Grand Mercure Agra 5 stars

Customer review rating (ALL Rating) 4.3/5 83 reviews

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Description

Hotel extras

  • Rooms overlooking the Taj Mahal

  • Roof top offers Swimming pool and a Restaurant with the view of Taj Mahal

  • Bello Italiano - The only Italian restaurant in town

  • 3 well equipped banquet spaces to cater to 50 to 500 people

  • Lattice - the all day dining restaurant features buffet and Ala Carte menu

Our accommodation(s)

Hotel location

Grand Mercure Agra

Fatehabad Road
282001 AGRA
India

GPS:27.15748, 78.05081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  83 reviews

Great Hospitality

Customer review rating 5.0/5

Siddharth S. Couples - Confirmed reviews ALL

Staff was extremely nice

Dear Mr. S., I on behalf of the entire team of Grand Mercure Agra would like to thank you for taking the time and sharing your wonderful review of the hotel. It is a pleasure to know that you had a memorable stay with us and our services exceeded your expectation. The entire team looks forward to welcoming you back to Grand Mercure Agra to create another memorable experience for you. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Great hotel

Customer review rating 4.5/5

Pulkit G. Families - Confirmed reviews ALL

Great hotel and good food.

Dear Mr. G., I on behalf of the entire team of Grand Mercure Agra would like to thank you for taking the time and sharing your wonderful review of the hotel. It is a pleasure to know that you had a memorable stay with us and our services exceeded your expectation. The entire team looks forward to welcoming you back to Grand Mercure Agra to create another memorable experience for you. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Near to Taj and have excellent Hall for Party

Customer review rating 4.0/5

Anurag A. Business - Confirmed reviews ALL

Good Experience, Supportive Staff, Good Service.

Dear Mr. A., I on behalf of the entire team of Grand Mercure Agra would like to thank you for taking the time and sharing your wonderful review of the hotel. It is a pleasure to know that you had a memorable stay with us and our services exceeded your expectation. We have noted your concern for increasing the amenities. The entire team looks forward to welcoming you back to Grand Mercure Agra to create another memorable experience for you. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Nothing like 5star hotel

Customer review rating 1.0/5

Parvinder S. Families - Confirmed reviews ALL

this side ambassador Dr Parvinder I made my booking with my family at grand Mercure hotel Agra No one put any fruit plates in room or welcome flowers 7 October Afternoon when I am checking in at the hotel ask front Desk You have the lounge room Or where can sit in the evening time for Happy Hour as I am Dimond member He say sir happy hour 6to 8 you can sit in ground floor or first Floor Or R floor so surprise there is no happy hour Even I have ask them glass of beer staff refused Even I say Redeem my Voucher I never come to this property in future And tell all my colleagues all around the world Not recommending this propertyWarmest regards, Ambassador Dr. Parvinder, a highly esteemed and distinguished representative of the World Peace Institute, serving with dedication and vision at the prestigious

Dear Dr. Parvinder, I want to extend my sincerest apologies for the experience you encountered during your stay at Grand Mercure Agra. It is truly regrettable that we fell short of your expectations regarding service, especially as a valued Diamond member. This is not reflective of the standards we strive to uphold. Your feedback is important to us, and I assure you that we will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention. We appreciate your understanding and hope you might consider giving us another chance in the future. Warm regards, Vivek Mahajan General Manager Grand Mercure Agra

Good stay

Customer review rating 4.5/5

Ankita Families - Confirmed reviews ALL

it was very confirmable stay. Thank you

Dear Ms. Ankita, I on behalf of the entire team of Grand Mercure Agra would like to thank you for taking the time and sharing your wonderful review of the hotel. It is a pleasure to know that you had a memorable stay with us and our services exceeded your expectation. The entire team looks forward to welcoming you back to Grand Mercure Agra to create another memorable experience for you. Best Regards, Vivek Mahajan General Manager Grand Mercure Agra

Other web-users rate our hotel

  • 222 reviews 9.4/10 Location
  • 516 reviews 8.2/10 Room
  • 662 reviews 8.6/10 Service
  • 12 reviews 7.1/10 WiFi
  • 220 reviews 8.4/10 Cleanliness
  • 168 reviews 9.1/10 Breakfast
  • 104 reviews 7.6/10 Value

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