Grand Mercure Agra 5 stars

Customer review rating (ALL Rating) 4.5/5 284 reviews

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Description

Hotel extras

  • Rooms overlooking the Taj Mahal

  • Roof top offers Swimming pool and a Restaurant with the view of Taj Mahal

  • Bello Italiano - The only Italian restaurant in town

  • 3 well equipped banquet spaces to cater to 50 to 500 people

  • Lattice - the all day dining restaurant features buffet and Ala Carte menu

Our accommodation(s)

Hotel location

Grand Mercure Agra

Fatehabad Road
282001 AGRA
India

GPS:27.15748, 78.05081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  284 reviews

Customer review rating 5.0/5

Mayank M. Families - Confirmed reviews ALL

Very comfortable & wonderful experience

Dear Mr. M., Thank you for sharing your wonderful feedback. We are delighted to know that you had a very comfortable and wonderful experience with us and that you enjoyed all aspects of your stay, including arrival, accommodation, cleanliness, breakfast, WiFi, and our team’s service. Your kind words and perfect ratings truly motivate our entire team to continue delivering exceptional hospitality. We look forward to welcoming you back again soon. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Ashwani J. Families - Confirmed reviews ALL

Very near to Taj. Good quality food Nd comfortable room.

Dear Mr. J., Greetings from Grand Mercure Agra! Thank you for your wonderful feedback and for awarding us a perfect score. We are delighted to know that you had a comfortable stay and enjoyed our convenient location near the Taj Mahal, along with the quality of food and comfort of your room. Your kind words truly motivate our team to continue delivering exceptional experiences to our guests. We look forward to welcoming you and your family back for another memorable stay. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 4.0/5

Vishrut S. S. Couples - Confirmed reviews ALL

The staff was very efficient and helpful, specially at the front office. All were polite. There was some confusion at breakfast where they handed me, a platinum member, the bill for breakfast without really asking first or confirming when I entered. Breakfast is free for platinum members, but even if they thought I was not, it would have been better to ask when I gave my room number to enter, rather than hand me a bill at the end.

Dear Mr. S., Greetings from Grand Mercure Agra! Thank you for sharing your detailed feedback and for your continued loyalty as a valued ALL Platinum member. We are delighted to know that you appreciated our location and found our team, especially at the Front Office, efficient and polite. At the same time, we sincerely regret the inconvenience caused during your breakfast experience. Please accept our apologies for the oversight. This is certainly not the experience we aim to deliver, and your feedback has been shared with the concerned team to ensure better communication and checks moving forward. We also take note of your comments regarding Wi-Fi speed and will work towards improving the same. Thank you once again for your valuable feedback. We truly look forward to welcoming you back and providing you with a seamless experience on your next visit. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 4.5/5

Mohammad M. M. Families - Confirmed reviews ALL

Nice hotel with amazing staff to help guests.

Dear Mr. M., Greetings from Grand Mercure Agra! Thank you for sharing your wonderful feedback and for rating us so highly. We are delighted to know that you had a great stay and appreciated our team’s service, accommodation, and breakfast offerings. It is especially rewarding to receive your kind words as a valued ALL Gold member. We also sincerely appreciate your valuable suggestion regarding the use of more sustainable alternatives to plastic amenities. Please be assured that we are continuously working towards enhancing our eco-friendly practices, and your feedback will certainly be taken into consideration. It was a pleasure having you and your family, and we truly look forward to welcoming you back for another memorable stay. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 4.5/5

Garvit R. Couples - Confirmed reviews ALL

The place was spotless and staff was extremely accommodating.We had an excellent time.The restaurant lattice located on the ground floor had exceptional food Chef Rajneesh and serving staff Abhay and Saurabh were attentive and great to talk to. Breakfast buffet spread was very good and had tons of options specially in South Indian cuisine.

Dear Mr. R., Thank you for taking the time to share your detailed feedback. We are delighted to know that you had an excellent stay and enjoyed our spotless property, attentive staff, and the delicious offerings at Lattice. Your kind mentions of Chef Rajneesh, Abhay, Saurabh, and Baljinder will be shared with them—they will be thrilled to hear your appreciation. We also value your observations regarding the ALL App pricing and will review this for better clarity. Your positive comments about our breakfast spread, South Indian cuisine, and sustainable initiatives mean a lot to us. We look forward to welcoming you back to Grand Mercure Agra for another memorable experience. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Other web-users rate our hotel

  • 533 reviews 9.4/10 Location
  • 997 reviews 8.5/10 Room
  • 1,511 reviews 8.9/10 Service
  • 19 reviews 7.5/10 WiFi
  • 482 reviews 8.4/10 Cleanliness
  • 362 reviews 8.8/10 Breakfast
  • 206 reviews 8.2/10 Value

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