ibis Styles Mayotte Aéroport 3 stars

Customer review rating (ALL Rating) 4.1/5 459 reviews

Best price
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ibis Styles Mayotte Aéroport - Image 1
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5, Rue Gnoumakouni, 97615 PAMANDZI, Mayotte

Description

Hotel extras

  • Conveniently located at the airport

  • Magnificent view of the lagoon

  • Relaxation areas with swimming pool and fitness room

  • Spacious rooms for up to 4 people

  • Modern, new hotel

Our accommodation(s)

See availabilities

Room

Standard Room with 1 double bed - Garden view

Photo 1 out of 2 - Standard Room with 1 double bed - Garden view

Room with 1 large double bed and equipped with a workspace, safe, fridge and hairdryer. Separate shower and WC. Garden view.

  • Views:

    Garden View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Garden View
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Very spacious room with 1 double sofa bed, equipped with a workspace, safe, fridge and hairdryer. Separate shower and WC. Outstanding view of the lagoon

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite with a double bed and double sofa bed in the lounge. Two bathrooms. Equipped with a workspace, safe, fridge and hairdryer. Enjoy the terrace with an outstanding view of the lagoon.

  • Views:

    Lagoon view

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Mayotte Aéroport

5, Rue Gnoumakouni
97615 PAMANDZI
Mayotte

GPS:-12.8, 45.28

Telephone
Fax +2620/000000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 82 rooms
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 6 connecting rooms
  • 82 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

100% Non Smoking Property

Entertainment

  • Football Table
  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

Breakfast Currently unavailable

  • Buffet

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Pool

  • Outside
  • On site

Fitness

  • On site

Sports and leisure

Boat excursions Additional charge Currently unavailable

  • Nearby

Scuba diving Additional charge Currently unavailable

  • Nearby

Jet-ski Additional charge Currently unavailable

  • Nearby

Kayaking Additional charge Currently unavailable

  • Nearby

Snorkelling/Scuba diving center

  • On site

Snorkelling/Scuba diving center Additional charge

  • Nearby

Sailing Additional charge Currently unavailable

  • Nearby

Glass bottom boat Additional charge Currently unavailable

  • Nearby
  • On site
  • Outdoor parking
  • Private

Breakfast

Non contractual photo

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • EDEN BEACH RESTAURANT

A fitness room reserved for hotel guests, with safe, modern equipment. Superb views of the lagoon and swimming pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  459 reviews

Customer review rating 2.5/5

Florian A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at ibis Styles Aéroport Mayotte. We are pleased to read that you appreciated the friendliness of our team as well as the efficiency of your check-in and check-out experience. Your kind comments have been shared with our team, who will be delighted to receive your recognition. However, we are sincerely sorry that your stay did not fully meet your expectations. We regret that the room allocated did not correspond to the one you expected and apologize for any disappointment this may have caused. We also understand your remarks regarding the absence of in-room amenities such as a kettle with tea and coffee. Your feedback has been noted as we continue to enhance our guest experience. Regarding the view from your room, the works you observed are part of the hotel's roof restoration following the damage caused by **Cyclone Shido**. These essential repair works are temporary and are being carried out to restore the property while ensuring the comfort and safety of our guests. We sincerely apologize for any inconvenience these works may have caused during your stay. We also appreciate your comments regarding the value for money and the breakfast offering. Your feedback is important to us and will help us continue improving the quality of our services. We hope to have the pleasure of welcoming you back once the restoration works have been completed, so that you can enjoy the full experience our hotel aims to provide. Kind regards, Kevin Fontaine-Abdelkrim General Manager Ibis Styles Aéroport Mayotte

Customer review rating 2.5/5

Paul B. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are sincerely sorry for the difficulties you encountered during your stay. We particularly regret the room allocation errors you described. Such situations do not reflect the level of service we strive to provide, and we fully understand the inconvenience caused by being assigned an occupied room and the subsequent duplication of room allocation. Regarding your departure, we would like to clarify that our reception desk opens at 6:30 a.m. In addition, invoices can be sent by email whenever necessary, allowing guests to receive their documents without having to wait at the front desk. We regret that this solution was not implemented in your case and understand the impact this had on your schedule and your ability to attend your meeting on time. Please be assured that your feedback has been taken seriously and will be shared with the relevant teams in order to reinforce our procedures and prevent similar situations from occurring in the future. Once again, please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you back and restore your confidence in our services. Kind regards, Kevin Fontaine-Abdelkrim General Manager Ibis Styles Aéroport Mayotte

Customer review rating 4.5/5

Jean D. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Glen E. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Odile K. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at ibis Styles Aéroport Mayotte. We are pleased to read that you appreciated the friendliness of our team as well as the efficiency of your check-in and check-out experience. Your kind comments have been shared with our team, who will be delighted to receive your recognition. However, we are sincerely sorry that your stay did not fully meet your expectations. We regret that the room allocated did not correspond to the one you expected and apologize for any disappointment this may have caused. We also understand your remarks regarding the absence of in-room amenities such as a kettle with tea and coffee. Your feedback has been noted as we continue to enhance our guest experience. Regarding the view from your room, the works you observed are part of the hotel's roof restoration following the damage caused by **Cyclone Shido**. These essential repair works are temporary and are being carried out to restore the property while ensuring the comfort and safety of our guests. We sincerely apologize for any inconvenience these works may have caused during your stay. We also appreciate your comments regarding the value for money and the breakfast offering. Your feedback is important to us and will help us continue improving the quality of our services. We hope to have the pleasure of welcoming you back once the restoration works have been completed, so that you can enjoy the full experience our hotel aims to provide. Kind regards, Kevin Fontaine-Abdelkrim General Manager Ibis Styles Aéroport Mayotte

Customer review rating 2.5/5

Paul B. Business - Confirmed reviews ALL

Service well under par for the group Accor, check in was a joke. The room I was allocated was already occupied. Secondly when i finally got a free room, the guy on the desk also gave my room to another customer. so just after I came out of the shower I was joined by an Air Austral hostess in my room. Checking out was also painful as we could not get our invoice printed and had to wait until the competent person arrived at the hotel at 6;30am - which made us late for our meeting.

