Mövenpick Samarkand 5 stars

Customer review rating (ALL Rating) 4.2/5 117 reviews

Best price
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Mövenpick Samarkand - Image 1
Mövenpick Samarkand - Image 2
Mövenpick Samarkand - Image 3
Mövenpick Samarkand - Image 4
, 140100 SAMARKAND, Uzbekistan

Description

Hotel extras

  • Downtown location in Samarkand

  • Proximity to historical attractions: Registan Square, Gur-Emir Mausoleum

  • Four spacious meeting rooms for all kinds of events

  • The Atrium Restaurant with 60 seats welcomes guests in the hotel lobby.

  • Indoor and outdoor swimming pools and gym

Our accommodation(s)

Hotel location

Mövenpick Samarkand

140100 SAMARKAND
Uzbekistan

GPS:39.6506, 66.963491

Telephone
Fax +998 55 703 09 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

In our restaurant you can taste delicious dishes of European, Turkish and Uzbek traditional cuisine at its best. Enjoy the spacious atmosphere of the restaurant while tasting the best local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  117 reviews

Lack of response

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Please reply my email regarding billing hotel

Dear Yuli Dewi Asima, Thank you for taking the time to tell us about your experience at the Mövenpick Samarkand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As soon as we received your message by email, we responded to it immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mirbabaev Front Office Manager

A haven of comfort and great service

Customer review rating 5.0/5

Julie C. Couples - Confirmed reviews ALL

I have to say the staff on reception were just fantastic - so helpful and went out of their way for us. The hotel stay was so comfortable and we loved the Hamam after a days walking around the sites of Samarkand. The bar area is beautifully decorated and very comfortable.

Dear Julie, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand! Thanks for your feedback! We are proud of our team, which works to ensure that every guest feels comfortable and receives only positive emotions. We really appreciate your feedback and will try to continue to please you with a high level of service. Welcome back! Sincerely, Timur Mirbabaev Front Office Manager

Nice hotel ideally located

Customer review rating 4.5/5

Dominique Solo - Confirmed reviews ALL

Nice hotel with small but clean rooms, staff is friendly and there is a decent gym on the lower floor. Late check-out was possible and free of charge

Dear Dominique, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Timur Mirbabaev Front Office Manager

Great location,

Customer review rating 3.5/5

Martin Couples - Confirmed reviews ALL

Great location which we can walk to most the attractions, hotel is big and great smell. Front desk staff was helpful allow us check in early. Nice decor in the room but bed was a bit small. What frustrate me the most is only 2 small bottle water complimentary in the room. When ask for more they are charging you. Never had this happen before no matter I stay at big groups like Hyatt, Marriott or local hotels. Bar charge you 38.5k for a bottle water which you have no other option when you desperately for water, especially in such a dry, sunny city like Samarkan

Dear Chi Fong L., We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work on the quality of the bar service and we hope your next visit will be much more pleasant than the previous one. Sincerely, N. Grineva GM

Poor maintenance

Customer review rating 1.0/5

Alejandro Families - Confirmed reviews ALL

For a 4 star hotel, we were hoping more amenities: really poor gym,no hand lotion, the pool was not clean, there was moho all over it. The room we stayed in (4026), the shower was clot with a lot of hair, the wifi was almost non existent. The room service was really limited, only two options, the only worst hotel I've stayed was in Kiev, Ukraine. The company needs to have cleaner standards.

Dear Alejandro, Thank you for taking the time to tell us about your experience at the Movenpick Samarkand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Movenpick, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Mirbabaev Front Office Manager

Other web-users rate our hotel

  • 151 reviews 9.3/10 Location
  • 197 reviews 6.9/10 Room
  • 189 reviews 7/10 Service
  • 5 reviews 8.3/10 WiFi
  • 106 reviews 7.1/10 Breakfast
  • 99 reviews 6.6/10 Comfort
  • 85 reviews 6.5/10 Cleanliness
  • 55 reviews 5.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.