Mövenpick Malatya Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 457 reviews

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Mövenpick Malatya Hotel - Image 1
Mövenpick Malatya Hotel - Image 2
Mövenpick Malatya Hotel - Image 3
Mövenpick Malatya Hotel - Image 4
Inonu Caddesi, No 174, Yesilyurt, 444090 MALATYA, Turkey

Description

Hotel extras

  • Right next to the shopping center

  • Free wifi internet

  • In the city center

  • Beside cultural areas

  • City view from the terrace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 2 twin beds

Photo out of - Classic room with 2 twin beds

The airconditioned Classic room, with 2 sinle beds, offers contemporary room design, mini-bar, LED TV, tea making facilities, WIFI, working area with a desk.

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • CD player
  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 3 pers. max
  • 38 m² / 409 sq ft
See availabilities

Classy Presidential Suite with jacuzzi and terrace.

Max. number of persons
4
Area
From 187 m² / 2012 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • CD player
  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Suite

Executive Suite Room with 1 Kingsize bed and sofa.

Photo out of - Executive Suite Room with 1 Kingsize bed and sofa.

The airconditioned 50 square meter Suite room, with king size bed with a living room and a sofa, TV, kitchenette, offers contemporary room design, wardrobe, mini-bar, LED TV, coffee and tea making facilities, WIFI and a working area with a desk.

  • Views:

    City View

Max. number of persons
4
Area
From 112 m² / 1205 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • CD player
  • Multimedia hub

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Mövenpick Malatya Hotel

Inonu Caddesi, No 174, Yesilyurt
444090 MALATYA
Turkey

GPS:38.29925, 38.3484722

Telephone
Fax +90 422 377 70 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 202 rooms
  • 2 rooms for people with reduced mobility
  • 14 family rooms
  • 3 connecting rooms
  • 142 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

Air conditioning

Desk equipment available

  • Shoe shine machine

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

POOL

  • Covered
  • On site

WELLNESS

  • On site
  • Hammam
  • Sauna room
  • Turkish Steambath
  • Massage

Sports and leisure

Gym

  • On site
  • On site

MELIDDU RESTAURANT

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

For breakfast we offer international cuisine to your liking.

There is an à la carte restaurant at Mövenpick Hotel Malatya, which serves a variety of dishes. There is also a bar in the property, where the guests can relax while enjoying a fine selection of beverages and refreshments.

Start your day with Precor. We are happy to serve you with our 185 square meter fitness center in its sunny location.

You are invited for a unique spa experience. Pamper yourself with the delicate touches of far eastern therapists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  457 reviews

Customer review rating 5.0/5

Maria R. Solo - Confirmed reviews ALL

Dear Maria R., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed your stay and found our customer service to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Yasin T. Business - Confirmed reviews ALL

Dear Yasin T., Thank you for your kind words regarding your recent stay at Mövenpick Malatya Hotel. We are pleased to hear that you enjoyed the quality accommodations and the breakfast selection we offer. We appreciate your feedback on the pillows, as we strive to provide the best comfort for our guests. Your comments will be taken into consideration as we continually work to enhance our services. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 4.5/5

Ahmet C. P. Couples - Confirmed reviews ALL

Sayın Ahmet C. P., Güzel yorumlarınız için teşekkür ederiz. Misafirlerimize sunduğumuz hizmet kalitesinden memnun kalmanız bizi mutlu etti. Ekibimizin dostane yaklaşımı ve sorunlarınıza hızlıca çözüm bulması, konaklama deneyiminizi daha iyi hale getirmeyi hedeflediğimizin bir göstergesidir. Sizleri en kısa sürede tekrar ağırlamaktan büyük memnuniyet duyacağız. Saygılarımızla, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Suleyman A. A. Families - Confirmed reviews ALL

Dear Suleyman A. A., Thank you for your wonderful feedback regarding your recent stay at Mövenpick Malatya Hotel. We appreciate your suggestion about the electric charging station, as we are always looking to enhance our guests' experience. Your comments regarding the convenience of charging options are noted, and we will consider them in our ongoing efforts to improve our facilities. We strive to provide a comfortable environment for all our guests, and your insights are invaluable in helping us achieve that. Goodbye, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Ghaleb M. Solo - Confirmed reviews ALL

Dear Ghaleb M., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, views, and the service provided by our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Dear Maria R., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed your stay and found our customer service to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Yasin T. Business - Confirmed reviews ALL

It offers a perfect atmosphere with a unique selection of breakfast options. The rooms are very comfortable, but there’s something I’ve noticed about the pillows lately. I haven’t asked for a new one, but the quality of the pillows isn’t what it used to be. Because they’re so soft and thin, they might cause a bit of neck pain.