Dear Guest, Thank you for taking the time to share your experience with us. We are sincerely sorry for the difficulties you encountered during your stay. We particularly regret the room allocation errors you described. Such situations do not reflect the level of service we strive to provide, and we fully understand the inconvenience caused by being assigned an occupied room and the subsequent duplication of room allocation. Regarding your departure, we would like to clarify that our reception desk opens at 6:30 a.m. In addition, invoices can be sent by email whenever necessary, allowing guests to receive their documents without having to wait at the front desk. We regret that this solution was not implemented in your case and understand the impact this had on your schedule and your ability to attend your meeting on time. Please be assured that your feedback has been taken seriously and will be shared with the relevant teams in order to reinforce our procedures and prevent similar situations from occurring in the future. Once again, please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you back and restore your confidence in our services. Kind regards, Kevin Fontaine-Abdelkrim General Manager Ibis Styles Aéroport Mayotte

Customer review rating 4.5/5

Jean D. Families - Confirmed reviews ALL

Bon standing

Customer review rating 3.0/5

Glen E. Couples - Confirmed reviews ALL

Although the hotel was built fairly recently, the rooms have definitely been hard used. Our suite had moulding missing, the plate glass window to the balcony was cracked, and the plate glass railing for the balcony was missing.

Customer review rating 4.0/5

Odile K. Business - Confirmed reviews ALL

Un excellent moment, bonne situation

Customer review rating 5.0/5

Claudine H. Solo - Confirmed reviews ALL

Aimable accueil. Impression de sécurité.

Customer review rating 3.5/5

Frederic F. Business - Confirmed reviews ALL

PAASAGE RAPIDE ET AGREABLE

Customer review rating 4.5/5

Alain C. Business - Confirmed reviews ALL

La réception et le personnel sont à l’écoute du client . Mention spéciale pour le restaurant qui redonne l’envie de manger sainement à Mayotte ..on se croirait à Saint Gilles . Et un Bravo au Directeur de l’hôtel qui est toujours au rendez-vous pour la moindre demande

Customer review rating 5.0/5

Veronique H. Couples - Confirmed reviews ALL

Nous avons eu le plaisir d'être surclassés malgré que la chambre a souffert de Chido, nous avons passé une excellente nuitée. La restauration a évolué, agrandissement de la salle, belle carte bien présentée et propre, reste un cran à passer pour le petit déjeuner et surtout que tout soit prêt pour l'ouverture ce qui sous entend que le personnel doit arriver avant pour réaliser la mise en place. Je reste confiante pour cette évolution. Autrement, l'hôtel est vraiment très agréable.

Customer review rating 3.5/5

Mohamed A. Families - Confirmed reviews ALL

C'est une bonne offre hôtelier à Mayotte et surtout à Pamandzi. Je passe un bon moment en famille.

Customer review rating 2.5/5

Vincent V. Families - Confirmed reviews ALL

Nous sommes un peu déçus de notre dernier séjour chez Ibis Styles Mayotte. En effet, nous sommes des habitués de la 1ere heure, nous avons vu l'hôtel se construire, s'agrandir, étape après étape. Aujourd'hui, après le cyclone Chido, la suite où nous avons logé est dans un piteux état. Les murs sont craquelés, la terrasse est inaccessible, le mini bar est vide et de surcroît, les chaînes de télévision ne fonctionnent tout simplement pas. Pourtant, nous avons payé le prix fort pour une suite qui au final, ne nous a pas donné entière satisfaction. Nous aurions espéré un geste commercial. Nous ne reviendrons malheureusement plus dans l'hôtel tant que les réparations ne seront pas faites. C'est bien dommage mais on ne nous laisse pas vraiment le choix.

Customer review rating 3.0/5

Frederic R. Business - Confirmed reviews ALL

Prix excessif pour une suite 6 mois après le passage chido. Vitres cassées, tv manquante dans l'une des chambres, moisissures en plusieurs endroits...

Customer review rating 1.5/5

Coralie D. Families - Confirmed reviews ALL

C’est une honte de maintenir des chambres basiques avec vue sur l’arrière de l’hôtel à 190€ la nuit alors que le câble de fonctionne pas, le réseau internet saute sans arrêt donc on ne peut même pas se rabattre sur les plate-forme de streaming pour compenser l’absence de télé. La piscine est condamné. Il n’y a même plus une petite bouteille d’eau dans la chambre pour nous accueillir. Les prix du restaurants sont démesurés. Quel plaisir y a-t-il à séjourner dans ce soit disant 3***. Chido c’était il y a 6 mois, il va falloir trouver une autre excuse à votre médiocrité.

Other web-users rate our hotel

  • 192 reviews 9.4/10 Location
  • 267 reviews 5.8/10 Room
  • 305 reviews 8.6/10 Service
  • 11 reviews 6.1/10 WiFi
  • 95 reviews 5.1/10 Cleanliness
  • 76 reviews 7.4/10 Breakfast
  • 73 reviews 8.2/10 Pool
  • 65 reviews 3.6/10 Value

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