Pullman Dubai Downtown Hotel 5 stars

Customer review rating 3.8/5 18 reviews

ALLSAFE approved hotel

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Room 1

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Pullman Dubai Downtown
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+ 23 Services

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa.

  • Rooms offer a spacious working desk with wired or WiFi internet.

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Pullman Dubai Downtown

Marasi Drive
Downtown
P O Box 413311
413311 dubai
united arab emirates

Tel: +97143690000

Fax: (+971)43690001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL AIRPORT At 15km / 9.32 miles

GPS :25.1872891, 55.2716534

Our accommodation(s)

Superior King

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar

Superior Twin

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar

Deluxe King Canal View

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Lagoon view *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar

Deluxe Twin Canal View

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Lagoon view *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar

Executive King Burj Khalifa View

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar

Executive Twin Burj Khalifa View

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

DAS CAFE

Type of cuisine: Cafe

The Das Cafe is a vivid and classy cafe combining old world charm and a fashionable take on a coffee lounge The beverage service is sharp and stylish open for a perfect take away or mini breakfast and erving afternoon tea in style

Lunch

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Dinner

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BROTHAUS BAKERY BISTRO

Type of cuisine: Bistro

Brothaus features a homey intimate design and spacious green outdoor terrace. Enjoy fresh brewed coffee and breads and bakery treats for breakfast. For lunch or dinner dine in or takeaway nutritious salads and sizzling hot dishes.

Lunch

  • Mon
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Dinner

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BAYSIDE RESTAURANT AND TERRACE

Type of cuisine: International

Bayside Restaurant and Terrace elegant and vibrant buffet restaurant offers a contemporary reflection of global cuisine freshly prepared dishes European Asian and Arabic dishes cooked live for you using the freshest and healthiest of ingredients

Lunch

  • Mon
  • Tue
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Dinner

  • Mon
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SECRET TERRACE BAR & LOUNGE

Non contractual photo

Secret Terrace pool bar and lounge featuring a relaxed atmosphere chilled lounge music and spectacular views of the Burj Khalifa. Located on the pool deck level of the hotel featuring cocktails smoothies fresh fruit and snacks.

Lunch

  • Mon
  • Tue
  • Wed
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  • Sat
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Dinner

  • Mon
  • Tue
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 347

  • Maximum capacity: 468 people

  • Maximum banquet capacity: 230 people

Find out more

Our guest reviews for
Pullman Dubai Downtown

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

18 reviews

not really

Customer review rating 1.0/5

M S. A. Families - 07/04/2021 Confirmed reviews ALL

they take a long time for check-in and room was not very clean

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our apologies for the delay in check in and room cleaning standard, we have discussed this with the team and we will ensure it will not happen again. We do hope to welcome you back again in the near future and we will make your stay more enjoyable. Thank you once again Sincerely, Wael Haddad Rooms Division Manager

Excellent

Customer review rating 5.0/5

E. Couples - 07/04/2021 Confirmed reviews ALL

Excellent

Dear Louis Marie , We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please free to share your feedback also in Google Reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Haddad Rooms Division Manager

Magnificent Stay !

Customer review rating 5.0/5

Sameer Couples - 06/04/2021 Confirmed reviews ALL

Everything was perfect

Dear Sameer A., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel Free to share your review with us in TripAdvisor and Google review, it help encouraging the team to do more! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Haddad Rooms Division Manager

Great stay!

Customer review rating 4.5/5

F. Business - 05/04/2021 Confirmed reviews ALL

Very pleased with the service and cleanliness. The staff was very friendly and helpful. Special shout out to Nikhil who served us most of the time at breakfast. He has gone out of his way to make sure we are well taken care of. Also, our concierge Mujsum has done a great job helping us with anything we needed and always greeted us with a smile bigger than the mask could cover.

Dear F., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Haddad Rooms Division Manager

Non good in service and room cleaning and facilities

Customer review rating 1.0/5

Olha Friends - 02/04/2021 Confirmed reviews ALL

Non professionals

Dear Olha, Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns about the cleaning of the room, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wael Haddad Rooms Division Manager

Great s.

Customer review rating 4.5/5

Great S. Families - 02/04/2021 Confirmed reviews ALL

Great location, friendly staff, delicious food

Dear Gabriele, We very much appreciate your comments regarding your s. at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown Team

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