Sofitel Legend Metropole Hanoi 5성

고객 평점 (ALL 평가) 4.9/5 4,494 리뷰

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호텔설명

호텔 추가 정보

  • 수상 경력에 빛나는 베트남, 프랑스 및 유럽식 엄선 요리

  • 아름다운 정원, 실외 수영장, 스파 및 피트니스 센터

  • 하노이의 레저 및 비즈니스 여행을 위한 완벽한 장소

  • 오페라 하우스 및 올드 쿼터 인근에 위치한 최고의 입지 조건

  • 낭만적인 테마로 꾸며진 강렬한 특징, 전통의 역사, 평온한 분위기

숙박

호텔 위치

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 하노이
베트남

GPS:21.025616, 105.856115

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  4,494 리뷰

TripAdvisor 평가  4.8/5  8,894 리뷰

2025으뜸 시설

good

트립어드바이저 평점 5.0/5

Happiness61680334358 TripAdvisor 인증 리뷰

the staff are exceptionally professional, warm, and attentive, making guests feel genuinely welcomed. Check-in is smooth, and every interaction reflects a high standard of hospitality that the Metropole is famous for. The rooms are beautifully, the bedding is extremely comfortable

Dear Happiness61680334358, Thank you for taking the time to share your kind feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. I am delighted to hear that our team’s professionalism, warmth, and attentiveness made your experience truly memorable. We take pride in providing our guests with a seamless check-in process and interactions that exemplify the high standards of hospitality for which the Metropole is renowned. Furthermore, I am glad to learn that you found our rooms to be beautifully appointed and the bedding exceptionally comfortable. Your satisfaction is our greatest reward, and your positive comments motivate us to continuously deliver the finest experience to our valued guests. We look forward to welcoming you back in the near future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

French restaurant in Sofitel legend Metropol

트립어드바이저 평점 5.0/5

Xuyen T TripAdvisor 인증 리뷰

We stayed in this hotel the 3rd time, we had dinners at the French restaurant Le Beaulieu. EMI Ngoc Nga was our host for the night. She was excellent host for our table the whole night, really professional with a lot of knowledge about the food. Really recommend and definitely will come back.

Dear Xuyentran54, Thank you very much for choosing Sofitel Legend Metropole Hanoi once again and for sharing your wonderful feedback regarding your recent dining experience at Le Beaulieu. I am delighted to hear that Ngoc Nga provided you with exceptional service and that her expertise and professionalism contributed to a memorable evening. We take great pride in offering our guests a refined culinary experience, complemented by attentive and knowledgeable hosts. Your kind recommendation is truly appreciated, and we look forward to welcoming you back in the near future for another exceptional stay and dining experience. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

고객 평점 4.5/5

Kyujung H. 가족 - 전체(All) 통지 확인

클럽라운지에 있던 체크인을 도와주는 여자 직원분이 너무 친절하게 도와주었다.

황규정 고객님께, 소중한 리뷰에 감사드립니다. 클럽 라운지에서의 친절한 서비스 경험에 대해 말씀해 주셔서 기쁩니다. 고객님의 기대에 부응하기 위해 항상 최선을 다하겠습니다. 감사합니다. 조지 쿠멘다코스 총지배인 소피텔 레전드 메트로폴 하노이

Fabulous and historic hotel

트립어드바이저 평점 5.0/5

karatejoe922 TripAdvisor 인증 리뷰

We really enjoyed this hotel! Our room was comfortable and the service & amenities were great. The courtyard pool is a nice place to hang out when you need an escape from the bustle of the city outside. The hotel also has a lot of history and offers a tour, which is definitely worth doing. Their breakfast is also great. When you decide to venture out, the surrounding French Quarter is walkable and there are lots of shops and things to see.

Dear karatejoe922, Thank you very much for taking the time to share your wonderful feedback regarding your stay at Sofitel Legend Metropole Hanoi. I am delighted to hear that you enjoyed our historic hotel, comfortable accommodations, and the amenities we offer. It is also gratifying to know that you appreciated the tranquility of our courtyard pool and the enriching experience of our hotel tour. Your kind words about our breakfast and the convenience of exploring the vibrant French Quarter are much appreciated. We strive to provide memorable experiences that blend comfort, history, and local charm, and your feedback affirms that we are achieving this goal. We look forward to welcoming you back in the near future and providing you with another exceptional stay. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Such a let down

트립어드바이저 평점 2.0/5

Lesley E TripAdvisor 인증 리뷰

Third stay — and absolutely the last. The decline of this hotel is staggering. What was once a property we happily returned to has now become a shadow of its former self. The breakfast offering was nothing short of appalling. We tried every option available — buffet, Le Beaulieu, and in-room dining — and all were uniformly poor, badly executed, and completely unworthy of a hotel trading on a luxury reputation. The afternoon tea included in our package was so substandard that we endured it once and refused to repeat the experience. In fact, the food offering across the hotel was so uninspiring and low quality that we chose not to eat there again at all. For a hotel that markets itself as an icon, this level of complacency is frankly embarrassing. Standards have slipped dramatically, and it feels as though management is relying on past reputation rather than present delivery. With several new luxury hotels opening in Hanoi this year, they will need to up their game significantly — because at this level, they will struggle to compete. A real disappointment and a complete waste of what should have been a special stay. We will not be returning. Next time in Hanoi, we’ll be staying at the Fairmont or the Four Seasons instead.

Dear Lesley E, Thank you for taking the time to share your candid feedback. We sincerely apologize that your recent stay did not meet your expectations and that you left feeling disappointed. Please know that your comments about the breakfast, afternoon tea, and overall service have been taken seriously. We are currently reviewing these areas with our management team to ensure improvements are made and that we uphold the standards our guests deserve. Your loyalty over the past stays is truly appreciated, and we regret that we did not reflect the level of service and quality you have come to expect from us. We understand your decision not to return, but should your travels bring you back to Hanoi, we would be grateful for the opportunity to restore your faith in our hotel. Thank you again for your honest feedback. It is only through such insights that we can continue to improve. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,045 리뷰 9.6/10 위치
  • 1,216 리뷰 8.5/10 객실
  • 2,671 리뷰 9.4/10 서비스
  • 5 리뷰 6/10 인터넷 가격
  • 859 리뷰 9.2/10 분위기
  • 475 리뷰 9.3/10 조식
  • 244 리뷰 8.7/10 청결도

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