머큐어 하노이 라 가르 4성

고객 평점 (ALL 평가) 4.6/5 838 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 하노이, 베트남

호텔설명

호텔 추가 정보

  • 고급 프랑스 및 베트남 브라스리 레스토링

  • "비즈니스 센터 및 복사/인쇄 서비스 이용 가능"

  • 무료 WiFi 및 24시간 룸서비스

  • 기차역에서 20분 거리에 위치

  • "4성급 호텔의 다양한 시설 구비"

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호텔 위치

머큐어 하노이 라 가르

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 하노이
베트남

GPS:21.0262, 105.841778

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  838 리뷰

TripAdvisor 평가  4.3/5  1,463 리뷰

2025으뜸 시설

Home in Hanoi.

트립어드바이저 평점 5.0/5

hbhbhb20 TripAdvisor 인증 리뷰

Felt like Home in Hanoi. Highly recommended, wonderful team, amazing location. Our second time here. I first stayed at Mercure Hanoi la Gare in 2024, and decided to make another trip to the city two weeks ago. I insisted to stay here again as we had good memories from the first time. The whole team was very helpful and accommodating, especially since we booked last minute. I called on a Saturday to book for checking in on the following Monday. The hotel was quite packed, but Antoine at the front desk connected me to Ms Huong Tran who promptly replied me over the weekend and helped arrange a reservation. She was very quick in communicating and assured me that all is well for the stay with my Father. Once we got there, everything was smooth, and they accommodated to our requests of a standing shower and twin beds. Despite them being full, the atmosphere whilst checking in is seamless and it felt like we returned home. Everyone from the reception (Mr Antoine, Mr Nguyen, Ms Nga), to the coffee shop, to housekeeping are all warm, friendly, and very helpful. A special thank you to Antoine & Nguyen, who always welcomed us with a smile when we returned back to the hotel late evening every day, and asked us how our day was. I remember Mr. Nguyen from the stay in 2024 as well - he’s always making sure we are doing alright. Hoan at the lobby is also a gem, always making sure we got into the correct Grabs and helped us communicate locally when needed. I am also grateful to Ms Nga Vo, who on our second day helped transfer us to another room to assure comfort for my father regarding the shower and bedding accommodation. She was all Yes and all smiles even though we requested more than a few things! The team is always positive in responding to requests and do their best wherever they can - there was not a moment they made me feel I requested anything unnecessary. Thank you to all, as well as Mr Antoine and Ms Huong Tran, for making this reservation happen and providing us with a beautiful experience in Hanoi again.

고객 평점 4.0/5

Chan H. J. 비즈니스 - 전체(All) 통지 확인

업그레이드 및 웰컴 메모/과일에 감동했습니다. 직원들도 친절했습니다. 다만 식당 및 일부 시설이 리노베이션 했으면 좋겠습니다.

Chan H. J. 님께, Mercure Hanoi La Gare에 대한 소중한 후기를 남겨주셔서 진심으로 감사드립니다. 호텔의 위치와 객실 업그레이드, 웰컴 메모 및 과일, 그리고 직원들의 친절함에 대해 만족해 주셨다니 매우 기쁘게 생각합니다. 이러한 따뜻한 말씀은 저희 팀에게 큰 격려가 됩니다. 또한 식당 및 일부 시설에 대한 리노베이션 관련 의견도 감사히 받아들이며, 향후 서비스와 시설 개선을 위한 참고 자료로 소중히 검토하겠습니다. 다음 하노이 방문 시 다시 한 번 Mercure Hanoi La Gare에서 더욱 편안한 시간을 보내실 수 있기를 기대합니다. 감사합니다. Nga Vo (Ms.) 프런트 오피스 매니저

Great welcome to Hanoi

트립어드바이저 평점 5.0/5

Will D TripAdvisor 인증 리뷰

Delightful stay at one of the nicest Mercures I’ve run across in any country. Whereas the brand tends to feel a bit dated in Europe, this one was fully up to date with fresh bathrooms and comfortable, clean bedding. Staff are excellent The location was unbeatable, easy to access the old town by foot but not mixed within it. Solid breakfast, though main restaurant and bars offering a bit overpriced.

Dear Wiil D, Thank you very much for sharing your kind and detailed feedback following your stay at Mercure Hanoi La Gare. We are delighted to know that you enjoyed the warm welcome, our facilities, comfortable bedding, and the convenient location just outside the Old Town. Your compliments regarding our team truly mean a lot to us, as we take great pride in delivering attentive and genuine service. We also appreciate your constructive comment regarding the pricing of our restaurant and bar offerings. Please rest assured that your feedback has been shared with the management team for consideration as we continuously strive to enhance value and guest satisfaction. It would be our great pleasure to welcome you back on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manager

고객 평점 4.5/5

Kyeongha K. 가족 - 전체(All) 통지 확인

침대관리가 깨끗하게 잘되어있고 직원들의 친절함이 기분좋은 호텔 이용에 큰 부분을 차지하게 되었습니다

김경하 고객님, 고객님의 따뜻한 말씀에 감사드립니다. 저희 호텔의 청결과 직원들의 친절한 서비스가 고객님의 만족에 기여했다니 기쁩니다. 앞으로도 최선을 다하겠습니다. 감사합니다. 머큐어 하노이 라 가르 드림

Great hotel in the heart of Hanoi

트립어드바이저 평점 5.0/5

Herbert C TripAdvisor 인증 리뷰

Great hotel in the heart of Hanoi. Rooms and facilities are modern, clean and comfortable. Easy access to the French quarter, restaurants, shopping, etc. Staff was friendly and helpful during the stay and with luggage storage coming and going and late checkouts to make arrival and departure easy. The front desk and lobby team is exceptional. I would also like to recognize Hung in the office and Linh and Anh in the restaurant area as people who made our stay great.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 375 리뷰 9.5/10 위치
  • 404 리뷰 7.6/10 객실
  • 515 리뷰 9.3/10 서비스
  • 13 리뷰 6.7/10 인터넷 가격
  • 214 리뷰 6/10 안락함
  • 183 리뷰 8.8/10 청결도
  • 160 리뷰 7.5/10 조식
  • 73 리뷰 4.9/10 편의 시설

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