SO/ Maldives 5 stars

Customer review rating (ALL Rating) 4.7/5 900 reviews

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SO/ Maldives - Image 1
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Emboodhoo Lagoon, Kaafu Atoll, 20028 Male, Maldives

Description

Hotel extras

  • 15-minute speedboat from Velana International Airport.

  • 80 modern luxury stylish villa collections.

  • Seen and be seen at the sophisticated Lazuli Beach Club.

  • Located in Emboodhoo Lagoon home to diverse marine life such as shark & ray, dolphin, etc.

  • Family Beach Pool Villa with Capsule designed for an ultimate family getaway.

Our accommodation(s)

Hotel location

SO/ Maldives

Emboodhoo Lagoon, Kaafu Atoll
20028 Male
Maldives

GPS:4.123417, 73.481778

Telephone
Fax +960 664-9100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  900 reviews

TripAdvisor Rating  4.9/5  663 reviews

Horrible Hotel

TripAdvisor rating 1.0/5

Ammar A TripAdvisor review

This hotel was an absolute disappointment! The room pictures were far from the reality. The toilet smelled like sewage, and despite our request for a fix or a new room, they completely ignored us and never returned. The swimming pool was freezing, and there was no heater, making it impossible to enjoy the villa even on a sunny day. The “butler” assigned to us was mediocre at best. He had no experience as a butler and had incredibly low standards for luxury, which is what the hotel advertises. We booked a stay that included multiple services, but he didn’t inform us about them and was determined to ignore them until I pointed out what was included in my package. The quality of the food in the restaurants was equally poor. The breakfast waiters were clueless, and the buffet had a limited selection. It took about 30 minutes to get an omelette, which was hardly a luxury. The lunch and dinner options were equally disappointing, with a lack of quality and selection. To make matters worse, our flight was at 6 pm, and we requested an extra 2 hours for late check-out until 2 pm instead of the scheduled 12 pm. However, they wouldn’t accommodate our request, even after speaking to the hotel manager. They only gave us until 1 pm, leaving us waiting in the reception from 1 pm onwards. To add insult to injury, they wouldn’t provide a transfer to the airport until 3:45 pm, leaving us sitting in the lobby for 2 hours and 45 minutes. And to our surprise, while we were waiting, we noticed other guests leaving their rooms and coming to the lobby by 3 pm. When we asked them, they revealed that they were actually allowed 3 hours late checkout! Overall, our experience at this hotel was horrible. I wouldn’t recommend it to anyone. I believe that the entire staff and butlers should be replaced or undergo extensive training to improve their service.

Customer review rating 5.0/5

Ann M. S. Friends - Confirmed reviews ALL

I loved everything about SO Maldives. From getting picked up st the airport. tp the fantastic attentive staff. to the great restaurants and the beautiful Villa over the water, I could not have been happier! Oh, I can't forget the Spa treatment! WOW! Thank you for treating us like royalty!

Dear Ann, Chic greetings from SO/ Maldives! Thank you for sharing such a wonderful review. It brings us great joy to know that your SO/ Maldives experience exceeded expectations from the very first airport welcome to the final moments of overwater serenity. We are delighted that our attentive team, exceptional dining, beautiful villa, and indulgent spa experience all contributed to such a memorable stay. Creating moments of effortless luxury is what we strive for, and knowing you felt truly cared for means everything to us. Your special mention of Arshad is greatly appreciated, he is indeed a valued member of our team, and your kind words will certainly be shared with him. We hope this marks the first of many returns to SO/ Maldives. Until then, thank you for allowing us the pleasure of welcoming you. Warm regards, Viu - Guest Experience

Customer review rating 5.0/5

Michelle H. Friends - Confirmed reviews ALL

Had the most amazing stay, overwater villa very wow factor

Dear Michelle, Chic greetings from SO/ Maldives! Thank you for sharing such a lovely review. We are delighted to know that your stay was truly memorable and that the overwater villa delivered the “wow” factor you were hoping for. To hear that you could not fault your experience is the highest compliment we could receive. It is incredibly rewarding to know that every detail came together seamlessly for you. We look forward to welcoming you back whenever you’re ready for your next island escape. Warm regards, Viu - Guest Experience

