Novotel Jodhpur ITI Circle 5 stars

Customer review rating (ALL Rating) 4.6/5 392 reviews

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Description

Hotel extras

  • Location, its 15 Minutes' drive from Jodhpur Airport and local market.

  • Design, Modern, contemporary, Chic, efficient

  • Views, one side offers a beautiful view of CAZRI on the other side view of Historical places.

  • Spacious, Room Size 30Sqm one of the largest rooms in its category.

  • Technology, Only hotel to offer a fully automated suite room functionality.

Our accommodation(s)

Hotel location

Novotel Jodhpur ITI Circle

Plot No 21 A Light Industrial, Area Sector G, Near Iti Circle Shastri Nagar
342001 JODHPUR
India

GPS:26.2614291, 73.0008528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  392 reviews

Extremely Poor Staff

Customer review rating 0.5/5

Pravin S. Business - Confirmed reviews ALL

1. Room was not cleaned at the time of check in. 2. Basic amenities like water was also not present in the room. 3. Staff was totally rude and lacks basic courtesy towards guest. 4. Food quality was poor, limited and tasteless. 5. No extra effort by the staff for the guest in terms of food, restaurant, amenities. 6. Asked for the bill at the check out counter, the counter person as well as the lady manager denied giving bill of the stay stating booking was done through other site. Basic manners and courtesy was lacking at all the interaction with hotel staff. 7. Extremely poor experience of stay.

Dear Mr. Pravin Kumar S., Thank you for taking the time to tell us about your experience at the Novotel Jodhpur ITI Circle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. This is to inform that since you had booked through different portal we are not in position to share the invoice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priyanka Parashar Room Division Manager

Very suffocated room

Customer review rating 1.0/5

Neeraj R. C. Business - Confirmed reviews ALL

Room was like a cage without windows No info shared during checkin

Dear Mr. Neeraj Ratan C., Thank you for taking the time to tell us about your experience at the Novotel Jodhpur ITI Circle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priyanka Parashar Room Division Manager

Convenient location, excellent stay

Customer review rating 4.5/5

Rajani Solo - Confirmed reviews ALL

I stayed for 2 nights at novotel jodhpur. It is not far from airport, rooms are clean with all basic amenities. Food was delicious and delivered on time. Staff is professional, and friendly. I felt safe and really enjoyed my stay.

Dear Ms. Rajani D., We very much appreciate your comments regarding your stay at the Novotel Jodhpur ITI Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priyanka Parashar Room Division Manager

Huge price difference

Customer review rating 0.5/5

Sp Friends - Confirmed reviews ALL

Huge price difference between when we booked and what the pricing was that day. Almost 3x more. The rooms are not worth 30,000 a night

Dear Mr. Sanket Nilesh P., Thank you for taking the time to tell us about your experience at the Novotel Jodhpur ITI Circle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priyanka Parashar Room Division Manager

Excellent

Customer review rating 4.5/5

Mayank B. Couples - Confirmed reviews ALL

You can read my Booking.com review. Only thing I noticed is the labour exploitation which is quite evident in your property. I hope you dont continue such practices and keep within the legal framework of working time law. Also , if you can , try to test the sound insulation of your rooms. Near to the room 618 there is a warehouse / rest area for housekeeping staff or helpers and I could hear them come and go clearly.

Dear Mr. Mayank B., We very much appreciate your comments regarding your stay at the Novotel Jodhpur ITI Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priyanka Parashar Room Division Manager

Other web-users rate our hotel

  • 157 reviews 8.2/10 Location
  • 356 reviews 8.7/10 Room
  • 665 reviews 9/10 Service
  • 14 reviews 8.8/10 WiFi
  • 159 reviews 9.5/10 Cleanliness
  • 141 reviews 8.3/10 Breakfast
  • 26 reviews 5.9/10 Wellness Area
  • 9 reviews 3.3/10 Bar

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