Shaden Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 228 reviews

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Description

Hotel extras

  • 49 km from the Airport in AlUla

  • 5 km from elephant rock area

  • 20 km from AL Hajer (Madan Saleh) Historical area

  • 5 km from the heart of Al Ulla city

  • Surrounded by mountains, farms, and wonderful tranquility

Our accommodation(s)

Hotel location

Shaden Resort

Hail Street Alula 43515 Ksa
43563 AL ULA
Saudi Arabia

GPS:26.663848, 37.962698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  228 reviews

Customer review rating 4.0/5

Samir C. Couples - Confirmed reviews ALL

Nice hotel to stay in AlUla, good service and nice location, although the room needs some improvements,

Dear Samir C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and service. We acknowledge your comments about the room improvements and will take them into consideration for future enhancements. Best regards Shaden Resort

Customer review rating 2.5/5

Jacques M. Families - Confirmed reviews ALL

Overall room cleanliness and hotel welcoming organization needs improvement. Cards kept being deactivated too. After complained Chef Mohamad Gomaa came to sort things out and he went above and beyond his duties to ensure a good stay thereafter. He stands out and great and exceptional to an otherwise average hotel, especially given the high price.

Dear Jacques M., Thank you for sharing your feedback regarding your recent stay at Shaden Resort. We appreciate your comments on our location and acknowledge your concerns regarding room cleanliness and the organization of our welcoming process. It is encouraging to hear that Chef Mohamad Gomaa provided exceptional service during your stay. We value your input and will consider it as we strive to enhance our guests' experiences. Goodbye, and best regards, Shaden Resort

Customer review rating 3.5/5

Darina T. Solo - Confirmed reviews ALL

The infrastructure of the hotel is very old and not well maintained. You can see old towels, carpets, sunbeds, jacuzzi is falling apart, the wardrobe in my room had a creaking door. I would never pay the 600 eur a night for something like this. It’s a shame, given the prime location. The food was very good though.

Dear Darina T., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that certain aspects of our facilities did not meet your expectations. We strive to maintain a high standard of quality throughout the resort and your comments regarding the infrastructure will be taken into consideration for future improvements. We are pleased to hear that you enjoyed the dining experience, as we take pride in our culinary offerings. Your insights are invaluable in helping us enhance our services. Best regards, Shaden Resort

Customer review rating 5.0/5

Komborero S. Couples - Confirmed reviews ALL

The location is amazing, the best it can ever be. The stay was good for us, we enjoyed being on the resort and all it offers

Dear Komborero S., Thank you for your positive feedback regarding your stay at Shaden Resort. We are delighted to hear that you enjoyed our prime location and the amenities we offer. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shaden Resort

Customer review rating 5.0/5

Andreas B. Friends - Confirmed reviews ALL

Best Location, Scenery

Dear Andreas B., Thank you for your kind words regarding the location and scenery of Shaden Resort. We are delighted to know that you enjoyed these aspects of your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Shaden Resort

Other web-users rate our hotel

  • 208 reviews 9/10 Location
  • 259 reviews 5.9/10 Room
  • 429 reviews 8.5/10 Service
  • 5 reviews 2.9/10 WiFi
  • 84 reviews 4/10 Value
  • 80 reviews 8.5/10 Breakfast
  • 65 reviews 6.6/10 Cleanliness
  • 57 reviews 7/10 Pool

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