Grand Mercure Agra 5 stars

Customer review rating (ALL Rating) 4.6/5 354 reviews

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Description

Hotel extras

  • Rooms overlooking the Taj Mahal

  • Roof top offers Swimming pool and a Restaurant with the view of Taj Mahal

  • Bello Italiano - The only Italian restaurant in town

  • 3 well equipped banquet spaces to cater to 50 to 500 people

  • Lattice - the all day dining restaurant features buffet and Ala Carte menu

Our accommodation(s)

Hotel location

Grand Mercure Agra

Fatehabad Road
282001 AGRA
India

GPS:27.15748, 78.05081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  354 reviews

Customer review rating 4.5/5

Taran V. Families - Confirmed reviews ALL

Courteous n friendly staff, excellent hospitality and good food. Really appreciate Chefs interaction for feedback.

Dear Mr. V., Thank you for taking the time to share your wonderful feedback following your recent family stay with us at Grand Mercure Agra. We are delighted to know that you appreciated our courteous and friendly team, excellent hospitality, and the quality of food served during your stay. Your kind words about Chef's interaction and efforts to personally seek feedback are truly encouraging and will be shared with the entire culinary team. We are especially pleased to learn that Sohail was able to understand your requirements and offer a suitable package, and that Sneha made your booking experience smooth and pleasant. Recognition such as yours motivates our team to continue delivering memorable guest experiences. Thank you once again for your generous recommendation and appreciation. We look forward to welcoming you and your family back to Grand Mercure Agra for another enjoyable stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Shaun K. Families - Confirmed reviews ALL

Excellent staff and great food. Hotel was amazing and a special thank you to Baljinder she is a star her customer services is impeccable. Great stay you proved that great hotels do exist

Dear Mr. K., Thank you for your wonderful feedback and for rating us 100/100. We are truly delighted to know that you had such an enjoyable stay and considered us the best hotel in Agra. Your appreciation for our team, food, and overall experience means a great deal to us. A special thank you for recognizing Baljinder, Sohail, Beetu, and the rest of our team. We will be delighted to share your kind words with them, as they will be encouraged to know they made your stay memorable. We sincerely appreciate your recommendation and look forward to welcoming you and your family back to Grand Mercure Agra soon. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Douglas M. Solo - Confirmed reviews ALL

Everyone was very helpful and proactive to a solo traveller, even to the extent of findind me a quieter table at meal times.

Dear Mr. M., Thank you for your wonderful review and for rating us 100/100. We are delighted to know that you felt well looked after during your stay. It is especially rewarding to hear that our team's attentiveness and proactive service made your experience comfortable and enjoyable as a solo traveller. We also appreciate your kind words regarding our sustainability initiatives and your support for our efforts to reduce plastic usage. Thank you once again for your feedback and recommendation. We look forward to welcoming you back to Grand Mercure Agra on your next visit. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Shubham G. Solo - Confirmed reviews ALL

Superb stay at there

Dear Mr. G., Thank you for sharing your wonderful feedback. We are delighted to know that you had a superb stay with us and that you were fully satisfied with all aspects of your experience, including arrival, accommodation, cleanliness, food & beverage, in-room dining, and our team’s service. Your perfect ratings and kind words are truly motivating for the entire team. We sincerely appreciate your recognition and support, and we look forward to welcoming you back to Grand Mercure Agra for another memorable stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Customer review rating 5.0/5

Rajesh V. Families - Confirmed reviews ALL

We had a wonderful stay at Grand Mercure Agra with our family and thoroughly enjoyed every aspect of our visit. From the moment we arrived, the hospitality was exceptional. The staff was extremely humble, courteous, and attentive, making us feel welcome throughout our stay. A special mention goes to Chef Satish and Janvi at the reception, who took outstanding care of us. They were always attentive to our needs and continuously checked in to ensure that we were comfortable and had everything we required. Their warmth, professionalism, and dedication truly enhanced our experience. The cleanliness of the hotel was top-notch, and the overall ambiance was excellent. Our check-in experience was smooth and pleasant, and we were delighted when the hotel upgraded our rooms. As an added bonus, one of our rooms offered a beautiful view of the Taj Mahal, which made our stay even more memorable. The breakfast spread was extensive, delicious, and catered to a variety of tastes. Every meal was enjoyable, and the quality of food was excellent. Overall, we had a fantastic experience at Grand Mercure Agra and would highly recommend it to anyone visiting Agra. We look forward to staying here again whenever we visit the city in the future.

Dear Mr. V., Thank you for sharing your wonderful feedback and for taking the time to complete the survey. We are delighted to know that you and your family had a memorable stay with us and enjoyed our hospitality, cleanliness, breakfast spread, and overall hotel experience. Your kind appreciation for Chef Satish and Janvi is truly valued, and we will be sure to share your compliments with them, along with the rest of our breakfast team. It is especially rewarding to hear that the room upgrade and the Taj Mahal view added to your experience. Your recommendation means a great deal to us. We sincerely thank you for your support and look forward to welcoming you and your family back to Grand Mercure Agra for another memorable stay. Best Regards Vivek Mahajan General Manager Grand Mercure Agra

Other web-users rate our hotel

  • 578 reviews 9.5/10 Location
  • 1,037 reviews 8.7/10 Room
  • 1,619 reviews 9/10 Service
  • 20 reviews 7.3/10 WiFi
  • 504 reviews 8.7/10 Cleanliness
  • 401 reviews 8.7/10 Breakfast
  • 236 reviews 8.2/10 Value

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