Mövenpick Samarkand 5 stars

Customer review rating (ALL Rating) 4.2/5 115 reviews

Best price
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Mövenpick Samarkand - Image 1
Mövenpick Samarkand - Image 2
Mövenpick Samarkand - Image 3
Mövenpick Samarkand - Image 4
, 140100 SAMARKAND, Uzbekistan

Description

Hotel extras

  • Downtown location in Samarkand

  • Proximity to historical attractions: Registan Square, Gur-Emir Mausoleum

  • Four spacious meeting rooms for all kinds of events

  • The Atrium Restaurant with 60 seats welcomes guests in the hotel lobby.

  • Indoor and outdoor swimming pools and gym

Our accommodation(s)

Hotel location

Mövenpick Samarkand

140100 SAMARKAND
Uzbekistan

GPS:39.6506, 66.963491

Telephone
Fax +998 55 703 09 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

In our restaurant you can taste delicious dishes of European, Turkish and Uzbek traditional cuisine at its best. Enjoy the spacious atmosphere of the restaurant while tasting the best local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  115 reviews

Nice hotel ideally located

Customer review rating 4.5/5

Dominique Solo - Confirmed reviews ALL

Nice hotel with small but clean rooms, staff is friendly and there is a decent gym on the lower floor. Late check-out was possible and free of charge

Dear Dominique, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Timur Mirbabaev Front Office Manager

Great location,

Customer review rating 3.5/5

Martin Couples - Confirmed reviews ALL

Great location which we can walk to most the attractions, hotel is big and great smell. Front desk staff was helpful allow us check in early. Nice decor in the room but bed was a bit small. What frustrate me the most is only 2 small bottle water complimentary in the room. When ask for more they are charging you. Never had this happen before no matter I stay at big groups like Hyatt, Marriott or local hotels. Bar charge you 38.5k for a bottle water which you have no other option when you desperately for water, especially in such a dry, sunny city like Samarkan

Dear Chi Fong L., We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work on the quality of the bar service and we hope your next visit will be much more pleasant than the previous one. Sincerely, N. Grineva GM

Poor maintenance

Customer review rating 1.0/5

Alejandro Families - Confirmed reviews ALL

For a 4 star hotel, we were hoping more amenities: really poor gym,no hand lotion, the pool was not clean, there was moho all over it. The room we stayed in (4026), the shower was clot with a lot of hair, the wifi was almost non existent. The room service was really limited, only two options, the only worst hotel I've stayed was in Kiev, Ukraine. The company needs to have cleaner standards.

Dear Alejandro, Thank you for taking the time to tell us about your experience at the Movenpick Samarkand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Movenpick, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mirbabaev Front Office Manager

Outstanding client experience

Customer review rating 5.0/5

Aynaz Business - Confirmed reviews ALL

I want especially to thank the reception manager who was on duty on the days of check in and check out. He provided me with all the information and advice what to do, where and so on. he was extremely kind and supportive. People are the main asset, and you can forget some inconveniences if the person was the right one

Dear Aynaz, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. Thanks for the wonderful words! Our team tries very hard to make every guest feel comfortable and cozy. We are very glad that you enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur Mirbabaev Front Office Manager

Great location, clean rooms and hospitable staff.

Customer review rating 4.0/5

Abbey Friends - Confirmed reviews ALL

This was my first stay in Movenpick. I had always wanted to stop in a Movenpick hotel on my travels but unfortunately most were outside my location. Having good feedback from other Movenpick chain hotels around the world where family and friends had stayed I decided to experience a stay for myself as the location was spot on. The hotel itself is stunning, clean and hospitable staff. The location of the hotel was spot on. Usually 5 star hotels are outside location so this was a bonus. I wasn’t informed on arrival about the facilities the hotel had to offer and the free chocolate hour which Movenpick hotels boast about nor did I see it for myself at any point in the hotel. I did find breakfast underwhelming for Movenpick Samarkand. I expected an egg station where choice of eggs would be prepared as is the case in most 5 star hotels I have stopped in. Fresh pastries were not an option here and choice of juices were not fresh. Hot drinks were served from a machine and only option given was coffee or hot milk. I’m not sure if this is the case for this particular hotel. I ate several times in the hotel restaurant food was good, desserts not so. I expected the finest Swiss desserts but this was not the case. Although I enjoyed my stay at the hotel for me the luxury feel was let down by a good continental breakfast.

Dear Abreen K., We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, N. Grineva GM

Other web-users rate our hotel

  • 139 reviews 9.2/10 Location
  • 184 reviews 7.6/10 Room
  • 177 reviews 7.4/10 Service
  • 5 reviews 8.6/10 WiFi
  • 96 reviews 7.1/10 Breakfast
  • 80 reviews 9.2/10 Vibe
  • 80 reviews 7.1/10 Cleanliness
  • 54 reviews 5.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.