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머큐어 하노이 라 가르 4성

고객 평점 4.5/5 3,653 리뷰

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체크아웃 시간 : 12h00까지

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호텔 위치

머큐어 하노이 라 가르

94 Ly Thuong Kiet Street
Hoan Kiem District
100000 하노이
viet nam

전화: +842439447766

팩스: (+84)24/39448317

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • MERCURE HANOI LA GARE :  Hanoi

  • 비행기로

    NOI BAI AIRPORT 35km / 21.75마일

  • 기차로

    HANOI 0.2km / 0.12마일

GPS :21.026066, 105.841901

숙박

스탠다드룸 - 퀸사이즈 베드 1개

  • 최대 인원: 2
  • 면적: 최저 시작가 20 / 215 sq ft
  • 객실 내 무선 인터넷
  • 고속 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV(...)

스탠다드룸 - 싱글 베드 2개 또는 퀸사이즈 베드 1개

  • 최대 인원: 2
  • 면적: 최저 시작가 20 / 215 sq ft
  • 객실 내 무선 인터넷
  • 고속 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV(...)

슈페리어룸 - 퀸사이즈 베드 1개

  • 최대 인원: 3
  • 면적: 최저 시작가 27 / 291 sq ft
  • 객실 내 무선 인터넷
  • 고속 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV(...)

디럭스룸 - 퀸사이즈 베드 1개, 소파 베드 1개

  • 최대 인원: 3
  • 면적: 최저 시작가 35 / 377 sq ft
  • 객실 내 무선 인터넷
  • 고속 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV(...)

레스토랑 & 바

BRASSERIE LE PAVILLION

레스토랑 타입: 세계 각국의 요리

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

  • 월요일 -
  • 화요일 -
  • 수요일 -
  • 목요일 -
  • 금요일 -
  • 토요일 -
  • 일요일 -

BRASSERIE LE PAVILLION

다양한 칵테일과 세계 각국 그리고 현지의 맥주, 고급 음료와 주류에 엄선된 와인을 갖춘 Brasserie Le Pavillion 바에서 편안한 휴식을 즐겨보세요. 맛있는 스낵 메뉴도 제공됩니다.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일


머큐어 하노이 라 가르 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.5/5

3,653 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,331 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Trip with disappointment

트립어드바이저 평점 3.0/5

tomoyokozawa Business - 15/11/2020 TripAdvisor 인증 리뷰

When I checked in my room and tried to shower, I found a used toothbrush in a box with bathroom amenity. I even have a picture to proof that. That is quit discusting. I hope this won't happen again!!!

위치가 좋고 직원들이 정말 친절합니다.

고객 평점 5.0/5

김. 1인 - 09/11/2020 전체(All) 통지 확인

현재 출장떄문에 하이퐁 머큐어에 묵고있는데, 머큐어 호텔에 대한 만족도가 높아 주말에 하노이 갈 때도 머큐어를 선택하게 되었습니다. 룸컨디션도 좋고 침구류는 편안하며, 리셉션 직원과 레스토랑 직원들 모두 친절하여 기분좋은 시간을 보냈습니다. 무엇보다 아코르 호텔 어플을 통하여 프로모션으로 예약하여 40% 호텔 크레딧을 사용할 수 있어 좋았습니다. 짐이 많아 레이트 체크아웃도 추가 요청하였는데, 저렴한 가격에 저녁 6시까지 편하게 쉴 수 있는 것도 장점이었습니다. 다음번 하노이 방문 시에 또 이용할 예정입니다.

Dear 김., We are very much obliged to you for spending time to give us such a generous feedback. We do appreciate your kind words about our location, comfort and quiet as well as excellent service provided by our staff. Furthermore, we are so grateful for your loyalty as well as high appreciation which surely gives us a countless motivation to provide greater experience to all of our guests in the future. We look forward to host you again at our property and thank you for choosing Mercure! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Modern style hotel

고객 평점 3.0/5

익명 비즈니스 - 21/10/2020 전체(All) 통지 확인

인테리어는 좋으나 조식 부페가 부실한. 4성급인데도 주차공간이 없어 픽업아온 차량이 턴할 공간조차 없음

Dear Guest, Thank you so much for your honest feedback, however, we are so regretful at your incomplete satisfaction about your recent stay at Mercure Hanoi La Gare. We well received your feedback regarding breakfast quality and no space for vehicle to turn. At Mercure, we are committed in delivering high quality products and top-notch services to all of our guests. Therefore, your feedback is very valuable for us to improve our services. Once again, thank you very much for your feedback, and we do hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

친절함

고객 평점 5.0/5

김. 가족 - 02/02/2020 전체(All) 통지 확인

직원들의 친절함에 감동

Dear Ms. K. Jaehee, We are delighted to know that you had an enjoyable and memorable stay with Mercure Hanoi La Gare. As a culture of Mercure, our associates are passionate and motivated to exceed guest expectations. Your compliments have greatly inspired us to keep up the good job. Furthermore, we are so grateful for your loyalty and continued support as an Accor Plus Silver member which surely gives us a countless motivation to provide greater experience to all of our guests in the future. Thank you and we certainly look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

One Night Stay

트립어드바이저 평점 5.0/5

Relax00188032717 24/01/2020 TripAdvisor 인증 리뷰

Stayed one night to break up the journey from London to Ha Tinh. Easy access to the train station and for around Hanoi. Despite being close to the station the hotel is very quiet. It is also clean and well presented. Rooms are a decent size as is the bathroom and bed. Staff very helpful with information and luggage. Was also allowed an early check in which was appreciated after a 5.30 flight arrival.

