Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.7/5 1,233 reviews

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Description

Hotel extras

  • The best location Newcastle has to offer.

  • Seven spacious meeting and event spaces with overhead projector and with free Wi-Fi access.

  • On-site parking available.

  • The cafe-bar offers a delicious all-day menu, room service and a breakfast buffet.

  • Comfortable rooms with new beds, free Wi-Fi and TV with Chromecast.

Our accommodation(s)

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Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,233 reviews

TripAdvisor Rating  3.0/5  23 reviews

Choose room carefully

TripAdvisor rating 3.0/5

whiskybravo50 TripAdvisor review

Stayed recently with my wife at this hotel. We were travelling through and required a room for a good night’s sleep. This did not happen as noise from a nearby nightclub was unbearable. Fortunately the staff member on duty moved us to another room which resulted in a good night’s sleep. Staff were very accommodating which saved the night. Personally we would not stay again.

Good location

Customer review rating 3.5/5

Chelsie Business - Confirmed reviews ALL

Perfect location for what I needed

Lovely

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy, quick check in. Great room. Well priced.

Dear Katherine I., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Queenie

Spacious and well located

Customer review rating 3.5/5

Sherry Families - Confirmed reviews ALL

Myself, my daughter, sister in law and niece came to Newcastle for the weekend to attend the University Open Day. The hotel was about 15-20 mins from the campus. I found the young woman at the checkin average. I would have expected a bit more, especially being a Platinum & Accor Plus member. The 2 bedroom apartment was a bit dated, very spacious and the beds were comfy. I did feel a bit uneasy about the carpark. It seemed a bit dodgy and it said park at your own risk. Nothing happened but perhaps a some security check by the hotel would be good. That night/late arvo, we walked into the Honeysuckle dining/restaurant area. It was a flat, easy, beautiful walk. Breakfast the next morning was above average. Overall a good stay.

Dear Sherry D., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Queenie

Decent stay.

Customer review rating 4.0/5

Glenn R. Couples - Confirmed reviews ALL

Comfortable beds. Room clean. Good location. Propert seems to be short staffed as one person was attending to bar, restaurant and reception.

Dear Glenn R., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Queenie

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Other web-users rate our hotel

  • 621 reviews 7.9/10 Location
  • 1,072 reviews 5.1/10 Room
  • 810 reviews 8.3/10 Service
  • 11 reviews 3.8/10 WiFi
  • 614 reviews 5/10 Comfort
  • 477 reviews 4/10 Cleanliness
  • 279 reviews 2.9/10 Vibe
  • 254 reviews 2.3/10 Amenities

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