그랜드 머큐어 하노이 5성

고객 평점 (ALL 평가) 4.7/5 749 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
그랜드 머큐어 하노이 - Image 1
그랜드 머큐어 하노이 - Image 2
그랜드 머큐어 하노이 - Image 3
그랜드 머큐어 하노이 - Image 4
9 Cat Linh, O Cho Dua Ward, 10000 하노이, 베트남

호텔설명

호텔 추가 정보

  • 베트남 전통 요소가 가미된 현대적인 디자인을 자랑합니다.

  • 호텔 전역에서 무료 WiFi를 이용할 수 있습니다.

  • 루프탑 바에서 환상적인 전망을 즐겨보세요.

  • 당 호텔이 자랑하는 베트남 요리 전문 레스토랑에서 최고의 풍미를 만끽해보세요.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

숙박

이 호텔 예약하기
객실 1

호텔 위치

그랜드 머큐어 하노이

9 Cat Linh, O Cho Dua Ward
10000 하노이
베트남

GPS:21.027828, 105.833532

전화
팩스 +84 24 3244 4747

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  749 리뷰

고객 평점 4.0/5

Lee S. 가족 - 전체(All) 통지 확인

Dear Mr. Lee, Thank you for sharing your feedback on your stay. We are sorry to learn that your breakfast experience in the lounge was unpleasant due to the receptionist's demeanor and the longer-than-expected wait time.​ We have noted your positive choice to enjoy the buffet on the second floor at Loc-ally Restaurant the following day and will use this insight to improve service consistency across all dining areas.​ Your comments are invaluable for enhancing our standards, and we hope to have the opportunity to welcome you back for a fully enjoyable experience. Warm regards, Le Minh Thu Guest Experience Manager Grand Mercure Hanoi

고객 평점 5.0/5

Hyein L. 커플 - 전체(All) 통지 확인

Dear Ms. Hyein L., Thank you very much for your kind feedback regarding our location and staff. We are delighted to hear that you enjoyed the quiet surroundings and found our team friendly. Your positive comments motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back to Grand Mercure Hanoi in the near future. Best regards, Nguyễn Thế Quang Front Office Manager Grand Mercure Hanoi

고객 평점 4.0/5

Young M. N. 가족 - 전체(All) 통지 확인

Dear Ms. N., Thank you for your kind feedback and for choosing Grand Mercure Hanoi again. We’re pleased to hear you enjoyed our location, nice rooms, and perfect service. We look forward to welcoming you back for a third stay soon! Warm regards, Le Minh Thu Guest Experience Manager Grand Mercure Hanoi

위치가 좋다

고객 평점 4.0/5

P. S. 비즈니스 - 전체(All) 통지 확인

Dear Mr. P., Thank you very much for choosing to stay with us and for sharing your thoughtful feedback. We are delighted to hear that you had an excellent stay and appreciated the newness of our hotel. Regarding your comment about the level of friendliness, we sincerely apologize if our service did not fully meet your expectations in this aspect. We truly value the warmth and genuine care that make a hotel feel authentic, and your observation helps us recognize areas where we can improve. Please rest assured that we are committed to enhancing our staff’s guest engagement and friendliness through ongoing training and by encouraging our team to connect more personally with every guest. We hope to have the opportunity to welcome you back soon and provide you with an even more welcoming and memorable experience. Warm regards, Nguyen The Quang Front Office Manager

뛰어난 퀄리티

고객 평점 5.0/5

Sunny S. 가족 - 전체(All) 통지 확인

Dear Mr. S. Woosung, Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

그 외 웹 사용자 평가 등급

  • 312 리뷰 8.6/10 위치
  • 576 리뷰 9/10 객실
  • 769 리뷰 9.2/10 서비스
  • 6 리뷰 8.6/10 인터넷 가격
  • 361 리뷰 9.6/10 편의 시설
  • 304 리뷰 9.6/10 분위기
  • 215 리뷰 8.7/10 조식
  • 191 리뷰 9/10 청결도

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