Ibis budget Osaka Umeda

Customer review rating (ALL Rating) 4.3/5 531 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

UMEDA KITCHEN

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Our casual and friendly restaurant serves a simple breakfast buffet with a selection of international and Japanese dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  531 reviews

TripAdvisor Rating  4.0/5  1 reviews

Value for money

Customer review rating 4.5/5

Prashant P. Families - Confirmed reviews ALL

Location - close to Osaka Umeda station Facilities - good. As described. Laundry mat is a bonus for traveller. Staff - friendly and very co-operative. Definitely recommend.

Thank you so much for staying with us. We are so glad to hear that you liked the location of our hotel. Nakazakicho area has so much to offer, and it is located right across our hotel. Besides, Nakazakicho subway station is literary 1 minute walk away. There is also convenience store and Supermarket near ourhotel. Thank you so much for sharing your experience once again. We look forward to welcoming you again in near future. Sincerely, Rooms Manager

Good Stay, location was somewhat not so well located if u hv big luggage to move around though.

Customer review rating 4.0/5

Colin C. Solo - Confirmed reviews ALL

Staff were friendly. The late checkout would hv been better if can be extend to 3 or 4pm instead of 1pm. Hotel Furnishings were a little dated. But generally clean.

Thank you so much for staying with us. We apologize for not being able to provide an extension till 3 or 4 PM. Our house keeping companies start work from 10AM to 3 or 4 PM everyday and we have been fully booked recently. This is why we couldnt accept extended to check out. We would appreciate if you chould understand us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Just okay

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Good location and rooms are clean but too small that luggages dont fit. Some people fr the reception don’t speak English well. They could not even find me an Uber XL that we need when we were about to check out. I sent emails to clarify the number of guests for the 2 rooms we booked. They did not reply only to find out when we checked in that I need to pay for an extra person.

Thank you for choosing to stay with us. We sincerly apologize for not properly confirming the number of people in your reservation when you sent inquiry to the reservation department in advance. Your original reservation was for 2 adults and 2 children in total, however you informed us the number of adults was 3 , We should had to notice in advance. In addition to this, We charged for the child who was over 13 years old . We sould had to ask how old children were . I will train reservation staff to confirm reservation and provide accurate guidance, also train front staff who cant speak english well. Again, we aplogize for making you feel uncomfortable . I will more educate staff more to make all guests happy. Sincerely, Rooms Manager

Very good location

Customer review rating 4.5/5

Johnf Couples - Confirmed reviews ALL

Stayed for one night really pleased with hotel, but there was a bit of road noise

We very much appreciate your comments regarding your stay at the Ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Strategic and sage location

Customer review rating 4.0/5

Edgardo F. Families - Confirmed reviews ALL

Overall a very good experience. Accommodation was ok, breakfast was good! Polite efficient staff. Would be glad to go back.

Thank you for choosing to stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

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Other web-users rate our hotel

  • 986 reviews 9/10 Location
  • 907 reviews 6.8/10 Room
  • 668 reviews 8.5/10 Service
  • 64 reviews 4.6/10 WiFi
  • 475 reviews 6.9/10 Cleanliness
  • 228 reviews 8.6/10 Breakfast

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