Mercure Melbourne Southbank 4 stars

Customer review rating (ALL Rating) 4.1/5 2,960 reviews

Mercure Melbourne Southbank - Image 1
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Description

Hotel extras

  • Rooms with kitchenettes and Chromecast for home comforts

  • A short walk from Flinders Street station and the CBD

  • Walking distance from famous sights like Eureka Tower and AAMI Park

  • Steps from restaurants and bars on the Yarra River promenade

  • An abundant breakfast buffet and a warm, convivial café

Our accommodation(s)

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Hotel location

Mercure Melbourne Southbank

9 Riverside Quay
3006 SOUTHBANK
Australia

GPS:-37.82122, 144.96537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DISTRIKT PRESS CAFE

Distrikt is your all-day hangout, no matter how far you are from home. High-quality, well-prepared ingredients ensure the comforts of home cooking, and our friendly team makes everyone welcome. Local customers drop in too, adding to the community feel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,960 reviews

Customer review rating 4.5/5

Lauren T. Couples - Confirmed reviews ALL

We had a wonderful time visiting Southbank and the Mercure was a huge part of that - highly recommend :)

Customer review rating 4.5/5

Shainu J. Families - Confirmed reviews ALL

Very good experience

Customer review rating 3.5/5

Thasupakorn R. Business - Confirmed reviews ALL

Stayed on 2nd floor (Baht room, no amenity set-up). At check-in, staff informed that lower-floor room was allocated as booking was made via 3rd party. They also recommended booking directly with hotel website for better room allocation and benefits. Management may consider complimenting the staff for professionally promoting direct booking.

Customer review rating 5.0/5

Anne Couples - Confirmed reviews ALL

Friendly approachable staff. The room was very comfortable and clean with everything you needed. The cafe was nice, quiet and had a delicious variety of food. Parking was right next to the motel. I highly recommend.

Customer review rating 3.5/5

Kellie S. Couples - Confirmed reviews ALL

Nice stay, some staff were a bit abrupt and I found them quite rude, especially before check in, were there a bit early and no option offered to check in early like most hotels. Door lock went flat and it was our job to keep going back to room to check new cards etc before someone would fix it, would prefer staff did this to save us the trip late at night going up and down, especially when we knew it was not our keys but the lock itself that had no lights going on.

Other web-users rate our hotel

  • 1,730 reviews 9.8/10 Location
  • 2,028 reviews 6.1/10 Room
  • 1,544 reviews 6.8/10 Service
  • 27 reviews 7.2/10 WiFi
  • 886 reviews 5.4/10 Cleanliness
  • 478 reviews 6.9/10 Breakfast
  • 19 reviews 0.6/10 Wellness Area
  • 17 reviews 0.3/10 Pool

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