Novotel Lencois Paulista 4 stars

Customer review rating (ALL Rating) 4.7/5 1,066 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hold your event with us! Event area with capacity for up to 300 people

  • Vegan products, gluten free & sugar-free breakfast for restrictive diets

  • Pet-friendly hotel! Small dogs and cats are welcome

  • Complete leisure area with swimming pool, barbecue, gym and kids' space

  • Get to know Wojo Spot! Calm coworking space to exchange experiences

Our accommodation(s)

Hotel location

Novotel Lencois Paulista

Av Mal. Cast. Branco, 60, Jardim Ubirama
18683430 LENCOIS PAULISTA
Brazil

GPS:-22.60127, -48.80901

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Moons Food | Drink | Experience

Moons brings cosmopolitan gastronomy to São Paulo, for fusion cuisine with Peruvian, Italian, French and Asian influences. Dishes are accompanied by signature cocktails, wines and craft beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,066 reviews

Great Stay

Customer review rating 5.0/5

Victor Business - Confirmed reviews ALL

Great ambience, rooms and common rooms very pretty and clean. Restaurant with delicious food and not so expensive. Very nice people and a breakfast that makes your day better.

Hello Victor, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed the ambiance, cleanliness, and charm of our rooms and common areas. It's wonderful to know that you found our restaurant food delicious and reasonably priced. Our team takes pride in creating a welcoming atmosphere and providing excellent service, so we're delighted that you found everyone to be very nice. And there's nothing better than starting your day off right with a satisfying breakfast! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

hotel room

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

the shower´s water wasn´t hot. By the way was totally cold in 2 days in my room 257

Dear, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced with the lack of hot water in your room, especially for two days. This is certainly not the level of comfort we aim to provide our guests. We are actively looking into the issue to ensure it is promptly addressed and resolved. Your feedback is crucial for our continuous improvement, and we appreciate your patience and understanding. If there's anything else we can do to make your stay more comfortable or if you have additional concerns, please feel free to let us know. We value your presence and strive to make your stay enjoyable. Warm regards, Danae Veliz

Good Stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Modern design hotel. Suggest to add more lights

Dear ANG S., We very much appreciate your comments regarding your stay at the Novotel Lencois Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your comments regarding the lights in the room, and we will definitely work something out to improve this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Suriani General Manager

Otima estadia

Customer review rating 5.0/5

Augusto C. F. Families - Confirmed reviews ALL

Colaboradores excepcional, O Sr, Guber otimo, atencioso

Olá Senhor M., tudo bem? Agradecemos pela avaliação referente a sua hospedagem no Novotel Lençois Paulista. Estamos felizes em saber que sua experência conosco tenha sido agradável. Obrigada pelo elogio ao Guber, nosso coordenador de alimentos & Bebidas e às camareiras, ficarão todos muito felizes com isso! Se houver a possibilidade de nos avaliar no Trip Advisor ficaremos tambem agradecidos: https://www.tripadvisor.com.br/UserReviewEdit-g23…-d23…-Hotel_Novotel_Lencois_Paulista-Lencois_Paulista_State_of_Sao_Paulo.html Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel Lençois Paulista. Atenciosamente, Andrea Suriani Gerente Geral

Great very nice place!

Customer review rating 5.0/5

Agnaldo A. Families - Confirmed reviews ALL

That was amazing, the only thing to be better is the parking, I don’t agree to pay parking , that is very embarrassing

Bom dia Senhor Agnaldo, tudo bem? Agradecemos pela avaliação referente a sua hospedagem no Novotel Lençois Paulista. Estamos felizes em saber que sua experência conosco tenha sido agradável. Obrigad apor pontuar sobre o estacionamento, temos este serviço para facilitar a estada dos nossos hóspedes. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Novotel Lençois Paulista. Atenciosamente, Andrea Suriani Gerente Geral

Other web-users rate our hotel

  • 97 reviews 7/10 Location
  • 365 reviews 8.5/10 Room
  • 381 reviews 8.2/10 Service
  • 12 reviews 3.6/10 WiFi
  • 189 reviews 8.1/10 Breakfast
  • 150 reviews 7.6/10 Cleanliness
  • 148 reviews 8.7/10 Comfort
  • 141 reviews 9/10 Amenities

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