Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.4/5 2,154 reviews

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Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Fitness center with wet facilities

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Free valet parking onsite

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,154 reviews

well located

Customer review rating 4.0/5

Neelam H. Families - Confirmed reviews ALL

It was good , the cleaning of rooms were unsatisfactory

Dear Neelam, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Ok

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Check in wasn't smooth we were given a room ac didn't work properly 5 reminders before we were offered additional water Valet takes forever Checkout - bellboy takes forever to pick items several calls before they were picked up

Dear Khulood A., Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dubai Downtown team

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I like staying in this hotel specially in the perid from Oct to early Apr. It is in the Bay and close to down town.

Dear Hussam K., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Will be coming back...

Customer review rating 3.5/5

Parerna B. Couples - Confirmed reviews ALL

Apart from being very well located, the rooms are comfortable, the service was satisfactory and areas where had concern/feedback was graciously accepted. Guest relationships Manager, Valentina, even ensured that we get a comfortable ride back to the airport.

Dear Parerana B., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback and for recognizing our team. Please accept our apology for any inconveniences faced. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team.

Nice

Customer review rating 4.0/5

Andrey Solo - Confirmed reviews ALL

Good hotel. Restaurant is not good. Stuff amazing. AC system is absolutely not understanding.

Dear Andrey M., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback and please accept our apology for the disturbance faced during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team.

Other web-users rate our hotel

  • 1,177 reviews 9.3/10 Location
  • 1,525 reviews 7.6/10 Room
  • 2,585 reviews 9.1/10 Service
  • 17 reviews 6.4/10 WiFi
  • 802 reviews 8.8/10 Breakfast
  • 636 reviews 7.5/10 Cleanliness
  • 451 reviews 5.8/10 Comfort
  • 259 reviews 5.8/10 Value

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