페어몬트 하노이 5성

고객 평점 (ALL 평가) 4.7/5 224 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
페어몬트 하노이 - Image 1
페어몬트 하노이 - Image 2
페어몬트 하노이 - Image 3
페어몬트 하노이 - Image 4
10 Tran Nguyen Han, Hoan Kiem, 100000 하노이, 베트남

호텔설명

호텔 추가 정보

  • 식당, 카페, 문화 유적지까지 도보로 이동 가능한 최적의 입지

  • 8개의 레스토랑 & 바에서 정통 베트남, 일본, 이탈리아 & 세계적인 인기 메뉴를 제공합니다.

  • 평온한 웰니스 산책로와 맞춤형 트리트먼트, 목욕 시설을 갖춘 휴식 공간

  • 3개의 시그니처 볼룸과 고급스러운 공간으로 구성된 그랜드 갈라, 회의, 및 기념 행사에 적합한 공간

  • 현지 특색이 느껴지는 넓은 객실과 스위트룸, 고급스러운 디테일, 페어몬트 골드 전용 혜택

숙박

호텔 위치

페어몬트 하노이

10 Tran Nguyen Han, Hoan Kiem
100000 하노이
베트남

GPS:21.029183, 105.855786

전화
팩스 +840

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  224 리뷰

고객 평점 5.0/5

Suyoung P. 친구 - 전체(All) 통지 확인

신축이라 깔끔하고 위치도 좋고, 식음을 다양하게 즐기지 못한게 아쉬움...다음에 하노이 간다면 또 방문할 의향있음

Dear Ms. P., Thank you for sharing your feedback with Fairmont Hanoi! We’re delighted to know that you appreciated the cleanliness, convenient location, and especially the sauna facilities during your stay. It’s always encouraging to hear that these aspects contributed positively to your experience. It’s wonderful to hear that you would consider visiting us again. We hope you will have more time to enjoy our foods and drinks. We very much look forward to welcoming you back to Fairmont Hanoi for an even better stay next time. Sincerely yours, Phan Thi Phuong Lien Guest Relations Manager

고객 평점 4.0/5

Jaehyun P. 커플 - 전체(All) 통지 확인

조식과 시설면에서는 매우 우수하였으나, 최근 오픈에 따른 룸 내부의 화학적 냄새 심하고 공간 구성면에서는 면적 대비 비효율적인 구조임. 외부 테라스에 방충망 설치도 필요함.

Dear Mr. P., Thank you for sharing your feedback with us following your recent stay at Fairmont Hanoi. We are delighted to hear that you enjoyed our breakfast and facilities, and we truly appreciate your kind remarks in this regard. At the same time, we sincerely apologize for the discomfort caused by the chemical odor in your room. We understand this concern and are actively working on improving air quality to ensure a more comfortable environment for our guests. We also appreciate your observations regarding the room layout and the suggestion to install insect screens on the outdoor terrace. Your feedback is valuable and will be carefully reviewed by our team as we continue to refine both our design and guest experience. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Yours sincerely, Phan Thi Phuong Lien Guest Relations Manager

고객 평점 4.5/5

Jeong H. L. 커플 - 전체(All) 통지 확인

아직 그랜드오픈전이어서, 모든 서비스를 누릴수는 없었지만, 좋은 기억으로 여행을 마무리했습니다.

Dear Ms. L., Thank you very much for sharing your feedback following your recent stay with us. We truly appreciate your understanding that some services were not yet fully available prior to our grand opening. It is wonderful to hear that despite this, you were able to conclude your trip with good memories. We are especially pleased that you were satisfied with the cleanliness of our facilities and the service provided by our team. Your kind words are a great encouragement to us as we continue to refine and enhance our offerings. We sincerely look forward to welcoming you back in the near future, when all of our facilities and services are fully operational, for an even more complete and memorable experience. Yours sincerely, Phan Thi Phuong Lien Guest Relations Manager

고객 평점 5.0/5

Nuri K. 가족 - 전체(All) 통지 확인

룸업그레이드와 룸컨디션 웰컴바우쳐 친절한서비스 수영장 모두 좋었습니다

Dear Mr. K., Thank you so much for taking the time to share with us your satisfactory experience at Fairmont Hanoi! It is much to my delights that you have enjoyed many aspects of your stay with us, from the convenient location and facilities, the pleasant room ambiance, to the friendliness and attentiveness of our team members. We much appreciate your kind feedback and look forward to welcoming you back for another memorable trip in the near future. Yours sincerely, Phan Thi Phuong Lien Guest Relations Manager

고객 평점 2.5/5

Sanghwa L. 1인 - 전체(All) 통지 확인

전반적으로 만족스러웠습니다. 다만, 투숙중 정전이 잠깐 되더니 일부 콘센트가 기능을 하지 않았습니다. 때문에 TV를 이용할 수 없었으며 헤어드라이기도 거울 없이 이용해야 했습니다.

Dear Mr. L., Thank you for taking time to share your feedback with us. We are pleased to know that overall you were satisfied with your stay. At the same time, we sincerely apologize for the inconvenience caused by the brief power outage and the temporary issue with the electrical outlets. We understand how frustrating it must have been to be unable to use the television and to experience inconvenience while using the hairdryer. Please be assured that our Engineering team has reviewed the matter to ensure all systems are functioning properly and to prevent any recurrence. Your comfort and convenience are extremely important to us, and we regret that this incident impacted your experience. We truly appreciate your kind understanding and hope to have the opportunity to welcome you back for a seamless and fully enjoyable stay in the future. Yours sincerely, Jean Francois Brun General Manager

그 외 웹 사용자 평가 등급

  • 58 리뷰 9.1/10 위치
  • 96 리뷰 8.2/10 객실
  • 144 리뷰 9.4/10 서비스
  • 77 리뷰 10/10 분위기
  • 70 리뷰 9.1/10 편의 시설
  • 51 리뷰 8.1/10 레스토랑
  • 48 리뷰 9.4/10 웰니스 센터
  • 35 리뷰 7/10 안락함

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