Swissôtel Marianske Lazne 5 stars

Dear Mrs. M., Thank you for sharing your feedback and for your positive comments regarding your room, services, and breakfast. We are sorry to hear that the dinner experience did not meet your expectations, particularly the salads and desserts. Your comments are very valuable to us and will be shared with our culinary team for review and improvement. Kind regards, Swissôtel Team Swissôtel

Dear Mr. D., Thank you for your wonderful review and kind words about our hotel, spa, cuisine, and staff. We also appreciate your constructive feedback regarding the arrival experience and lunch options, which we will take into consideration. We truly value your feedback and look forward to welcoming you again soon. Kind regards, Swissotel team

Thank you for your valuable feedback. We appreciate your suggestion regarding fresh milk in the room and will gladly pass it on internally. We are very pleased to hear that you enjoyed your stay and found our staff helpful. We hope to welcome you again soon. Kind regards, Swissotel team

Dear guest, Thank you very much for taking the time to share such detailed feedback about your stay with us. We are truly delighted to hear that you enjoyed the design of our new hotel, the atmosphere, our wellness treatments, and the Saturday evening DJ experience. It is wonderful to know that you appreciated the attention to detail and the overall ambiance of the property. At the same time, we sincerely appreciate your constructive comments. As a newly opened hotel, feedback like yours is extremely valuable to us and helps us continue improving both our facilities and service standards. We are sorry for the inconveniences you experienced regarding housekeeping details, signage, and the lack of information provided during your late-night check-in. Please rest assured that your comments have been shared with the relevant departments. Regarding the wellness area, we also appreciate your observations and suggestions. We are especially happy to hear that you loved our cosmetics. Unfortunately, the products are not available for purchase and are not produced in small retail sizes due to sustainability reasons and our effort to reduce unnecessary packaging waste. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to Swissôtel Mariánské Lázně in the future. Kind regards, in the future. Kind regards, Klara Swissôtel Mariánské Lázně

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Swissotel team