Mövenpick Kigali 5 stars

Customer review rating (ALL Rating) 4.6/5 97 reviews

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Description

Hotel extras

  • Stylish rooms and suites with sweeping Kigali city views for business or family stays.

  • Flexible meeting spaces and co-working zones in a prime, well-connected city location.

  • All-day dining, a poolside bar, kids' club, fitness centre, padel court, and a heated pool.

  • Close to Kigali Convention Centre, Kigali Golf Resort, BK Arena, and major embassies.

  • Renowned Mövenpick hospitality with our signature daily Chocolate Hour experience.

Our accommodation(s)

Book this hotel
Room 1

Enjoy a comfortable Standard Room with two single beds, Smart TV, high-speed Wi-Fi, rainfall shower, work desk, minibar, in-room safe, and coffee/tea station.

Max. number of persons
2
Area
From 26 / 279 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 2 pers. max
  • 26 / 279 sq ft

Enjoy a larger Superior Room with a king-size bed, Smart TV, high-speed Wi-Fi, rainfall shower, work desk, minibar, in-room safe, and coffee/tea station, offering added space and comfort.

Max. number of persons
2
Area
From 30 / 322 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Enjoy our spacious, well-appointed Deluxe Room, featuring a king-size bed, complimentary Wi-Fi, an in-room safe, and convenient coffee and tea-making facilities.

Max. number of persons
2
Area
From 33 / 355 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Suite

Presidential Suite, 1 King Bed

Non contractual photo

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Hotel location

Mövenpick Kigali

KG 7 Ave, Boulevard de l'Umuganda, Kacyiru
0000 KIGALI
Rwanda

GPS:-1.94622, 30.09217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • KGL Additional charge
  • KIGALI INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 124 rooms
  • 2 rooms for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Porter

  • Porter

Catering

One Restaurant

3 Bars

Breakfast

  • Buffet

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Tennis

  • On site

Volleyball

  • On site

Tennis

  • Nearby

Volleyball

  • Nearby
  • On site
  • Outdoor parking
  • Public

Well-lit parking

Parking information

  • On site
  • Indoor parking
  • Private

Public outdoor parking

Parking information

  • On site

RAAVA RESTAURANT

A vibrant all-day dining venue offering international and local dishes, buffet and à la carte options, with indoor and terrace seating for over guests. Ideal for breakfast, business lunch, and family dinners

Cooking style
Bar & Grill
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

A vibrant all-day dining venue offering international and local dishes, buffet and à la carte options, with indoor and terrace seating for over guests. Ideal for breakfast, business lunch, and family dinners

Elephant Bar

Elephant Bar is a stylish lounge serving cocktails, classic spirits, and cigars in an ambient, contemporary setting. Great for networking or unwinding.

Bar Type
BAR

Elephant Bar is a stylish lounge serving cocktails, classic spirits, and cigars in an ambient, contemporary setting. Great for networking or unwinding.

Flamingo Cabana

Flamingo Cabana offers a refreshing retreat for health-conscious travelers and leisure seekers. Featuring freshly pressed juices, wellness smoothies, and light snacks using locally sourced ingredients, it's the perfect daytime escape under Kigali's sun.

Bar Type
POOL BAR

Flamingo Cabana offers a refreshing retreat for health-conscious travelers and leisure seekers. Featuring freshly pressed juices, wellness smoothies, and light snacks using locally sourced ingredients, it's the perfect daytime escape under Kigali's sun.

Outdoor temperature-controlled pool surrounded by lush gardens, with sun loungers, parasols, and a kids’ section. Flemengo Cabana Bar offers refreshing drinks and light bites in a serene urban resort atmosphere.

Modern fitness center equipped with TechnoGym cardio and strength machines, free weights, and a stretching zone. Open 24/7 with personal training on request, towels, water station, and changing facilities for a comfortable workout experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  97 reviews

Customer review rating 4.5/5

Biyateanga O. Y. Friends - Confirmed reviews ALL

Dear Mr. Biyateanga, Thank you for your feedback. We are delighted that you had a relaxing stay and enjoyed our team and facilities. We appreciate your suggestions regarding menu options and food variety and will take them into consideration. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Ugo O. E. Friends - Confirmed reviews ALL

Dear Mr. Ugo, Thank you for your kind feedback. We are delighted that you enjoyed your stay. We also appreciate your comment regarding the room water allocation and will take it into consideration as we continue to improve our guest experience. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Moses N. A. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Francisca D. M. Families - Confirmed reviews ALL

