Palazzo Tirso Hotel Cagliari - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 831 reviews

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Piazza Deffenu 4, CIN IT092009A1000F3026, CIR 092009A1000F3026, 09125 CAGLIARI, Italy

Description

Hotel extras

  • Luxury & Boutique Hotel in the heart of the city.

  • A high-level SPA by l'Occitane and a state-of-the-art gym.

  • A catamaran is available for groups and private excursions.

  • 2 Restaurants and 2 Bars: a Gourmet and a Roof Top with sea and city views.

  • 3 meeting rooms with natural light

Our accommodation(s)

Hotel location

Palazzo Tirso Hotel Cagliari - MGallery Collection

Piazza Deffenu 4, CIN IT092009A1000F3026, CIR 092009A1000F3026
09125 CAGLIARI
Italy

GPS:39.2113, 9.11616

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  831 reviews

Customer review rating 3.5/5

Kin H. Business - Confirmed reviews ALL

Only two bottles of water were provided during a six-night stay. I moved to Doglio afterwards. where unlimited water is offered daily. in modern hospitality, I suggest you consider providing these small, low-cost items to improve the overall guest experience.

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We are sorry to learn that the availability of water in your room did not fully meet your expectations. We truly appreciate your suggestion. Your comment has been shared with our management team and will be carefully considered as part of our ongoing efforts to improve our services. Thank you again for your valuable and constructive feedback. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kind regards, Guest Relations Manager

Customer review rating 4.5/5

Thomas W. Couples - Confirmed reviews ALL

Very good.

Dear Thomas W., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 4.0/5

Jan E. A. Business - Confirmed reviews ALL

Very nice and helpful staff.

Dear Jan E. A., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 5.0/5

Brigid C. Friends - Confirmed reviews ALL

Lovely comfortable bed in a warm room, delicious food in the rooftop restaurant, wonderful spa, very friendly but professional helpful staff. My third stay and am looking forward to returning!

Dear Mrs. Brigid C., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 4.5/5

Pascal C. Solo - Confirmed reviews ALL

Thoroughly enjoyable stay with a couple of very minor quibbles: - rooms are equipped with a ceiling bass loudspeaker controlled from a Bose device provided in the room. This is very good if your idea of fun is listening to loud music at midnight in your hotel room (considering doing that at home), but if your idea of fun is getting up early in order to hike in the mountains available right by or a short train ride from Cagliari, you may find that you are hearing the thump-thump-thump part of your neighbor's favorite music. Staying in a hotel is always a matter of luck with neighbors and the hotel is not to blame for that, BUT providing everyone with an in-room equivalent of a boombox is the hotel's faux pas. - lights went off a couple of time during my stay as I was in the room, leaving it in complete darkness. Not sure if that was a motion detection sensor to reduce energy waste or faulty wiring specifically in my room, but either way the light controls are a bit over-complicated for their own good. A simple main switch reliably activated by putting in the key card is fine, there is no need to seek improvement there. These were, again, extremely minor points, and everything else about this stay was perfect. I do not usually recommend places where I have stayed, and I was so positively surprised that I have already done so in the case of the Palazzo Tirso Hotel Cagliari.

Dear Mr. C., Thank you for taking the time to share your experience at Palazzo Tirso Hotel Cagliari. We are delighted to hear that you enjoyed our excellent location and that your overall stay was satisfying. We appreciate your feedback regarding the in-room audio system and recognize that preferences for music volume can vary significantly among guests. Your comments will be taken into consideration as we continually assess our amenities to ensure a comfortable environment for all. Additionally, we apologize for the inconvenience caused by the lighting issues you encountered. Our aim is to create a seamless experience for our guests, and we understand that the functionality of the light controls is essential. We will review these systems to enhance the reliability for future visitors. We are grateful for your recommendation and look forward to welcoming you back in the future. Best regards, Guest Relations Manager

Other web-users rate our hotel

  • 462 reviews 9.3/10 Location
  • 601 reviews 8.7/10 Room
  • 813 reviews 9.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 407 reviews 9/10 Breakfast
  • 258 reviews 9.5/10 Vibe
  • 240 reviews 8.3/10 Amenities
  • 234 reviews 8.4/10 Comfort

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