Mercure Dalat Resort

Customer review rating (ALL Rating) 4.6/5 372 reviews

Hotel extras

  • Walkin distance to Da Lat Old Railway Station

  • Convenient location, easily to visit Linh Phuoc (Ve Chai) Pagoda, Da Lat Market, et cetera.

  • Perfect base on exploring local culture, located near Lycée Yersin - Pedagogical College.

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

Our accommodation(s)

35 square meter Deluxe Room with 1 king size bed or 2 single beds, a bathroom with shower and separate restroom. Smart TV. Free WIFI in all rooms.

Hotel location

Mercure Dalat Resort

03 Nguyen Du Street, Ward 09
670000 Da Lat
Vietnam

GPS:11.945187, 108.459494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  372 reviews

TripAdvisor Rating  5.0/5  118 reviews

Pleasant stay

Customer review rating 4.5/5

Cuong Families - Confirmed reviews ALL

Very nice design, nice villa and flower garden, location overlooking the valley

Very Romantic Resort

Customer review rating 5.0/5

Cuong N. Couples - Confirmed reviews ALL

One of the best place to stay in Vietnam by far

Dear Mr Cuong N., We very much appreciate your comments regarding your stay at the Mercure Dalat Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

Beatiful place, comfortable

Customer review rating 4.5/5

Linh V. Families - Confirmed reviews ALL

Very good hotel in term of place, decoration. Good customer service. However, need to improve food. Food need to be kept warm, especially soup, it is too cold and not good taste. Need to improve vietnamese food.

Dear Ms Linh Thuy Le V., Thank you for taking the time to tell us about your experience at the Mercure Dalat Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duc Phan (Mr.) Front Office Manager

Nice and Clean

Customer review rating 3.5/5

Chang Couples - Confirmed reviews ALL

Nice and Clean. Staff needs more training as not all the staff speaks English.

Dear Mr Chang Su Y., Thank you for taking the time to tell us about your experience at the Mercure Dalat Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duc Phan (Mr.) Front Office Manager

Most Exceptional Mercure Hotel I have ever stayed

TripAdvisor rating 5.0/5

Dreamer674202 TripAdvisor review

This is most exceptional Mercure Hotel I have ever stayed in past 15+ years travelling globally in Accor Hotel. The staff are Too friendly and we really felt very much at home. One of our friends (Benjamin) who fell during the trip was cared well by the team and they took extra miles to send him to hospital to do Xray with even taxi paid by the hotel. Something never happened to me in all Mercure hotels across the world. This hotel shall be rated 6* in terms of people touch, services and beautiful facilities. Special thanks to Ms Van, duty manager and her great team in assisting our room change, baggage movement and room upgrading. Also appreciation to the restaurant manager (forget the lady name) who has taken extra miles to accomodation my dietary requirement although the restaurant is short of staff. My friend Benjamin personally insisted that he want to pay high respect and appreciation to the inhouse nurse (Ms Hoa) in providing medical help and facitated to get him to hospital. Surely we will come back again if we are in Dalat. Great job to this fatanstic team led by Frank Weiss (Resort GM) who met us later. I always believe good soldiers must be having a good general behind.

Dear Dreamer674202, We very much appreciate your comments regarding your stay at Mercure Dalat Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan(Mr.) Front Office Manager Mercure Dalat Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 37 reviews 7.7/10 Location
  • 76 reviews 7.5/10 Room
  • 115 reviews 8.6/10 Service
  • 64 reviews 9.5/10 Vibe
  • 54 reviews 8.6/10 Amenities
  • 48 reviews 8.3/10 Breakfast
  • 39 reviews 7.1/10 Food
  • 36 reviews 7.1/10 Cleanliness

Powered by Trustyou