Mövenpick 호텔 하노이 센터 5성

고객 평점 (ALL 평가) 4.5/5 532 리뷰

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호텔 추가 정보

  • 비즈니스 또는 레저를 위한 스타일리시한 룸들

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  • 혁신적인 요리 개념

  • 피트니스 센터, 웰빙 스튜디오

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호텔 위치

Mövenpick 호텔 하노이 센터

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 하노이
베트남

GPS:21.025106, 105.844345

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  532 리뷰

TripAdvisor 평가  4.5/5  1,762 리뷰

Fabulous city centre hotel.

트립어드바이저 평점 5.0/5

Happiness4ever Couples - TripAdvisor 인증 리뷰

Stayed here for 2 nights at the start of Vietnam tour. The hotel was outstanding, situated on the centre of all the hustle and bustle of the city and walking distance to the lakes. Rooms are spacious, exceptionally clean and beds super comfortable. Breakfast was amazing so much choice from traditional Vietnamese food to egg station, continental buffet and so much more. There is a lovely swimming pool and 2 bars. During happy hour 5-6pm drinks were half price and a small sweet buffet is available. All the staff were friendly and very helpful. Highly recommend the Mövenpick.

Dear Happiness4ever, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

좋은숙박

고객 평점 5.0/5

Ik S. C. 비즈니스 - 전체(All) 통지 확인

깨끗하고 친절합니다

C. IkSUNG님께, Mövenpick Hotel Hanoi Centre 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Thomas EVRARD General Manager

편했습니다.

고객 평점 4.0/5

Y. T. S. 비즈니스 - 전체(All) 통지 확인

나중에 하노이 방문하면 재 방문하고 싶습니다.

여태성님께, Mövenpick Hotel Hanoi Centre에서의 경험을 공유해 주셔서 대단히 감사합니다. 투숙 중 불편을 끼쳐드려 진심으로 사과드립니다. 체크아웃 시 불편을 끼쳐드려 죄송합니다. Mövenpick은 모든 고객에게 최고의 서비스를 제공하기 위해 최선을 다하고 있습니다. 따라서 귀하의 피드백은 호텔 서비스를 개선하는 데 매우 귀중합니다. 투숙 중 불만 사항이나 문제가 있으면 알려주시면 향후 더 나은 서비스를 제공할 수 있습니다. 감사합니다. Thomas EVRARD General Manager

Excellent Front End Service

트립어드바이저 평점 5.0/5

Alberthanoi TripAdvisor 인증 리뷰

I generally write “good but please fix A, B and C” reviews. This one, however, is glowing. My taxi pulled into the Movenpick to drop me at a restaurant and the doorman greeted me politely. “We have Chinese and French”. Didn’t sound right. The restaurant I was looking for clearly wasn’t in the hotel. The doorman kept trying to work with my Vietnamese pronunciation of the restaurant name and helped me login to the hotel wifi so that I could call the dinner organizer. “Please sir, come inside to make your call”. He knew by that stage that I wasn’t a guest or headed for a hotel restaurant but he was charming, cheerful and extremely helpful. If the rest of the staff is half as attentive as the doorman I would sincerely endorse the Movenpick. Good location too. Right across the street from where the taxi should have delivered me.

Dear Alberthanoi, Thank you very much for your review and the time you dedicated to it. We really appreciate your feedback and details of your experience. Your worlds are very useful to our Team and I have shared them with everyone. We hope that your experience will give you the feel of trying our restaurants in the future. Warm Regards,

A very comfortable stay in a great location

트립어드바이저 평점 5.0/5

Rod T Couples - TripAdvisor 인증 리뷰

We had a wonderful stay at the Mövenpick Hotel Hanoi and the customer experience was wonderful from end-to-end. Upon reaching the hotel we were warmly greeted by the reception team who had some welcome drinks and seamlessly checked us in. we enjoyed the view and our drinks from the Infinity bar. The reception staff looked after us well during our stay with exchanging currency for us. We would particularly like to recognise the concierge Huyen Tran who was truly remarkable with her customer service to us during our stay. She provided us with a wealth of information, guidance and handy tips for our stay in Hanoi. She gave us the timetable for Train Street and the recommended bar/restaurant to get a great view, recommended a number of shops where I could find a particular t-shirt that I was after, helped us with multiple currency exchanges, found my wife’s lost sunglasses that she had left in the ground floor bar and had then returned to our room on top of the mini bar, retrieved my wife’s scarf that she left at the poolside bar and had it waiting for her to collect. She even had bandaids for me to patch up my wound when I had cut my hand. Huyen, thank you so much. You were truly a delight to talk with and are truly an asset to the Accor group. Facilities wise, there was a lovely pool with the really cool Cabana Club bar next to it on level 4. Mangosteen restaurant put out a great breakfast buffet every morning with plenty of local, international and traditional breakfast options in a fine dining setting. Lounge 83 on the ground floor had really comfortable couches and a classy intimate setting playing soothing music in the background. Every day at 5pm they had Chocolate Hour where they put out a chocolate fountain and plenty of sweet treats all for free for hotel guests. The Classic King Room that we stayed in was very clean, well appointed with great amenities. The two most important things about the room were well addressed. First, the bed was so comfortable that we had a good night’s sleep and felt well rested. It was like sleeping on a cloud. Second, the shower had excellent water pressure, regardless of whether you used the traditional shower head or the rain shower (which was my preferred option), was instantly hot and was quite spacious. Feeling clean and feeling well rested are two of the most important aspects in my opinion. Location-wise, the hotel is very conveniently located a few minutes walk from the Old Quarter, about 10 minutes walk from Train Street, 10 minutes from Lake Hoan Kiem, and only 200 metres away from one of the best restaurants in Hanoi which is Quan An Ngon. Every staff member that we interacted with at the hotel was friendly, helpful and a joy to be around. We really enjoyed our time at the Movenpick and look forward to returning there in the future. Thank you to the Movenpick team (and in particular Huyen) for a wonderful experience.

Dear Rod T, Thank you so much ! On behalf of the all Team of the Mövenpick Hotel Hanoi Centre, I would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. Thank you for recommending our hotel to other travelers and please do let us know if you visiting Hanoi again as we are more than happy to welcome you back. Warm Regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 178 리뷰 9.5/10 위치
  • 199 리뷰 8.3/10 객실
  • 315 리뷰 9.2/10 서비스
  • 7 리뷰 0/10 인터넷 가격
  • 110 리뷰 8.7/10 레스토랑
  • 101 리뷰 8.9/10 편의 시설
  • 83 리뷰 9.1/10 조식
  • 75 리뷰 9.5/10 분위기

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