Dear Francisca, Thank you for your feedback. We're glad you enjoyed the food, pool area, and housekeeping. We sincerely apologize for the poor experience at check-out and the inconvenience caused by the service you received at reception. Your comments have been shared with the team for improvement. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Abdel K. T. Business - Confirmed reviews ALL

Dear Mr. Biyateanga, Thank you for your feedback. We are delighted that you had a relaxing stay and enjoyed our team and facilities. We appreciate your suggestions regarding menu options and food variety and will take them into consideration. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Ugo O. E. Friends - Confirmed reviews ALL

My name is Ugo Had a lovely 4 day stay at Movenpick Kigali. The staff are top notch courteous however firm about there rules. The hotel is extremely clean However the daily room water rations are minimal

Dear Mr. Ugo, Thank you for your kind feedback. We are delighted that you enjoyed your stay. We also appreciate your comment regarding the room water allocation and will take it into consideration as we continue to improve our guest experience. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Moses N. A. Friends - Confirmed reviews ALL

My stay was wonderful. The hotel is strategically located with amazing staff. Generally, the Hotel is neat and very welcoming. I will definitely come back again and again

Customer review rating 3.0/5

Francisca D. M. Families - Confirmed reviews ALL

Good food, pool area Great, housekeeping excellent but the reception soaks

Dear Francisca, Thank you for your feedback. We're glad you enjoyed the food, pool area, and housekeeping. We sincerely apologize for the poor experience at check-out and the inconvenience caused by the service you received at reception. Your comments have been shared with the team for improvement. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Abdel K. T. Business - Confirmed reviews ALL

EXCELLENT EXPERIENCE - PROFESSIONAL STAFF

Customer review rating 4.5/5

Olivier S. G. Solo - Confirmed reviews ALL

I arrived beyond exhausted, and this stay turned out to be exactly the respite I needed. Calm, comfortable, and a genuine escape from the summer sun with genuine AC. The food was consistently amazing (Breakfast or Pool Bar/Restaurant) and the service attentive without being too intrusive. Between the shaded Pool Bar/Restaurant and the pool itself, the property manages to feel like an urban resort rather than a business hotel, like a small slice of paradise within the city. My only reservation is the spa: I have seen that it is present. I could not access it during my stay, so I cannot say whether it is fully operational yet. If it is running, this comes close to complete. Recommended.

Dear Olivier, Thank you for your wonderful review. We are delighted that you found our hotel to be a relaxing escape and enjoyed the pool area, dining, and attentive service. We would like to clarify that we do not currently have a spa on the property. We are sorry for any confusion regarding this and appreciate you bringing it to our attention. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Papa A. S. Business - Confirmed reviews ALL

It was excellent.

Customer review rating 4.5/5

A. A. Families - Confirmed reviews ALL

We had an amazing stay! The hotel was beautiful, the room was comfortable, and the staff were very friendly and welcoming. We truly enjoyed the family-friendly atmosphere and everything the hotel had to offer.

Dear A., Thank you for your wonderful feedback! We’re delighted that you and your family enjoyed your stay. We sincerely apologize for the early morning maintenance noise and appreciate your understanding. We look forward to welcoming you back soon! Sincerely, Media UMULISA General Manager

Customer review rating 1.0/5

Zunzu R. M. Business - Confirmed reviews ALL

Housekeeping could have done a better job. Room itself was clean, but towels were unsanitary so as dirty carpet. Breakfast was good. I’ll give the hotel another try during my 29th visit to Kigali. Yvan, Josephine, Princesse and Emmanuel were amazing. They deserve a recognition and praise.

Dear R., Thank you for your honest feedback and for recognizing Yvan, Josephine, Princesse, and Emmanuel. We sincerely apologize for the housekeeping issues you experienced and will address them with our team. We truly appreciate your continued trust and look forward to making your next stay a much better one. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

O. O. K. Business - Confirmed reviews ALL

Nice hotel and management. Special thanks to Manager Savaş

Dear Mr. K., Thank you for your wonderful feedback. We’re delighted you had a comfortable stay and appreciated our hotel and management. We truly appreciate your kind words about Savaş and look forward to welcoming you back to Mövenpick Kigali. Sincerely, Media UMULISA General Manager

Customer review rating 2.0/5

T. D. T. L. Business - Confirmed reviews ALL

Read the above please.

