Mercure Jayapura 4 stars

Customer review rating (ALL Rating) 4.7/5 36 reviews

Mercure Jayapura - Image 1
Mercure Jayapura - Image 2
Mercure Jayapura - Image 3
Mercure Jayapura - Image 4

Description

Hotel extras

  • Within 2 minutes walk to the local market, Pasar Mama mama Jayapura.

  • A short walk to Baiturrahman Grand Mosque.

  • Only few minutes drive to Port of Jayapura andthe city park.

  • A short drive to Jayapura City Hill which overlooks Jayapura City.

  • Strategically located in the Jayapura BusinessDistrict.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura
99111 JAYAPURA
Indonesia

GPS:-2.54258, 140.703166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LITTLE PARADISE RESTAURANT

Little Paradise is an All Day Dining restaurant featuring Jayapura and Nusantara cuisine in its decadent breakfast buffet. A la carte options and signature drinks are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  36 reviews

Customer review rating 5.0/5

N. N. Business - Confirmed reviews ALL

Very clean Hotel, friendly staff Breakfast good.

N. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jayapura. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ougeit Sajadi Front Office Manager

Customer review rating 4.5/5

F. F. Solo - Confirmed reviews ALL

Good stay, my accor membership is well recognized, got welcome snack, and amenities..

Bapak F. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jayapura. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. mengenai kepuasan Bapak menilai breakfast dan wifi sudah kami sampaikan juga ke team terkait, khusus untuk Wifi jika Bapak berkenan kami akan pasangkan VIP akses saat bapak kembali ke hotel kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan. Hormat kami, Ougeit Sajadi Front Office Manager

Customer review rating 4.5/5

Chenery A. L. Business - Confirmed reviews ALL

It was a very nice stay disappointed with the lunch service though.

Dear Chenery a. L., Thank you for taking the time to tell us about your experience at the Mercure Jayapura. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ougeit Sajadi Front Office Manager

Customer review rating 3.5/5

M. M. Business - Confirmed reviews ALL

tolong diperhatikan untuk akses internet atau wifi... apakah IT sering cek kestabilan jaringan ditiap kamar? internet dipakai kerja saja tidak bisa...konek 5 menit putus lagi... padahal sudah memakai perangkat yang terbaik

M. Mulyadi yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Mercure Jayapura. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. untuk koneksi ke Wifi, kami ada 3 cara , yaitu masuk mendaftar sebagai Member Accor, dan masuk sebagai Member Accor, dan yang terakhir masukkan email ke kolom paling bawah ( tetapi hanya diberikan akses terbatas dan waktu terbatas seperti yang bapak alami. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Ougeit Sajadi Front Office Manager

Very humble and Polite staff.

Customer review rating 5.0/5

Pu Business - Confirmed reviews ALL

My stay was amazing. Staff are very friendly and helpful. Very convenient and accessible to market. Food was amazing and served in proper systematic manner.

Dear Mr. Puneet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andreas Riyadi General Manager

Other web-users rate our hotel

  • 21 reviews 10/10 Location
  • 63 reviews 8.4/10 Room
  • 81 reviews 8.9/10 Service
  • 32 reviews 9.6/10 Cleanliness
  • 18 reviews 9.2/10 Vibe
  • 18 reviews 8.1/10 Breakfast
  • 14 reviews 9.7/10 Value
  • 14 reviews 9.4/10 Amenities

Powered by Trustyou