Swissôtel Resort Kolasin 4 stars

Customer review rating (ALL Rating) 4.5/5 271 reviews

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Swissôtel Resort Kolasin - Image 1
Swissôtel Resort Kolasin - Image 2
Swissôtel Resort Kolasin - Image 3
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Ski centar 1600, Kolasin, 81210 KOLASIN, Montenegro

Description

Hotel extras

  • Stunning Location & Direct Access to Slopes

  • Convenient Location

  • Mountain-Style Accommodation

  • Two Restaurants with Après-ski Terrace, The Morel & Blend

  • Calmé Spa & Wellness

Our accommodation(s)

Studio

Swiss Signature Room

  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Mountain view

Hotel location

Swissôtel Resort Kolasin

Ski centar 1600, Kolasin
81210 KOLASIN
Montenegro

GPS:42.842601, 19.63911

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  271 reviews

Customer review rating 5.0/5

Tikva C. Couples - Confirmed reviews ALL

New and modern hotel beautifuly desiened. We enjoyed the pool , the souna , the breakfest , the staff are friendly. I highly recommend this hotel

Dear Tikva C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our facilities, including the pool and sauna, as well as our breakfast offerings. Your recommendation means a lot to us. Swissôtel Resort Kolasin Team

Customer review rating 2.5/5

Praveen S. Families - Confirmed reviews ALL

The rooms were spacious and very clean. Beds were very comfortable. Decor was amazing. Food was too good. Loved the Gnocci and Caprese salad with Olive oil sorbet. The swimming pool and spa was not working. They should mention it while booking. Also the TV had only Youtube. The hotel network didn't allow to watch Netflix. You cannot connect with your phone which is very basic and we found it in small apartments even. So you expect that in such big hotel. After the shower, the bathroom becomes wet as the shower door is not fully closed.

Dear Praveen S., Thank you for sharing your feedback regarding your recent stay at Swissôtel Resort Kolasin. We are pleased to hear that you appreciated the spacious rooms, comfortable beds, and the quality of our food. Your compliments regarding the Gnocchi and Caprese salad are truly valued. We regret to learn that your experience was marred by the pool and spa facilities being unavailable. We understand how important these amenities are and will take your suggestion regarding communication into consideration. Additionally, we acknowledge your concerns about the entertainment options available in the room and the bathroom design. We appreciate your input as it helps us improve our services for future guests. Thank you once again for your valuable feedback. Swissôtel Resort Kolasin Team

Customer review rating 1.5/5

Oxana K. Families - Confirmed reviews ALL

When we arrived, it turned out that the spa area in the hotel wasn’t working. We had specifically come from Budva to spend time together as a family in the spa. No one informed us in advance that the pool and saunas would be closed. Because of that, we had to spend our entire stay in the room. On top of that, the water was simply terrible. Dirty water was coming from the tap — not only undrinkable, but even unpleasant to bathe in. In this situation, it would have been nice if the hotel had provided more bottled water. When we asked for it, we were given only one extra liter for a family of four. Since there were no shops nearby — especially considering that it was Sunday and they were closed — and the nearest store was quite far away, this made our stay extremely uncomfortable.

Dear Oxana K., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Kolasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on +382 20… if you wish to discuss this matter in further details. Sincerely, Swissotel Resort Kolasin Team

Customer review rating 5.0/5

Adi A. Friends - Confirmed reviews ALL

We just had a pleasant stay at Swissotel Kolashin, booked 3 rooms for our family and friends. The hotel is premium level accommodation with well designed recreation facilities, well maintained and welcoming. Great breakfast and dinner, convenient rooms equipped with all what you need, great swimming pool and gym, friendly staff and nice atmosphere overall

Dear ADI A., We very much appreciate your comments regarding your stay at the Swissôtel Resort Kolasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Swissotel Resort Kolasin Team

Customer review rating 4.0/5

Joshua S. Couples - Confirmed reviews ALL

Extremely clean and fancy. Beautiful vibes and stunning scenery. Unfortunate that the sauna and steam room were not working. Also unable to stream my phone on the TV (no Netflix). The inclusive dinner was very sparse, but the breakfasts were amazing. Overall would reccomend

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Swissotel Resort Kolasin Team

Other web-users rate our hotel

  • 116 reviews 7.5/10 Location
  • 268 reviews 8.2/10 Room
  • 288 reviews 8.2/10 Service
  • 6 reviews 3.7/10 WiFi
  • 185 reviews 5.8/10 Food
  • 151 reviews 9.6/10 Vibe
  • 121 reviews 8.8/10 Breakfast
  • 111 reviews 4.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.