Mercure Ambassador Jeju 4 stars

Customer review rating (ALL Rating) 4.7/5 255 reviews

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Mercure Ambassador Jeju - Image 1
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Mercure Ambassador Jeju - Image 4
365 Hanchangro Andeokmyeon, 63526 SEOGWIPOSI, South Korea

Description

Hotel extras

  • Take a dip in our inviting pool for a cozy and relaxing experience, in the nature.

  • Enjoy spacious guest rooms featuring spectacular views of Jeju Island.

  • Suite rooms and above include complimentary access to our exclusive TVGR Lounge.

  • Recognized among the Top 10 golf courses in South Korea.

  • Teddy Valley Golf & Resort Where Jeju's Meets the Prestige of Golf

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Pool Access Deluxe Room

Photo out of - Pool Access Deluxe Room

Enjoy complimentary access to the TVGR Infinity Pool and Try&Gle Fitness Club - exclusively for in-house guests.

  • Views:

    Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 40 m² / 430 sq ft
  • Bedding 2 x Double bed(s)
  • Views: Pool side
  • Most of the accommodation: Terrace
See availabilities

In-house guests enjoy complimentary access to the TVGR Infinity Pool and Try&Gle Fitness Club.

  • Views:

    Forest view or Golf view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

Indulge in complimentary access to our lounge, the TVGR Infinity Pool, and Try&Gle Fitness Club for all our in-house suite guests.

  • Views:

    Forest view or Golf view

Max. number of persons
4
Area
From 91 m² / 979 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Royal Suite

Photo out of - Royal Suite

Experience our 128 m² Royal Suite designed in a classic and timeless style. Featuring a separate dining and living room, terrace with golf course landscape view, two double beds, 60-inch smart TV with premium amenities for refined relaxation.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 128 m² / 1377 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Experience our 128 m² Penthouse Suite designed in a modern and elegant style. Enjoy a separate dining and living room, spacious terrace with golf course and ocean views, two double beds, 60-inch smart TV, an outdoor Jacuzzi for a truly elevated stay

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 128 m² / 1377 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV
  • 60'/152 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Ambassador Jeju

365 Hanchangro Andeokmyeon
63526 SEOGWIPOSI
South Korea

GPS:33.291769, 126.346071

Telephone
Fax +82 64-793-1130
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 71 rooms
  • One room for people with reduced mobility
  • 71 family rooms
  • 2 connecting rooms
  • 71 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Korean

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center

Family

Services for children

  • Children''s TV Channels

Well-being

TVGR Infinity Pool

  • Outside
  • On site

Fitness Center

  • On site

Sports and leisure

Golf Additional charge

  • On site
  • Golf course 18 holes
  • On site

TEDDY BEAR

Photo out of - TEDDY BEAR

Our clubhouse restaurant serves savory local and Asian dishes all day, including a full breakfast buffet in the morning. Enjoy the spectacular view and terrace in our four private dining rooms.

Cooking style
Regional
Capacity
120
Accessibility
Accessible service
365 Hanchangro Andeokmyeon, 63526 Seogwiposi, South Korea
Telephone +82 64-793-1150

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless

Wine and other drinks information

  • Apéritif
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Our clubhouse restaurant serves savory local and Asian dishes all day, including a full breakfast buffet in the morning. Enjoy the spectacular view and terrace in our four private dining rooms.

Experience the natural beauty of Jeju Island at our TVGR Infinity Outdoor Pool surrounded by pristine nature!

Our fitness center, located on the hotel lobby floor, offers a variety of workout facilities, including a GX room. Open from 05:00 to 22:00, it is complimentary for in-house guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  255 reviews

Customer review rating 0.5/5

Max Z. Families - Confirmed reviews ALL

Customer review rating 1.0/5

Jing W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Hui J. C. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Taehyuk H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a comfortable and pleasant stay, especially after the unexpected difficulties you experienced at your previous hotel. It is particularly rewarding to know that Geunha Kim's warm welcome and attentive service helped you feel comfortable and well taken care of despite your late arrival. Your kind compliments will certainly be shared with Geunha, and we are sure your thoughtful words will mean a great deal to him. We are also pleased that you enjoyed our spacious and comfortable room, even during your brief stay. We sincerely appreciate your continued loyalty as an Accor Platinum member and look forward to welcoming you back to Mercure Ambassador Jeju for another relaxing and memorable stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 5.0/5

Yuslyn K. Families - Confirmed reviews ALL

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location, spacious room, and comfortable accommodations. It is especially rewarding to know that Tee Mo's warm welcome and professional service made your check-in experience smooth and efficient. Your kind compliments will certainly be shared with Tee Mo, and we are sure he will be delighted to know that his efforts made such a positive impression on your stay. We also sincerely appreciate your recommendation, which means a great deal to our entire team and encourages us to continue providing warm hospitality and attentive service. It was a pleasure having you with us, and we look forward to welcoming you back to Mercure Ambassador Jeju for another wonderful and relaxing stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 1.0/5