Dear T., Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast selection and fresh juice and will certainly take them into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back and provide an even better experience. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very clean and nice staff

Dear Joanne, Thank you for your wonderful feedback! We’re delighted you enjoyed the cleanliness, our friendly team, breakfast, and our sustainability initiatives. Your kind words mean a lot to us, and we look forward to welcoming you back to Mövenpick Kigali. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Jamie W. Couples - Confirmed reviews ALL

I stayed at the hotel for about a week last month and then I stayed there about the same amount of time in May. I really like everything about the hotel. The location, the food, the gym facilities, the Padel Court, the buffet, the view Siff you faced the pool and the weekend vibe with the locals.

Dear Jamie, Thank you for your wonderful feedback and for choosing Mövenpick Kigali for your stays. We’re delighted you enjoyed our location, food, facilities, pool views, and vibrant weekend atmosphere. We also appreciate your feedback on the indoor bar menu, which we will take into consideration as we continue to improve. We look forward to welcoming you back soon! Sincerely, General Manager Mövenpick Kigali

Customer review rating 5.0/5

Egbe G. Business - Confirmed reviews ALL

I enjoyed everything moment,I will sure check in again.

Dear Mr. G., Thank you for your excellent review. We are delighted that you enjoyed every moment of your stay and appreciated our services. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.0/5

Lewis C. Friends - Confirmed reviews ALL

The Movenpick was well located, well maintained and a comfortable stay. The breakfast was great and the staff were very hospitable. A few areas for improvement: food was good value but drinks were somewhat overpriced, the pool was not as clean as it could have been, one morning I was woken up by someone accessing my room but they then walked away - I’m not sure who this was, the security check every time you arrive and leave was a little onerous.

Dear C., Thank you for your feedback. We're delighted to hear you enjoyed our location, breakfast, and the hospitality of our team. We also appreciate your comments regarding the beverage pricing, pool cleanliness, room access, and security procedures. Please be assured that your feedback, including your observations on beverage pricing, will be reviewed by the relevant team as we continually strive to enhance our guest experience. We hope to welcome you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Hoi T. L. Couples - Confirmed reviews ALL

I had a great stay with Movenpick Kigali. They have the best service, environment, and facilities with a reasonable price.

Dear Hoi T. L., Thank you for your wonderful review! We're delighted to hear you enjoyed our service, facilities, and your room upgrade. We also appreciate your feedback regarding the bar area and will take it into consideration. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Joel E. W. Friends - Confirmed reviews ALL

It was overall seamless form checkin to checkout times

Dear Joel, Thank you for your excellent feedback! We're delighted you had a seamless stay from check-in to check-out. We appreciate your kind words and recognition of Mohamed. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Dirk T. Business - Confirmed reviews ALL

The Kigali Movenpick Hotel staff was truly exceptional in their service, their helpfulness and their attention to details, making the visit easy and hassle-free. Individually, the staff were authentic.

Dear Mr. T., Thank you for your wonderful feedback. We are delighted that our team's service, authenticity, and attention to detail made your stay exceptional. Special thanks for recognizing Carine Kayonga for her outstanding support. We also appreciate your valuable comments on sustainability and look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.0/5

Nelson K. L. Solo - Confirmed reviews ALL

Recetion excellent, housekeeping very good, restaurants very good [more health varietes required on breakfast]

Dear Mr. L., Thank you for sharing your feedback. We are pleased to know you enjoyed our location, beautiful environment, pool, and the service from our teams. We appreciate your special mention of Nandini and will gladly share your kind words with her. We have noted your comments regarding the gym facilities and breakfast variety as we continue improving our guest experience. We look forward to welcoming you back to Mövenpick Kigali. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Christopher T. Couples - Confirmed reviews ALL

We are visiting from Australia and riding bicycles across Africa. Great customer service, rooms were quiet, clean and very comfortable. Great gym and pool. Food was outstanding. The coffee shop produced great coffee and had bread and bakery items to a high French standard. We had great service from Jean in the bar, he dealt with my wife’s serious food allergies by liaising with the restaurant and taking care of us each night as we ate dinner. He was professional and with a good sense of humour, he really made our stay so great.

Dear Christopher, Thank you for your wonderful feedback! We’re delighted you enjoyed your stay and that Jean and our team made your experience special. We look forward to welcoming you back on your next visit to Kigali. Wishing you a safe and amazing journey across Africa! Sincerely, Media UMULISA General Manager

Other web-users rate our hotel

  • 24 reviews 10/10 Location
  • 52 reviews 8.1/10 Room
  • 107 reviews 8.6/10 Service
  • 38 reviews 9.8/10 Vibe
  • 19 reviews 8/10 Breakfast
  • 17 reviews 7.5/10 Cleanliness

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