Dear Yasin T., Thank you for your kind words regarding your recent stay at Mövenpick Malatya Hotel. We are pleased to hear that you enjoyed the quality accommodations and the breakfast selection we offer. We appreciate your feedback on the pillows, as we strive to provide the best comfort for our guests. Your comments will be taken into consideration as we continually work to enhance our services. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 4.5/5

Ahmet C. P. Couples - Confirmed reviews ALL

Very friendly and helpful staff. All small problems in the hotel were promptly fixed. Thanks.

Sayın Ahmet C. P., Güzel yorumlarınız için teşekkür ederiz. Misafirlerimize sunduğumuz hizmet kalitesinden memnun kalmanız bizi mutlu etti. Ekibimizin dostane yaklaşımı ve sorunlarınıza hızlıca çözüm bulması, konaklama deneyiminizi daha iyi hale getirmeyi hedeflediğimizin bir göstergesidir. Sizleri en kısa sürede tekrar ağırlamaktan büyük memnuniyet duyacağız. Saygılarımızla, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Suleyman A. A. Families - Confirmed reviews ALL

An electric charging station could be in the covered parking lot. Even slow charging (22kW) should be discussed in Keşan. It would be both cheap and convenient. Each person staying at the hotel could charge their car. Parking at the back in the midday sun and then walking to the hotel in the sun for fast charging was very tiring. It could have been rainy too; there's enough distance to get wet.

Dear Suleyman A. A., Thank you for your wonderful feedback regarding your recent stay at Mövenpick Malatya Hotel. We appreciate your suggestion about the electric charging station, as we are always looking to enhance our guests' experience. Your comments regarding the convenience of charging options are noted, and we will consider them in our ongoing efforts to improve our facilities. We strive to provide a comfortable environment for all our guests, and your insights are invaluable in helping us achieve that. Goodbye, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Ghaleb M. Solo - Confirmed reviews ALL

Really good staff and all the facilities is great

Dear Ghaleb M., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, views, and the service provided by our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 0.5/5

Umut A. Business - Confirmed reviews ALL

Room was dirty, shower was covered with hairs, tube was so dirty

Sayın Umut A., Yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Konaklamanız sırasında temizlikle ilgili yaşadığınız olumsuz deneyimden dolayı üzgün olduğumuzu belirtmek isteriz. Bu durumu dikkate alacağız ve gerekli önlemleri almak için çalışacağız. Sizleri en kısa sürede tekrar ağırlamayı ümit ederiz. Saygılarımızla, Mövenpick Malatya Hotel

Customer review rating 4.5/5

Brian C. Business - Confirmed reviews ALL

Great hotel with good attitude of helpful staff and super breakfast range of choices

Dear Brian C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and appreciated the helpfulness of our staff, as well as the variety of options at breakfast. Your compliments are greatly valued. Goodbye and best regards, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Ondrej P. Couples - Confirmed reviews ALL

Helpful and kind staff.

Dear Ondrej P., Thank you for your positive feedback. We are delighted to hear that you found our staff helpful and kind, and that your experience met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 4.5/5

Ilker A. Families - Confirmed reviews ALL

Perfect

Dear Ilker A., Thank you for your kind words regarding the location and overall experience at our hotel. It is gratifying to know that you found your stay to be perfect. We hope to welcome you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 0.5/5

Muhammad M. K. Friends - Confirmed reviews ALL

Room did not have cooling even enabled. Customer service and staff lied about it when I even shared pictures of the thermostat showing that heating was the only thing that would turn on and the staff even acknowledged it when we were there. Nobody asked us about our experience as we checked out. They literally took my name and got busy with other customers and then that same staff told the customer service email that I explicitly told them on Checkout that I was "satisfied about all my complaints". I mean I know the staff in the hotel is scared of such feedback but to tell blatant lies, reflects on how ALL brand runs their properties. Abysmal.

