Pullman Yantai Center 5 stars

Customer review rating (ALL Rating) 4.5/5 100 reviews

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Pullman Yantai Center - Image 1
Pullman Yantai Center - Image 2
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No 139 Shengli Road, Zhifu District, 264000 YANTAI, China

Description

Hotel extras

  • Located in the downtown area, near by commercial center and ancient city

  • Large window with beautiful urban landscape and sea views

  • Luxury room with modern decoration to satisfy all kinds of guests

  • Spacious pillar-free meeting room with 100 m² LED screen.

  • Three restaurants and lobby bar offering world food and attentive service.

Our accommodation(s)

Hotel location

Pullman Yantai Center

No 139 Shengli Road, Zhifu District
264000 YANTAI
China

GPS:37.535792, 121.396947

Telephone
Fax +86 535 820 8858

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  100 reviews

Customer review rating 4.5/5

David H. Business - Confirmed reviews ALL

Good expernce overall, rooms great, executive lounge superb, the only area for improvement would be to have faster check in. With no-one in the queue ahead, it still took two of us about 20 mins to check in

Customer review rating 1.0/5

Kai E. H. Families - Confirmed reviews ALL

The property itself is ok, good location, decent breakfast, nice views, convenient for tourists and biz travellers alike. But 1) The AC is centrally controlled, ie, you don’t get to set your room temperature. We stayed 2 nights, the temperature was at 28 degree inside, while we were under down quilt. Absolutely atrocious and sweated thru the night. 2) A little bit stingy with members. Like upgrades, perks, benefits are at the bare minimum side. Like 4 apples as the welcome gift, welcome drinks from the bar are soft drinks only, one tier up for plat free upgrades. Nothing wrong with those, but leaving me some bad aftertaste. Overall, will not come back and will not recommend to anyone.

Customer review rating 3.5/5

Fang Y. Z. Couples - Confirmed reviews ALL

The cleaning staff deserve serious commendation. The front desk receptionists need improvement. Both in terms of professionalism and attitude, they should possess the qualities of professional personnel.

Dear Ms.Fang Y. Z., thank you very much for your detailed review! We are delighted that the service provided by our housekeeping staff has received your recognition and praise, and we have shared your positive feedback with the relevant team. At the same time, we sincerely apologize that the professionalism and service attitude of our front desk staff did not meet your expectations and caused you an unpleasant experience.Your feedback is extremely important to us. We will immediately strengthen professional training and service standards for our front desk team to comprehensively improve service quality. We look forward to offering you a more complete and thoughtful stay experience in the near future.Thank you again for your sincere feedback!

Customer review rating 2.5/5

Marie L. M. Couples - Confirmed reviews ALL

The location was excellent but the experience was poor. There was a lot of smoking. The tub drain did not stay plugged. It was not what I expected of a Pullman hotel. The bed was very comfortable.

Dear Marie l. M., Thank you so much for taking the time to share your experience of staying at Hotel Pullman Yantai Center. We sincerely apologize that your stay did not fully meet your expectations. We take the issues you raised very seriously. Regarding the smoking incidents in the hotel, this is indeed a violation of our smoking control regulations. We have immediately notified the Security Department and Housekeeping Department to strengthen patrols in public areas, promptly dissuade any smoking violations, and further improve the placement of smoking control signs to create a fresh and comfortable accommodation environment for all guests. We are truly sorry for the issue that the bathtub drain could not stay plugged properly. This was an oversight in our guest room facilities inspection process. We have immediately arranged for the Engineering Department to conduct a comprehensive inspection and maintenance of the drainage facilities in all guest rooms to prevent such incidents from happening again. We are sincerely pleased to see that you were satisfied with the comfort of the bed. This has always been our original intention—to strive to create a high-quality sleeping experience for our guests. Pullman has always been committed to providing high-quality services and accommodation experiences. We sincerely apologize again for the unpleasant feelings caused by our shortcomings this time. We look forward to having the opportunity to welcome you again and provide you with a perfect stay.

Customer review rating 3.5/5

Byungkyu K. Families - Confirmed reviews ALL

room is Ok. But the breakfast is not good

존경하는 손님께：Mr.Byungkyu K. 안녕하십니까！숙박 경험을 공유해주셔서 진심으로 감사드립니다. 객실에 만족해주셔서 저희로서는 기쁜 일입니다. 아침 식사가 귀하의 기대에 미치지 못한 점, 진심으로 사과드립니다！귀하의 피드백을 즉시 식음료팀에 전달했으며, 현재 아침 식사 메뉴의 다양성, 맛 및 품질을 대대적으로 개선하고 있습니다. 연태 중택 화이 보르만 호텔에 다시 한번 방문해주시어, 저희가 보다 완벽한 서비스를 제공할 기회를 주시기를 기대합니다！ 감사합니다.

Other web-users rate our hotel

  • 2,651 reviews 9.8/10 Location
  • 2,839 reviews 9.3/10 Room
  • 3,540 reviews 9.5/10 Service
  • 19 reviews 9.6/10 WiFi
  • 1,497 reviews 9.2/10 Vibe
  • 1,398 reviews 9/10 Amenities
  • 1,233 reviews 9.7/10 Cleanliness
  • 515 reviews 8.1/10 Breakfast

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