Grand Mercure Agra 5 stars

Customer review rating (ALL Rating) 4.6/5 363 reviews

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Description

Hotel extras

  • Rooms overlooking the Taj Mahal

  • Roof top offers Swimming pool and a Restaurant with the view of Taj Mahal

  • Bello Italiano - The only Italian restaurant in town

  • 3 well equipped banquet spaces to cater to 50 to 500 people

  • Lattice - the all day dining restaurant features buffet and Ala Carte menu

Our accommodation(s)

Hotel location

Grand Mercure Agra

Fatehabad Road
282001 AGRA
India

GPS:27.15748, 78.05081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  363 reviews

Customer review rating 5.0/5

Manisha S. Solo - Confirmed reviews ALL

Every day useful aminety, cleanliness, their hospitality, the staff....amazingly beautiful....I enjoyed the stay....and recommend it the people to go and experience them selves....god bless keep it up♥️

Dear Ms. S., Thank you for your wonderful feedback and for awarding us a perfect score. We are truly delighted to know that you enjoyed your stay and appreciated our amenities, cleanliness, hospitality, and the warmth of our team. Your kind words describing the experience as "amazingly beautiful" mean a great deal to all of us. It is especially rewarding to know that you enjoyed our dinner offerings and recognized our sustainability initiatives, including our efforts toward local and seasonal products and reducing single-use plastics. Thank you for your heartfelt recommendation and blessings. Your appreciation inspires us to continue creating memorable experiences for our guests. We look forward to welcoming you back to Grand Mercure Agra for another exceptional stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Ankit K. Families - Confirmed reviews ALL

We asked for some special arrangement at hotel for my parent’s anniversary and they did that, it was really nice of them

Dear Mr. K., Thank you for your perfect rating and for choosing Grand Mercure Agra. We are delighted to know that you had an excellent stay with us and that the special anniversary arrangement for your parents made the occasion memorable. It is always our pleasure to create such meaningful experiences for our guests and their families. Your appreciation for our team, services, and overall hospitality is truly encouraging, and it will be shared with everyone involved. We look forward to welcoming you and your family back for many more special moments in the future. Warm regards, Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

R A. Business - Confirmed reviews ALL

Last time I had few comments on the hospitality, they worked really well and I could see the changes this time.

Dear Mr. A., Thank you for your perfect rating and for choosing Grand Mercure Agra. We are truly delighted to know that you noticed the improvements in our hospitality since your last visit. Your appreciation means a great deal to our team, as it reflects our continuous efforts to enhance guest experience and service standards. We are pleased that you had a comfortable stay and enjoyed our services across all touchpoints, including breakfast, cleanliness, and Wi-Fi. It was a pleasure having you again, and we look forward to welcoming you back for another improved and memorable stay. Warm regards, Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Chamara R. Families - Confirmed reviews ALL

Spacious rooms and good service. All the staff members have been kind and attentive. Especially Sohail FO, Santhosh F&B and Santhosh KIT.

Dear Mr. R., Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you enjoyed our spacious rooms, attentive service, and warm hospitality. Your special appreciation for Sohail from Front Office, Santosh from F&B, and Santosh from the Kitchen has been shared with them and will certainly motivate our team. We also appreciate your feedback regarding the Wi-Fi speed and will work towards enhancing this aspect of the guest experience. It was a pleasure having you and your family, and we look forward to welcoming you back to Grand Mercure Agra soon. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Prashant S. Families - Confirmed reviews ALL

overall very nice stay and nice food and service. Chef Santosh and team and Restaurant manager Santosh ji also supported and served well. Very nice experience for the kids.staff is very supportive(Mr Sohail from Front Desk) to my family in the whole stay.

Dear Mr. S., Thank you for choosing Grand Mercure Agra for your family trip and for sharing your wonderful feedback. We are delighted to know that you had a very nice stay and enjoyed our food and service. Your appreciation for Chef Santosh, Santosh and Sohail means a lot to us. We are especially pleased that your children had a memorable experience and that our team could make your family feel comfortable throughout your stay. We also appreciate your recognition of our sustainability initiatives and are glad that our efforts towards reducing plastic usage resonated with you. It was a pleasure having you and your family, and we look forward to welcoming you back to Grand Mercure Agra for another memorable stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Other web-users rate our hotel

  • 578 reviews 9.5/10 Location
  • 1,037 reviews 8.7/10 Room
  • 1,619 reviews 9/10 Service
  • 20 reviews 7.3/10 WiFi
  • 504 reviews 8.7/10 Cleanliness
  • 401 reviews 8.7/10 Breakfast
  • 236 reviews 8.2/10 Value

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