Hotel Mercure Paris Gare Montparnasse TGV 4 stars

Customer review rating (ALL Rating) 3.9/5 1,059 reviews

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Hotel Mercure Paris Gare Montparnasse TGV - Image 1
Hotel Mercure Paris Gare Montparnasse TGV - Image 2
Hotel Mercure Paris Gare Montparnasse TGV - Image 3
Hotel Mercure Paris Gare Montparnasse TGV - Image 4
, 75014 PARIS, France

Description

Hotel extras

  • Near Montparnasse station: Hall 1 TGV 5 min, Hall 2 1 min, Hall 3 3 mins

  • An ideal location for taking in Paris's major tourist attractions

  • Undercover private car park, direct access to the hotel

  • 8,611 sq.ft. (800 m2) conference area in the heart of Paris

  • Enjoy our courtyard - a green setting in the heart of the city

Our accommodation(s)

Hotel location

Hotel Mercure Paris Gare Montparnasse TGV

75014 PARIS
France

GPS:48.8375841, 2.318716

Telephone
Fax +33 1 56 54 84 84

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOMAD

Nomad restaurant is open to the public and can be rented for receptions and private dining. Embark on a culinary journey while unwinding in a modern and refined setting that overlooks our indoor patio.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,059 reviews

Good stat

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Overall things were good It was difficult to locate the reception kiosks. Staff were often mistaken for waiting/visiting guests in the lobby

Cher invité, Nous vous remercions pour votre retour positif. Nous prenons note de vos commentaires concernant la localisation des bornes de réception et la confusion du personnel avec les clients. Nous espérons vous accueillir à nouveau bientôt. Cordialement, Romain.

Customer review rating 3.0/5

Pam Friends - Confirmed reviews ALL

The room was a little ordinary in that - no tea or milk available - the bathroom door was hard to open and close and made a racket - the shower rose was far too high to adjust

Dear Pam, We apologize for the inconvenience you experienced. We will address the issues with the bathroom door and the shower rose height. Please note that we do not provide tea or milk in the rooms. Thank you for your feedback. Best regards, Romain.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The staff and the location was perfect and very helpfull. Only the room we stayed did not have a window that we can open. The rest was perfect !9

Dear Guest, Thank you for your positive review regarding our staff and location. We appreciate your feedback about the room, and we will take it into consideration. We hope to welcome you back soon. Best regards, Romain.

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Great facilities, old rooms and mediocre service

Dear guest, Thank you for your feedback. We appreciate your kind words about our location and facilities. We apologize for any inconvenience caused by the room condition and service. Your comments will be shared with our team for improvement. Best regards, Romain.

Well located.

Customer review rating 3.5/5

Ms A. C. Couples - Confirmed reviews ALL

Check in was smooth as always, this is our 3rd time staying here. Initially given room 319 an accessible room asked to be moved, window didn’t open and sink too small, left invoice in room was told staff would check and contact me, unfortunately this did not happen, very disappointed. Did not feel price paid for a double 4 night stay was value for money. Some details in the hotel and in the room need addressing. The safe in the wardrobe was way too high for someone of my height 5ft 6in. Ok breakfast, staff in breakfast room were excellent, gave a warm welcome every morning. Excellent customer care.

Dear Ms C., Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel well located and that your check-in experience was smooth. We appreciate your loyalty as a returning guest. We apologize for the issues you encountered with the initial room assignment and the lack of follow-up on the invoice matter. Your comments about the room details have been duly noted for improvement. We are glad to hear you enjoyed the service from our breakfast room staff. Your feedback on the safe's height will be shared with our team for further review. We regret that the value for money fell short of your expectations. We hope to have the opportunity to welcome you back and provide a more pleasant experience. Warm regards, Romain.

Other web-users rate our hotel

  • 964 reviews 9.3/10 Location
  • 1,663 reviews 5/10 Room
  • 1,457 reviews 7.3/10 Service
  • 24 reviews 5.9/10 WiFi
  • 708 reviews 8/10 Breakfast
  • 452 reviews 5.9/10 Cleanliness
  • 431 reviews 3.8/10 Vibe
  • 267 reviews 4.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.