SO/ Maldives 5 stars

Dear Chelseah, Chic greetings from SO/ Maldives! Here’s a warm, heartfelt, and professional reply that reflects the emotion of a honeymoon review while staying polished: Thank you very much for sharing such a beautiful and heartfelt review of your honeymoon at SO/ Maldives. We are truly honored that you chose to celebrate such a special milestone with us, and it means the world to know that your experience exceeded expectations. Your wonderful words about Ahsan are incredibly appreciated—he will be absolutely thrilled to know that his dedication, attentiveness, and care made such a meaningful impact on your stay. Knowing that you leave with not just memories, but a lasting connection is truly special. We are also delighted to hear your kind praise for our entire team, as well as your appreciation of the spacious and immaculate villas. Your comments perfectly reflect the passion and pride our team takes in creating unforgettable experiences for our guests. Thank you once again for your heartfelt recommendation. We cannot wait to welcome you both back to SO/ Maldives to reconnect with the team and create even more beautiful memories together. Warm regards, Viu - Guest Experience

Dear Linda, Chic greetings from SO/ Maldives! Thank you for sharing your thoughtful review. We’re pleased to hear that your stay felt calm, respectful, and comfortable, qualities we aim to reflect throughout the guest experience. Your overwater villa at the end of the boardwalk sounds like a wonderful setting, and it’s great to know the privacy and views added to your enjoyment. Waking up to the ocean is indeed a special way to begin the day. We’re also glad you enjoyed the breakfast. especially the croissants and appreciated the variety of food and drink options available. Your mention of swimming in clear waters and the short boat journey to the island captures some of the simple pleasures of being here. Thank you for choosing SO/ Maldives and for sharing your experience. We hope to have the opportunity to welcome you back in the future. Warm regards, Viu - Guest Experience

Dear Morgan, Thank you for taking the time to share your feedback following your stay with us. We regret to learn that your experience with the Guest Experience Maker did not meet your expectations. This is not reflective of the service standards we strive to uphold. While the team member mentioned has consistently received positive feedback from other guests, your comments regarding service attitude and communication have been shared with the relevant leadership team for review and alignment. With regard to arrival arrangements, we would like to clarify that our standard check-in time is 3:00 PM. While early check-in is always subject to availability and cannot be guaranteed, our team strives to support arriving guests as comfortably as possible when villas are not immediately ready. We are pleased to note your positive remarks about the rest of the team, and we appreciate you acknowledging their efforts. Thank you for sharing your perspective. Feedback such as yours is important as we continue to focus on service consistency and guest experience. We wish you all the best in your future travels. Kind regards, Viu – Guest Experience

Dear G., Chic greetings from SO/ Maldives! Thank you for your radiant review and perfect scores across the board. We’re thrilled to hear you felt at home in our little paradise. It’s wonderful to know the island’s beauty and privacy made your stay so special. We look forward to welcoming you back soon for more SO/ moments. Warm regards, Viu - Guest Experience