호텔 드 로페라 하노이 - 엠갤레리 컬렉션 5성

고객 평점 (ALL 평가) 4.5/5 1,062 리뷰

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호텔 드 로페라 하노이 - 엠갤레리 컬렉션 - Image 4
29 Trang Tien street, Hoan Kiem District, 10000 하노이, 베트남

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호텔 위치

호텔 드 로페라 하노이 - 엠갤레리 컬렉션

29 Trang Tien street, Hoan Kiem District
10000 하노이
베트남

GPS:21.024762, 105.855616

전화
팩스 +84 24 6282 2888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,062 리뷰

TripAdvisor 평가  4.5/5  2,101 리뷰

2024으뜸 시설

Nice hotel in front of the famous opera

트립어드바이저 평점 5.0/5

Pat042 TripAdvisor 인증 리뷰

An iconic hotel just in front of the opera of Hanoi. Plenty of people come around to take pictures of themselves ... funny. Rooms are comfortable, clean. Don't expect too much about the swimming pool (only a few seats and no real view but you don't go to hanoi for that). Nice and pro staff, good restaurant inside the hotel and very comforable bar with snacks. only negative point : there is next door a bar, with very loud music during the night (bass) which makes the night very unforcomforable (the wall are even tembling ... )

Pleasant stay

트립어드바이저 평점 5.0/5

Escape08913805696 TripAdvisor 인증 리뷰

We had a pleasant stay at this hotel. The staff was friendly and helpful. The hotel had a lovely Holiday atmosphere. They even gave us holiday tea and cookies.The breakfast buffet was also very good with many and hight quality choices. The location is very convenient close to main attractions.

Dear Escape08913805696, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback! Pleased to learn that you appreciated the holiday arrangements which our team have made great efforts to put together! From all of us, wishing you a very happy holidays ahead and hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Absolutely worse staff ever

트립어드바이저 평점 1.0/5

ChristianTosii TripAdvisor 인증 리뷰

Such an uneducated and misbehaviour staff. If he did study well, he might have a better morality. Sometimes when you're trying to be nice, but some people will not let you do that. Don't hesitate to tell them their fault, or not, they absolutely think that they are right and insult you. Be a nice but wise customer

Dear Christian Tosii, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Worse experience with the service!

트립어드바이저 평점 1.0/5

frankmanfe TripAdvisor 인증 리뷰

You guys should better change your staff attitude. Such awful behaviour, yelling at the others. Definitely not highly recommend this place. I don't think that is hard to be polite and behave gently. last time there. much upset this time =))0

Dear frankmanfe, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Scammy business practices - Only want your $$$ beware, despite having lofty company value

트립어드바이저 평점 1.0/5

travelempathy TripAdvisor 인증 리뷰

My travel agency website had a bug that booked the wrong trip info. Contacted hotel, refused to make any adjustment, only want the money and not willing to help out even their own loyal customer base. Shame on you because I was planning on staying here for my business trip every quarter.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 347 리뷰 9.6/10 위치
  • 439 리뷰 7.5/10 객실
  • 574 리뷰 9.4/10 서비스
  • 9 리뷰 8.3/10 인터넷 가격
  • 177 리뷰 9.3/10 레스토랑
  • 170 리뷰 9.2/10 조식
  • 167 리뷰 8.2/10 분위기
  • 88 리뷰 7.1/10 청결도

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하노이 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.