Novotel Jodhpur ITI Circle 5 stars

Customer review rating (ALL Rating) 4.6/5 1,077 reviews

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Description

Hotel extras

  • Location, its 15 Minutes' drive from Jodhpur Airport and local market.

  • Design, Modern, contemporary, Chic, efficient

  • Views, one side offers a beautiful view of CAZRI on the other side view of Historical places.

  • Spacious, Room Size 30Sqm one of the largest rooms in its category.

  • Technology, Only hotel to offer a fully automated suite room functionality.

Our accommodation(s)

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Room 1

Hotel location

Novotel Jodhpur ITI Circle

Plot No 21 A Light Industrial, Area Sector G, Near Iti Circle Shastri Nagar
342001 JODHPUR
India

GPS:26.2614291, 73.0008528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,077 reviews

Customer review rating 2.5/5

Lukas H. Couples - Confirmed reviews ALL

Dear Mr. H., Thank you for sharing your detailed feedback. We are pleased to know that you were satisfied with the service provided by our staff and found the rooms comfortable and clean. We sincerely regret the disappointment regarding the dining options and other facilities. We would like to clarify that our hotel is a strictly vegetarian establishment, and therefore, we do not serve eggs or non-vegetarian food. We understand that the information displayed on the booking platform may have created different expectations, and we regret any confusion caused. Regarding the castle view, please note that the view may vary depending on the room category, location, and surrounding buildings. We are sorry if this did not meet your expectations. With regard to the rooftop, it forms part of our pool area and is subject to the pool’s operating hours. For safety and operational reasons, access is restricted after the pool area closes. We truly appreciate your feedback, as it helps us identify areas where we can improve the clarity of information provided to our guests. We hope you will give us another opportunity to provide you with a more enjoyable experience. Warm regards, Priyanka Parashar Rooms Division Manager

Customer review rating 1.5/5

Anurag T. Business - Confirmed reviews ALL

Dear Mr. T., Thank you for taking the time to share your detailed feedback. Please accept my sincere and heartfelt apologies for the disappointing experience you had during your stay. I assure you that the concerns highlighted by you regarding the dingy bathrooms, old and worn-out linen, plumbing issues, and the persistent unpleasant smell are being taken seriously. These shortcomings are certainly not in line with the standards we expect from our team. I am particularly concerned about your observations regarding housekeeping, including the dust on the metal rods and the food item left on the floor for several days. This clearly indicates a lapse in our cleaning and inspection processes, and I regret that these were not identified and addressed promptly. I have taken note of all these concerns and will personally ensure that the housekeeping and engineering teams review the issues and implement the necessary corrective measures. We will also reinforce our room inspection and quality-control procedures to ensure such lapses are not repeated. We are equally concerned to learn about your health experience following your dinner at the rooftop lounge. Your feedback will be thoroughly reviewed with our culinary and hygiene teams, and all necessary precautions will be reinforced. Please be assured that your feedback will be used constructively to improve our standards and accountability. I sincerely regret the inconvenience caused and hope we will have the opportunity to restore your confidence in our hotel. Warm regards, Priyanka Parashar Rooms Division Manager

Customer review rating 4.0/5

Prabhjot S. Couples - Confirmed reviews ALL

Dear Mr. S., Greetings from the hotel! Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you had a comfortable stay and appreciated the courteous and genuine service provided by our team. We are especially pleased to hear your kind words about Ms. Lovepreet Kaur and her assistance during the check-in process. We will certainly share your appreciation with her. We sincerely apologize for the inconvenience caused during check-out regarding the All Accor points payment. We understand how disappointing it must have been to be asked to make the full payment despite the points already being redeemed during check-in. We appreciate your patience while our manager intervened to resolve the matter. Your feedback regarding the front desk team's understanding of the All Accor loyalty program is well noted. We will reinforce the necessary training with our team to ensure that such situations are avoided in the future and that our guests receive a smooth and seamless experience. Thank you once again for your kind feedback and for highlighting both the positive aspects and the areas where we can improve. We truly value your patronage and look forward to welcoming you back for an even better experience. Warm regards, Priyanka Parashar Rooms Division Manager

Customer review rating 4.0/5

Pankaj A. Business - Confirmed reviews ALL

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Jodhpur ITI Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priyanka Parashar Rooms Division Manager

Customer review rating 5.0/5

Abhishek S. Business - Confirmed reviews ALL

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Jodhpur ITI Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priyanka Parashar Rooms Division Manager

Other web-users rate our hotel

  • 191 reviews 8.6/10 Location
  • 495 reviews 8.7/10 Room
  • 925 reviews 9.2/10 Service
  • 14 reviews 8.5/10 WiFi
  • 280 reviews 8.5/10 Cleanliness
  • 192 reviews 8.6/10 Breakfast
  • 42 reviews 9.5/10 Wellness Area

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