Mercure Macae

Customer review rating (ALL Rating) 4.1/5 699 reviews

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Description

Hotel extras

  • Located 4km from the Bus Terminal.

  • 17 minutes from Macaé Airport (MCE)

  • 5.4km from the Port of Macaé

  • We are 150 meters away from the beach.

  • We are 4.5 km away from the Plaza Macaé Mall.

Our accommodation(s)

Hotel location

Mercure Macae

27934600 Macae
Brazil

GPS:-22.4018, -41.7948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MERCURE MACAE

Great cuisine, varieties for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  699 reviews

TripAdvisor Rating  4.5/5  117 reviews

Restaurante - comida deliciosa

TripAdvisor rating 5.0/5

Danielle R TripAdvisor review

Estou almoçando e verdadeiramente, a comida é deliciosa e tem um ótimo atendimento com muita gentileza, animosidade... Experimentei um peixe grelhado com legumes saltitados no azeite e alho que foi além das minhas expectativas Gratidão ao Jocivando e parceria.

Prezado, Agradecemos imensamente sua avaliação! É gratificante saber que nossa gastronomia e atendimento superaram suas expectativas. Nossa equipe, em especial o Jocivando, fica feliz com seu reconhecimento. Esperamos recebê-lo novamente em breve para mais momentos especiais. Obrigado! 🙌

Ameiiiii tudo! Fui muito bem recepcionada pela Bárbara, foi muito atenciosa, soube também me indicar lugares pra conhec

TripAdvisor rating 4.0/5

Lohana F TripAdvisor review

Ameiiiii tudo! Fui muito bem recepcionada pela Bárbara, foi muito atenciosa, soube também me indicar lugares pra conhecer e o que fazer na cidade, faz toda diferença ter uma ótima experiência no local que está indo para lazer e conhecer. Amei o apartamento 1902, tudo no conjunto, equipe, local, atrativos do local e recepcionista em especial Bárbara. Obrigado até a próxima vez 🙏❤️✅

Ficamos imensamente felizes em saber que você teve uma experiência tão especial conosco! 😊 A Bárbara e toda a nossa equipe trabalham com dedicação para tornar cada estadia inesquecível. Saber que conseguimos fazer a diferença na sua viagem nos enche de alegria! 💙 Aguardamos ansiosos por sua próxima visita. Obrigado por escolher a gente! 🙏❤️

Great Stay

Customer review rating 5.0/5

Gideon V. Business - Confirmed reviews ALL

The hotel has a food location with amazing views of Macae and the ocean. The rooms are extremely comfortable and the staff are always friendly and very competent

Dear Gideon V., We very much appreciate your comments regarding your stay at the Mercure Macaé. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Macaé Team

Wonderful view.

Customer review rating 3.5/5

Glaucio L. Business - Confirmed reviews ALL

Besides the spectacular sea view, the room needs some maintenance. The water has a good pressure even on the 20th floor, but the shower is old, and the water do not spread properly. There was human hair on the soap support in the shower. The lampshade was broken and hanging on the support. The TV control was defective. The hotel employees are very well educated and this was nice.

Dear Glaucio, We very much appreciate your comments regarding your stay at the Mercure Macae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

Appreciate the time spent at the hotel.

Customer review rating 4.0/5

Alexandre G. L. P. Business - Confirmed reviews ALL

Pleasant employees - Good housekeeping - comfortable bed - good food.

Dear, We very much appreciate your comments regarding your stay at the Mercure Macae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 90 reviews 9.5/10 Location
  • 349 reviews 5.9/10 Room
  • 303 reviews 7.9/10 Service
  • 16 reviews 3.2/10 WiFi
  • 158 reviews 5/10 Comfort
  • 108 reviews 3.9/10 Food
  • 106 reviews 6.4/10 Breakfast
  • 106 reviews 5.1/10 Cleanliness

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