Customer review rating 3.0/5

Khaled A. Families - Confirmed reviews ALL

Luxurious hotel in the city of Malatya. Furniture decent and rooms have high ceilings. Very comfortable, you can have a good decent sleep. Since it’s a tower, views are very nice. Location is great near a mall and the main outgoing area of the city. There is an underground parking and a supermarket underneath the hotel. Car parking is spacious. Things to improve: - Some rooms smell like smoking or humidity, need to air them regularly. - Staff lacking basic English and are generally unfriendly towards tourists, it feels like we are forcing them to offer the basic Accor service. Management should pay attention for training them. If a tourist comes all the way here, then at least be friendly and hospitable. If a tourist does not know some Turkish words, then it will be very hard to communicate making the experience unpleasant. - We booked 2 rooms. Staff simply at reception didn’t understand that we need connecting rooms or at least 2 adjacent rooms. After explaining, the rooms were given were apart from each other. The excuse that the hotel is overbooked. Although clearly when checking the app, there were rooms available. - Food at breakfast not the level of 5 stars. Many plates are from days ago (old annd not fresh). Apart from eggs, no extras are there (pancakes, waffles, etc). Bread seems not fresh. Coffee machine terrible (buy a new one!). Staff again no English whatsoever. - Lobby is small, basically a corridor with a couple of seating arrangements.

Dear Mr. Khaled A., Thank you for taking the time to share your feedback regarding your recent stay at the Mövenpick Malatya Hotel. We are pleased to hear that you enjoyed our luxurious atmosphere, comfortable rooms, and excellent location. However, we are sorry to learn that certain aspects did not meet your expectations. We take your concerns regarding odors in some rooms seriously and will consider your suggestion to ensure rooms are regularly ventilated. We take your comments regarding our staff’s language skills and overall friendliness seriously and will evaluate how we can improve our training programs to enhance our interactions with guests. Regarding the misunderstanding about your room arrangements: our goal is always to meet our guests’ requests to the best of our ability. Seeing “available” rooms in the system does not mean the hotel is not busy. The system displays “available” even if there is only one room left to sell. Additionally, we value your feedback regarding our breakfast options; however, the buffet is refreshed daily and hourly during service. Thank you once again for your feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 4.5/5

Michael L. M. Business - Confirmed reviews ALL

Great breakfast. Desk staff speak English & can help with questions or requests.

Dear Michael L. M., Thank you for your kind words regarding our hotel and staff. We are delighted to hear that you enjoyed our breakfast and found our front desk team helpful. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Mövenpick Malatya Hotel

Customer review rating 2.0/5

Sanem Y. Business - Confirmed reviews ALL

We are not alcoholic, but the flexibility to choose is critical for brand image. For business dinners we have to get to Melid to have a proper meal.

Sayın Sanem Y., Otelimizdeki deneyiminizle ilgili geri bildiriminizi paylaştığınız için teşekkür ederiz. Alkol servisi politikamızın beklentilerinizi karşılamadığını duyduğumuza üzüldük. Görüşlerinizi önemsiyor ve marka standartlarımızı anladığınız için teşekkür ediyoruz. Saygılarımızla, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Mustafa C. K. Business - Confirmed reviews ALL

Everything was awesome

Dear Mustafa C. K., Thank you for your kind words and positive feedback! We are delighted to hear that you had an awesome stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Mövenpick Malatya Hotel

Customer review rating 5.0/5

Fouzi A. A. Families - Confirmed reviews ALL

ممتازة

Customer review rating 5.0/5

Adil S. E. Couples - Confirmed reviews ALL

İlgili olan resepsiyondaki canan hanıma ve cihan beye çok teşekkür ederim. Kahvaltısıda ayrıca güzeldi, yatağı gayet hızlıca uyku getiren cinsten.

Sayın Adil S. E., Nazik yorumlarınız için teşekkür ederiz. Canan Hanım ve Cihan Bey'in misafirperverliğinden memnun kalmanız bizi mutlu etti. Ayrıca, kahvaltımızın ve yatak konforunun beklentilerinizi karşıladığını duymak hoş bir haber. Saygılarımızla, Mövenpick Malatya Hotel

Other web-users rate our hotel

  • 136 reviews 9.3/10 Location
  • 268 reviews 7.9/10 Room
  • 401 reviews 8.8/10 Service
  • 5 reviews 7.7/10 WiFi
  • 197 reviews 8.5/10 Cleanliness
  • 179 reviews 9.3/10 Breakfast
  • 116 reviews 8.2/10 Comfort
  • 106 reviews 8.9/10 Food

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