centre.

  • Offers five dining options.

Our accommodation(s)

Hotel location

Mercure Kathmandu Sukedhara Heights

WARD NO 4, SUKEDHARA HEIGHTS, METROPOLITAN CITY
44600 KATHMANDU
Nepal

GPS:27.72781, 85.3455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  78 reviews

Customer review rating 3.5/5

Akhilesh M. Families - Confirmed reviews ALL

Booked two rooms , couldn’t get connecting rooms however they were adjacent rooms. Not much of a view nor was I offered any upgrade options upon check in (I’m an Accor Gold member) Unfortunately the shower cubicle had a problem where the excess water overflows into the bathroom. Personally, I wasn’t very impressed with the quality of the room, bed was hard , space was tight. I’ll probably go for other 5 star properties in Kathmandu next time as the neighbourhood was very boring as well. Staff was very friendly and always helpful. Special mention to Roshan (F&B) who was quite helpful during our stay.

Dear Guests, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Kathmandu Sukedhara Heights. We appreciate your positive remarks about our friendly staff, especially Roshan, and we are glad to hear that you found them helpful during your visit. We apologize for the inconvenience you experienced with the room arrangements. While we strive to accommodate our guests' preferences, availability can sometimes limit our options. We also regret to hear about the issues with the shower cubicle and the comfort of the bed. Your comments regarding the room quality have been duly noted, as we continually aim to enhance our guests' experiences. We value your loyalty as an Accor Gold member and hope to have the opportunity to better serve you in the future. Best regards, Mercure Kathmandu Sukedhara Heights

Customer review rating 5.0/5

Ravinder R. P. Friends - Confirmed reviews ALL

tomer service was good. The breakfast spread was wonderful

Dear Guests, Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our customer service and the breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Mercure Kathmandu Sukedhara Heights

Customer review rating 4.5/5

Prabal S. Families - Confirmed reviews ALL

Services were excellent and breakfast too

Customer review rating 5.0/5

Marco G. Business - Confirmed reviews ALL

The Mercure Kathmadu hotel is a top class location for service and food. The staff is exceptional. Aran and Phurpa provided a top calss service during meals. anticipating all our needs. The baker, Salina, is extremely talented, her cakes were soft and moist and her cheesecake was to die for, the perfect balance of flavours and texture a world class experience Finally the views from the rooftop bar and pool are breathtaking on a clear day

Customer review rating 5.0/5

Gaurav G. Couples - Confirmed reviews ALL

Staffs are full on full on hospitality and hotel is Very clean with fabulous breakfast buffet.

Dear Guests, Thank you for your kind words about our team and the cleanliness of our hotel. We are delighted to hear that you enjoyed our breakfast buffet and found our staff to be energetic and hospitable. Your feedback is greatly appreciated. Warm regards, Mercure Kathmandu Sukedhara Heights

Other web-users rate our hotel

  • 36 reviews 8.1/10 Location
  • 67 reviews 8.8/10 Room
  • 138 reviews 9.7/10 Service
  • 5 reviews 9.3/10 WiFi
  • 84 reviews 9.4/10 Food
  • 62 reviews 10/10 Vibe
  • 27 reviews 9.5/10 Breakfast
  • 23 reviews 9.5/10 Cleanliness

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