Mercure Ambassador Jeju 4 stars

Customer review rating (ALL Rating) 4.5/5 186 reviews

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365 Hanchangro Andeokmyeon, 63526 SEOGWIPOSI, South Korea

Description

Hotel extras

  • Take a dip in our inviting heated pool for a cozy and relaxing experience, in the nature.

  • Enjoy spacious guest rooms featuring spectacular views of Jeju Island.

  • Suite rooms and above include complimentary access to our exclusive TVGR Lounge.

  • Recognized among the Top 10 golf courses in South Korea.

  • Explore our entertainment offerings, including a board games area, golf screen, karaoke, etc.

Our accommodation(s)

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Hotel location

Mercure Ambassador Jeju

365 Hanchangro Andeokmyeon
63526 SEOGWIPOSI
South Korea

GPS:33.291769, 126.346071

Telephone
Fax +82 64-793-1130

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TEDDY BEAR

Our clubhouse restaurant serves savory local and Asian dishes all day, including a full breakfast buffet in the morning. Enjoy the spectacular view and terrace in our four private dining rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  186 reviews

Comfortable clean and great service

Customer review rating 5.0/5

Dawn T. Families - Confirmed reviews ALL

Staff was courteous and helpful. Made our stay so pleasant. Rooms were spacious

Dear Dawn T. , We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Someone tried to enter my room

Customer review rating 3.0/5

Vincentius S. S. Couples - Confirmed reviews ALL

I stayed for 2 nights. In the morning of 26th October (around 7.34 am) someone rang the doorbell and WITHIN 2 seconds later tapped a card and tried to open the door. Luckily I had the chain lock on. I Immediately opened the door and ask who he was. He doesnt speak english but claims he is froom room service, but I'm disappointed that he doesn't actually look like room service since he was not in uniform - he was wearing blue polo shirt. Rest of the stay was fine, but I just hoped to see better standard from Grand Mercure which I visit in other countries from time to time. If he is indeed from room service, maybe add more delay and try to knock on the room before attempting to open the room. And how is his list not updated? Sounds like a communication / process issue on the hotel side

Dear Vincentius S. S., We very much appreciate your comments regarding your stay at the Mercure Ambassador Jeju. I will share your comments with all of our departments. We deeply apologise for the fact that you had unpleasant experience during your stay and we will definitely share your comment with our related team and make some training sessions to improve the quality of our services and procedures. Because it must not happen again. Thank you again for sharing your experience and we would like to say again that sorry for the displeased experience. We hope your next visit will be much better than the previous one. Thank you. Sincerely, Kay Choi Front Office Manager

Best in Jeju

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

If you wanna enjoy calmness of Jeju island, you cannot find better staying here.

Dear Valued guest , We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Amazing stay

Customer review rating 5.0/5

Andrei S. Couples - Confirmed reviews ALL

We came to Jeju to both celebrate our engagement and also take some photos. The staff was incredibly friendly and helpful, they put a nice message in our rooms for our engagement, I am also a diamond member and we got upgraded. We also needed help with a lot of small things and the staff was so accomodating. We will definitely visit again!

Dear Andrei S., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Great Stay and Fantastic Staff

Customer review rating 5.0/5

Nelson Families - Confirmed reviews ALL

Good size rooms and cleanliness. Peaceful and quiet location that suit us very well. But what is most memorable for us is the fantastic hotel team. Mr Jay Jeon greeted us every day and inquire where we were going to explore each day trying to help us with tips and recommendations. When we returned in the evening he would check in on us to find out how our day went. He provided his mobile contact and told us to reach out to him anytime we needed help. He truly extended great hospitality to my family. After we checked out for our next destination to Seoul, my son realised he lost his watch when we were boarding the plane and fortunately with Mr Jay's help, the watch was found where it had been left behind in the hotel. At that time, Mr Jay was already on a break with his family overseas and yet he connected to his colleague Mr Kay to help us find and deliver the watch from Jeju to our hotel at Seoul. It was surprisingly difficult to do so as the express service provider refused to accept non Korean credit card as guarantee for delivery and after a few attempts, Mr Kay went on to use his personal korean credit card to help us guarantee and paid for the service without asking! When we tried to pay him back, it was also somewhat difficult to transfer payment from our overseas bank to his local bank but we finally were able to get help from a local friend in Seoul to pay Mr Kay back. My son's watch reached our Seoul hotel the very next day and Mr Kay even wrapped it with a towel and bubble wrap before packing into a small carton to ensure it was well protected. We are truly grateful to have come across such special people like Mr Jay and Mr Kay from the hotel. It is people like them that made our first ever trip to Jeju truly memorable. Thank you Mr Jay and Mr Kay for the wonderful memory and we hope to visit Jeju in the near future again.

Dear Nelson C., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. I will share your comments with Mr. Jay and our team. We hope you to stay safe and healthy in Singapore. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Sincerely, Kay Choi Front Office Manager

Other web-users rate our hotel

  • 60 reviews 8.3/10 Location
  • 104 reviews 9.6/10 Room
  • 93 reviews 9.5/10 Service
  • 85 reviews 9.4/10 Comfort
  • 49 reviews 9.6/10 Cleanliness
  • 43 reviews 8.9/10 Pool
  • 28 reviews 4.9/10 Breakfast
  • 21 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.