소피텔 레전드 메트로폴 하노이

We visited this hotel a long time ago. When we had the chance to come back to Vietnam, we came to dine at Le Club. At the entrance, we met Mr. Viet Nam who welcomed us with such professional manners, escorted us to the restaurant, made some recommendations for the food and gave us insights on the history of the hotel. It was truly a magnificent experience that made us fell in love with this hotel even more.

Possibility of experiencing this fall's 3-day, 2-night vacation was one of the greatest I've ever had. Just wanted to say thank you for the great hospitality, particularly to Ms. Khanh Vy the hostess, and Mr. Quan, F&B manager, who looked after me so well during my stay. And there were other staff whose names I may not have remembered, like the GRO who reached me on the day I was leaving and the guy who assisted me in purchasing the medicine. I appreciate your kindness so much. Your politeness and consideration will always be appreciated. I wish you the best of luck as you continue to run a terrific business.

The staff are always waiting for tips. Had a very bad experience with a staff who took our bags to our room. When we got to the room he was obviously waiting to be tipped. I gave him what was in my pocket and i know it’s not much because we just arrived from a halong bay trip and have not had a chance to withdraw from an atm. When i gave him a little over 40000 vietnamese dongs he told me “this is just $2.” Really felt bad about being told that. And really felt bad that the hotel staff would almost bow down to caucasians i saw at the lobby when we arrived. DO NOT GO TO THIS HOTEL BECAUSE THEY OBVIOUSLY DISCRIMINATE!!!! It’s sad because what could have been a great stay was ruined because of that experience!!!!

For the price the room is not as expected it had a french colonial charm with balmain amenties but they dont really recycle your towels even if you hung them up. Every room has a working desk luckily, and they have fresh fruit or macaroons for you. Weird they deliver macaroon at 10 pm at night. The breakfast is plentiful - eggs is a hit and miss with benedicts, diy omelets. Do try their pho it is excellent, a selection of breads and jams on the table. The congee is very good smooth silky rice with condiments. Muesli, yogurts and fresh fruits with a variety of juices and coffee. Bellboys and housekeeping and waiters all courteous and good service but the MICE department is still lacking in experience from meeting room organizing, to table skirts and coffee break. All in all it's not bad pricey at 350++ usd per night but definitely room for improvement to be considered 5 stars. The outdoor dining at the back in the garden is also one of the breakfast spots and serving lunch and transformed into a jazz bar at night. Expect to pay 350,000 dong for pho and 900,000 dong for a steak tartare. A bahn mi is roughly 300,000 dong.

We had a nicely decorated but smallish room at this lovely hotel. The room had a comfortable king sized bed, desk, a piece of furniture under the TV and sitting chair but could use drawers or shelves for unpacking clothes. There were no readily electronic plugs near the bed and you had to use the desk plugs. There wasn’t a place to plug in a flat iron in the bathroom. The shower was great….wonderful water pressure. The morning breakfast was plentiful and the service was good. WiFi was good. The hotel has a lovely pool area where you can have breakfast or cocktails or other food. The hotel is located in a posh area of town. I would highly recommend this hotel.