호텔 드 로페라 하노이 - 엠갤러리 5성

고객 평점 (ALL 평가) 4.5/5 1,055 리뷰

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  • 하노이 오페라 하우스 및 호안끼엠 호수에서 몇 분 거리

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  • 실내 온수 수영장, 골프 시설 및 테니스 코트

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호텔 위치

호텔 드 로페라 하노이 - 엠갤러리

29 Trang Tien street, Hoan Kiem District
10000 하노이
베트남

GPS:21.024762, 105.855616

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,055 리뷰

TripAdvisor 평가  4.5/5  2,095 리뷰

2024으뜸 시설

exceptional service!!

트립어드바이저 평점 5.0/5

Dennis j TripAdvisor 인증 리뷰

I recently stayed at M gallery hanoi and encountered an unexpected issue when the road in front of the hotel was blocked, affecting my scheduled tour. Fortunately, two incredibly helpful staff members, Ms. Tuyet and Ms. Ngoc Anh, went above and beyond to resolve the situation quickly and efficiently. As an Accor Platinum member, I’ve had the privilege of staying at many hotels, but the level of care and professionalism demonstrated by Ms. Tuyet and Ms. Ngoc Anh made this experience particularly memorable. Their proactive and friendly assistance ensured my trip stayed on track, and I am deeply grateful for their outstanding service. Thank you to the team at M gallery for a truly satisfying stay. I will definitely recommend this hotel to fellow travelers. Best regards,

The highlight of our HN trip

트립어드바이저 평점 5.0/5

napgp 가족 - TripAdvisor 인증 리뷰

We had a great stay and wonderful family dinner, we'd like to thank all very kind front office team, the night shift Mr Nam, and the Satine team Mr Hung and Ms Linh, with the wonderful room arrangement, photocopy assistance, and the 10 out of 10 service from Mr Hung and the team, our family enjoyed great food and perfect service throughout the night and witnessed the stunning ceiling decoration in the property.

Dear napgp, Thank you for your recent stay and for sharing your nice comments with us! I will be pleased to share your comments with the team, specifically with Mr. Hung and Ms. Linh whom seemed to have gone above and beyond in ensuring your experience was well looked after. From all us at Hotel de L'Opera Hanoi MGallery, thank you gain for your nice words and do hope to have the pleasure in welcoming you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Hotel of Choice !

트립어드바이저 평점 5.0/5

suefB999KU Friends getaway - TripAdvisor 인증 리뷰

Beautifully appointed hotel. Close to everything. Wonderful staff. Restaurant served authentic and flavoursome Vietnamese cuisine. The staff couldn’t have been more helpful. The concierge were fluent in English and extremely helpful. We loved happy hour - two cocktails for the price of one!

Dear suefB999KU, Thank you very much for sharing your nice comments with us. Pleased to learn that the team was able to ensure your stay was indeed a comfortable and well looked after experience. From all of us, thank you for your recent stay and do hope to have the pleasure in welcoming you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

위치가 좋음

고객 평점 4.5/5

L..c 가족 - 전체(All) 통지 확인

위치가 매우 좋음. 호안끼엠 호수 근처라 접근성이 좋고 호안끼엠 북쪽처럼 시끄럽지 않고 조용해서 좋았음. 인도도 잘되어 있고 다른동네보다 고급스러운 느낌. 직원들도 모두 친절했음. 단 하드웨어 적인 면에서 티비가 너무 작고 낡은 점 등. 호텔의 연식이 많이 느껴짐. 수영장, 헬스장의 규모가 많이 작고 이 건물을 배경으로 사진을 찍는 사람들이 엄청나게 많아서 바나 식당의 1층의 창가자리에 앉아있으면 민망한 일이 조금 있음.

Dear Changgon L., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. While on the whole your stay appears to have been a positive experience, be assured your feedback concerning our rooms and facilities will be addressed in our forthcoming renovation efforts. Thank you again for staying with us and for sharing your experience. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Great hotel with outstanding customer service

트립어드바이저 평점 5.0/5

Eytan K Solo travel - TripAdvisor 인증 리뷰

Great hotel with just outstanding customer service from everyone I interacted with. Between the front desk and concierge and the restaurant, everyone was eager to help, no matter what. I was also there during typhoon Yagi and the staff was so reassuring and even stayed overnight in the hotel to ensure no interruption to staffing. The breakfast buffet is great and the restaurant is good for lunch/dinner too though expensive for Vietnam. The rooms are very nice as well. My only critique is that the lobby smelled a little of smoke which I didn’t like, but maybe that was just the smell coming in from smokers from the outside.

Dear Eytan K, Thank you for sharing your positive experience and pleased to learn that the entire team was able to look after you well during your recent event and visit, especially during a very trying time for all of us concerning the recent Typhoon. Fortunately, Hanoi has once again shown its consistent resiliency and all is very much back to normal. From all of us at Hotel de L'Opera Hanoi, thank you for staying with us and we look forward to welcome you back in the not so distant future. Kind Regards, Alberto

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 349 리뷰 9.6/10 위치
  • 422 리뷰 7.1/10 객실
  • 551 리뷰 9.4/10 서비스
  • 8 리뷰 6.8/10 인터넷 가격
  • 167 리뷰 8/10 분위기
  • 164 리뷰 9.2/10 레스토랑
  • 162 리뷰 8.9/10 조식
  • 89 리뷰 6.6/10 청결도

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