Dear Relax00188032717, Thank you for sharing your recent experience in our Mercure Hanoi La Gare! I am glad to hear you enjoyed your stay and that of our location where we located right next to Hanoi most popular attractions. I am glad to hear you had great nights sleep, we have double glazes windows for all our rooms and although we located right in the center our guests would not hear a thing from the street. Your recognition of our staff is particularly pleasing; I will share your compliments with the team. Thank you again and I hope we will have an opportunity to have you back with us in the not to distant future! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Friendly and accommodating staff

트립어드바이저 평점 4.0/5

chook2020 Couples - 05/01/2020 TripAdvisor 인증 리뷰

This is a very simple, compact and clean hotel. The staff are very helpful and friendly and the location is very close to the heart of Hoan Kiem without being right in the center of the noise, hustle and bustle. Great value for money.

Dear chook2020, Thank you for the great review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed the cleanness of the our hotel and our rooms as well as the attentive and dedicate of our staff in accommodating your needs! I am also glad to hear that you you found our location to be convenience Thank you again for sharing your experience and looking forward to welcome you back. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Excellent location and staff

트립어드바이저 평점 5.0/5

dsodso Family - 31/12/2019 TripAdvisor 인증 리뷰

This is my fourth time staying at this Mercure Hotel. Everything is perfect and room is great enough comfortable. It's located near the train station and near the old square. All staffs are very friendly and remember that I am their loyalty customer. I alway put Accor hotel brand name as priority consideration. It's guarantee for highest standard that small hotel not able to do it.

Dear Dsodso, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! I am glad to hear you have been back to our hotel numerous of times and that you found our location to be convenience I am pleased to hear our staff recognized your Le Club status, at Mercure La Gare we always ensure our members receive their promised benefits service and enjoy the most comfortable stays. Thank you so much for sharing and I hope to say hello in person next time you are with us, Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Good location and friendly

트립어드바이저 평점 4.0/5

SantiMI6 Business - 10/12/2019 TripAdvisor 인증 리뷰

Friendly and helpful staff. Wish have much easier to book a taxi for to go to the office. Location is good as after office we can easily walk or to take taxi to the centre. The room is good, apart one bedside table were missing but they rectified this quickly. Overall was good to us.

Dear SantiMI6, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities, and that the location to be convenience we are close most of Hanoi's popular attractions. Thank you for the recognition of our staff. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Very good place to stay in the old town of Hanoi

트립어드바이저 평점 4.0/5

Uwe2403 Couples - 10/12/2019 TripAdvisor 인증 리뷰

This midsized Hotel is a very good place to stay in the old town of Hanoi. Even outside it is very noisy, this hotel is a quiet oasis in this quirly city. The rooms are nice designed, specially the Superior rooms, are very clean and the beds comfortable. Breakfast is very good and the Front-office Manager and her team are doing an excellent job. They are very friendly, helpfull and give you any assistance you need. Thank you for that. An recommendable place to stay.

Dear Uwe2403, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our Front Desk team, I'll be sure to share that with them! We have double glazes for all our windows and therefore we were able to have quiet environment inside the hotel. I appreciate very much your recommending us to your friends and colleagues and we will look forward to you next visit! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Fantastic

트립어드바이저 평점 5.0/5

senpartha11 Family - 27/11/2019 TripAdvisor 인증 리뷰

The hotel is nicely located in a thriving area of Hanoi with very good connectivity. Nice clean rooms. Staffs are very friendly and helpful. The breakfast was nice. Overall had a very nice experience.

Dear Senpartha11, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked to insure we provide a friendly and genuine level of service! Thank you again and looking forward to welcome you back soon! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com
고객 평점 2.5/5

윤. 1인 - 19/11/2019 전체(All) 통지 확인

비지니스 호텔 보다는 관광 호텔격임

Dear Y. Tae Sik, Thank you so much for your honest feedback, however, we are so regretful at your incomplete satisfaction about your recent stay at Mercure Hanoi La Gare. If there is any inconvenience you have experienced, we strongly desire to get to know more in particular, it will be extremely helpful to us to improve ourselves for better service in the future. We hope to have other chance to host you again soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

A good hotel in Ha Noi

트립어드바이저 평점 5.0/5

dasomk572 Business - 18/11/2019 TripAdvisor 인증 리뷰

There were many travelers staying at the hotel. It was a good hotel with warm hospitality and good service. Although the room condition and facilities were not up-to-date, modern, it was a good place to stay.

