Ibis Budget Lancaster Centre 2 stars

Problem with the lights in room initially but helpful staff who offered to move us but wasn’t too much of an issue once bathroom light came on

Staff were very friendly and helpful.

A hotel with the perfect location and that met all the required needs. I only have one recommendation and that is that I arrived at 13:30 and they wanted to charge me 10 pounds for letting me check in 30 minutes before the established time. I did not like this situation, it was unnecessary. It would have been easier and more understandable if they had reminded me that the check-in time is from 14:00 and that the room was not ready yet. In addition to this, I was not offered the option of storing my luggage while I spent time on the street waiting to check in.

Although the staff were very friendly, professional and helpful I found it a bit of an inconvenience having to book online after turning up at reception. I've never come across this before at a hotel. Still the staff we dealt with were very courteous and pleasant.

First visit to Lancaster. Hotel was in a great location. Quick check in. Clean hotel. Would stay again

The Ibis was very clean with Covid measures observed. Comfortable room with good shower and adequate facilities. Pleasant staff.

Stayed 2 nights very clean staff extremely helpful good loction

polite and pleasant receptionists comfy beds great location ear plugs provided as on busy road but didnt use them and slept well clean only negative - hair dryer would have been good. great value for money

Very friendly and helpful staff. Great room with large, comfortable bed. Everything you need in a basic hotel. There is a small car park right across the road and a Wetherspoon next door. We had a very relaxed experience staying at this hotel.

Have stayed here before when it was travelodge, nothing has changed, so very happy

Location is good, staff cheerful, bed clean, slept OK. But, window did not latch, shower controls a bit dodgy, giant mysterious smudge on room wall.

The double bed was really comfortable, however the single beds were like sleeping on a board. So uncomfortable.

Lady on the desk in the hotel very helpful Wasn’t noisy Room was clean but skirting boards looked a little dirty or a lick of paint but other then that was satisfied with the price we paid

Good basic accommodation, centrally located. This is a former Travelodge, so standard and basic, but quiet and very well priced accommodation. No frills, but you know what you're getting. The staff are very friendly and helpful, although unable to help with the terrible wifi.