Mövenpick Samarkand 5 stars

Name: Mövenpick Samarkand | Hotels in Uzbekistan | AccorHotels - ALL
Address: Shohruh Mirzo, 53, SAMARKAND, 140100, UZ
Telephone: +998557030808
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 282 reviews

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Shohruh Mirzo, 53, 140100 SAMARKAND, Uzbekistan

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Mövenpick Samarkand

Movenpick Samarkand Hotel locates in the heart of Samarkand, close to sights, mosques, mausoleums and the city business center. This Silk Road oasis is ideal for business trips and leisure. Registan Square, Gur-Emir Mausoleum, Bibi Khanum Mosque and El Merosi Theatre are all on the hotel doorstep. With a garden view and an outdoor veranda, our restaurant Atrium serves European and Uzbek dishes.

Stylish rooms with modern bathrooms, WIFI, flat-screen TVs and tea/coffee making facilities. There are also indoor and outdoor pools and a gym so you can continue your exercise. Six spacious meeting rooms are ideal for any event. We also offer multimedia equipment and free on-site parking. The hotel is located close to the city center, the guests do not have to travel far.

Movenpick Samarkand Hotel is located in the heart of the ancient city of Samarkand. University Boulevard is famous for its infrastructure and location in the city center. All the main attractions of the city are 5-10 minutes away from the hotel

"In case if you are looking for new gastronomic experiences, try unique local Uzbek meals in the Chatqal restaurant. Enjoy a comfortable stay, relax in the spa, and use our premium services in Movenpick Samarkand."
Natalia Grineva , Hotel General Manager

Camille HONETTE, Hotel Management

Hotel extras

Downtown location in Samarkand
Proximity to historical attractions: Registan Square, Gur-Emir Mausoleum
Six spacious meeting rooms for all kinds of events
The Caramelle Restaurant with 60 seats welcomes guests in the hotel lobby.
Indoor and outdoor swimming pools and gym

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Standard room with 2 single beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Standard Room with 1 Double Bed for Disabled Guests

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Suite with 1 double bed and living room

2 pers. max
53 m² / 570 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Family Two-Bedroom Suite - 2 Double Beds

4 pers. max
55 m² / 592 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Apartment

Apartment with 1 double and 2 single beds and living room

4 pers. max
116 m² / 1248 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s)
Views: City View

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Hotel location

Mövenpick Samarkand

Shohruh Mirzo, 53
140100 SAMARKAND
Uzbekistan

GPS:39.6506, 66.963491

+998 55 703 08 08

+998 55 703 09 09

Biological faculty garden

Botanical gardens

Bio faculty's zoo-museum

Museums

University boulevard

National park

Shopping mall "Makon"

Shopping centre/mall

"Sirius" restaurant

Restaurant and cafe district

Shopping mall "M. Baraka"

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

RESTAURANT

In our restaurant you can taste delicious dishes of European, Turkish and Uzbek traditional cuisine at its best. Enjoy the spacious atmosphere of the restaurant while tasting the best local products.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 220 m² / 2368 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 6

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 282 reviews

Chun T. J. Solo - 5/31/2026 Confirmed reviews ALL

Staff are generally lack of training, cold and I am generally dissapointed with my stay with Mövenpick Samarkand but it is still slightly better (in term of services) compared to Mövenpick Old Town Tashkent. I am utterly dissapointed with the whole staying experience in Tashkent. Back to Samarkand, location is quite good with walkable distance to some attractions in old town area. Facilities are old and sound proof is horrible. Can easily hear coughing sound of your neighbour or toilet flushing. Staff are unsure of the benefits for Accor+ explorer benefits etc just to name a few. Every request for questions were treated as an inconvenience & nuisance. Mövenpick would probably a brand I will avoid in central Asia in future. Thank you!

Keith R. Couples - 5/15/2026 Confirmed reviews ALL

The customer service in this hotel was terrible. From the moment we arrived, things were not good. Firstly they insisted in us paying for the stay in full otherwise they couldn't check us in. We wanted to use a specific credit card which had very low FX fees, but we couldn't use it until the following day, due to suspected fraud on the card. I explained this and told them they could use another card as guarantee until the next day but they refused. We had to use the other cc and were charged €40 in fees for using it. I complained about this the next day to the reception staff and asked them to compensate me. they said they'd discuss with the manager and come back to me. We had to chase them multiple times only to be told on the 3rd day that the manager was "off" for the weekend, so there was nothing they could do. I said this was unacceptable and wanted to speak to someone senior. The receptionist, Alexsandra, said there was noone senior working. Unbelievable. In adding to that our air conditioning was not working and we had to call them to the room 3 times to fix it. The communication was terrible. The fridge also did not work the while time we were there. When I complained again on check out, we were treated with indifference and as an annoyance by Alexandra. She only apologised when I told her, "you have even said sorry" . I demanded she give extra points to my card to somewhat compensate...which she did eventually. This is not the level of customer service ive ever experienced at an Accor hotel before...even at much cheaper hotels like Ibis. I would not recommend this hotel to anyone staying in Samarkand

