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ibis budget Bromsgrove 2 stars

Customer review rating (ALL Rating) 4.2/5 113 reviews

ALLSAFE approved hotel

ibis budget Bromsgrove
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+ 9 Services

Hotel extras

  • Bromsgrove train station just 5 minutes' walk

  • Close to lots of pubs and restaurants

  • Close to popular wedding venues

  • Fast train connections to Birmingham and Worcester

  • Close to family attractions

Hotel location

ibis budget Bromsgrove

2 Finstall Road
B60 2DZ bromsgrove
united kingdom

Tel: +4401527919396

Check-in from 15h00

Check out up to 12h00

GPS :52.32368, -2.04658

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 42 rooms
    • One room for people with reduced mobility
    • 4 family rooms
    • No connecting room
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
Access to property
  • Parking shared with Ladybird Inn
    • On site
    • Private

Our accommodation(s)

Our guest reviews for
ibis budget Bromsgrove

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

113 reviews

Good stay except rude staff

Customer review rating 3.5/5

D S. Business - 26/11/2021 Confirmed reviews ALL

My stay was great up to the day of check out when a young man on staff came and rudely knocked on my door telling me I have to leave because it’s 12pm check out time. He didn’t even check before he came knocking to see that I had paid for late check out. He spoiled my last day and a wonderful stay. It felt like discrimination.

Will not come back

Customer review rating 1.0/5

Kate Couples - 24/11/2021 Confirmed reviews ALL

The blanket was really itchy, was not able to sleep all night. Felt like something was biting me all the time. Staff was nice but will not be coming back. Guess its budget for a reason?

Staff very helpful, but the put up beds for children have no mattresses!

Customer review rating 3.5/5

Anonymous Families - 23/11/2021 Confirmed reviews ALL

Staff welcoming and helpful. However the single beds we needed for the grandchildren had no mattresses on them. Staff placed a quilt under the bottom sheet for a little more comfort but my granddaughter had to sleep with me. It is clear that they need a mattress as there is no padding or give in the base, it is just solid.

Met last minute requirement

Customer review rating 4.5/5

Chris Business - 22/11/2021 Confirmed reviews ALL

Very well organised had key ready for check in at 2am. Simple but perfectly adequate room. No frills but very good value for money.

Fantastically friendly

Customer review rating 5.0/5

Ms C. Couples - 21/11/2021 Confirmed reviews ALL

CleN tidy well hidden gem of a hotel.

well located

Customer review rating 5.0/5

Ian H. Couples - 19/11/2021 Confirmed reviews ALL

no problems at all

Great reception and stay

Customer review rating 5.0/5

David L. Solo - 15/11/2021 Confirmed reviews ALL

Excellent booking in process and very pleasant staff clean and safe room

Hotel stay

Customer review rating 2.0/5

Anonymous Friends - 15/11/2021 Confirmed reviews ALL

Average experience at best

Dear Sean M., Thank you for taking the time to tell us about your experience at the ibis budget Bromsgrove. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect place to stay

Customer review rating 5.0/5

Anthony J. Families - 10/11/2021 Confirmed reviews ALL

Great location with all the amenities you need nearby. Great parking, friendly and helpful staff. Very clean and comfortable rooms. Couldn’t ask for more

Dear Anthony J., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very noisy and could do with refurb

Customer review rating 1.5/5

D Couples - 09/11/2021 Confirmed reviews ALL

Understaffed for a Friday night, very friendly, smiling and welcoming staff member on who was the only good thing about it clearly doing her best to keep all the customers happy and safe but being very over stretched and having to deal with drunk falling customers alone. We were immediately warned it would likely be noisy and there were no other rooms available we were put in room 1 right next to Reception a 18th was going on in the pub next door so as well a hearing them come in loudly and drunk throughout the night we had someone above us constantly thudding and were aware no room change was possible so there was little we could do but put up with a night of little to no sleep. Surely it would have made more sense to out the party goes in room 1! The place is dated and need of repair and refurb throughout the worst being the broken metal rail in the shower/bath that could easily have talked and caused injury as screws were hanging out. If it wasn't for the staff u would have rated it lower.

Dear Danielle L., Thank you for taking the time to tell us about your experience at the ibis budget Bromsgrove. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Centrally located

Customer review rating 4.0/5

Alan W. Solo - 08/11/2021 Confirmed reviews ALL

It was fine

Dear Alan W., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent customer service

Customer review rating 5.0/5

Jayne Y. Couples - 02/11/2021 Confirmed reviews ALL

Warm welcome by staff who cared and wanted to ensure that our stay met our expectations. Although slightly dated rooms the cleanliness and comfort is to be complimented.

Dear Jayne Y., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent hotel and great value

Customer review rating 4.5/5

Mark J. Solo - 30/10/2021 Confirmed reviews ALL

Everything was excellent

Dear MARK J., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel clean and staff good however…(see below)

Customer review rating 3.5/5

Sarah M. Business - 29/10/2021 Confirmed reviews ALL

Big issue - you keep taking payment either straight after booking or we’ll before stay date. But of a problem when booking several weeks in advance! Also another irritating issue is that when I book on my Visa card you then take payment from my MasterCard which isn’t registered on my account and was used a few times to book months ago!

Dear Sarah M., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy

Customer review rating 3.0/5

Jenny Business - 29/10/2021 Confirmed reviews ALL

Lovely staff but thin walls and even thinner windows.

Dear Jenny Y., Thank you for taking the time to tell us about your experience at the ibis budget Bromsgrove. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean and Comfy

Customer review rating 4.5/5

Twiney Solo - 28/10/2021 Confirmed reviews ALL

Great value and a great location

Dear Ian T., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Mitch T. Families - 27/10/2021 Confirmed reviews ALL

Good rooms, great freindly staff and excellent value.

Lovely staff. Pleasant Room

Customer review rating 4.0/5

Hinkers Couples - 26/10/2021 Confirmed reviews ALL

Tricky to find the car park as the postcode didn't take us there. Room was reasonable. Shower OK. Room well ventilated. Wi fi was average.

Dear CATHERINE H., We very much appreciate your comments regarding your stay at the ibis budget Bromsgrove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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