Mövenpick Samarkand 5 stars

Name: Mövenpick Samarkand | Hotels in Uzbekistan | AccorHotels - ALL
Address: Shohruh Mirzo, 53, SAMARKAND, 140100, UZ
Telephone: +998557030808
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 276 reviews

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Shohruh Mirzo, 53, 140100 SAMARKAND, Uzbekistan

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Mövenpick Samarkand

Movenpick Samarkand Hotel locates in the heart of Samarkand, close to sights, mosques, mausoleums and the city business center. This Silk Road oasis is ideal for business trips and leisure. Registan Square, Gur-Emir Mausoleum, Bibi Khanum Mosque and El Merosi Theatre are all on the hotel doorstep. With a garden view and an outdoor veranda, our restaurant Atrium serves European and Uzbek dishes.

Stylish rooms with modern bathrooms, WIFI, flat-screen TVs and tea/coffee making facilities. There are also indoor and outdoor pools and a gym so you can continue your exercise. Six spacious meeting rooms are ideal for any event. We also offer multimedia equipment and free on-site parking. The hotel is located close to the city center, the guests do not have to travel far.

Movenpick Samarkand Hotel is located in the heart of the ancient city of Samarkand. University Boulevard is famous for its infrastructure and location in the city center. All the main attractions of the city are 5-10 minutes away from the hotel

"In case if you are looking for new gastronomic experiences, try unique local Uzbek meals in the Chatqal restaurant. Enjoy a comfortable stay, relax in the spa, and use our premium services in Movenpick Samarkand."
Natalia Grineva , Hotel General Manager

Camille HONETTE, Hotel Management

Hotel extras

Downtown location in Samarkand
Proximity to historical attractions: Registan Square, Gur-Emir Mausoleum
Six spacious meeting rooms for all kinds of events
The Caramelle Restaurant with 60 seats welcomes guests in the hotel lobby.
Indoor and outdoor swimming pools and gym

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Standard room with 2 single beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Standard Room with 1 Double Bed for Disabled Guests

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Suite with 1 double bed and living room

2 pers. max
53 m² / 570 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Family Two-Bedroom Suite - 2 Double Beds

4 pers. max
55 m² / 592 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Apartment

Apartment with 1 double and 2 single beds and living room

4 pers. max
116 m² / 1248 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s)
Views: City View

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Hotel location

Mövenpick Samarkand

Shohruh Mirzo, 53
140100 SAMARKAND
Uzbekistan

GPS:39.6506, 66.963491

+998 55 703 08 08

+998 55 703 09 09

Biological faculty garden

Botanical gardens

Bio faculty's zoo-museum

Museums

University boulevard

National park

Shopping mall "Makon"

Shopping centre/mall

"Sirius" restaurant

Restaurant and cafe district

Shopping mall "M. Baraka"

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

RESTAURANT

In our restaurant you can taste delicious dishes of European, Turkish and Uzbek traditional cuisine at its best. Enjoy the spacious atmosphere of the restaurant while tasting the best local products.

LOBBY BAR

Relax in a friendly and cosy atmosphere in our Lobby Bar, where you will be offered a great selection of drinks.

2 pools

The heated indoor pool is 1.4 meters deep and is available for guests to use every day from 8:00- 23: 00.

Fitness center

The fitness room is available for guests from 8:00 to 23:00 everyday.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 220 m² / 2368 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 6

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 276 reviews

Deborah Y. Families - 6/23/2026 Confirmed reviews ALL

Dear Deborah, Thank you for taking the time to share your feedback following your stay at Mövenpick Samarkand. We are delighted to know that you enjoyed our pool area and that our pool team helped make your stay more enjoyable. Your kind words will be shared with the team. We also appreciate your comments regarding the air conditioning in the room. Guest comfort remains one of our top priorities, and your feedback has been noted for further review by the relevant department. Thank you once again for choosing Mövenpick Samarkand. We look forward to welcoming you and your family back on a future visit to Samarkand! Kind Regards, Timur Mirbabaev Front Office Manager

Marc H. Couples - 6/20/2026 Confirmed reviews ALL

Dear Mr. H., Thank you very much for sharing your feedback and for choosing Mövenpick Samarkand. We are delighted to know that you enjoyed our location, service, and breakfast, and that these elements contributed to a memorable stay in Samarkand. Your kind words about our team are especially appreciated and will be shared with them. It was a pleasure welcoming you to our hotel, and we hope to have the opportunity to welcome you back to Mövenpick Samarkand on your next visit to this wonderful city. Kind Regards, Timur Mirbabaev Front Office Manager

Chun T. J. Solo - 5/31/2026 Confirmed reviews ALL

Staff are generally lack of training, cold and I am generally dissapointed with my stay with Mövenpick Samarkand but it is still slightly better (in term of services) compared to Mövenpick Old Town Tashkent. I am utterly dissapointed with the whole staying experience in Tashkent. Back to Samarkand, location is quite good with walkable distance to some attractions in old town area. Facilities are old and sound proof is horrible. Can easily hear coughing sound of your neighbour or toilet flushing. Staff are unsure of the benefits for Accor+ explorer benefits etc just to name a few. Every request for questions were treated as an inconvenience & nuisance. Mövenpick would probably a brand I will avoid in central Asia in future. Thank you!

