Novotel Pontianak Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 310 reviews

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Description

Hotel extras

  • Only a 15-minute drive from Supadio Airport

  • Pontianak's largest ballroom fitting up to 2000 guests. Equipped with a full videotron setup

  • Close to the Kapuas River, enjoy a relaxing stay surrounded by Pontianak's charm and culture

  • Features a kids' playroom and a splash pool, fun and safe spaces for little explorers.

  • From Superior to Suite, each room comes with sofa bed

Our accommodation(s)

Hotel location

Novotel Pontianak Convention Centre

Jalan Budi Karya 88, Benua Melayu Darat, Pontianak Selatan
78122 PONTIANAK
Indonesia

GPS:-0.04276, 109.34837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange showcases a vibrant selection of international cuisine. Served through buffet and ala carte options, its the perfect spot for breakfast, business lunches, casual dinners, or relaxed bites with family and friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  310 reviews

Customer review rating 4.5/5

.gusti S. Families - Confirmed reviews ALL

The room was very comfortable, and the breakfast offered a wide variety of options. However, I was disappointed by the surrounding area, particularly the presence of several low-end nightlife establishments that made the neighborhood feel less pleasant

Dear Mr. Gusti s., Thank you very much for taking the time to share your wonderful experience at Novotel Pontianak Convention Centre. We are delighted to know that you enjoyed your stay, our service, and the facilities we provide. Your kind words are truly appreciated and serve as a great motivation for our entire team to continuously deliver heartfelt hospitality and memorable experiences to every guest. We sincerely look forward to welcoming you back to Novotel Pontianak Convention Centre on your next visit. Until then, we wish you safe travels and many wonderful journeys ahead! Warm regards, Rispugi Listanto General Manager Novotel Pontianak Convention Centre

Customer review rating 3.5/5

Peng K. O. Couples - Confirmed reviews ALL

Area for improvement: Transitioning to water jugs instead of bottles is a great move, but must implement regular quality checks. The hotel need a reliable counter-check process to verify that the water provided always meets the highest drinkable standards for customers. The air circulation in the public restrooms at level 1 could use some improvement

Dear Mr. Peng K. O., Thank you for taking the time to share your experience with us. Please accept our sincere apologies that your stay did not fully meet your expectations, particularly regarding supply of in-room drinking water.. We completely understand how this may have affected your comfort and overall experience. Your feedback is highly appreciated and has been shared with the relevant departments for further review and improvement. We are committed to addressing the concerns raised and taking the necessary steps to prevent similar situations from occurring in the future. We truly value the opportunity to improve and hope you will give us another chance to welcome you back and provide you with the experience you deserve. Warm regards, Rispugi Listanto General Manager Novotel Pontianak Convention Centre

Customer review rating 4.0/5

H. H. Couples - Confirmed reviews ALL

Good location, Water pressure not reaaly good

Dear Mr. H., Thank you very much for taking the time to share your wonderful experience at Novotel Pontianak Convention Centre. We are delighted to know that you enjoyed your stay, our service, and the facilities we provide. Your kind words are truly appreciated and serve as a great motivation for our entire team to continuously deliver heartfelt hospitality and memorable experiences to every guest. We sincerely look forward to welcoming you back to Novotel Pontianak Convention Centre on your next visit. Until then, we wish you safe travels and many wonderful journeys ahead! Warm regards, Rispugi Listanto General Manager Novotel Pontianak Convention Centre

Customer review rating 4.5/5

Catherin &. I. Families - Confirmed reviews ALL

I really like staying at Novotel because the facilities are very complete and very comfortable, and the staff are friendly

Dear Sir/Madam, Thank you very much for taking the time to share your wonderful experience at Novotel Pontianak Convention Centre. We are delighted to know that you enjoyed your stay, our service, and the facilities we provide. Your kind words are truly appreciated and serve as a great motivation for our entire team to continuously deliver heartfelt hospitality and memorable experiences to every guest. We sincerely look forward to welcoming you back to Novotel Pontianak Convention Centre on your next visit. Until then, we wish you safe travels and many wonderful journeys ahead! Warm regards, Rispugi Listanto General Manager Novotel Pontianak Convention Centre

Customer review rating 5.0/5

Mona .. Families - Confirmed reviews ALL

I had a very enjoyable staycation at Novotel Pontianak. The room was clean, comfortable, and well maintained, making it easy to relax and unwind. The hotel's location is also convenient, with plenty of shopping and dining options nearby. Breakfast was one of the highlights of my stay. There was a good variety of food, and I especially loved the semur tahu, which quickly became my favorite dish. The facilities were well maintained, and the overall atmosphere was comfortable and welcoming. Overall, it was a great stay with comfortable accommodations, good facilities, and a pleasant atmosphere. I would definitely consider staying here again on my next visit to Pontianak.

Dear Mrs. Mona Lisa, Thank you very much for taking the time to share your wonderful experience at Novotel Pontianak Convention Centre. We are delighted to know that you enjoyed your stay, our service, and the facilities we provide. Your kind words are truly appreciated and serve as a great motivation for our entire team to continuously deliver heartfelt hospitality and memorable experiences to every guest. We sincerely look forward to welcoming you back to Novotel Pontianak Convention Centre on your next visit. Until then, we wish you safe travels and many wonderful journeys ahead! Warm regards, Rispugi Listanto General Manager Novotel Pontianak Convention Centre

Other web-users rate our hotel

  • 80 reviews 8.6/10 Location
  • 449 reviews 9.1/10 Room
  • 554 reviews 9.3/10 Service
  • 6 reviews 8.4/10 WiFi
  • 306 reviews 9.4/10 Food
  • 259 reviews 9.1/10 Cleanliness
  • 166 reviews 9.4/10 Vibe
  • 131 reviews 9.6/10 Breakfast

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