소피텔 레전드 메트로폴 하노이

소피텔 레전드 메트로폴 하노이 5성

고객 평점 (ALL 평가) 4.8/5 2,226 리뷰

지도에서 보아라.

호텔 추가 정보

  • "수상 경력에 빛나는 베트남, 프랑스 및 유럽식 엄선 요리"

  • "아름다운 정원, 실외 수영장, 스파 및 피트니스 센터"

  • 하노이의 레저 및 비즈니스 여행을 위한 완벽한 장소

  • "오페라 하우스 및 올드 쿼터 인근에 위치한 최고의 입지 조건"

  • "낭만적인 테마로 꾸며진 강렬한 특징, 전통의 역사, 평온한 분위기"

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

ALLSAFE 승인 호텔

호텔 위치

소피텔 레전드 메트로폴 하노이

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 하노이
베트남

GPS:21.025616, 105.856115

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실
호텔 인근
  • 주차장

숙박

총 364개의 객실과 스위트는 메트로폴 윙과 오페라 윙에 나뉘어 있습니다. 긴 역사를 자랑하는 메트로폴 윙의 객실은 본래의 웅장함이 간직하고 있는 반면, 오페라 윙의 객실은 신고전주의적인 세련됨이 돋보입니다. 하노이에 있는 모든 5성급 소피텔에는 소피텔 MyBed가 갖춰져 있습니다. 객실에는 광대역 인터넷, LCD TV, 에르메스 및 랑방 욕실용품도 마련되어 있습니다. 최대한 편안하고 매끄러운 숙박 경험을 선사하겠습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  2,226 리뷰

TripAdvisor 평가  5.0/5  8,420 리뷰

Warm welcome from hotel staff

트립어드바이저 평점 5.0/5

Voyager16649591198 가족 - TripAdvisor 인증 리뷰

We visited this hotel a long time ago. When we had the chance to come back to Vietnam, we came to dine at Le Club. At the entrance, we met Mr. Viet Nam who welcomed us with such professional manners, escorted us to the restaurant, made some recommendations for the food and gave us insights on the history of the hotel. It was truly a magnificent experience that made us fell in love with this hotel even more.

Thank you

트립어드바이저 평점 5.0/5

phanvonhanha 가족 - TripAdvisor 인증 리뷰

Possibility of experiencing this fall's 3-day, 2-night vacation was one of the greatest I've ever had. Just wanted to say thank you for the great hospitality, particularly to Ms. Khanh Vy the hostess, and Mr. Quan, F&B manager, who looked after me so well during my stay. And there were other staff whose names I may not have remembered, like the GRO who reached me on the day I was leaving and the guy who assisted me in purchasing the medicine. I appreciate your kindness so much. Your politeness and consideration will always be appreciated. I wish you the best of luck as you continue to run a terrific business.

Dear phanvonhanha, We sincerely appreciate you taking the time to give your wonderful feedback to the Trip Advisor community. We are delighted to know that you enjoyed your vacation at Sofitel Legend Metropole Hanoi. Thank you for your precious words for the warm hospitality of our Ambassadors especially the excellent service of Quan Club Manager, Khanh F&B Manager, Khanh Vy hostess and the Guest Relation officer. Rest assured that the compliment will reach these Ambassadors and the whole team to keep them motivated in maintaining the quality service. We look forward to host you at our Sofitel Legend Metropole Hanoi for another memorable stay, and once again, thank you for your kind supports. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

STAFF ARE AFTER TIPS!!!!

트립어드바이저 평점 1.0/5

elloup 가족 - TripAdvisor 인증 리뷰

The staff are always waiting for tips. Had a very bad experience with a staff who took our bags to our room. When we got to the room he was obviously waiting to be tipped. I gave him what was in my pocket and i know it’s not much because we just arrived from a halong bay trip and have not had a chance to withdraw from an atm. When i gave him a little over 40000 vietnamese dongs he told me “this is just $2.” Really felt bad about being told that. And really felt bad that the hotel staff would almost bow down to caucasians i saw at the lobby when we arrived. DO NOT GO TO THIS HOTEL BECAUSE THEY OBVIOUSLY DISCRIMINATE!!!! It’s sad because what could have been a great stay was ruined because of that experience!!!!