Jing W. Couples - Confirmed reviews ALL

Very disappointing stay. 1. As a Platinum member, I was not offered any room upgrade. I was given a basic room at the very end of the corridor, directly opposite the swimming pool. 2. There was no staff at the front desk when I arrived, so I had to wait for someone to assist with check-in. 3. The room facilities were old and outdated. The air conditioning was not turned on, possibly to save energy due to low occupancy. I had to open the windows to cool down the room. 4. Room cleanliness was poor. There was dust and hair under the toilet seat. Overall, this was a very disappointing experience, especially for a Platinum member. I expected much better service and room quality.

Customer review rating 5.0/5

Hui J. C. Families - Confirmed reviews ALL

I travelled with my family. And ms oh who had checked in us was very friendly and nice as we arrived quite late

Customer review rating 5.0/5

Taehyuk H. Couples - Confirmed reviews ALL

Due to a severe issue at my previous hotel, I relocated to the Mercure Jeju late at night. I was greeted by a very welcoming front desk agent, Geunha Kim, who provided excellent service and thanked me for my loyalty as an Accor Platinum member. The room was spacious and highly comfortable for my brief stay. I look forward to returning in the future.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a comfortable and pleasant stay, especially after the unexpected difficulties you experienced at your previous hotel. It is particularly rewarding to know that Geunha Kim's warm welcome and attentive service helped you feel comfortable and well taken care of despite your late arrival. Your kind compliments will certainly be shared with Geunha, and we are sure your thoughtful words will mean a great deal to him. We are also pleased that you enjoyed our spacious and comfortable room, even during your brief stay. We sincerely appreciate your continued loyalty as an Accor Platinum member and look forward to welcoming you back to Mercure Ambassador Jeju for another relaxing and memorable stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 5.0/5

Yuslyn K. Families - Confirmed reviews ALL

We were welcome by staff Tee mo and he assisted us with the check in. His proficiency in his work has enabled the whole check in process to be efficient and smooth. The hotel accommodation was comfy and room was big and spacious. Definitely well recommended.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location, spacious room, and comfortable accommodations. It is especially rewarding to know that Tee Mo's warm welcome and professional service made your check-in experience smooth and efficient. Your kind compliments will certainly be shared with Tee Mo, and we are sure he will be delighted to know that his efforts made such a positive impression on your stay. We also sincerely appreciate your recommendation, which means a great deal to our entire team and encourages us to continue providing warm hospitality and attentive service. It was a pleasure having you with us, and we look forward to welcoming you back to Mercure Ambassador Jeju for another wonderful and relaxing stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 4.5/5

Alan M. Couples - Confirmed reviews ALL

Large comfortable room with top quality fittings. No on-site restaurant for dinner. Convenience store in foyer with 2 minute noodles, snacks etc. Good breakfast but not eligible for Explorer discount.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed our peaceful surroundings, spacious and comfortable room, and breakfast. It is always a pleasure to know that you were able to relax and enjoy your time away from the crowds. At the same time, we understand your disappointment regarding the lack of an on-site dinner restaurant and the unavailability of the Explorer discount for breakfast. We truly appreciate your comments and will take them into consideration as we continue to look for ways to improve our services and overall guest experience. We sincerely hope to have the opportunity to welcome you back to Mercure Ambassador Jeju for another comfortable and enjoyable stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 5.0/5

Kwee C. T. Business - Confirmed reviews ALL

Service provided was phenomenal. Jay took the extra care to provide for my access to the lounge and breakfast knowing I’ll be couple days away from becoming Platinum. Teemo Kim, the receptionist who checked me in late night took extra steps to make sure everything was in order and upgraded my room. Felt at home with the warm hospitality.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share such wonderful feedback with us. We are truly delighted to hear that you had a comfortable and memorable stay, and that the warm hospitality of our team made you feel right at home. It is especially rewarding to know that Jay's thoughtful assistance with your lounge and breakfast access, along with Teemo's attentive service during your late-night check-in and room upgrade, made your experience even more enjoyable. Your kind compliments will certainly be shared with both Jay and Teemo, and we are sure they will be delighted to know that their efforts made such a positive impression on your stay. We sincerely appreciate your loyalty and look forward to welcoming you back to Mercure Ambassador Jeju for another wonderful and relaxing stay. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 4.0/5

Andrew J. Friends - Confirmed reviews ALL

Great stay. One problem, no bar.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for taking the time to share your feedback with us. We are delighted to hear that you had a great stay and were pleased with our accommodations and the warm hospitality of our team. Your kind words mean a great deal to us and are truly appreciated. At the same time, we understand your disappointment regarding the lack of a bar at our hotel. We appreciate your feedback and will take your comments into consideration as we continue to explore ways to enhance our facilities and overall guest experience. We sincerely hope to welcome you back to Mercure Ambassador Jeju for another pleasant and memorable stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 3.0/5

Vinay A. D. Families - Confirmed reviews ALL

Long weekend stay. Location is remote. Umbrellas not available on a rainy day. Standard room.

