머큐어 하노이 라 가르 4성

고객 평점 (ALL 평가) 4.6/5 765 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 하노이 라 가르 - Image 1
머큐어 하노이 라 가르 - Image 2
머큐어 하노이 라 가르 - Image 3
머큐어 하노이 라 가르 - Image 4
94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 하노이, 베트남

호텔설명

호텔 추가 정보

  • 고급 프랑스 및 베트남 브라스리 레스토링

  • "비즈니스 센터 및 복사/인쇄 서비스 이용 가능"

  • 무료 WiFi 및 24시간 룸서비스

  • 기차역에서 20분 거리에 위치

  • "4성급 호텔의 다양한 시설 구비"

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

머큐어 하노이 라 가르

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 하노이
베트남

GPS:21.0262, 105.841778

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  765 리뷰

TripAdvisor 평가  4.3/5  1,460 리뷰

2025으뜸 시설

Great hotel in the heart of Hanoi

트립어드바이저 평점 5.0/5

Herbert C TripAdvisor 인증 리뷰

Great hotel in the heart of Hanoi. Rooms and facilities are modern, clean and comfortable. Easy access to the French quarter, restaurants, shopping, etc. Staff was friendly and helpful during the stay and with luggage storage coming and going and late checkouts to make arrival and departure easy. The front desk and lobby team is exceptional. I would also like to recognize Hung in the office and Linh and Anh in the restaurant area as people who made our stay great.

Nice and Comfortable

트립어드바이저 평점 5.0/5

DIA614 TripAdvisor 인증 리뷰

I had a pleasant stay at the Mercure Hotel La Gare. The staff were welcoming and professional. Check-in and check-out were smooth and efficient. The room was quiet and clean. The proximity to the train station is reflected in the design on the walls, which includes wonderful pictures of trains and rail-related items. Thank you to Mr Evard and Ms Nga for their outstanding support. They kindly helped me to reschedule my stay despite the strict rate rules. I will definitely stay here again and highly recommend Mercure Hotel La Gare to anyone looking for comfort, quality service, and great hospitality.

Dear DIA, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you had a pleasant and comfortable stay at Mercure Hotel La Gare. It is great to hear that you appreciated our welcoming and professional staff, as well as the smooth check-in and check-out experience. We are also pleased that you enjoyed the quiet, clean room and the train-themed design, which reflects our proximity to the railway station. We sincerely appreciate your recommendation and look forward to welcoming you back for another excellent stay in the future. Sincerely, Nga Vo (Ms.) Front Office Manager

Professional and charming hotel staff !

트립어드바이저 평점 5.0/5

AAAvoyage TripAdvisor 인증 리뷰

I would like, as a loyalty member, express my gratitude for the excellent service I received during my stay. I enjoyed the finest French architecture style hotel, but above all I was impressed about the warm Vietnamese hospitality especially by receptionist Mimi. She made my stay very pleasant and comfortable. I’m looking forward to visit Mercure La Gare soon again.

Dear AAAvoyage, Thank you very much for taking the time to share your kind and thoughtful feedback. We are truly grateful for your loyalty and delighted to know that you enjoyed the elegant French architectural style of our hotel, as well as the warm Vietnamese hospitality that defines our service. Your special mention of *Mimi* is greatly appreciated, she will be very pleased to know that her care and dedication made your stay pleasant and comfortable. Your encouraging words mean a lot to our entire team, and we sincerely look forward to welcoming you back to Mercure Hanoi La Gare again very soon. Sincerely, Nga Vo (Ms.) Front Office Manager

Loyalty Not Appreciated

트립어드바이저 평점 3.0/5

Bluecann TripAdvisor 인증 리뷰

I had stayed at this hotel exactly 6 years ago and enjoyed my stay given its location, service and recognition of loyalty. My recent stay was disappointing. The rooms not the same, the breakfast limited but what I felt the most was lack of loyalty recognition. I have been a Platinum member for many years and this year Diamond. But for the first time ever, no upgrade, no mention, it was totally ignored. So I went up and asked and I was told the hotel is full. Funny how that has never happened before in my stays across Asia, Europe and North America. I hope this hotel understands upgrade is not a freebie. It’s earned after spending literally tens of thousands of dollars.

Dear Bluecann, Thank you for taking the time to share your feedback, and most importantly, thank you for your long-standing loyalty, we truly appreciate your continued trust in Accor over the years. I am very sorry to learn that your recent experience did not reflect the recognition and appreciation you deserve. Your comments regarding the lack of acknowledgement and the absence of an upgrade are absolutely valid, and I sincerely apologize that we did not meet your expectations on this stay. While upgrade benefits are always offered whenever availability allows, we fully understand how disappointing it must have been—especially given your extensive history with Accor worldwide. Regardless of occupancy, we should have communicated more clearly, acknowledged your loyalty proactively, and ensured you felt valued from the moment you arrived. Your feedback on the room condition and breakfast variety is also well noted, and we will review these areas with our team for improvement. We are grateful for your loyalty, and deeply regret that this stay did not reflect the standards you rightfully expect. We hope to have another opportunity to welcome you back and restore your confidence in us. Sincerely, Nga Vo (Ms.) Front Office Manager

Very welcoming to Hanoi Vietnam

트립어드바이저 평점 5.0/5

perry p TripAdvisor 인증 리뷰

I arrived in Hanoi late Nov 29th and the hotel across the street overbooked my reservation. I came to the Mercure Hotel and asked the girls for some help.. They found another hotel for me and much more. Linh and Tah really made me feel at home. Thank-you so much beautiful girls.

Dear Perry P, Thank you very much for your wonderful feedback and for sharing your experience with us. We are truly delighted to hear that Linh and Thao were able to assist you during an unexpected situation and help you feel at home right from the moment you arrived. Your kind words mean a lot to our team, and we will make sure to pass along your compliments to them. We are glad that we could support you and provide a warm welcome to Hanoi after the inconvenience with your original booking. It was our pleasure to help. We look forward to welcoming you back for a full stay with us in the future. Sincerely, Nga Vo (Ms.) Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 354 리뷰 9.5/10 위치
  • 375 리뷰 7.6/10 객실
  • 470 리뷰 9.3/10 서비스
  • 14 리뷰 5.4/10 인터넷 가격
  • 201 리뷰 6.2/10 안락함
  • 165 리뷰 8.6/10 청결도
  • 154 리뷰 8.3/10 조식
  • 63 리뷰 5.6/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

하노이 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.