Novotel Kolwezi 4 stars

Customer review rating (ALL Rating) 4.5/5 30 reviews

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Description

Hotel extras

  • Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities.

  • Bungalow with 1 queen size bed with terrace

  • This stylish 1-bedroom suite offers a perfect blend of comfort with a dedicated meeting room.

  • Experience the perfect blend of privacy and comfort in our charming bungalow suites.

Our accommodation(s)

Room

Standard room 1 Qeen Bed

  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Novotel Kolwezi

1112 Likasi Road
7103011 KOLWEZI
Democratic Repub. of Congo

GPS:-10.76511, 25.52663

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  30 reviews

Customer review rating 3.5/5

Lucie U. K. Solo - Confirmed reviews ALL

Experience with the stuff at the reception was a bit confusing! But quickly resolved my the line manager.

Dear Lucie, Thank you for sharing your experience with us. We’re delighted to know that you enjoyed the calm atmosphere and overall environment of the hotel it truly means a lot to us. We also appreciate your feedback regarding your experience at reception. Please accept our apologies for any confusion you encountered. We’re glad to hear that our line manager was able to quickly resolve the situation, and we will continue working with our team to ensure a smoother and more seamless experience moving forward. We look forward to welcoming you back to Novotel Kolwezi for an even better stay.

Customer review rating 5.0/5

C. F. C. P. Business - Confirmed reviews ALL

This is a hidden GEM in the DRC, it is an amazing place to stay, luxurious, comfortable, everything is so well thought out, from the entrance all the way through to the room

Dear C., Thank you for this wonderful feedback We are truly delighted to hear that you consider Novotel Kolwezi a hidden GEM and that your experience from arrival to your room met your expectations in terms of comfort and quality. Your kind words about our team mean a lot to us. We are proud of their daily commitment to delivering a consistent and thoughtful experience for every guest. It’s especially rewarding to know that you noticed the effort and dedication that go into making each stay memorable. We look forward to welcoming you again soon for another exceptional experience Novotel Kolwezi

Customer review rating 4.5/5

Mireille N. N. Solo - Confirmed reviews ALL

Propre,calme ,agent trew souriant

Dear Mieille, Thank you for your kind feedback... We’re delighted to hear that you appreciated the cleanliness, the calm atmosphere, and the warm welcome from our team. Your mention of our staff’s smiles truly means a lot to us — it’s at the heart of the experience we strive to deliver. We’re also pleased that you had a comfortable stay and that it met your expectations. We look forward to welcoming you again very soon at Novotel Kolwezi for another great experience

Customer review rating 5.0/5

Ranvir N. Business - Confirmed reviews ALL

Hotel was very comfortable and food was good . The restaurant manager was very helpful in getting food customized as per our dietary requirements. The front desk staff were warm and welcoming. The Sauna was exceptional and the gym really good.

Dear Ranvir, Thank you, for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed both our food and facilities. It’s especially rewarding to know that our restaurant manager was able to accommodate your dietary requirements, and that our front desk team made you feel welcome. Your compliments about our sauna and gym are also greatly appreciated. We look forward to welcoming you back to Novotel Kolwezi for another great experience. Best regards, The Novotel Kolwezi Team

Customer review rating 3.5/5

John O. Business - Confirmed reviews ALL

Same as above

Dear Mr. John, Thank you for your feedback, We are delighted that you stayed with us, and we apologize for the delay you experienced with the restaurant service. Your comment regarding the time taken to attend to customers and take orders has been well noted and shared with our team for improvement. Please be assured that we are taking the necessary steps to enhance our service speed while maintaining the quality of our guest experience. We appreciate your feedback, and we hope to have the pleasure of welcoming you again for an even better experience. Warm regards, Novotel Kolwezi Team

Other web-users rate our hotel

  • 8 reviews 8.1/10 Service
  • 5 reviews 6.8/10 Food

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