Phenomenal anniversary trip

TripAdvisor rating 5.0/5

Cody H TripAdvisor review

We had an amazing time at SO Maldives for our anniversary trip. When we first arrived at the airport, they were there to greet us with a sign to a private boat to take us from the airport to our resort. When we arrive to our over the water villa everything was decorated with a bottle of welcome sparkling wine, fruits, and cake. Every Employee was so friendly even the groundskeepers and the maintenance crew would smile and waved at us during the entire trip. The highlight of the trip was both the scuba diving experiences, and the people. Reach me or we would frequently have the same servers for breakfast, lunch, dinner and it is really a testament to how hard the staff works here. Every time they see you, they truly seem excited to see you again. The scuba diving was a seamless process and they allowed us to dive every day that we wanted to go out even at last minute notice. We got to see some amazing underwater, sea life, and some of the best dive sites in the world. Our scuba instructor was consistent through throughout the trip which made us feel very comfortable. The spa was also one of the highlights of a trip and the spa services were very reasonable for higher end luxury resorts in terms of prices. We booked two spa treatments during our trip, but wish we would have booked more as it was very personalized service and perfect for couples. Shifaz did a phenomenal job cleaning our room and every time we would come back from the pool or beach or a dive trip we would have fresh towels, changed linens, and new water awaiting for us. He would check in with us multiple times a day to make sure we did not need anything. Our GEM Ana was fantastic as well and always responded to us very quickly with any questions or concerns and helped arrange meals, scuba trips and boat transfers to crossroads

Dear Cody H, Chic greetings from SO/ Maldives! Phenomenal anniversary trips are our absolute favorite, thank you for celebrating such a special moment with us at SO/ Maldives. From that very first airport welcome and private boat arrival to the sparkling surprises waiting in your overwater villa, we’re delighted to know your celebration began in true SO/ style. It’s wonderful to hear that our team. from the smiling groundskeepers to our service stars made you feel so warmly welcomed throughout your stay. Your scuba adventures sound incredible, and we’re thrilled that the seamless diving experience and consistent instructor helped make every dive feel effortless and unforgettable. The underwater world here really does love to show off. We’re equally happy that the spa added an extra layer of indulgence to your trip, though we completely understand wishing you’d booked more, perhaps next time on your next visit. And a heartfelt thank you for recognizing Shifaz for his exceptional care and attention, he truly embodies our commitment to thoughtful, personalized service. A very special mention as well for Anaa, your GEM who will be delighted to know she helped make your anniversary celebration smooth, memorable, and perfectly curated. Thank you once again for choosing SO/ Maldives to celebrate love, adventure, and unforgettable moments. We hope to welcome you back soon, perhaps for another anniversary, or simply because island bliss is calling. Warm regards, Viu - Guest Experience

Customer review rating 5.0/5

Samar N. Couples - Confirmed reviews ALL

Everything was so beyond perfect! Respectful staff resort is beautiful and so clean food was awesome will definitely be coming back in a few years!!

Dear Samar, Chic greetings from SO/ Maldives! Thank you for your glowing review. We’re delighted to hear that everything, from our beautiful, pristine resort to the delicious food and respectful service, exceeded your expectations. It’s wonderful to know your stay was truly memorable, and we can’t wait to welcome you back for another SO/ escape in the coming years. The island and our team will be ready and waiting. Warm regards, Viu - Guest Experience

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Other web-users rate our hotel

  • 254 reviews 8.9/10 Location
  • 483 reviews 9.4/10 Room
  • 777 reviews 9.1/10 Service
  • 8 reviews 9.6/10 WiFi
  • 275 reviews 9.7/10 Vibe
  • 134 reviews 7.6/10 Beach
  • 130 reviews 8.9/10 Cleanliness
  • 126 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.