Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Jackson Lim Duty Manager

Cher Client, Bienvenue au Pullman ! Nous vous remercions sincèrement d’avoir pris le temps de partager votre aimable commentaire concernant votre récent séjour parmi nous. Vos paroles attentionnées sont une véritable source d’encouragement pour toute notre équipe et nous motivent à continuer d’offrir les plus hauts standards d’hospitalité. Nous sommes ravis d’apprendre que vous avez passé un séjour agréable et satisfaisant. Veiller à ce que chacun de nos clients se sente chaleureusement accueilli et parfaitement pris en charge demeure toujours notre plus grande priorité. Soyez assuré que nous continuerons à nous efforcer de créer des expériences mémorables et raffinées pour vous ainsi que pour tous nos futurs clients, avec le même niveau d’attention et de dévouement. Encore une fois, nous vous remercions sincèrement pour votre généreux commentaire et espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Cordialement, Eileen Kim Front Office Duty Manager

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Ted Sin Front Office Duty Manager

친애하는 고객님께, Welcome to Pullman, 안녕하십니까? 소중한 시간을 내어 저희 호텔에 대한 따뜻한 후기를 남겨주셔서 진심으로 감사드립니다. 고객님의 소중한 한 말씀 한 말씀이 저희에게는 큰 격려이자 앞으로 나아갈 수 있는 원동력이 됩니다. 투숙하시는 동안 전반적으로 만족스러운 시간을 보내셨다는 말씀에 저희 모든 팀원들은 깊은 감사의 마음을 전하며, 앞으로도 고객님의 기대에 부응하는 서비스를 지속적으로 제공할 수 있도록 최선을 다하겠습니다. 말씀주신 조식업장에서의 아쉬웠던 부분 관련하여 내부적으로 재점검 실시 하겠습니다. 앞으로도 고객님의 기억에 남을 수 있는 편안하고 품격 있는 경험을 선사해드릴 수 있도록 늘 섬세한 시선으로 고객 한 분 한 분을 모시겠습니다. 다시 한 번 소중한 후기 남겨주셔서 감사드리며, 가까운 시일 내에 고객님을 다시 뵐 수 있기를 진심으로 고대하겠습니다. 감사합니다. 객실부 당직지배인 신종현 배상

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Zuri Lee Duty Manager

Dear Valued Guest, Welcome to Pullman! Thank you sincerely for taking the time to share your kind review of your recent stay with us. Your thoughtful words are a true encouragement to our entire team and serve as a strong motivation for us to continue delivering the highest standards of hospitality. We are truly delighted to know that you had an overall pleasant and satisfying experience during your stay. It is always our utmost priority to ensure that every guest feels genuinely welcomed and cared for throughout their time with us. Please rest assured that we will continue striving to create memorable and refined experiences for you and all our future guests, with the same level of attentiveness and dedication. Once again, thank you for your generous feedback. We sincerely look forward to welcoming you back in the near future. Warm regards, Hayden Kim - Duty manager Rooms Division