풀만 하노이 5성

고객 평점 (ALL 평가) 4.4/5 926 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 하노이 - Image 1
풀만 하노이 - Image 2
풀만 하노이 - Image 3
풀만 하노이 - Image 4
40 Cat Linh Str, 입구 61 Giang Vo Str., 10000 하노이, 베트남

호텔설명

호텔 추가 정보

  • 밖으로 나가서 활기차고 분주한 하노이의 비즈니스 지구 속으로 빠져들어보세요.

  • 최신식 장비가 갖춰진 피트 라운지에서 운동하고 새롭게 문을 연 피클볼 코트도 이용해보세요.

  • 끊김 없는 연결! 호텔 내 어디서나 무료로 제공되는 고속 WIFI를 자유롭게 누리세요

  • 오전 6시 이전에 체크아웃하는 고객님께 갓 내린 '모닝 커피'를 무료로 준비해드립니다

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호텔 위치

풀만 하노이

40 Cat Linh Str, 입구 61 Giang Vo Str.
10000 하노이
베트남

GPS:21.029786, 105.828575

전화
팩스 +84 24 3733 0888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  926 리뷰

TripAdvisor 평가  4.1/5  1,160 리뷰

2025으뜸 시설

Holiday with best friend and worth to stay! The hotel staffs are good & polite!

트립어드바이저 평점 5.0/5

Alvin T TripAdvisor 인증 리뷰

The hotel is beautiful and great. The staffs are good and polite! The staff of the club lounge are Ms Huong, Ms Nhi, Anh, Mr Hieu, Chau and Ms Ngoc. They helped with the drinks in the club lounge and others too! I also would like to thank the Engineering, Mr Nam who do our aircon room to be cooler even the Hanoi weather is cold. Lastly I also will like to thank the housekeeping, Ms Thoa who clean our room everyday as to make the room clean and neat! Thank you so much to them!

Holiday with best friend. The hotel is beautiful and the staffs are helpful.

트립어드바이저 평점 5.0/5

Curiosity30290703902 TripAdvisor 인증 리뷰

The restaurant at 1st floor the food are hot and fresh. The staffs are very polite and helpful in the restaurant are Ms Ha - (Assistant Manager), Ms Ngoan -(Supervisor), Ms Hang -(Supervisor), Ms Quynh, kitchen team: Ms Cia and Mr Hang. They done the hard boiled eggs and the carrots juice. Very good. The food are hot and fresh. The hotel room is big and spacious. The concierge staff is super helpful when I need help urgently as his name Viet. This hotel is worth to stay!

Disappointing !

트립어드바이저 평점 3.0/5

Porlyf59 TripAdvisor 인증 리뷰

I am sorry to report that this Hotel was a huge disappointment First unless you are coming here for business it is not in the tourist part of town but is close to all the embassies. Grab cars are easily available and I preferred them to Grab Bikes mainly because it felt safer, the traffic here in Hanoi is insane. The staff try hard, but frequently don;t listen to requests of instructions. Case in point I had to check out at 12 today so booked what should have been an hours foot massage in the hotel spa. I am a vocal coach so consider my spoken English to be clear and understandable. After 30 mins the therapist stopped and when I asked why, I understood I had paid reception for an hours service, there was huge confusion which destroyed the relaxing atmosphere I had hoped for. Reception apologised but it was the final straw for me. Likewise in the restaurant, there were mistakes made in orders placed, not by everybody but more than not. At dinner Menus were offered, and I was asked if I would like to order before I had even looked. Many items were n/a, though the food when it arrived was very good and had been freshly cooked. The room was OK though a little tired, and the IT guy had to come and spent 45 minutes trying to get the TV & Internet to work. This should not be the case in what claims to be a 5* hotel. If there is an HDMI socket on the desk it should simply be plug and go. I will however praise the young receptionist who checked me in, I cannot remember her name, but I asked for a quiet room away from the construction which is going on on one side of the hotel. She kindly gave me a top floor room as far away from the noise as it was possible to get. I have stayed at Pullman Hotels before and always been very impressed and enjoyed them, this one unfortunately does not make the grade.

Dear Mr. Farrington, My name is Nguyen Huong Ly, and I am the Guest Experience Executive at Pullman Hanoi. Please accept my sincere apology for the disappointing experience you encountered during your stay at Pullman Hanoi. We are truly sorry that your visit did not meet the high standards you have come to expect from Pullman Hotels. Regarding the spa service, we regret that the therapist misunderstood your request and ended the treatment prematurely. This mistake originated from a miscommunication at reception, and we sincerely apologize for the confusion that disrupted what should have been a relaxing experience. We also apologize for the dining service issues, including mistakes in orders and the lack of attentiveness. Your feedback is invaluable, and we will be conducting further training with our team to ensure they work more carefully and with greater emotional intelligence to provide a smoother and more thoughtful service. Concerning the room facilities, we acknowledge that the condition and technical issues were not up to standard. We are addressing this with our engineering team to prevent recurrence. Finally, we apologize for the checkout experience. This was handled by a newly joined trainee, and we hope to seek for your forgiveness in this shortcoming service situation. We recognize the inconvenience this caused and will ensure better supervision and training so that future departures are seamless. On a positive note, we are glad that our receptionist was able to provide you with a quiet room away from the construction, and we appreciate your recognition of her effort. Thank you for sharing such detailed feedback. It helps us identify where we fell short and take corrective action. We sincerely hope you had a good weekend and that your future travels will be smoother and more enjoyable. If you have any further concern for sharing regarding your stay, please let me know. Warm regards, Nguyễn Hương Ly Guest Experience Executive Pullman Hanoi

고객 평점 5.0/5

Shinbong K. 가족 - 전체(All) 통지 확인

위치는 구시가지에서 아주 조금 떨어져 있지만 정숙한 호텔 실내, 훌륭한 조식과 라운지 이용에 편리함이 모두 만족했습니다. 우리 가족들도 무척 만족해 하고 있어요. 다음에 하노이에 갈 때는 꼭 풀만으로 가야겠어요. 10점 만점입니다.

Good experience...

트립어드바이저 평점 5.0/5

Ufuk H TripAdvisor 인증 리뷰

It was a excellent experience to stay Pullman Hanoi with my family. Specially thanks to nice guy Cuong at concierge. Thanks...

Dear guest, Thank you for sharing your feedback. We are delighted to know that you had an excellent experience staying with your family at Pullman Hanoi. We are especially pleased that Cuong at the concierge provided such helpful service and left a positive impression during your stay. Your kind recognition will be shared with him and the team as a wonderful encouragement. Thank you once again for your kind words, and we look forward to welcoming you and your family back to Pullman Hanoi for another memorable visit. Warm regards, Nguyen Huong Ly Guest Experience Executive Pullman Hanoi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 305 리뷰 8.1/10 위치
  • 514 리뷰 7.1/10 객실
  • 770 리뷰 9.2/10 서비스
  • 8 리뷰 9.6/10 인터넷 가격
  • 241 리뷰 9.3/10 조식
  • 240 리뷰 5.8/10 분위기
  • 225 리뷰 6.9/10 편의 시설
  • 183 리뷰 7.9/10 청결도

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