ibis Brussels Centre Châtelain 3,5 estrelas

We had originally booked at the ibis styles Brussels Louise,but on arrival were told that due to “technical difficulties” we had been moved. I did think that that this hotel was not in as good a location as our original choice, but there was a bus stop to central station across the road, and the tram stopped a couple of minutes walk away.On entry the receptionist was quite abrupt and this was not the welcome I would have expected.Both the hotel and the room itself were clean and modern,the room was a good size and decorated in an interesting manner.We were in a room at the rear of the hotel which was quiet and had a lovely view over a small park.Breakfast was good with a nice choice of hot and cold food,and it was nice to have freshly squeezed orange juice available.There was a pleasant courtyard to either eat in or enjoy the view. I have no idea what the original hotel would have been like,but I was quite happy with the alternative, and as we were only staying for one night I would genuinely have liked to stay longer.

Hotel is located next to a bus stop with direct connection to EU district and central station. So it is a good alternative to more expensive hotels in the city center. Room was modern and very compact but had all the necessary things, like kettle or safe box. Breakfast very good with quite wide selection of cold and hot dishes.

The location is OK and the staff is efficient, but the room I had was not very comfortable and the bed one of the most uncomfortable I slept in, as the mattress didn't fit the base and kept sliding sideways. I think the price was high for the service rendered.

The terrace with the lights creates a beautiful atmoshpere. The bar looks really cosy as well. The receptionists are really friendly, especially Estelle (so sorry if I spelled the name wrong!). The room is big enough and clean.

We stayed here for 4 nights. Great location just a 5 minute walk from Avenue Louise. Good transport links, bus 38 from across the road from hotel takes you into Brussels centre. We decided to walk, it took us about 40 minutes from the hotel to the Grand Place, taking in a lot of sites on the way. We passed through the charming area of Sablon, worth a visit. Breakfast was great, plenty of everything, light breakfast served from 4am. Only downside was a room on the small side and only one side of the bed accessible. All in all a great stay and somewhere we would return. Day trips to Brugge and Antwerp easy on the train.