ibis budget Bromsgrove 2 stars

Excellent facility, always a warm welcome from the staff from reception team to household staff. Always helpful, professional and courteous with a smile.

The overall accommodation was shabby and in need of updating. The worst thing was that our room had a sky light and no curtain or blind meaning we where woken at sunrise. This was really not very pleasant making our sleep disturbed.

VERY UNCOMFORTABLE, BED TO LOW, SHOWER UNCONTROLABLE

Used for leisure

Rooms tired and no twin rooms. Staff friendly and helpful

Low cost basic

The staff kept on from when it was a Travelodge are very friendly and welcoming. Unfortunately, now it is a budgit Ibis you do get a budgit stay.. My husband and I preferred it when it was the Travelodge. The guest were very loud and we even had the Police at the hotel on one night. The second time that week according to the staff.

excellent polite staff over 3 shifts of reception staff.

By and large the Bromsgrove Ibis 'did what it said on the tin' but we were dismayed to be allocated a disabled room which we had not asked for and which was not as described in our booking. We had booked a standard room. We were concerned that someone who really needed such a room was not able to have one and we dislike them because the bathrooms are often not as clean in appearance as we would wish or as easy to use for us as they might be. The receptionist said the hotel was full, the rooms are allocated by others, and she could do nothing to help out.

Easy check in and out. Good size room. Clean

Heavy accent led to some misunderstanding at reception. Spacious room had been cleaned but felt tired, a bit grubby in places and was VERY warm. The fan did not circulate any air - you could barely feel it with your hand right next to it when it was on the highest setting so we were very glad that the windows could be opened wide. No glasses for drinking water. Inside door lock broken but as you need a key to get in we were not overly bothered by this.. Nice large bed with extra pillows. Very limited supply of teabags and milk even when we requested more than the 2 bags and 5 milk pots supplied. Bathroom was large and shower great although at a strange angle.

We have stayed at Bromsgrove Travelodge before and now it is an IBIS BUDGET brand not much has changed , there is some small amount of railway and traffic noise depending on which room you get but overall if you just want a bed for the night it was a good value stay