Dear Chun T. J., Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our location and its proximity to Samarkand’s historical attractions. At the same time, we have carefully noted your observations concerning room comfort, sound insulation, and your experience with our team and loyalty program recognition. Delivering attentive service and ensuring our colleagues are well informed about ALL Accor benefits remain important priorities for us, and your comments have been shared with the relevant departments for review. We value every guest's perspective and thank you for choosing Mövenpick Samarkand during your visit to Uzbekistan. Sincerely, Timur Mirbabaev Front Office Manager

Keith R. Couples - 5/15/2026 Confirmed reviews ALL

The customer service in this hotel was terrible. From the moment we arrived, things were not good. Firstly they insisted in us paying for the stay in full otherwise they couldn't check us in. We wanted to use a specific credit card which had very low FX fees, but we couldn't use it until the following day, due to suspected fraud on the card. I explained this and told them they could use another card as guarantee until the next day but they refused. We had to use the other cc and were charged €40 in fees for using it. I complained about this the next day to the reception staff and asked them to compensate me. they said they'd discuss with the manager and come back to me. We had to chase them multiple times only to be told on the 3rd day that the manager was "off" for the weekend, so there was nothing they could do. I said this was unacceptable and wanted to speak to someone senior. The receptionist, Alexsandra, said there was noone senior working. Unbelievable. In adding to that our air conditioning was not working and we had to call them to the room 3 times to fix it. The communication was terrible. The fridge also did not work the while time we were there. When I complained again on check out, we were treated with indifference and as an annoyance by Alexandra. She only apologised when I told her, "you have even said sorry" . I demanded she give extra points to my card to somewhat compensate...which she did eventually. This is not the level of customer service ive ever experienced at an Accor hotel before...even at much cheaper hotels like Ibis. I would not recommend this hotel to anyone staying in Samarkand

Dear Keith, Thank you for taking the time to share your feedback regarding your recent stay. Please kindly note that international bank commissions and foreign exchange fees are determined solely by the issuing bank and payment provider. Unfortunately, the hotel is not able to influence or compensate such external banking charges. As per hotel policy, payment authorization or full payment may be required upon arrival to guarantee the reservation and additional services during the stay. We also appreciate your comments regarding the room facilities and service communication. Your feedback has been shared with the relevant departments for internal review. Thank you once again for your feedback, and we wish you all the best in your future travels. Sincerely, Timur Mirbabaev Front Office Manager

Aamir E. Business - 5/10/2026 Confirmed reviews ALL

Average experience. Hotel is located in a nice leafy neighbourhood and close to tourist attractions. Service was lacking. While staff was always polite, most of my basic requests were ignored. I had twice asked for extra hangers and extra water and no one responded. Sheets were not changed for a whole week. There was no option to “place a card”. Twice I had to call for house keeping as the room had not been tidied up by afternoon. Payment was taken upfront for the room even though I suggested I was happy to leave a credit card on file as I intended to use laundry and room service. Upon check out some meals were bundled together and some items were missing completely. Room itself was large and comfortable and so was the bathroom.

Dear Aamir E., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate your kind comments about our location and the comfort of the room and bathroom. At the same time, we are concerned to learn that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused regarding housekeeping follow-up, delayed responses to your requests, and the inconsistencies you experienced during your stay. Your comments have been carefully shared with the relevant departments for immediate review and further improvement, as delivering attentive and efficient service remains one of our highest priorities. We also appreciate your remarks regarding the billing process and service arrangements, as they help us better evaluate our guest experience and operational procedures. Thank you once again for your valuable feedback. We sincerely hope to have another opportunity to welcome you back to Mövenpick Samarkand and provide you with a much more seamless experience in the future. Kind Regards, Timur Mirbabaev Front Office Manager

Web-users rating

Other web-users rate our hotel

327 reviews 9.6/10 Location
401 reviews 7.1/10 Room
382 reviews 7.3/10 Service
6 reviews 9.4/10 WiFi
228 reviews 8.4/10 Breakfast
153 reviews 7.5/10 Amenities
133 reviews 6.6/10 Cleanliness
107 reviews 7/10 Pool

21 reviews 9.5/10 Location
40 reviews 6.1/10 Room
33 reviews 7.5/10 Service
26 reviews 8.6/10 Breakfast
17 reviews 6.5/10 Cleanliness
15 reviews 5.7/10 Comfort
11 reviews 7.4/10 Food
10 reviews 7.3/10 Pool

22 reviews 9.6/10 Location
34 reviews 6.3/10 Room
29 reviews 6.7/10 Service
16 reviews 5.9/10 Comfort
15 reviews 7.9/10 Breakfast
9 reviews 6.7/10 Cleanliness
7 reviews 6.6/10 Value

8 reviews 9.7/10 Location
8 reviews 6.7/10 Room
12 reviews 7.5/10 Service
7 reviews 6.2/10 Comfort

9 reviews 9.7/10 Location
11 reviews 6.7/10 Room
14 reviews 7.4/10 Service
6 reviews 7.5/10 Amenities
6 reviews 6.4/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mövenpick Samarkand, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mövenpick Samarkand regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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I can take advantage of the Members' rate
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Mövenpick Samarkand 5 stars

Description

Hotel extras

Our accommodation(s)

Standard Room with 1 double bed

Standard room with 2 single beds

Suite with 1 double bed and living room

Family Two-Bedroom Suite - 2 Double Beds

Apartment with 1 double and 2 single beds and living room

Hotel location

Access and transport

Hotel services

RESTAURANT

LOBBY BAR

Breakfast

2 pools

Fitness center

Spa

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?