Mercure Da Lat Resort

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Mercure Da Lat Resort

Customer review rating (ALL Rating) 4.7/5 54 reviews

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Description

Hotel extras

  • Walkin distance to Da Lat Old Railway Station

  • Convenient location, easily to visit Linh Phuoc (Ve Chai) Pagoda, Da Lat Market, et cetera.

  • Perfect base on exploring local culture, located near Lycee Francais Alexandre Yersin

  • Fitness center and Tennis court

  • Sauna and Steam room

Hotel location

Mercure Da Lat Resort

03 Nguyen Du Street, Ward 09
670000 Da Lat
Vietnam

  • By plane

    LIEN KHUONG At 3km / 1 miles

  • By plane

    Lien Khuong Airport At 0km / 19 miles

  • By car

    LIEN KHUONG At 19km / 11 miles

  • By train

    DA LAT At 0km / 0 miles

GPS:11.945187, 108.459494

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

35 square meter Deluxe Room with 1 king size bed or 2 single beds, a bathroom with shower and separate restroom. Smart TV. Free WIFI in all rooms.

Our guest reviews

Our guest reviews for
Mercure Da Lat Resort

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  54 reviews

Good Stay

Customer review rating 5.0/5

Ngoc Friends - Confirmed reviews ALL

So Satisfied about Staff, Service and Food at Restaurant.

Dear Ms Tran Phuong Ngoc D., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

Good stay, friendly staff

Customer review rating 5.0/5

P. P. Couples - Confirmed reviews ALL

Super friendly & helpful staff. Warm welcome, quiet atmosphere. Definitely be back next time. Will suggest to my friend Special thank to Mr Duc & Mr Hung for helping me out

Dear Mr Xuan P. P., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc P. (Mr.) Front Office Manager

Beautiful place, nice staffs.

Customer review rating 4.5/5

Dương T. K. Families - Confirmed reviews ALL

Mecure Dalat is such a good place to stay. but menu buffet need to be diversified

Dear Mr Trung K. D., Thank you for taking the time to tell us about your experience at the Mercure Da Lat Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duc Phan (Mr.) Front Office Manager

Good stay

Customer review rating 4.0/5

N. T. C. Couples - Confirmed reviews ALL

Warm welcome, staff quite new and have less ecperience.

Dear Mr C. The N., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

Good stay

Customer review rating 4.5/5

Quyen Business - Confirmed reviews ALL

Good service, nice play, clean.

Dear Ms Thi Quyen N., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort (Opening First Quarter 2022). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

Good stay

Customer review rating 5.0/5

L. T. C. H. Business - Confirmed reviews ALL

Professional , kind staff and professional service

Dear Ms Thi Cam H. L., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort (Opening First Quarter 2022). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

New facilities, well located

Customer review rating 4.0/5

Thanh N. L. Families - Confirmed reviews ALL

A bit noisy if staying in ground room. There are some builiding still under construction. However, the facilities are quite new, hotel staff is very nice and the ambience is great. Our family, especially our 2-year old boy, really enjoyed walking along the paths with French music and flowers. Will definitely stay here again when we are back to Dalat.

Dear Mr Thanh Nhat L., Thank you for taking the time to tell us about your experience at the Mercure Da Lat Resort (Opening First Quarter 2022). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phan Đức (Mr.) Front Office Manager

Nice stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Best here is the lavender garden.

Dear Ms Phuong Vi N., We very much appreciate your comments regarding your stay at the Mercure Da Lat Resort (Opening First Quarter 2022). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duc Phan (Mr.) Front Office Manager

Good stay

Customer review rating 4.5/5

N. D. B. Friends - Confirmed reviews ALL

Helpful staff, nice resort, good services

Kính gửi Mr DAC B. N., Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Mercure Da Lat Resort (Opening First Quarter 2022). Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Phan Đức (Mr.) Front Office Manager

Beautiful hotel but sewage smell

Customer review rating 3.5/5

Jp Families - Confirmed reviews ALL

I stayed in the suite room, but the sewage smell was very strong. I thought it was a construction problem and not a hotel cleaning problem, so I did not complain during the stay. I think Mercure Da Lat can also fix it using the sewer trap. The stench in the suite is a serious problem.

Dear Ms Jin Young P., Thank you for taking the time to tell us about your experience at the Mercure Da Lat Resort (Opening First Quarter 2022). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duc Phan (Mr.) Front Office Manager

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