Mövenpick 호텔 하노이 센터 5성

고객 평점 (ALL 평가) 4.6/5 633 리뷰

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Mövenpick 호텔 하노이 센터 - Image 4
83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 하노이, 베트남

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호텔 추가 정보

  • 비즈니스 또는 레저를 위한 스타일리시한 룸들

  • 기능적인 회의 시설

  • 혁신적인 요리 개념

  • 피트니스 센터, 웰빙 스튜디오

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호텔 위치

Mövenpick 호텔 하노이 센터

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 하노이
베트남

GPS:21.025106, 105.844345

전화
팩스 +84 24 3822 2822

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  633 리뷰

TripAdvisor 평가  4.5/5  1,768 리뷰

GREAT SPOT!

트립어드바이저 평점 5.0/5

Kanwar A TripAdvisor 인증 리뷰

+ Great staff + Great lobby + Great service overall + Adequate facilities, bars and restaurants The only negative would be that the breakfast is not particularly delicious. Loved the space. We were 9 people in 4 rooms. It's about a 40 minute drive from the airport. We arrived hours earlier and were accommodated adequately and they were very nice with late check out also. Good ownership by staff.

Dear kanwara2013, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay in Hanoi

트립어드바이저 평점 4.0/5

jjenner1968 TripAdvisor 인증 리뷰

Good hotel with lovely staff and in a good location. Room was spacious but mind the bed frame - I banged my shin on more than one occasion! Should have been cleaner but nothing too distressing. Best thing about this hotel is the free chocolate hour in the bar - oh wow sooooo good! Lovely pool area and I used the spa, very pleasant and relaxing massage.

Dear jjenner1968, Thank you for your kind feedback. We are delighted to hear that you enjoyed your time with us and the Chocolate Hour, the Spa and the Service our our Team. Our team will be pleased to know they made a positive impression. We apologize for the unpleasant experience off the bed frame. We look forward to welcoming you back for another memorable stay. Yours faithfully,

All my stars go to the staff

트립어드바이저 평점 3.0/5

toine9 TripAdvisor 인증 리뷰

We stayed at this hotel, booked by our travel agents, for 8 nights in November. Overall, the hotel should be more acutely rated as three/four stars. The rooms were adequate but on a small side, and the one allocated to me and my partner was outdated, dark with very dim light, thus feeling rather tatty. It also overlooked the main street and, as insulation was poor, all the noise including the touting of the street vendor could be heard. All my stars go the the staff, especially those working in the Magosteen restaurant, where we had breakfast and some of the lunches and dinners. They were all so nice, helpful and utterly professional, especially Miss Ngoc who was very dedicated and took such great care of us all. Thank you all so much.

Dear toine9, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize if the room did not reach your expectations, we are sorry to hear about the impact it had on your stay. Your feedback regarding the service provided will be thoroughly reviewed, and shared to the Team. We sincerely hope to have the opportunity to welcome you back in the future. Yours faithfully,

Business focused hotel not for a vacation! Underwhelming!

트립어드바이저 평점 3.0/5

Matt_vido89 Couples - TripAdvisor 인증 리뷰

Besides being located well the service and quality of this hotel is average at best. The service is underwhelming and the staff is often rude and unhelpful. I would suggested numerous other hotels in the area that are less expensive and superior!

Dear Matt_vido89, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize for the shortcomings you experienced during your visit. We are sorry to hear about your non satisfaction and we would like to apologize about it. We are sincerely sorry if we could not reach your satisfaction. Sincerely,

Feeling a bit dated

트립어드바이저 평점 4.0/5

David M Couples - TripAdvisor 인증 리뷰

We enjoyed our couple of nights at Mövenpick Hanoi, but found room a bit dated, and the new outdoor pool not that enticing. The restaurant was expensive with the food being average, but over all the location was good and service excellent. Would not recommend going out of your way to visit the 5pm chocolate buffet

Dear David M, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hanoi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve in the points you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 197 리뷰 9.4/10 위치
  • 238 리뷰 7.7/10 객실
  • 354 리뷰 9/10 서비스
  • 10 리뷰 0/10 인터넷 가격
  • 120 리뷰 8.6/10 레스토랑
  • 109 리뷰 8.9/10 편의 시설
  • 105 리뷰 9.1/10 조식
  • 95 리뷰 9.3/10 분위기

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하노이 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.