Dear Dasomk572, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Your recognition of our staff is particularly pleasing and I always enjoy hearing how our team engages our guests and provides true Mercure service. Thank you again for sharing, Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

직원들이 친절해요

고객 평점 5.0/5

이. 커플 - 10/11/2019 전체(All) 통지 확인

조식도 맛있고 객실도 청결하고 뷰도 좋았어요 다음에 하노이를 방문하면 다시 숙박하고 싶어요 직원들도 친절했어요.감사합니다

Dear L. Hun, We are truly humbled and could not be happier reading your written review. We really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery we are renowned for. And we are delighted that we have been successful in achieving this during your stay. Thank you and we certainly look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

낯선 도시에서 만나는 편안함

고객 평점 4.0/5

J 비즈니스 - 08/11/2019 전체(All) 통지 확인

즐거운 경험이었습니다.

Dear Mr. L. Jaewan, We are very much obliged to you for spending time to give us such a generous feedback. It was truly a pleasure to serve you and we are so delighted to note that you have had a very pleasant experience with us. Thank you for your last visit and we hope that the next one will be very soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

깔끔하고 시원한 분위기

고객 평점 4.0/5

이. 비즈니스 - 28/10/2019 전체(All) 통지 확인

깔끔하고 시원한 분위기 친절하고 만족스러웠다

Dear Mr. Y. Sungho, It is a pleasure to know that you have had an enjoyable stay with Mercure Hanoi La Gare. Your feedback is very much appreciated and I can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

고급스럽지는 않음

고객 평점 3.5/5

익명 비즈니스 - 26/10/2019 전체(All) 통지 확인

방도 크지 않고 가격 대비 그냥 그랬는데 직원들은 친절했습니다.

Dear Ms. H. Naeun, Thank you for your honest feedback in regard to your recent stay at Mercure Hanoi La Gare! We do appreciate your kind words about our extraordinary breakfast as well as excellent service provided by our staff. On the other hand, we are so regretful that room size was not what you expected for. However, we do believe value of a hotel is not only about physical things but also spiritual ones, and we are certain to never fail to deliver top-notch services to each of our guests. Thank you again for sharing your experience and we all look forward to another opportunity to host you at our property. Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Good Spot

트립어드바이저 평점 4.0/5

Danny R Couples - 25/10/2019 TripAdvisor 인증 리뷰

Everyone was very good from door staff right through to room cleaning staff. Not too far from old town, lake etc. Half room rate was too high on leaving. Would stay here again if half rate was lower on leaving.

Dear Danny R, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our staff, I'll be sure to share that with them! Thank you for constructive feedback, our rate actually is very competitive to the market. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Wonderful hotel

트립어드바이저 평점 5.0/5

natalian603 Solo travel - 24/10/2019 TripAdvisor 인증 리뷰

I liked everything about this hotel. Excellent Breakfast, cleanliness, silence. Good location - city center within walking distance. The staff is very friendly. At the reception, the staff speak several languages, including Russian and help with various questions. I am especially grateful for Ha Do's help

Dear Natalian603, Thank you for sharing your recent experience in our Mercure Hanoi La Gare! I am glad to hear you enjoyed your stay and that of our location where we located right next to Hanoi most popular attractions. Thank you for the recognition of our staff, especially Ha Do, I will personally share your compliment with her Our Brasserie Le Pavillon does indeed have a wide range of culinary delights from Asia along with International cuisines and I am pleased you enjoyed the abundance of offerings. Our breakfast is definitely very popular among our guests. Thank you again for sharing and I hope we will have an opportunity to have you back with us in the not to distant future! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

규모는 크지 않으나 청결하고 이용이 매우 편리함.

고객 평점 5.0/5

David 비즈니스 - 07/10/2019 전체(All) 통지 확인

건물 디자인이 고풍스럽고 청결하고 이용이 매우 편리했음.

Dear Mr. K., Thank you so much for your wonderful feedback! We are delighted to note that you very much enjoyed your recent stay with us. I am also glad to know that you find our hotel tidiness and cleanliness as well as location convenience. We will continue exerting ourselves to deliver better services and products to you in the future. We hope to see you again soon! Sincerely, Nguyen Thu Thuy (Ms.) Front Office Manager

Mercure Hanoi la Gare Hotel

트립어드바이저 평점 4.0/5

Traveler124206 Couples - 30/08/2019 TripAdvisor 인증 리뷰

I recently stayed there on 2 separate occasions. The hotel was great and only a short distance from the railway station. They gave me an upgrade on my 2nd visit and a late checkout. A special mention to Mr Lan Le who was a delight to deal with.

Dear Traveler124206, Many thanks for the review you wrote regarding your recent visits to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities and our location. Thank you for calling out to our Front Desk team member, I'll be sure to share that with Lan. Thank you for sharing and looking forward to welcome you back for another wonderful stay Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

최신 리뷰 20건

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