Mercure Melbourne Southbank

Customer review rating (ALL Rating) 4.1/5 564 reviews

Hotel extras

  • Flinders Street Station is a short 5 minute walk from the hotel.

  • Located in the heart of Melbourne CBD close all iconic attractions.

  • 24 hour reception, full breakfast buffet, free Wi-Fi and communal laundry.

  • 275 non-smoking hotel rooms, with smart TV & kitchenettes in every room.

Our accommodation(s)

Hotel location

Mercure Melbourne Southbank

9 Riverside Quay

GPS:-37.82122, 144.96537

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Near the property
  • Car park


Non contractual photo

PLEASE NOTE: CURRENTLY OUR FOOD & BEVERAGE OFFERINGS ARE LIMITED. Start your day the right way with a full breakfast buffet at Mercure Melbourne Southbank.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  564 reviews

TripAdvisor Rating  4.0/5  8,158 reviews

Certificate of excellence 2022

Clean, comfortable and convenient location

Customer review rating 3.5/5

John Business - Confirmed reviews ALL

Experience was good apart from the shower head which fell apart when I went to have a shower - otherwise happy with the experience

Dear John S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for the experience that you had with the shower head, and I will pass your concern to the maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nishma Shrestha Front Office Assistant Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very good so close to the places we explored.

Great Location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Was good

Well located, great price

Customer review rating 4.5/5

Courtney Families - Confirmed reviews ALL

The place was a great location for city shopping and easy access to Rod Laver and the MCG. Plenty of food options near by. Hotel was clean and tidy. The bathroom could do with an exhaust fan and the tea and coffee in room options were poor. But overall stay was great, would stay again.

Well located - close to everything

Customer review rating 4.0/5

Annie Business - Confirmed reviews ALL

The hotel is comfortable, well located and when I had an issue with the comfort of my bed it was quickly rectified which I appreciated as I was staying for 4 days. I also enjoyed that I could walk everywhere from the hotel and the choice of restaurants, coffee shops etc from the hotel was a great bonus

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Other web-users rate our hotel

  • 1,221 reviews 9.5/10 Location
  • 1,238 reviews 5.2/10 Room
  • 851 reviews 7.6/10 Service
  • 20 reviews 6/10 WiFi
  • 560 reviews 4.5/10 Cleanliness
  • 243 reviews 6.7/10 Breakfast
  • 134 reviews 3.8/10 Food
  • 5 reviews 0/10 Wellness Area

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