Palazzo Tirso Hotel Cagliari - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 916 reviews

Palazzo Tirso Hotel Cagliari - MGallery Collection - Image 1
Palazzo Tirso Hotel Cagliari - MGallery Collection - Image 2
Palazzo Tirso Hotel Cagliari - MGallery Collection - Image 3
Palazzo Tirso Hotel Cagliari - MGallery Collection - Image 4

Description

Hotel extras

  • Luxury & Boutique Hotel in the heart of the city.

  • A high-level SPA by l'Occitane and a state-of-the-art gym.

  • A catamaran is available for groups and private excursions.

  • 2 Restaurants and 2 Bars: a Gourmet and a Roof Top with sea and city views.

  • 3 meeting rooms with natural light

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Palazzo Tirso Hotel Cagliari - MGallery Collection

Piazza Deffenu 4, CIN IT092009A1000F3026, CIR 092009A1000F3026
09125 CAGLIARI
Italy

GPS:39.2113, 9.11616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  916 reviews

Customer review rating 4.0/5

Jeroen G. Families - Confirmed reviews ALL

Dear Jeroen G., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 4.0/5

Ebru O. K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share such detailed feedback about your stay with us. We are pleased to hear that, overall, you found your stay comfortable and that you particularly appreciated the friendliness, professionalism and helpfulness of our team. Your kind words are truly appreciated and will be shared with our colleagues. At the same time, we sincerely apologise for the inconveniences you experienced. We are sorry that the noise coming from the rooftop affected your first night. We understand how important a good night's sleep is, and we regret that the movement of chairs and the resulting noise disturbed your rest. We will share your comments with the relevant team so that we can pay closer attention to this aspect, particularly during the evening hours. Regarding breakfast, we are pleased that our team handled the situation professionally, but we fully understand your frustration at having to wait around 20 minutes. During particularly busy periods, the demand can exceed the available seating capacity, and we are continuously working to manage these moments as smoothly as possible. We are particularly concerned to read about the difference you noticed between the amount on your booking confirmation and the final bill. We completely understand your concern and agree that any difference in the amount due should be clearly explained to the guest. We apologise if this was not properly clarified at check-out. Your comments are very valuable to us, as they highlight areas where we need to be more attentive and ensure that the experience consistently reflects the standards expected from an MGallery hotel. Thank you once again for your appreciation of our team and for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a smoother and more relaxing experience. Warm regards, Guest Relations Manager

Customer review rating 5.0/5

Maria S. M. Families - Confirmed reviews ALL

Dear Maria S. M., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 4.0/5

Rinat D. Couples - Confirmed reviews ALL

Dear Rinat D., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 5.0/5

Markeruge P. Families - Confirmed reviews ALL

Dear Markeruge P., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Other web-users rate our hotel

  • 429 reviews 9.2/10 Location
  • 551 reviews 8.2/10 Room
  • 761 reviews 8.8/10 Service
  • 5 reviews 6.5/10 WiFi
  • 345 reviews 8.9/10 Breakfast
  • 238 reviews 9.4/10 Vibe
  • 209 reviews 8/10 Comfort
  • 119 reviews 8.1/10 Cleanliness

Powered by Trustyou

Frequently asked questions