Dear elloup, I would like to thank you very much for sharing your valuable feedback with us after your stay in June 2022. I was sorry to learn of your disappointing experience, please accept my sincere apologies for any inconvenience caused. Our goal is to deliver moments of delight throughout our guests’ stay and we are disappointed to hear that we failed to do so. As the satisfaction of our guests is of utmost concern to us, we would like to further investigate on this matter and we will reach out to you directly. Again on behalf of the team, I would like to apologise to you for this discomfort. We hope that we will have another opportunity to welcome you back and let you experience what the Sofitel brand is known for. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Great location - Beautiful History - Service Great but not experienced in MICE Events

트립어드바이저 평점 4.0/5

laurayinmay 비즈니스 - TripAdvisor 인증 리뷰

For the price the room is not as expected it had a french colonial charm with balmain amenties but they dont really recycle your towels even if you hung them up. Every room has a working desk luckily, and they have fresh fruit or macaroons for you. Weird they deliver macaroon at 10 pm at night. The breakfast is plentiful - eggs is a hit and miss with benedicts, diy omelets. Do try their pho it is excellent, a selection of breads and jams on the table. The congee is very good smooth silky rice with condiments. Muesli, yogurts and fresh fruits with a variety of juices and coffee. Bellboys and housekeeping and waiters all courteous and good service but the MICE department is still lacking in experience from meeting room organizing, to table skirts and coffee break. All in all it's not bad pricey at 350++ usd per night but definitely room for improvement to be considered 5 stars. The outdoor dining at the back in the garden is also one of the breakfast spots and serving lunch and transformed into a jazz bar at night. Expect to pay 350,000 dong for pho and 900,000 dong for a steak tartare. A bahn mi is roughly 300,000 dong.

Dear laurayinmay, Greetings from Sofitel Legend Metropole Hanoi! First of all, we would like to thank you for your time and your constructive feedback after your stay at Sofitel Legend Metropole Hanoi. We are truly sorry that some parts of your experience did not meet your expectation. Please allow us to express our sincerest apologies for any inconvenience caused. To have a better understanding of the points you have raised for our improvement, we will reach out to you directly. Further, we thank you for recognizing our breakfast with delicious Pho, bread and nice congee as well as our fruits selection. Your nice compliment on our service is highly appreciated. Providing excellent service is our passion and it is worthy for every guest to be the recipient of such. Rest assured that your kind words and compliments will be shared with the rest of the team as this will definitely be an encouragement to continue on providing excellent service. We thank you again for your sharing and we look forward to welcome you back to Sofitel Legend Metropole Hanoi on your next trip to Hanoi when we will strive to make your stay more seamless and enjoyable. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Lovely hotel

트립어드바이저 평점 4.0/5

Atlantan1972 TripAdvisor 인증 리뷰

We had a nicely decorated but smallish room at this lovely hotel. The room had a comfortable king sized bed, desk, a piece of furniture under the TV and sitting chair but could use drawers or shelves for unpacking clothes. There were no readily electronic plugs near the bed and you had to use the desk plugs. There wasn’t a place to plug in a flat iron in the bathroom. The shower was great….wonderful water pressure. The morning breakfast was plentiful and the service was good. WiFi was good. The hotel has a lovely pool area where you can have breakfast or cocktails or other food. The hotel is located in a posh area of town. I would highly recommend this hotel.

Dear Atlantan1972, Thank you so much for sharing your impressions after your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to know that you enjoyed our location, our comfortable room, our water pressure, our breakfast and our wifi. Rest assured that we will certainly share your generous words of praise with our Ambassadors. With regard to your comment on readily electronic plugs, we have noted on our future renovation plan. We eagerly look forward to your next return visit and once again, thank you for your kind recommendation. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 270 리뷰 9.6/10 위치
  • 408 리뷰 8.5/10 객실
  • 824 리뷰 9.5/10 서비스
  • 242 리뷰 9/10 분위기
  • 145 리뷰 9.1/10 조식
  • 85 리뷰 8.7/10 청결도
  • 32 리뷰 9.5/10 웰니스 센터

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