Dear Keith, Thank you for taking the time to share your feedback regarding your recent stay. Please kindly note that international bank commissions and foreign exchange fees are determined solely by the issuing bank and payment provider. Unfortunately, the hotel is not able to influence or compensate such external banking charges. As per hotel policy, payment authorization or full payment may be required upon arrival to guarantee the reservation and additional services during the stay. We also appreciate your comments regarding the room facilities and service communication. Your feedback has been shared with the relevant departments for internal review. Thank you once again for your feedback, and we wish you all the best in your future travels. Sincerely, Timur Mirbabaev Front Office Manager

Aamir E. Business - 5/10/2026 Confirmed reviews ALL

Average experience. Hotel is located in a nice leafy neighbourhood and close to tourist attractions. Service was lacking. While staff was always polite, most of my basic requests were ignored. I had twice asked for extra hangers and extra water and no one responded. Sheets were not changed for a whole week. There was no option to “place a card”. Twice I had to call for house keeping as the room had not been tidied up by afternoon. Payment was taken upfront for the room even though I suggested I was happy to leave a credit card on file as I intended to use laundry and room service. Upon check out some meals were bundled together and some items were missing completely. Room itself was large and comfortable and so was the bathroom.

Dear Aamir E., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate your kind comments about our location and the comfort of the room and bathroom. At the same time, we are concerned to learn that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused regarding housekeeping follow-up, delayed responses to your requests, and the inconsistencies you experienced during your stay. Your comments have been carefully shared with the relevant departments for immediate review and further improvement, as delivering attentive and efficient service remains one of our highest priorities. We also appreciate your remarks regarding the billing process and service arrangements, as they help us better evaluate our guest experience and operational procedures. Thank you once again for your valuable feedback. We sincerely hope to have another opportunity to welcome you back to Mövenpick Samarkand and provide you with a much more seamless experience in the future. Kind Regards, Timur Mirbabaev Front Office Manager

Nan H. Families - 5/6/2026 Confirmed reviews ALL

Dear Nan H., Thank you very much for sharing your detailed feedback and for rating us so highly. We are delighted to know that you enjoyed our location, indoor and outdoor pools, breakfast experience, and the friendliness of our team. It is especially rewarding to hear that our staff made a positive impression during your stay. At the same time, we truly appreciate your constructive comments regarding the room size, minibar refrigerator. Please rest assured that your feedback has been shared with the relevant teams for further review and improvement. Thank you once again for choosing Mövenpick Samarkand. We sincerely hope to welcome you and your family back again in the near future. Kind Regards, Timur Mirbabaev Front Office Manager

Christopher T. Families - 4/24/2026 Confirmed reviews ALL

Dear Mr. T., Thank you very much for taking the time to share your feedback with us. We are truly pleased to know that you enjoyed your stay, especially the room upgrade and the friendliness of our team. Your kind words mean a lot to us. We are also glad to hear that you enjoyed our samsa 😊 At the same time, we sincerely appreciate your constructive comments regarding the breakfast and dinner menu, as well as the sauna temperature. Please rest assured that your feedback has been shared with the relevant departments for further review and improvement. We are continuously working on enhancing our food offerings, and your suggestion is highly valuable for us. It would be our pleasure to welcome you back to Mövenpick Samarkand and provide you with an even better experience. Kind Regards, Timur Mirbabaev Front Office Manager

Web-users rating

Other web-users rate our hotel

327 reviews 9.6/10 Location
399 reviews 6.9/10 Room
377 reviews 7.4/10 Service
6 reviews 9.4/10 WiFi
221 reviews 8.5/10 Breakfast
205 reviews 6/10 Comfort
133 reviews 6.5/10 Cleanliness
106 reviews 6.2/10 Pool

21 reviews 9.5/10 Location
40 reviews 6.1/10 Room
35 reviews 7.7/10 Service
26 reviews 8.7/10 Breakfast
18 reviews 6.4/10 Cleanliness
16 reviews 5.5/10 Comfort
11 reviews 7.1/10 Food
11 reviews 6.4/10 Pool

21 reviews 9.6/10 Location
33 reviews 6.3/10 Room
29 reviews 6.8/10 Service
15 reviews 5.9/10 Comfort
14 reviews 7.9/10 Breakfast
13 reviews 7.7/10 Amenities
9 reviews 6.5/10 Cleanliness
7 reviews 6.7/10 Value

8 reviews 9.7/10 Location
8 reviews 6.5/10 Room
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11 reviews 9.6/10 Location
12 reviews 6.5/10 Room
16 reviews 7.5/10 Service
8 reviews 7.6/10 Amenities
6 reviews 6.2/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mövenpick Samarkand, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mövenpick Samarkand regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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