Dear Guest, Thank you for choosing Mercure Ambassador Jeju for your long weekend stay and for sharing your feedback with us. We are pleased to know that you enjoyed your room. At the same time, we are sorry that some parts of your stay did not fully meet your expectations, particularly the availability of umbrellas on a rainy day. We appreciate your comments and will take them into consideration as we look for ways to provide a more thoughtful and convenient experience for our guests. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 4.0/5

Yu J. Y. Solo - Confirmed reviews ALL

Enjoyable stay

Dear Guest, Thank you for choosing Mercure Ambassador Jeju and for sharing your kind feedback with us. We are delighted to hear that you enjoyed a clean, quiet, and peaceful stay. It is always a pleasure to know that you were able to relax and enjoy your time with us. We sincerely hope to welcome you back for another pleasant and relaxing stay in Jeju. Warm regards, Mercure Ambassador Jeju Front Desk Team

Customer review rating 5.0/5

Matthew D. Couples - Confirmed reviews ALL

Friendly staff and great location. Lovely room and amenities.

Dear Matthew D., We very much appreciate your comments regarding your stay at the Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Summer Oh Mercure Ambassador Jeju Front Office Team

Customer review rating 4.0/5

Wei S. L. Families - Confirmed reviews ALL

Hotel seem to be geared toward golfing. It’s near to the places I want to go though as my daughter is young eg pororo park or arte kids park

Dear Wei S. L., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 4.5/5

Kanitta L. Solo - Confirmed reviews ALL

It was my first time in Jeju. Staff was very kind and helpful in all areas from check-in to check-out, calling taxi and giving recommendations. My vacation went smoothly well with lots of good impression!

Dear Kanitta L., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 4.5/5

Y. Y. Couples - Confirmed reviews ALL

Got upgraded to a more spacious room, the receptionists are very friendly and understood english very well

Dear Valued guest, We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Gladys W. Families - Confirmed reviews ALL

The service staffs are friendly and assist to all our needs. We have a comfortable stay

Dear Gladys W., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Marketa T. Friends - Confirmed reviews ALL

Stayed for 3 nights, had great experience checking in, the girl checking us in was very nice and helpful also shout out to Jay for his kind words. Room was large and well equipped, breakfast had nice selection.

Dear Marketa T., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 2.0/5

Siddharth S. Families - Confirmed reviews ALL

Worst Morning breakfast expereice ever. I understand that breakfast service concludes at 10 AM. However, it was surprising to be asked to leave the breakfast area, as most hotels allow guests who are already seated to finish their meal comfortably. In our case, a staff member asked us to vacate the table while we were still finishing our coffee and breakfast. Consequently, we had to leave before completing our meal, which was disappointing.

Dear Siddharth S., We deeply apologize for any inconvenience and disappointment you experienced while you had breakfast. We will take your feedback seriously and make every effort to strengthen employee training and improve our service standards. Thank you for bringing this matter to our attention and we are committed to providing a better experience in the future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Samuel L. Families - Confirmed reviews ALL

Tucked in a golf course in the Seogwipo area, we found the location great to explore the island particularly the south and west coasts. The staff were very friendly and accomodating and there is also a convenience store directly in the hotel itself.

Dear Valued guest, We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback especially for the staff. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Brandon J. Couples - Confirmed reviews ALL

Rooms are spacious and all staff are helpful and accommodating. Breakfast was great each morning with thoughtful staff attending you at any time.

Dear Brandon J., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback especially, for the staff. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Pierre Y. L. Families - Confirmed reviews ALL

Excellent stay. We would definitely pick this hotel again if we happen to come back to Jeju. The hotel is very quiet, the rooms are really largeand confortable. We came from Jejo with a rental car, it was very convenient. You can park it right at the hotel, for free.

Dear Pierre Y. L., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Other web-users rate our hotel

  • 86 reviews 8/10 Location
  • 164 reviews 9.5/10 Room
  • 136 reviews 9.7/10 Service
  • 105 reviews 9.3/10 Comfort
  • 79 reviews 9.6/10 Cleanliness
  • 61 reviews 7.9/10 Vibe
  • 49 reviews 7.4/10 Breakfast
  • 6 reviews 5/10 Beach

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