Pullman Nairobi Upper Hill 5 étoiles

Note Avis clients (Note ALL) 4.6/5 883 avis

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Description

Les plus de l'hôtel

  • Situation idéale : Avec un emplacement stratégique, en plein coeur de Nairobi

  • Des expériences culinaires d'exception avec une variété de plats élaborés par notre chef.

  • Installations de pointe pour les réunions et les événements. Salle de sport et piscine

  • Notre hôtel est certifié Safe Hotels : réservez en toute sérénité.

  • Certifié EDGE : 20 % plus économe en énergie et en eau

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Pullman Nairobi Upper Hill

Kenya Road Upper Hill, Nairobi Kenya, P O Box 25574
00100 NAIROBI
Kenya

GPS:-1.3005, 36.8152

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

BARAKA RESTAURANT

Bienvenue au Dispatch Grill, havre culinaire pour amateurs de viande. Notre spécialité : les pièces de bœuf premium, cuisinées à la perfection. Entrecôte ou filet, chaque plat est cuit avec passion et savoir-faire.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  883 avis

Note Avis clients 4.5/5

Richard M. Professionnel - Avis confirmés ALL

Dear Richard, Thank you so much for taking the time to share such thoughtful feedback about your stay with us. We're delighted to hear that you appreciated the quality of our welcome throughout your journey, from the parking area to reception and beyond, as well as the variety offered on our breakfast menu. We also appreciate your understanding regarding the brief elevator issue, and we're glad it didn't significantly impact your stay. Please know that we take such matters seriously and continuously work to ensure our facilities run smoothly for our guests. We're delighted that you found our hotel truly clean, and we're especially touched by your kind words about our team. Though you may not recall their names, please be assured we will share your lovely feedback with all our staff, it will be a wonderful source of motivation for them. Thank you as well for your encouraging words. We are committed to continuing on this path and consistently improving the experience we offer our guests. Thank you once again for your wonderful review. We look forward to welcoming you back for another pleasant stay. Kind Regards, Ken Musili, General Manager.

Note Avis clients 5.0/5

Noe S. M. M. En famille - Avis confirmés ALL

Dear Noe S., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and appreciated our modern design, well-maintained facilities, and the warm and professional service provided by our team. We are pleased that our hotel was a comfortable stopover after your safari before continuing your journey to Mombasa. We also appreciate your feedback regarding your ALL Platinum benefits. We sincerely apologise that you were not offered a welcome amenity or room upgrade during your stay. We understand the importance of these benefits and will review our processes with the team to ensure they are consistently communicated and delivered to all our loyal members. We truly appreciate your loyalty as a Platinum member and look forward to welcoming you back for an even more enjoyable stay in the future. Kind Regards, Ken Musili, General Manager.

Note Avis clients 4.5/5

Salma B. Professionnel - Avis confirmés ALL

Dear Salma, Thank you for sharing your detailed and thoughtful feedback with us. We are delighted to know that you appreciated the warmth and professionalism of our team, the excellent cleanliness of your room, our dining experience, and the attentive service provided throughout your stay. Your kind recognition of Virginie from our restaurant team is greatly appreciated and will be shared with her. We are also pleased that our sustainability initiatives, such as the use of reusable glass bottles and paper takeaway bags, contributed positively to your experience. Please accept our sincere apologies for the confusion regarding the dinner payment. We understand the inconvenience this caused and will review our internal communication and coordination processes to avoid similar situations in the future. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing another exceptional experience Kind Regards, Ken Musili, General Manager.

Note Avis clients 4.5/5

Virginie N. Professionnel - Avis confirmés ALL

Dear Virginie, Thank you for sharing your kind feedback with us. We are delighted to hear that you appreciated the warm welcome from our team and that you found your stay comfortable. It is wonderful to know that you had a very good experience overall. We also appreciate your valuable suggestion regarding the provision of complimentary toothbrushes and toothpaste. We always welcome guest feedback, as it helps us continually enhance the experience we provide. While dental kits are currently available upon request, we appreciate your recommendation to have them placed in all guest rooms. We will certainly share your suggestion with the relevant team for consideration as we review opportunities to further improve our amenities. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable experience in the near future. Kind Regards, Ken Musili, General Manager.

Note Avis clients 5.0/5

Axel B. Professionnel - Avis confirmés ALL

Dear Axel, Thank you for your kind review following your stay at Pullman Nairobi Upper Hill. We are delighted to know that you had a very pleasant experience with us and that the warmth and professionalism of our team contributed positively to your stay. It is especially rewarding to receive your recognition of our room service team, and we will be pleased to share your compliments with them. Your feedback is greatly appreciated and serves as wonderful encouragement to our staff as they strive to deliver exceptional hospitality. We look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Ken Musili, General Manager.

D'autres internautes évaluent notre hôtel

  • 106 avis 9.5/10 Site
  • 241 avis 8.5/10 Chambre
  • 592 avis 9.2/10 Service
  • 6 avis 5.6/10 Internet
  • 266 avis 8.6/10 Repas
  • 155 avis 9.7/10 Ambiance
  • 84 avis 9.1/10 Propreté
  • 57 avis 8.1/10 Petit déjeuner

Dispensé par Trustyou

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