Mercure Jayapura

Customer review rating (ALL Rating) 4.6/5 32 reviews

Best price
guarantee
Mercure Jayapura - Image 1
Mercure Jayapura - Image 2
Mercure Jayapura - Image 3
Mercure Jayapura - Image 4
Jl Ahmad Yani, Gurabesi No 12, Jayapura, 99111 JAYAPURA, Indonesia

Description

Hotel extras

  • Within 2 minutes walk to the local market, Pasar Mama mama Jayapura.

  • A short walk to Baiturrahman Grand Mosque.

  • Only few minutes drive to Port of Jayapura andthe city park.

  • A short drive to Jayapura City Hill which overlooks Jayapura City.

  • Strategically located in the Jayapura BusinessDistrict.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura
99111 JAYAPURA
Indonesia

GPS:-2.54258, 140.703166

Telephone
Fax +62 967 5161999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LIME RESTO AND TERRACE

Lime is an All Day Dining restaurant featuring Jayapura and Nusantara cuisine in its decadent breakfast buffet. A la carte options and signature drinks are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  32 reviews

TripAdvisor Rating  4.5/5  195 reviews

Not really good.

Customer review rating 3.0/5

Suci Y. Business - Confirmed reviews ALL

The worst part was when the water in the dispenser ran out at night (5th Floor, my room 536). When I called the operator to refill the dispenser, there was no answer. Spending the night in the hotel in a thirsty condition. Very bad.

Dear Suci Y., We sincerely apologize for the inconvenience you experienced. We have followed up with the leader and the relevant team to ensure this does not happen again in the future. We still hope to warmly welcome you and your family on your next visit. Thank you. Warm regards, Andreas Riyadi General Manager

Good stay

Customer review rating 3.5/5

Marjorie B. Families - Confirmed reviews ALL

Exceptionally well but the window at the Smoking Level I was at couldn't be opened due to safety/security reasons. Otherwise, I enjoyed my stay. I was very happy with how I was served due to my medical reasons. Thank you so much

Dear Mrs. Marjorie B. Warmest Greetings from Mercure Hotel Jayapura, Thank you very much for choosing Mercure Hotel Jayapura for your recent stay and for your pleasure to write and share this review for us. We are very delighted that we have been serve your needs and expectations though you have no idea about our hotel yet at first time you decided to stay in our hotel. It is a proud for us that you like the whole facilities and services in our hotel as well as our location which is very accessible to reach any places around Jayapura. We would be waiting for your next visit to our hotel and we would do our best for further improvement for another memorable experiences for you and all guests. We are also very grateful that you have been pleased to recommend our hotel to your friends. Should you require any further information or assistance for your next booking, please feel free to contact us. Smile Andreas Riyadi General manager

Always friendly staff and clean rooms

TripAdvisor rating 4.0/5

Janice M TripAdvisor review

The new look upgrade looks really good,there is always a friendly staff to assist, the food tastes really good and always filling enough to have seconds ,the location is perfect with all amenities nearby. I always choose mecure when in jayapura

Dear JanicemT947MV, Warm greetings from Mercure Jayapura. We sincerely thank you for taking the time to provide your positive feedback during your stay at Mercure Jayapura. We are delighted to read the review you shared with us. Thank you for choosing our hotel as your accommodation, and we also appreciate your ratings and suggestions, which will surely motivate our entire team to continue enhancing our service to guests like you. Once again, thank you very much for your appreciation, and please feel free to contact me directly if you need any assistance. We look forward to welcoming you again on your next visit with an even more enjoyable experience. Thank you. Warm regards, Andreas Riyadi General Manager

Location is Key

Customer review rating 2.0/5

Lynn F. Families - Confirmed reviews ALL

I enjoy stayinf at the hotel but the breakfast was really bad for me not like Fave Hotel before. Please improve on your breakfast which should be covered well, keep it warm, and have more varieties to choose from. Thankyou

Dear Mrs,Lynn F. Greetings from Mercure Hotel Jayapura Thank you for your feedback. We apologize for Your comments about keeping the food warm and offering more variety are invaluable, and we will definitely take them into consideration as we work to improve our breakfast offerings. Our goal is to provide a delightful experience for all our guests, and your input helps us achieve that. Your feedback is very valuable to us in our efforts to enhance our service. Thank you for choosing Mercure Jayapura for your stay. We hope we still have the opportunity to welcome and serve you better on your next visit soon. Best regards, Andreas Riyadi General Manager

Excellent service

Customer review rating 5.0/5

Rafly Business - Confirmed reviews ALL

Service was good, my room was clean and then staff were helpful.. Good location and nearby shopping area

Kepada Bapak Rafly yang terhormat, Salam hangat dari Mercure Jayapura Kami sangat berterima kasih karena telah meluangkan waktunya memberikan komentar positif, ketika berkunjung di Hotel Mercure Jayapura. Kami sangat senang membaca ulasan yang diberikan kepada kami. Terima kasih telah memilih hotel kami sebagai tempat untuk menginap, dan terima kasih pula untuk penilaian dan masukannya yang diberikan, pastinya ini akan menjadi motivasi untuk semua team kami menjadi lebih bersemangat lagi dalam memberikan pelayanan terhadap tamu, termasuk kepada Bapak/ibu. Sekali lagi terima kasih banyak dengan apresiasi dari Bapak dan jangan sungkan menghubungi Saya langsung jika Bapak membutuhkan bantuan, Kami berharap dapat menyambut Bapak dikunjungan selanjutnya dengan pengalaman yang lebih menyenangkan kembali. Terima kasih. Salam hangat, Andreas Riyadi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 30 reviews 9.8/10 Location
  • 68 reviews 7.9/10 Room
  • 84 reviews 8.3/10 Service
  • 35 reviews 8.5/10 Cleanliness
  • 23 reviews 6.4/10 Breakfast
  • 18 reviews 10/10 Comfort
  • 15 reviews 7.5/10 Value
  • 12 reviews 8.8/10 Vibe

Powered by Trustyou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.