Ibis budget Osaka Umeda

Customer review rating (ALL Rating) 4.4/5 668 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

UMEDA KITCHEN

Non contractual photo

Our casual and friendly restaurant serves a simple breakfast buffet with a selection of international and Japanese dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  668 reviews

TripAdvisor Rating  4.5/5  7 reviews

Great location and helpful staff

Customer review rating 4.5/5

Marcy Solo - Confirmed reviews ALL

What a great location and really helpful, Wonderful to Accor members and will be back!

Thank you so much again for staying with us. We are so glad to hear that you liked the location of our hotel. As you pointed out, Nakazakicho area has so much to offer, and it is located right across our hotel. Besides, Nakazakicho subway station is literary 1 minute walk away. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Won’t recommed it

Customer review rating 4.0/5

Sarah Y. Couples - Confirmed reviews ALL

The hotel is quite and clean. However, all the receptions didn’t greet us whenever checking in & out. I have been to many countries, this hotel is the only hotel that doesn’t greet customers, I don’t believe we’re in Japan. surroundings are mess and many smokers. Takes over 15 minutes walking from station to the hotel pass through these areas. The quality of bath products are poor and doesn’t off show cap.

Thank you for taking the time to tell us about your experience at the Ibis budget Osaka Umeda. We aplogize that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rooms Manager

Ok location

Customer review rating 3.5/5

Peter S. Couples - Confirmed reviews ALL

1. I Didn’t get upgraded although I’m a gold plus member. 2. Surprised and disappointed to discover they only offer complimentary mineral water for first night!

Warm greetings from ibis budget Osaka Umeda. Thank you very much for taking the time to provide us your feedback. Please accept our most sincere apologies for the disappointment you have for not meeting your expectations. We have only two type of room which is Twin bed room and Double bed room, and we didn’t have Twin bed room during your stays, therefore We couldn’t upgrade your room. Rgarding complimentary water, it is for only first night as you pointed. We are planing to prepare the water dispenser as soon as possible. We will continue to improve our services we provide for our valued guests like yourself, and hope you will give us the opportunity to impress you on your next visit. Looking forward to welcoming you back to Ibis budget Osaka Umeda. Sincerely, Rooms Manager

Good stay

Customer review rating 4.5/5

Tao Solo - Confirmed reviews ALL

Good location, good reception, good amenities.

We very much appreciate your comments regarding your stay at the Ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ibis budget Osaka Umeda/ Rooms Supervisor

Perfect

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Good stuffs, good location, good room size and service

We very much appreciate your comments regarding your stay at the Ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ibis budget Osaka Umeda/ Rooms Supervisor

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Other web-users rate our hotel

  • 1,026 reviews 9.1/10 Location
  • 953 reviews 5.8/10 Room
  • 721 reviews 8.4/10 Service
  • 50 reviews 3.7/10 WiFi
  • 519 reviews 3.1/10 Comfort
  • 466 reviews 6.4/10 Cleanliness
  • 261 reviews 8.6/10 Breakfast

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