Description
Hotel extras
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Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.
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Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City
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Hotel style rooms, all with balconies
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Enjoy your Leisure time with Pool and Gym located on site.
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6 versatile conference spaces to create your ideal meeting or special event.
Our accommodation(s)
Page 1 out of 2, Room 1 : Standard Room with 1 queensize bed, City side , Room 2 : Standard Room with 1 queensize bed, River side
Room
Standard Room with 1 queensize bed, City side
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Balcony
Room
Standard Room with 1 queensize bed, River side
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: River side
- Most of the accommodation: Balcony
Hotel location
Mercure Rockhampton
86 Victoria Parade
4700 ROCKHAMPTON
Australia
GPS:-23.3736, 150.5101
Access and transport
Hotel services
Check-in from - Check out up to
- Swimming pool
- Restaurant
- Fitness center
- Wi-Fi
- Breakfast
- Meeting rooms
Riverside Restaurant
Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.
Breakfast
Pool
Fitness center
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 213 m² / 2292.711 sq ft
- Maximum seats capacity
- 70
- Maximum capacity for banquets
- 48
Our guest reviews
Customer review rating 1.5/5
Rosanne M. Business - Confirmed reviews ALL
Dear Rosanne, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. Please allow me to express my sincerest apologies for the lift outage and any inconvenience this may have caused during your stay. I am so pleased that you found our team went above and beyond to assist you. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in several areas. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton
Customer review rating 3.5/5
Benjamin H. Business - Confirmed reviews ALL
Dear Benjamin, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. Please allow me to express my sincerest apologies for the lift outage and any inconvenience this may have caused during your stay. At Mercure, we strive to provide a superior service experience for every guest; so I do apologise for the lack of communication in regards to a discount. Someone from our team will reach out to discuss this with you. We truly value your feedback and we hope to welcome you back again soon. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton
Customer review rating 2.0/5
Paul B. Business - Confirmed reviews ALL
Dear Paul, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. Please allow me to express my sincerest apologies for the lift outage and any inconvenience this may have caused during your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore I am so pleased that you found our staff great, especially our restaurant team. I will make sure to pass on your words. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton
Customer review rating 1.5/5
Stephen W. Couples - Confirmed reviews ALL
Dear Stephen, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you have raised and to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton
Customer review rating 4.0/5
Keith C. Business - Confirmed reviews ALL
Dear Keith, Thank you for taking the time to review your stay at the Mercure Rockhampton. We are glad that you found your room comfortable and enjoyed your meal at the restaurant. We hope to see you again soon. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton
Web-users rating
Other web-users rate our hotel
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251 reviews
8.5/10
Location
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526 reviews
5.9/10
Room
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307 reviews
8.2/10
Service
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6 reviews
9.3/10
WiFi
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248 reviews
5.3/10
Comfort
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233 reviews
5.5/10
Cleanliness
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134 reviews
3.6/10
Amenities
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99 reviews
6.9/10
Breakfast
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33 reviews
8.7/10
Location
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78 reviews
6.6/10
Room
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49 reviews
8.6/10
Service
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43 reviews
5.6/10
Comfort
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36 reviews
5.8/10
Cleanliness
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32 reviews
6.5/10
Food
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21 reviews
6.5/10
Breakfast
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20 reviews
3.6/10
Amenities
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14 reviews
8.3/10
Location
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40 reviews
4.6/10
Room
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30 reviews
8.4/10
Service
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21 reviews
5.3/10
Cleanliness
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19 reviews
4.8/10
Comfort
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16 reviews
7.1/10
Breakfast
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12 reviews
3.5/10
Amenities
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9 reviews
7.8/10
Value
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13 reviews
8.5/10
Location
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52 reviews
5.6/10
Room
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33 reviews
7.8/10
Service
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23 reviews
5.6/10
Cleanliness
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19 reviews
6.5/10
Food
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17 reviews
5/10
Comfort
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13 reviews
3.3/10
Amenities
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11 reviews
2.8/10
Vibe
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10 reviews
8.5/10
Location
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25 reviews
5.8/10
Room
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20 reviews
8.3/10
Service
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11 reviews
5.7/10
Comfort
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9 reviews
6/10
Cleanliness
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