Mercure Ambassador Jeju 4 stars

Customer review rating (ALL Rating) 4.7/5 142 reviews

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365 Hanchangro Andeokmyeon, 63526 SEOGWIPOSI, South Korea

Description

Hotel extras

  • Take a dip in our inviting pool for a cozy and relaxing experience, in the nature.

  • Enjoy spacious guest rooms featuring spectacular views of Jeju Island.

  • Suite rooms and above include complimentary access to our exclusive TVGR Lounge.

  • Recognized among the Top 10 golf courses in South Korea.

  • Teddy Valley Golf & Resort Where Jeju's Meets the Prestige of Golf

Our accommodation(s)

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Hotel location

Mercure Ambassador Jeju

365 Hanchangro Andeokmyeon
63526 SEOGWIPOSI
South Korea

GPS:33.291769, 126.346071

Telephone
Fax +82 64-793-1130

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TEDDY BEAR

Our clubhouse restaurant serves savory local and Asian dishes all day, including a full breakfast buffet in the morning. Enjoy the spectacular view and terrace in our four private dining rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  142 reviews

Customer review rating 4.0/5

Ramon J. M. Friends - Confirmed reviews ALL

Seems understaffed. Welcome drinks were just.canned juice given to us. No coffee in the rooms.

Dear Ramon J. M., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. However, We sincerely apologize for any inconvenience you experienced during your stay. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 3.5/5

Noel S. Solo - Confirmed reviews ALL

Good overall experience, friendly staff on arrival and during stay. Only hiccup is one evening I tried to call lobby for room service (3 times between 7:30 and 8:30) but no one answered… front desk was probably understaffed that day. On checkout, no one at reception either, another client had to call for staff through phone in Korean. Had to wait ~10mn (from the moment I got to front desk) for someone to come. Not sure how long I would have had to wait if that client didn’t call.

Dear Mr. Noel S., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. We sincerely apologize for any inconvenience you experienced during your stay. Particularly, regarding the room service order and check out process. Although we still have many areas to improve, we will continue working to make improvements and provide better service. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Si Y. M. Families - Confirmed reviews ALL

We were upgraded to a suite, and the kids absolutely loved the extra space. The housekeeping team did an excellent job, keeping the room clean and tidy every day. Special thanks to Mr. Jay and the front desk team for going the extra mile to make our trip truly memorable. They also helped us book a local farm experience, which we greatly appreciated, as it would have been difficult for us to arrange without speaking Korean.

Dear Si Y. M., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 3.5/5

Lynu K. Couples - Confirmed reviews ALL

Clean room, good service, ample parking. It’s also near to a few tourist attractions.

Dear Mr. Lynu K., We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. We sincerely apologize for any inconvenience you experienced during your stay. While we still have many areas to improve, we will continue working to make improvements and provide better service. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Customer review rating 5.0/5

Paiboon E. Friends - Confirmed reviews ALL

Clean and best services

Dear Valued guest, We very much appreciate your comments regarding your stay at Mercure Ambassador Jeju. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. We hope to see you in the near future. Thank you. Sincerely, Kay Choi Front Office Manager

Other web-users rate our hotel

  • 90 reviews 7.6/10 Location
  • 177 reviews 9.6/10 Room
  • 138 reviews 9.3/10 Service
  • 114 reviews 9.3/10 Comfort
  • 92 reviews 9.7/10 Cleanliness
  • 58 reviews 9/10 Vibe
  • 50 reviews 6.8/10 Breakfast
  • 17 reviews 7.4/10 Value

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