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호텔 추가 정보
비즈니스 또는 레저를 위한 스타일리시한 룸들
기능적인 회의 시설
혁신적인 요리 개념
피트니스 센터, 웰빙 스튜디오
호텔 및 주변 지역 서비스
체크인 시간 : 14h00부터
체크아웃 시간 : 12h00까지
유료 서비스
호텔 위치
뫼벤픽 호텔 하노이
83A Ly Thuong Kiet Street
Tran Hung Dao, Hoan Kiem, Hanoi
10000 하노이
viet nam
체크인 시간 : 14h00부터
체크아웃 시간 : 12h00까지
숙박
레스토랑 & 바
미팅 및 이벤트
TripAdvisor 평가
1,734 리뷰
Warm service excellent location
트립어드바이저 평점 5.0/5 
rpapa2021 27/03/2021 TripAdvisor 인증 리뷰
I stayed 11 nights at Mövenpick Hanoi, everything was perfect. Very friendly staff always ready to make us feel important. Very good breakfast buffet and a la carte option. Super central location. Everything was perfect, strongly recommended .
Dear rpapa2021, Thank you for taking your time to write this wonderful feedback on our hotel, particularly on our team's dedication and overall services. It is always a pleasure to hear that our guests enjoyed their experience with us, and in this case we are glad that we were able to help you have a long and comfortable stay. We look forward to welcoming you again in the near future, and once again thank you for choosing Mövenpick Hotel Hanoi as your home away from home. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi
The service so bad
트립어드바이저 평점 1.0/5 
hoalethiviet Business - 14/12/2020 TripAdvisor 인증 리뷰
There are problems in internal processes. Employee's behaviour was too bad. I've always been here because of the convenient location, but from now on, I will never stay there. What a terrible experience!
Dear hoalethiviet, Thank you for taking the time to share your review with us. First of all, we are sorry to hear that you have less than satisfying experience during your stay with us. We would like to assure you that this is a singular problem that is not representative of our services. At Mövenpick Hotel Hanoi, we are always aiming to ensure our guests feel at home with personalised services, as such, your feedback is a valuable information for us to improve in order to serve you better. Please do not hesitate to let us know about the problems you have experienced via Linh.Nguyen@movenpick.com as we would like to understand the issues and resolve them momentarily for you. We wish you all the best and hope that we can regain your trust in the future. Kind regards,
편안한 숙박
고객 평점 4.0/5
K. C. S. 비즈니스 - 30/11/2020 전체(All) 통지 확인
대체적으로 깔끔하고 청결한 호텔이었음
Dear Chul S. K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, particularly the Wi-Fi speed which had affected your stay experience at our hotel. Please be assured that the IT team will make note and ensure no future recurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi
위치도 좋고 친절한 직원들과 방이 이뻤습니다.
고객 평점 4.0/5
김. 가족 - 02/11/2020 전체(All) 통지 확인
방안에 엔틱한 가구가 가득했고 위치가 좋았어요.
Dear Jang Soon K., Thank you for your recent stay at our hotel. We are delighted to know that our location, staff's dedication and facilities have been able to help you enjoy a stay of comfort. Your feedback is a wonderful encouragement to our team to continue striving for excellent service. We hope that we will have the opportunity to welcome you back. In the meantime, we wish you all the best. Sincerely, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi
All the little attentions
트립어드바이저 평점 5.0/5 Plefoll35 Business - 27/10/2020 TripAdvisor 인증 리뷰
First time returning to this property since the lockdown. Really appreciated all measures taken, without creating anxiety just a warm feeling of safety and care. From the gentle modification of the reception to the care package in the room... All services remain optimum, great breakfast, fast check-in/out... Hope to be back again soon.
Dear Plefoll35, Thank you for sharing this lovely review on our hotel. We are delighted to hear that you have had a wonderful time staying with us. We are glad to know that our effort to create a safe and reassuring experience for our guests during this unprecedented period has been of help and comfort to you. We look forward to welcoming you to our hotel again soon and wish you all the best in the meantime. Kind regards,
최신 리뷰 20건
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